ミニバー、セーフティボックス (室内)、デスク、遮光カーテン
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シー パレス ホテルの口コミ

2.5 out of 5
シー パレス ホテル
26, P J Ramchandani Marg, Near Radio Club, Mumbai, Maharashtra

口コミ

6.2
評価 10 - 102 件の口コミ中 10 件が非常に良い" "
評価 8 - 102 件の口コミ中 25 件が良い" "
評価 6 - 102 件の口コミ中 39 件が普通" "
評価 4 - 102 件の口コミ中 15 件が不満" "
評価 2 - 102 件の口コミ中 13 件が非常に不満" "

6.4/10

清潔度

6.4/10

スタッフとサービス

6.4/10

設備とサービス

5.6/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

2/10 (非常に不満)

maria lucia

気になった点 : スタッフとサービス
I have paid for single room and arrived 23.50 pm at the hotel. They said I had not paid, they didn’t find the reservation and it took them one hour to give me a room as walk in, when I had previously paid for the room
2024 年 3 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

Comfortable
2024 年 2 月に 2 泊滞在

6/10 (普通)

Günter

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 4 泊滞在

8/10 (良い)

alakesh

良かった点 : 清潔度、スタッフとサービス、設備とサービス
It was a nice and quiet place. Staff was helpful and was generous enough to keep my bags for 4 extra hours after checkout. The rooftop restaurant and bar was super awesome. Room was ok except that the AC in my room was not working and was not responding to the remote. Not a big deal as it was not hot. But something the hotel should make sure it works before someone checks in.
2024 年 2 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 施設のコンディションと設備
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Shakila

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A Memorable Stay at Sea Palace Hotel
I recently had the pleasure of staying at the Sea Palace Hotel in Colaba, Mumbai, and I must say, it was a truly delightful experience. From the moment I stepped foot into this vintage hotel, I felt like I had traveled back in time to old Bombay. The hotel's location is simply superb, overlooking the Arabian Sea and just a stone's throw away from the iconic Taj Mahal Hotel. The check-in process was swift and hassle-free, contrary to some reviews I had read. The staff at Sea Palace Hotel were incredibly helpful and went above and beyond to ensure that my stay was comfortable. I had the privilege of staying in a sea view room, and it exceeded all my expectations. The room was impeccably clean and fresh, and the space provided was quite generous. The bathrooms were also well-maintained and spotless. Although I had booked breakfast, I unfortunately didn't have the opportunity to enjoy it. However, the staff was incredibly accommodating and understanding of our situation. I stayed at the Sea Palace Hotel for a total of five days, and I can confidently say that I will choose this hotel again for my future visits to Mumbai. The price I paid for the excellent location and top-notch service was definitely worth it. The managers and staff at Sea Palace Hotel truly believe in the mantra that the customer is king. They made us feel welcome and treated us like family throughout our stay. Lastly, I would like to express my heartfelt gratitude to all the staff at Sea Palace.
2024 年 1 月に 5 泊滞在

10/10 (非常に良い)

Penelope

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent Hotel
The Sea Palace Hotel is in the most amazing location overlooking the harbour and 2 mins walk from the Gateway to India. Lots of shopping and excellent places to eat and drink in the vicinity. Also the hotel had its own roof top bar/restaurant which is lovely in the evenings. The staff are super friendly and helpful. The rooms are comfortable and clean. I will definitely be staying here again on my next trip to Mumbai. I already recommending this hotel to my friends. Thank you Sea Palace Hotel for a most remarkable stay in Mumbai. And a special thanks to D’Souza the front of House receptionist. From Rahul and Penelope
2023 年 12 月に 2 泊滞在
AJEET SINGHからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear SirThank you for your good review,give us chance again to give you good service and comfort, WE WILL SEE YOU SOONHAVE A GOOD DAYRegardsAjeet Singh

6/10 (普通)

