外観の詳細

ニランタ・トランジット・ホテル・ムンバイ・エアポート - アライバルズの口コミ

4 out of 5

口コミ

8.0

とても良い

評価 10 - 323 件の口コミ中 136 件が非常に良い" "
評価 8 - 323 件の口コミ中 95 件が良い" "
評価 6 - 323 件の口コミ中 44 件が普通" "
評価 4 - 323 件の口コミ中 30 件が不満" "
評価 2 - 323 件の口コミ中 18 件が非常に不満" "

8.8/10

清潔度

8.4/10

スタッフとサービス

7.6/10

設備とサービス

8.2/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

2/10 (非常に不満)

KOSUKE

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 (非常に良い)

??

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good
2024 年 4 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 (非常に良い)

Harufumi

2024 年 1 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 (非常に良い)

mayumi

良かった点 : 清潔度、スタッフとサービス
2023 年 7 月に 1 泊滞在
Niranta Transit Hotel Mumbai Airport - At Arrivalsからの返信 (投稿日 : 2023 年 8 月 3 日)
Hi Mayumi,Thank you for the perfect 5-star rating. Your constructive response on this esteemed platform helps our team work to serve with more warm hospitality. We are thrilled to know that you loved the stay at our property. Hope to welcome you back soon!

2/10 (非常に不満)

Mari

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
空港の中にあるから便利ではあるけど、 非常に不満なところがWi-Fiが全く使えないこと!!Wi-Fiにログインするために部屋番号とラストネームを入力しても使えないし、フロントスタッフに言ってNirantaの名前で入力しても使えない!!! 部屋でしか使えないようだけど、Wi-Fiのシグナル表示はあっても全く使えなかった!! フロントスタッフのサービスも悪すぎ! 接客業で笑顔が一つもない!!! インド人と日本人の価値観の問題かもしれないけど、それでもあの態度にはムカつく!!! しかも近くの部屋から工事をしてるような音までしてくる! ドリルのような音、夜着ですぐにでも寝たかったのにWi-Fiの問題もあったしまたその騒音、ほんとに最悪なホテル!!! 宿泊料金、返せ!!!!
2023 年 7 月に 1 泊滞在
Abhijit Aherからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel Lounge !!Thank you for taking time to review Niranta Airport Transit Hotel Lounge. We are really grateful for feedback and always use it to improve our services.We are extremely disappointed in ourselves that we could not deliver on a pleasing stay experience. Nevertheless treat this as an isolated experience and not a reflection of our usual standards. We look forward to seeing you again on your next visit. Warm RegardsAbhijit AherRooms Division Manager

8/10 (良い)

Sawa

2023 年 5 月に 1 泊滞在
Abhijit Aherからの返信 (投稿日 : 2023 年 6 月 7 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel Lounge !!Thank you for your positive feedback. We look forward to welcoming you back.Warm Regards,Abhijit AherFront Office ManagerNiranta Airport Transit Hotel Lounge

4/10 (不満)

Hitoshi

出張
気になった点 : スタッフとサービス
ホテルへの入り方が面倒
いったん外から電話をかけて係員を呼ぶ必要があります。
2020 年 2 月に 1 泊滞在
....からの返信 (投稿日 : 2020 年 3 月 2 日)
THANK YOU

8/10 (良い)

SHIGEAKI

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
なんといっても空港ビル内ですから便利この上無し!
2020 年 2 月に 1 泊滞在
...からの返信 (投稿日 : 2020 年 3 月 2 日)
THANK YOU

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 2 泊滞在
....からの返信 (投稿日 : 2020 年 2 月 20 日)
Dear Sir, Thank you

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 1 月に 1 泊滞在
....からの返信 (投稿日 : 2020 年 2 月 4 日)
Dear Sir, Thank you.

