Rooms are quite small, but acceptable as the budget stay. Staffs are friendly and honest. Manager is always fair. Security is perfect. Train station is only few minutes walking distance. Several budget restaurants and wine shops are within 50m. Road traffic is always noisy, but this is Indian style. Don't be too nervous. Complimentary breakfast is very basic western style. Bread and butter, omelet and instant coffee are good for our health. Pay wi-hi is available in each room and good condition.
Old building dirty and no good breakfast option no network inside rooms and even no exhaust or ventilation in room. Rooms gallery and entry as well as stairs are not maintained and remain unhygienic dirty. Service quality are poor. And inside rooms the furnitures other goods n bathrooms are not even basic quality. Felt like online bookings are not reliable anymore
Manindra
2024 年 6 月に 2 泊滞在
2/10 (非常に不満)
Ramdass
2024 年 2 月 23 日
Ramdass
2024 年 2 月に 3 泊滞在
8/10 (良い)
MAHABUB
家族旅行
2023 年 7 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
MAHABUB
2023 年 7 月に 4 泊滞在
6/10 (普通)
MAHABUB
家族旅行
2023 年 7 月 8 日
MAHABUB
2023 年 7 月に 4 泊滞在
10/10 (非常に良い)
lenslood
出張
2023 年 2 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Are stay was amazing and we will be back
lenslood
2023 年 1 月に 1 泊滞在
2/10 (非常に不満)
AMIR
グループ旅行
2022 年 5 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Funky room , wrak internet ....
AMIR
2022 年 5 月に 7 泊滞在
6/10 (普通)
Josiane、Montréal
2018 年 2 月 25 日
良かった点 : 清潔度
central, accessible
Cet hôtel est bien situé, propre et le personnel est serviable et à l'écoute.
La chambre n'était pas tout à fait la même que sur les photos, mais j'avais tout ce dont j'avais besoin; je n'en ai pas fait de cas. Je recommande cet hôtel!
Josiane
2018 年 1 月に 2 泊滞在
6/10 (普通)
Amit、Pune
2018 年 2 月 18 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Excellent location but aged room
Before I start I must mention that I stayed in this same hotel 10 years back. That was too from recommendation from one of my family member who was a regular visitor here. Back in 2008, when I stayed I was very much pleased with the room and service. To add to that, the location is amazing. You are in the heart of the city, close to CST and fort area. So when in 2018 I again planned to come to Mumbai for a short trip, I didnt have to look for hotels. I knew where I am going to stay. But this time I got disappointed with the hotel. The rooms do not seem to get maintained properly. I was given a room with broken chair and bathroom door knob. But still there are things to praise for. They are very particular about your address proof for safety reasons. I had to show my marriage certificate to prove that mg companion is my spose. One more thing is included breakfast. So overall, this is in a nice location but if I come again, I will stay somwhere else. You can still book your room here if you want to take advantage of the location but dont expect the rooms to look what you see in their website.
Amit
2018 年 2 月に 1 泊滞在
8/10 (良い)
Michal
2018 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Vyborna lokalita,blizko k nadrazi,crawford marketu a k brane indie
Michal
2018 年 1 月に 1 泊滞在
8/10 (良い)
Tiga
2017 年 12 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Basic and clean hotel in a great bazaar location.
Cleanliness of room and bathrooms is very good. Great location near Crawford market. Also very close to the VT train station (now CSTM). Standard room I stayed in is quite small, just the bed and a few extra feet of space, but I was travelling alone for business so that was all I needed.
Tiga
2017 年 12 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2017 年 11 月 20 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst Hotel i’ve Stayed at in the last 5 years
Terrible. Reception staff were unfriendly. The room was dirty. We booked two single beds but were forced into a double bed (as no room as two single beds). This was not worth the price payed. Avoid at all costs.
宿泊されたお客様
2017 年 11 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2017 年 3 月 9 日
良かった点 : 清潔度、スタッフとサービス
Ok for Mumbai
The hostel has a good location ! Breakfast is good and the restaurant doing nice curry. It's ok and safe place the staff is helpful.
宿泊されたお客様
2/10 (非常に不満)
Maksim、Moscow, Russia
2017 年 2 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible hotel in Mumbai
We arrived at the hotel NEW BENGAL in Mumbai at 13 Jan 2017. I booked 3 rooms for 2 nights from 13 Jan until 15 Jan.
But at the reception staff immediately told to me that they can give us the rooms only for one night, even though we paid for two nights. To my question "why ?" they said, that I made a reservation via Expedia, paid to Expedia, so I must call and ask to Expedia. And hotel is full booked for second night. I said that Expedia payd to hotel for two nights, but they told to me, that they not received any money.
As a result, in the morning 14 Jan we were evicted, but were allowed to leave the luggage until the evening because in the evening can be vacant rooms. It was free. In the evening we were offered the cheapest rooms. This rooms were not the ones for which we paid, and the cheapest (I have photo). It was also asked to pay for the towels because in these rooms we must pay for the towels. When I said that I payd for the more expensive rooms, we were given towels free.
Maksim
6/10 (普通)
François
2017 年 2 月 1 日
気になった点 : 施設のコンディションと設備
Hôtel bien placé
Chambres basiques très basiques mais petit déj correct
François
4/10 (不満)
fehmi、manchester
2016 年 12 月 18 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Expensive hotel for no value for money
I paid lot money online booking and room was different on website but when checked in, i was been allocated to very different room at dark corner. Bed sheet was not clean at all. Pillows so dirty.
Will not suggest to any one for this hotel.
fehmi
4/10 (不満)
宿泊されたお客様
2016 年 12 月 15 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
All cover, no book
The Hotel New Bengal looks quite nice in photographs and even not too disastrous from the exterior. The foyer is well kept and there is a functioning lift and the rooms are air conditioned. It is a far stretch from living on the street but not what you would call a hotel.
There is a lot of exposed wiring, much exposed construction relic (rubble, brinks, concrete bags etc) and many of the rooms are only 3/4 length walls. The hygiene of the bathrooms, especially the shared washrooms is highly questionable and although the porter staff are very friendly and helpful, the staff at reception are very disinterested in you and many extra charges and tips pop up unexpectedly.
I didn't feel safe leaving valuables in the room so I brought all things of worth with me on daily outings.
宿泊されたお客様
8/10 (良い)
Viv Scott、Mumbai
2016 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Great location for real India area.
Local area. Market 200 yards away. resturants and cafe's on the doorstep. Not tourist area therefore no begging and touting. Next to railway station. School of Art and crafts. Taxi's outside. Lots of street activity.
Viv Scott
2/10 (非常に不満)
Charley
2016 年 10 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not worth it
I would advise staying somewhere else. It's just not a nice place, there were cats in the third floor hallways and the first flood was still being built. When I arrived they put me in a really low grade room even though I'm pretty sure I booked something better. They did try and put me in a better room but at a cost. The whole thing just wasn't a pleasant experience, find somewhere else, your better off.