Sanjay

カップルで旅行
No frills hotel but the bed was comfortable, the AC worked and there was running hot water. The room was plain and small. The sea view room that we booked was not available (despite having called and confirmed a day prior) but they did provide a smaller non view room. Breakfast was good. Location was excellent.
2023 年 11 月に 1 泊滞在
AJEET SINGHからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear SirThank you for your good reviewwe will see you soon.RegardsAJEET SINGH

6/10 (普通)

Fershid、Brookline

カップルで旅行
Good value for the price. Convenient location close to Gateway of India. Breakfast is good. Staff is friendly and helpful. Rooms could use a bit of an upgrade.
2023 年 10 月に 10 泊滞在

4/10 (不満)

KISHORE

気になった点 : スタッフとサービス、施設のコンディションと設備
Poor service , terrible rooms they need to renewait the rooms . The paints were chip . Every were there were spider webs and bothrooms were horrible in place. All the furniture was out dated and Air conditions was in bad conditions. Rooms were having nasty smell . Breakfast was ok the good part of Breakfast was the serve you fresh omelets on the table of your choice. Overall very very bad experience .
2023 年 9 月に 16 泊滞在

6/10 (普通)

alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location.Hotel OK.Food very good but very expensive especially the beer
2023 年 10 月に 6 泊滞在

6/10 (普通)

Harshad

2023 年 8 月に 1 泊滞在
AJEET Singhからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear SirThank you for your review.we will try our level best to give you good service for your future bookingwarm RegardsAjeet Singh

8/10 (良い)

GLORIA

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A good value
The hotel is right on the seafront; it is quite rundown, and the room was very basic, but the beds were comfortable. The breakfast included omelettes cooked to order and various Indian dishes. The great location, sea-facing window, and warm, helpful staff made our overall experience very pleasant
2022 年 11 月に 2 泊滞在

6/10 (普通)

Stéphane

出張
良かった点 : スタッフとサービス
Hôtel bien situé, mais prestations très moyennes
Hôtel très bien situé à côté de Gateway of India. Par contre, l'hôtel est vieillot. Le service est satisfaisant. Le petit-déjeuner est correct.
2022 年 4 月に 7 泊滞在

10/10 (非常に良い)

Lars-Gunnar

良かった点 : スタッフとサービス、客室の快適度
Bra läge
Bra läge med utsikt och trevliga personalen
2020 年 1 月に 1 泊滞在
KDからの返信 (投稿日 : 2020 年 2 月 22 日)
Dear Guest. Thank you for reviewing us.

8/10 (良い)

Lars-Gunnar

良かった点 : スタッフとサービス、客室の快適度
Bra läge
Bra läge och trevliga personalen. Men ganska slitet.. men fick bra utsikt i alla fall.
2020 年 1 月に 1 泊滞在
KDからの返信 (投稿日 : 2020 年 2 月 22 日)
Dear Guest. Thank you for reviewing us.

8/10 (良い)

Peter

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2019 年 3 月に 2 泊滞在
KDからの返信 (投稿日 : 2019 年 3 月 11 日)
Thank you so much for reviewing us.

8/10 (良い)

Merete

良かった点 : スタッフとサービス
Fin beliggenhed
Hotellet, som er under renovering, har en fantastisk beliggenhed! Nogle af værelserne er endnu ikke sat i stand og fremstår ret gammeldags, men det betyder ikke noget for oplevelsen! Jeg bor på Sea Palace Hotel hver gang jeg er i Mumbai og hver gang er det en fornøjelse.
2019 年 2 月に 6 泊滞在
KDからの返信 (投稿日 : 2019 年 3 月 11 日)
Dear Guest, Thank you for such a lovely review. We are so happy to hear that you prefer staying with us every time you visit Mumbai. Thank you once again.

8/10 (良い)

Lakshya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sea Palace Hotel | Sea Facing
The location of the hotel was really good as it was next to The Gate Way of India and Taj Hotel. Hotel has 2 restaurant, one on the rooftop and another in the front- both facing the sea. Hotel entry and elevator will make you feel that the hotel is old but rooms are fairly upgraded. Staff is really polite and quick in service. Breakfast was a bit disappointing because of less number of items but food quality was fine. If I would ever come back to Colaba, I would definitely book it for its true value for money and location.
2019 年 2 月に 2 泊滞在
KDからの返信 (投稿日 : 2019 年 3 月 8 日)
Dear Guest, Thank you so much for such a lovely review. Please visit us again.