8/10 (良い)

show

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
出発ロビーへの道順案内があれば良かった。
2019 年 11 月に 1 泊滞在
.....からの返信 (投稿日 : 2019 年 12 月 20 日)
Dear , Greetings from Niranta Airport Transit Hotel Mumbai! We thank you for staying with Niranta Airport Transit Hotel during your recent visit to Mumbai. Your Valuable feedback has been shared with the entire team which will help them to serve the best of the hospitality in future. I personally thank you for your valuable feedback and looking forward to welcome you back at Niranta when travel brings you back to Mumbai. Best Regards Teena Rane Reservation Executive. M: +91-7710061356 | T:+91-22-67296729 Terminal 2, Chhatrapati Shivaji International Airport, Mumbai - 400099, Maharashtra, India. | www.nirantahotels.com

6/10 (普通)

Masahiro

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
空港内のトランジットホテル
翌日早朝便に乗り継ぐのに、とても便利なホテルです。基本的には寝るだけですので、それほど設備は必要ないとは思います。部屋に窓がなく、少しかび臭いのが残念でした。
2019 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 7 月に 1 泊滞在
Teenaからの返信 (投稿日 : 2019 年 7 月 29 日)
Dear , Greetings from Niranta Airport Transit Hotel Mumbai! We thank you for staying with Niranta Airport Transit Hotel during your recent visit to Mumbai. Your Valuable feedback has been shared with the entire team which will help them to serve the best of the hospitality in future. I personally thank you for your valuable feedback and looking forward to welcome you back at Niranta when travel brings you back to Mumbai. Best Regards Teena Rane Reservation Executive. M: +91-7710061356 | T:+91-22-67296729 Terminal 2, Chhatrapati Shivaji International Airport, Mumbai - 400099, Maharashtra, India. | www.nirantahotels.com

8/10 (良い)

宿泊されたお客様

2019 年 4 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
24時間滞在できたのが良かったです
場所がちょっと複雑でした。入管の外にありますが、空港の敷地内(Arrivalフロア)にあります。建物が2つあり、当初予約した方は、受付で満室だと言われ、別館に案内されました。到着ロビーから徒歩5分くらいですが、係の人が案内してくれます。どっちを予約したのかわからなくなったら、とりあえず到着フロアにある方のホテルカウンターに行けば、しかるべき案内をされます。 滞在時間を最大の24時間にしたので(料金は変わらず)、夜に到着し、翌日の日中は市内に出て、また夜に戻って仮眠をとってからチェックアウトしました。お部屋に戻って滞在できたのがとても良かったです。
2018 年 9 月に 1 泊滞在

6/10 (普通)

Momiji2018、Sapporo, Japan

良かった点 : 清潔度、スタッフとサービス、客室の快適度
国際線出発エリア内のトランジットホテル
周りを気にせず、ゆっくり休めるホテルです。できるだけ夜行便を避けるために、ここで睡眠をとっています。部屋は最低限の設備は整っており、清潔感もあります。窓のないホテルなので、外気との換気ができてい匂いはしますが、特に問題があるほどではありません。いつもゆっくり眠りが取れます。wifiもよくつながります。
2018 年 9 月に 1 泊滞在

8/10 (良い)

Momiji、Sapporo, Japan

良かった点 : 清潔度、スタッフとサービス、客室の快適度
国際線出発ロビー内のホテル
ムンバイの乗り継ぎは、新ターミナルになってからも係員にアテンドしてもらい、手続きをします。その後、セキュリティチェックポイントの横に二ランタのカウンターがあります。係員は常住していませんが、待っていればそのうち来ます。ここを使うのは2回目なので、そのまま自分でホテルの位置(フードコートの右の奥のエレベータで2階に降りたところ)まで自分で行きました。システムダウンでキーが作れないということでかなり時間がかかりましたが、無事部屋に。今度はテレビが壊れていて、部屋を替えてもらいました。窓のない部屋は少しカビ臭さはありますが、それ以外は概ね問題ありません。何もないので、食べ物や飲み物の調達はフードコートでできます。
2018 年 5 月に 1 泊滞在

