Is Itsy Hotels Cruz Royale Santacruz West pet-friendly?

No, pets are not allowed at this property.

How much is parking at Itsy Hotels Cruz Royale Santacruz West?

Itsy Hotels Cruz Royale Santacruz West doesn't offer parking.

What time is check-in at Itsy Hotels Cruz Royale Santacruz West?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

Where is Itsy Hotels Cruz Royale Santacruz West located?

Located in Santacruz, this hotel is within 1 mi (2 km) of Linking Road and Juhu Beach. Nanavati Super Speciality Hospital and University of Mumbai are also within 2 mi (3 km). Mumbai Santacruz Station is 11 minutes by foot and Mumbai Khar Road Station is 23 minutes.

Itsy Hotels Cruz Royale Santacruz West Reviews, Deals & Photos 2025

4/10 Poor

Abeda

Jun 4, 2023

Disliked: Staff & service, property conditions & facilities

Bad location

This hotel was a lot expensive considering it's location and condition. Outside of the hotel is dark and hard to see hotel's sign/name. Front entrance of the hotel is smelly and dirty. Room condition: Our room was very small - just the bed itself takes the whole room. There's no window; bathroom was small but clean and functional. Breakfast option was very limited. There's no good restaurant or other facility within walking distance. Staff: Although the front desk staff was polite, some of the staff need little more training and politeness with smiley faces. The guard's behavior was unacceptable - he asked our taxi to stay out of the gate but we had large suitcases - so my husband had to talk to him separately. Same for the day we checked in - it was late at night and asked the guard if it was the right hotel, he was about to give us wrong info for us to drive away. This hotel is in an odd location - next to a railway colony - that's it - no other facilities for travelers to use. So, unless you have no other options, don't just book this hotel seeing it's picture online.

Stayed 2 nights in May 2023