8/10 (良い)

Monika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good place with beautiful seaview
Good place - I like the room with seaview! Sitting in the garden and having breakfast is nice!
2019 年 2 月に 1 泊滞在
KDからの返信 (投稿日 : 2019 年 2 月 27 日)
Dear Guest, Thank you so much for your lovely feedback. Please visit us again.

6/10 (普通)

Neil

Where is my Sea View?
The hotel is ok to stay at, clean and readily comfortable for the price. The area is fantastic - many interesting places are in walking distance. The hotel got marked down as I booked a room with a sea view (which is very beautiful) but didn’t get one.
2019 年 2 月に 2 泊滞在
KDからの返信 (投稿日 : 2019 年 2 月 22 日)
Thank you for your feedback.

2/10 (非常に不満)

宿泊されたお客様

グループ旅行
気になった点 : 清潔度、スタッフとサービス
It was totally mess, staff is dumb and completely unprofessional. It took 45 minutes for check in and 30 minutes to check out. Please never stay at this hotel.
2019 年 2 月に 1 泊滞在
KDからの返信 (投稿日 : 2019 年 2 月 7 日)
Dear Guest, Thank you for taking out time to write us a feedback. We are very sorry that you had such an unpleasant experience. We will surely take corrective measures so that other valuable guests like you do not face the same situation.

8/10 (良い)

Waidah、Australia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A little noisy when there are functions on the bay otherwise - a comfortable place to chill out.
2019 年 1 月に 8 泊滞在
KDからの返信 (投稿日 : 2019 年 1 月 22 日)
Thank you for your review.

4/10 (不満)

Shafiqul

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel Sea palace is costly but service is very poo
Hotel Sea palace is costly but service is very poor.
2018 年 12 月に 2 泊滞在
KDからの返信 (投稿日 : 2018 年 12 月 17 日)
Thank you for reviewing us.

8/10 (良い)

Kris、Linter

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Goed gelegen, goede service, vriendelijk personeel. Ontbijt mag wat gevarieerder
2018 年 11 月に 14 泊滞在
KDからの返信 (投稿日 : 2018 年 11 月 28 日)
Thank you so much for your feedback.

10/10 (非常に良い)

Leureen

When we arrived we were disappointed with room because we paid top dollar but after talking with manager was upgraded. What a difference this made, room was beautiful and view of harbour. We can only say staff were exceptional and made our stay memorable
2018 年 11 月に 4 泊滞在
KDからの返信 (投稿日 : 2018 年 11 月 26 日)
Dear Laureen, We thank you so much for your lovely feedback. Please visit us again.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : 客室の快適度
Central location ok Rock hard bed though. restaurant on roof was very good
2018 年 10 月に 7 泊滞在
KDからの返信 (投稿日 : 2018 年 11 月 22 日)
Dear Guest, we have noted your concern. Thank you for your review.

6/10 (普通)

Kristoffer

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Ok hotel för kort vistelse
Bra Hotel med ok standard, blev ej städat mellan de två nätterna som vi var där. Fint läge vid vattnet mes en Roof top bar. Bra ställe att bo på för att se Mumbai under några få dagar.
2018 年 10 月に 2 泊滞在
KDからの返信 (投稿日 : 2018 年 11 月 22 日)
Dear Guest, Thank you for your review.

6/10 (普通)

宿泊されたお客様

Simple stay for night type
It's simple bed for the night hotel. Less to expect for breakfast, normal working b'fast with less choice and low quality. Discourteous service. Only thing to be on the positive is its location near the Gateway.
2018 年 8 月に 2 泊滞在
KDからの返信 (投稿日 : 2018 年 8 月 29 日)
Dear Guest, Thank you for reviewing us. We surely will look into the areas that need attention. Hopefully, when you visit us next time you'll have a better experience with us.