8/10 (良い)

Naoyasu

良かった点 : 清潔度、施設のコンディションと設備
2018 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港ホテルとして便利なホテル
クイーンサイズベッドの部屋でしたが結構部屋は広く、綺麗で快適でした。 一つ難点を言えば、クーラーを切っても空調は動いているのか少し寒く、当然、便座も冷えているので座るのが辛かったです。 15分の無料フットマッサージも付いていました。 ホテルの入り口はP4階(地下)で、外出の際は予めフロントで滞在証明書をもらい、ターミナルの出入り口で名前を記載の上、帰着時は滞在証明書の確認が必要になります。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
少しうるさかった
空港のトランジットには便利です。ホテルの作業用の通路前の部屋だったので夜中までうるさかったです。インド人は騒音をあまり気にしないようです。

6/10 (普通)

SUMIKO

気になった点 : スタッフとサービス
チェックインできず
空港地下のニランタ エアポート トランジット ホテル -ラウンジ(入口に大きな水槽あり)に案内され、チェックインできてしまった。自分はニランタ エアポート トランジット ホテル - インターナショナル ウィングの予約だといったのですが聞き入れてもらえず。東京のhotels.comに国際電話してインターナショナル ウィングに電話して私がチェックインしたか確かめてもらったらチェックインしているとのこと。ほかの人の口コミには間違えて行ってもウウィングに案内してくれたり迎えに来てくれるとありましたが、今回そういうことはありませんでした。ホテルバウチャーを見せましたが役にたちませんでした。ウィングのほうが新しく料金も高かったはず、残念です。なぜでしょう? 同系列ホテルでフロントがいい加減なのか、hotels.comの予約サイトがおかしいのか、だれか教えてください。 部屋の評価はニランタ エアポート トランジット ホテル -ラウンジの評価です。

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
トランジットに最適!
空港内のホテルかと思いきや、空港出てすぐ横のホテルでした。 空港内系列ホテルに間違えてチェックインしたら、正しい建物まで案内してくれました。 部屋はとても新しくきれいで、アメニティもよかったです(FIVE ELEMENTSと記載)。 15分の足マッサージサービスがあって、少しリラックスできました。 (技術はまあ・・・というところでしたが) トランジットで1泊でしたので、翌朝の飛行機の時間を聞かれ、 ちゃんと間に合うように注意してくれました。 ちなみに、ムンバイ空港2階?到着口を出て、だれでも入れる箇所にATMはありましたので チェックイン時、うっかり空港から出てしまいましたが、カードでルピーを手に入れることができました。 何個もATMはあり、手数料に違いがありそうでした。 空港外に日本円との紙幣両替所があるかどうかは不明です。

10/10 (非常に良い)

hi、osaka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港から徒歩3分
朝が早かったのでこちらのホテルを利用。ホテルスタッフが空港まで来てくれて案内してくれました。スタッフの方はみなさんとても親切です。ただwifi環境があまりよくなくて接続が遅いのだけ気になります。 総合的には快適なホテルです、

10/10 (非常に良い)

Subramanian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the free foot massage and breakfast options
2024 年 4 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 (普通)

anna、redwood city

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good place to stay for one night. Breakfast was awful , very poor selection
2024 年 4 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 (普通)

Balaji

良かった点 : 清潔度
Getting to the hotel is quite a pain especially if you did not arrive in T2 of the airport. If you arrive at T1, you have to take a half-hour bus ride to T2, then use multiple elevators to get to P4 of the parking lot, then cross over to the terminal. Your documents and luggage will be checked before being allowed into the terminal to get to the hotel. The hotel itself is quite luxurious. It is quiet and the rooms are spacious enough for one person with not much luggage. The facilities are quite poor though. There are no international outlets in the rooms, so better bring your own adapter if you are coming from abroad. The clock in the room showed the wrong time (half an hour slow, which is bad if you rely on it to make it on time for your connecting flight). The wi-fi password they gave me did not work. I was not too keen since I was staying only overnight, but it is just sloppy.
2024 年 4 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.For any further concerns or questions, please feel free to reach out to us at Email: info@nirantahotels.com OR shalom.muriel@nirantahotels.com or call us: +917718884351.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 (非常に良い)