4/10 (不満)

Simon、Delhi

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Poor value for money
It may reflect hotel prices in Mumbai but this is definitely a £10-£20 a night hotel anywhere else in India. Surly and unfriendly staff at check in, noisy and poorly air conditioned rooms. The only plus points were location (very close to the Gateway) and breakfast
2018 年 8 月に 1 泊滞在
KDからの返信 (投稿日 : 2018 年 8 月 13 日)
Dear Simon, Thank you for your feedback. This really will help us improve our services and address the problem area.

4/10 (不満)

luz rebeca

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Vayan a otro
Para turistas extranjeros no es lo adecuado. Les falta mantenimiento están ya muy viejo el hotel . La ubicación es lle único factor aceptable y el personal hace lo que puede. Lástima que no lo han modernizado .
KDからの返信 (投稿日 : 2018 年 4 月 15 日)
Estimada Señora / Señor, Le agradecemos sus valiosos comentarios. Estamos en proceso de renovación de todo el Hotel. Dado que el hotel está siempre ocupado, la renovación del edificio se realiza a la velocidad de una habitación a la vez. Con suerte, cuando nos visite la próxima vez, tendrá un nuevo y modernizado Sea Palace Hotel

10/10 (非常に良い)

adair、san francisco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful breezy seafront place
So cheap for what you get. Marble hallways good Frodo, friendly staff
2017 年 11 月に 4 泊滞在
PALAK SHARMA(Manager)からの返信 (投稿日 : 2017 年 11 月 14 日)
Dear Guest, Thank you for trusting SEA PALACE HOTEL for your valuable stay & for our reviews.

8/10 (良い)

shariff、nairobi

良かった点 : スタッフとサービス、客室の快適度
Nice hotel good location
Enjoyed my stay thou saw insects in my room hotel near restaurants n shops
Palak Sharmaからの返信 (投稿日 : 2017 年 6 月 22 日)
Dear Guest , Thank you so much for staying with us. Hope you had great stay. Your fed back is very much important for us.

6/10 (普通)

Stephen

良かった点 : 客室の快適度
Not top to expectations.
We have stayed here before and had a far better experience. It was very expensive for what it was. The prices in the restaurant were expensive as were the drinks. The breakfast was OK, the service was better though. The room was cleaned everyday. If I was in Mumbai again I would probably look elsewhere.

2/10 (非常に不満)

louise、uk

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Run down hotel in need of complete refurb
Awful - no good impressions- looked dirty and totally uninviting.

10/10 (非常に良い)

Sherrill、San Francisco, California

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable, and great location
We had a seafront room for 2 nights. Our room was comfortable and spacious, with an ensuite bathroom also with sea view. The staff provided good service, and a simple buffet breakfast was included. We loved the location, which enabled us to walk to the Gateway of India for a morning boat trip to Elephanta Caves, and later walk towards town to see the great stone British-era buildings and enjoy the life of the city. Room rate and food prices seemed high for India, but perhaps not for Mumbai. Fun rooftop bar/cafe!
Sunrise harbor view
Gateway of India from our room
Marina rooftop cafe

10/10 (非常に良い)

JP.、brighton.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great small hotel, beautifully located next to Taj
I was welcomed at Reception and acknowledged as a long standing customer, up graded to the Appolo room , which was excellent. Although I had not stayed there for 18mths, the porter and restaurant staff recognised me and took great care of me throughout my stay. I travel on my own, this was very reassuring. I would definitely recommend the Sea Palace in Colaba Mumbay. The Terrasse Restaurant is a great Refuge after a day out!.

4/10 (不満)

punit、punjab, India

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The sea view is great
It was an average hotel with ok staff but with a frat sea view

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備
No minimum conditions
No hot water. We didnt shower for three days, everyday the promised that the problem will be fixed tomorrow. I guess there is a reason for the low price..

6/10 (普通)

宿泊されたお客様

良かった点 : 施設のコンディションと設備
気になった点 : 客室の快適度
Very well located Hotel with great rooftop bar
I would highly recomend it if what you want is to be in the right spot, you are 8 buildings away from the Taj Mahal Palace and 3 minutes walk from Gate of India. The hotel has a really nice rooftop bar where you can have a cold beer with great vies to the Gate of India while listening to some nice music. I was travelling alone, and think this was just the right place to be. The owner of the hotel is a very nice person who would really take care of you and make sure you feel like at home at his hotel. Mumbai is very expensive so expect just a basic room with a not very confortable bed. The breakfast is good enough.

4/10 (不満)

Gregory

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Don't Let the View Fool You
The room was nothing like the photos in hotels.com. We were supposed to have a king size bed. It was two twins pushed together. There was no hot water, the bathroom was dirty and the floor tiles were coming up off the floor. I was very disappointed. Location was good and convenient. Luckily we didn't spend much time at hotel.

2/10 (非常に不満)

MSAAD、المملكة العربية السعودية

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
مايستاهل السعر
الفندق مستهلك

10/10 (非常に良い)

Bramwell、Manchester

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel and location
Great little hotel situated on promanade few hundred meters from the Gateway to India can go anywhere in taxi for £1 or les Great views over harbour, very helpful management and staff asked for room with large window and was upgraded to superior room on forth floor free of charge with balcony. Rooms 100 % westernised Excellent roof top Restraunt with great view and good food Infdian, Chineese, European average main course cost £4

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備、客室の快適度
Romkomfort
Vi kom sent på kvelden, ca kl 23.50 rommet var ikke klar. For en familie på fem som hadde vært på reise i over ni timer var ikke dette noe kult. Vi hadde bestilt suite, hva forventes av en suite? At en må ligge på en dårlig sofa og to på madrass på gulvet, dette stod ikke til forventningen.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度
First visit
The room was a good size however we booked for 3 people and one bed was on the floor. With three beds there was a lack of room for baggage but we managed by being very organised. The power points were very difficult to access and our adapters did not work. There were not enough power outlets for 3 people to charge various devices. The restaurant was convenient and we joyed the food and views from the rooftop. Access to shopping, the Taj Palace and taxis was great. StAff were polite and friendly. Internet access in rooms was difficult - we had to stand near the door.... overall the Sea Palace was a convenient and satisfactory hotel for a good price in a good location. A few fixes round have made a big difference.

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good Location!
With a better cleaning and maintainance this hotell would be great. Do not have to be expencive upgrade, just make it feel cleen... If you can ignore this, the location is fantastic. Avoid the 4th floor due to the rooftop bar. If you stay more nights, eat breakfast at Taj one morning....

6/10 (普通)

P.、breda

良かった点 : 清潔度、スタッフとサービス、客室の快適度
prima tussenstop
het verblijf was prima voor het doel waar wij het voor hadden geboekt. een tussenstop. de faciliteiten van het restaurant kennen we niet wel zijn de mensen heel vriendelijk en het hotel heeft een leuk dakterras. prijs /kwaliteit verhouding is prima, evenals het uitzicht.

6/10 (普通)

mani、delhi

気になった点 : スタッフとサービス
good location- reasonable place
I needed a place to spend the night for which purpose it was fine.

6/10 (普通)

Dzintra、Sydney

良かった点 : 清潔度、スタッフとサービス
A great Indian Experience
This was my second stay at the Sea Palace Hotel. On my first trip, I found the staff to be very kind and helpful and this encouraged me to book the hotel again. I was not disappointed. The location is excellent, right on the Habour only 200 meters from the Taj Mahal Hotel and the Gateway to India,and very close to the Colaba Causeway. My room (deluxe) was basic but large and comfortable and had everything I needed, free WiFi and breakfast,A/C, Kingsize bed, Satelite TV, good lighting,waterview and ensuite bathroom. An Indian experience and that is why I chose it. The people are simply lovely!

6/10 (普通)

宿泊されたお客様

気になった点 : 客室の快適度
Interesting hotel, right next to the taj Gateway
This hotel was interesting. Modest but priced appropriately for a prize location. room was disappointing - hotel offered atwo twin beds or a king and when we asked for a king, they slid the two twins together so we had a constant crack!!