Basantilal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Allowed complimentary breakfast. It was clean. It was a bit too cold.
2024 年 4 月に 1 泊滞在
Niranta Transit Hotel Mumbai Airport - At Arrivalsからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Basantilal,Thank you for sharing your feedback with us! We're glad to hear that you enjoyed the complimentary breakfast and found the area clean. We'll make sure to look into the temperature to ensure a more comfortable experience for you in the future.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

8/10 (良い)

Myrto Carole

出張, カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
An effective hotel for one night only. very noisy, you can hear everything, but it is ok.
2024 年 3 月に 1 泊滞在
Niranta Transit Hotel Mumbai Airport - At Arrivalsからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Myrto,Thank you for sharing your feedback with us. We appreciate your kind words about our hotel and will take note of your observation about the noise levels. We hope to welcome you back for another stay in the future.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

8/10 (良い)

Vinod

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 (普通)

Soumik、Seattle

良かった点 : スタッフとサービス
The room and the bathroom were average. The toilet flush was not working. The best parts were the hot shower and the convenient location at the airport.
2024 年 3 月に 1 泊滞在
Niranta Transit Hotel Mumbai Airport - At Arrivalsからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Soumik,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the hot shower and found our location convenient. We apologize for the issues you experienced with the toilet flush and will address it promptly. We hope to welcome you back again for an improved stay.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

2/10 (非常に不満)

Gaurang

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Do not ever make the mistake of booking here. THE ONLY WAY YOU CAN STAY HERE IS IF YOU HAVE A PLANE TICKET AND A PASSPORT. Booked for 2 days paid full price and they never let us enter the hotel at all. Got bounced back between Niranta and Expedia with no refund at all, not even for the second day.
Niranta Transit Hotel Mumbai Airport - At Arrivalsからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Gaurang,We are truly sorry to hear about your experience. Please accept our sincere apologies for the inconvenience you faced during your booking process. We are constantly working to improve our services to ensure such incidents do not occur in the future.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

2/10 (非常に不満)

Roy

グループ旅行
On arrival I was met by a male receptionist who had little or no interest in what I was asking him other than to give me the room key.Before I reached my room,a notice informed me the tv in my room was not working.Not a good start and it got worse!The floor the hotel is situated on as nothing but a grand view of the car park!Breakfast,boiled eggs/cold bake beans nothing else recognisable!
2024 年 2 月に 1 泊滞在
Niranta Transit Hotel Mumbai Airport - At Arrivalsからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Roy,We are truly sorry to hear about your experience. Your feedback is valuable to us, and we will address the issues you've mentioned with our team to ensure this doesn't happen again. We appreciate you bringing this to our attention.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

8/10 (良い)

Dhruv、dallas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Did not like cleaners talking loudly in the hallway while I was trying to sleep. They should try to keep quiet after 10.0 pm.
2024 年 2 月に 1 泊滞在
Niranta Transit Hotel Mumbai Airport - At Arrivalsからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 (非常に良い)

William、kennesaw

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it is a nice place to stay while waiting for your next flight.
2024 年 1 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality. We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this! We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 (良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Surfaces of the room were greasy/sticky and not clean
2024 年 1 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.For any further concerns or questions, please feel free to reach out to us at Email: info@nirantahotels.com reservations@nirantahotels.com or call us: +917718884351We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 (非常に良い)

Kush

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 (良い)

Baishakhi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The staff were very helpful. KILONI was very efficient and cooperative. The first room in the departure wing we checked in had its flush broken, so we were moved to a different room in the arrival wing. That room had multiple problems e.g. the fridge did not work, the bedside tables had so much dust on them. The good part is that it's very safe, organized and quiet. Staff were attentive.
2024 年 1 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

4/10 (不満)

Vikas

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Hotel half-shutdown. Terrible value for the money
Stayed at their city-side house. The place has clearly not recovered from the pandemic — which was two years ago already! Dining room: closed (I had to walk to their arrivals terminal-side house. TV: dead! TV config out of date. Set-top box out of subscription. USB connection not working …
2023 年 12 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 (良い)

Nitin

Small windowless room but comfortable and clean. have all necessities for a sound sleep for a layover or onward trip.
2023 年 12 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 (良い)

Gautam

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent transit hotel in Airport terminal
2023 年 12 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

4/10 (不満)

Amar

家族旅行
気になった点 : 清潔度
Check in was Bad, But the location is good
Location is great & Breakfast is good!! Check in process was slow & they charged me for extra person but put me in the smallest room possible. There was no customer service.. It was like talking to robot
2023 年 12 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 (非常に良い)

YUGARSI

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Shalからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the perfect rating! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 (普通)

Angad

良かった点 : 清潔度、客室の快適度
2023 年 12 月に 1 泊滞在
Shalからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 (非常に良い)

Sukhbir

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mr Guuddo Kumar Excellent service
The service given by Mr Guuddo Kumar was beyond excellent. Very kind and went beyond the duty to help me.
2023 年 12 月に 2 泊滞在
Shalからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the perfect rating! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 (良い)

Bhikhu

良かった点 : 清潔度
2023 年 12 月に 1 泊滞在
Shalからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for rating us! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 (普通)

Susan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The wifi never connected even we were told by the front desk it would take 10 min. The food in the restaurant was so-so, altogether a pricey stay justified only by the convenience to flights
2023 年 12 月に 1 泊滞在
Niranta Transit Hotel Mumbai Airport - At Arrivalsからの返信 (投稿日 : 2023 年 12 月 15 日)
Dear Susan,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the WiFi connection. We understand the frustration it can cause, and we will work on improving this issue. As for the restaurant, we're sorry to hear that the food did not meet your expectations. We appreciate your comments and will take them into consideration to enhance our dining experience. We're glad to hear that you found our location convenient for your flights. If you have any further concerns, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future.Best regards,Abhijit Aher Rooms Division ManagerNiranta Airport Transit Hotel and Lounge

2/10 (非常に不満)

Richa

2023 年 12 月に 1 泊滞在
Shalからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 (非常に良い)

Rajeev

2023 年 11 月に 1 泊滞在
Shalからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the perfect rating! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 (良い)

Rene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall it was good however there was no remote control for the tv. The front desk said that the tvs were not working today
2023 年 12 月に 1 泊滞在
Niranta Transit Hotel Mumbai Airport - At Arrivalsからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear Rene,Thank you for your feedback. We apologize for the inconvenience regarding the missing remote control and the issue with the TVs. We will address this matter with our front desk team to ensure better communication and resolve any technical issues promptly. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future.Best regards,Abhijit Aher Rooms Division ManagerNiranta Airport Transit Hotel and Lounge

6/10 (普通)

paul

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient for 1 night only
Very convenient for departures or arrivals from terminal 2 at Mumbai airport. One doesn’t even need to leave the airport and enters the terminal from a route which is not so busy at peak times. The hotel itself is relatively new and up to high to medium specification. But there are no windows, of course it’s in the middle of airport so this can be forgiven. The rooms are small and unfortunately one can hear a lot of noise from accompanying rooms and people walking through the corridor. For example, you can hear your neighbour switch on and off the light switch. The staff were good. Breakfast was average. If I’m honest it was the worst of all the five Indian hotels I stayed in but still not bad.
2023 年 12 月に 1 泊滞在
Shalからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge