外観

ロイヤル イン & スイーツの口コミ

2 out of 5
ロイヤル イン & スイーツ
111 E 17th Street, Mountain Grove, MO

口コミ

6.2
評価 10 - 189 件の口コミ中 27 件が非常に良い" "
評価 8 - 189 件の口コミ中 58 件が良い" "
評価 6 - 189 件の口コミ中 41 件が普通" "
評価 4 - 189 件の口コミ中 30 件が不満" "
評価 2 - 189 件の口コミ中 33 件が非常に不満" "

6.6/10

清潔度

7.0/10

スタッフとサービス

7.0/10

設備とサービス

5.8/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Kristin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Affordable
2024 年 4 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 10 日)
Hi Kristin,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 (非常に良い)

RHONDA

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello RHONDA,Thank you for choosing to stay with us! We hope you had a wonderful experience and look forward to welcoming you back in the future.

4/10 (不満)

Donna

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a bed for the weary. However there was not extra locks or safety chain on the door and I did not feel particularly safe. Sofa was broken down. The faucet in tub was pulled out and loose wasnt sure it would work but it did. I would not stay here again in the future.
2024 年 3 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 30 日)
Hi Donna,Thank you for sharing your feedback on your recent stay at our hotel. While we understand your disappointment regarding the absence of extra locks or safety chains on the door, we would like to assure you that our hotel prioritizes the safety and security of our guests. We have implemented comprehensive security measures throughout the property to ensure a safe environment. Nonetheless, we appreciate your feedback and will take it into consideration as we continuously evaluate and enhance our security protocols.We regret any inconvenience caused by the condition of the sofa in your room. Our team strives to maintain the highest standards of comfort and quality in our accommodations. We apologize for any inconvenience this may have caused, and we will address this issue promptly to ensure that all furniture is in good condition for our guests' comfort.Regarding the faucet in the tub, we apologize for any concerns you had about its functionality. Our maintenance team regularly inspects and maintains all fixtures to ensure they are in proper working order. We appreciate your understanding and are glad to hear that it still worked despite its appearance. We will investigate this matter further to ensure that it is resolved.We appreciate your feedback as it allows us to identify areas for improvement. However, we would like to emphasize that these issues do not reflect the overall quality and experience we strive to provide. We take pride in our commitment to guest satisfaction and work hard to maintain a high standard of service and comfort.If there is anything else you would like to discuss or if you have any further comments, please feel free to reach out to our customer service team. We value your feedback and the opportunity to address your concerns.Thank you for choosing our hotel, and we hope that you will reconsider and give us another chance to provide you with a more positive experience in the future.

6/10 (普通)

Karl

出張, グループ旅行
良かった点 : 清潔度
Room not stocked with essentials
2024 年 3 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 19 日)
Hi Karl,Thank you for bringing to our attention the issue you experienced regarding the lack of essential items in your room. Ensuring that our rooms are fully stocked with essential amenities is a priority for us, and we regret that we fell short of meeting this expectation during your stay. We will investigate the matter to identify the cause and take immediate action to rectify the situation, so that such oversights do not occur in the future.Your feedback is invaluable to us, as it helps us identify areas for improvement. If there is anything else we can do to address your concerns or make your stay more comfortable, please let us know. We value your feedback and the opportunity to make it right.We appreciate your understanding, and we hope to have the opportunity to provide you with a more positive experience in the future.

8/10 (良い)

Diana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It will do.
Nice place to stay on the road. A small offering of breakfast.
2023 年 12 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2023 年 12 月 31 日)
Hi Diana,Thank you for your feedback! We're glad to hear that you found our place to be a nice option for staying on the road.We understand the importance of starting the day off right with a good breakfast. While we offer a smaller selection, we strive to provide a satisfying breakfast experience to our guests. We appreciate your understanding and hope that the offerings provided were to your liking.If there are any specific suggestions or requests you have regarding our breakfast options, please feel free to let us know. We value your input and are always looking for ways to improve our services.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back on your future travels.

10/10 (非常に良い)

James

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 16 日)
Thank you so much for your response! We greatly appreciate your feedback. We are glad you had an amazing stay with us! We hope to see you soon when travel brings you back to the area

10/10 (非常に良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everyone very kind and ready to help you!
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 29 日)
Hello Steven,Thank you for your kind feedback! We strive to provide exceptional service and are delighted to hear that our staff made a positive impression on your stay. We appreciate your recognition and hope to welcome you back in the future for another wonderful experience.

6/10 (普通)

Janice

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
It was fairly clean. Not much of a view. Poor WI Fi. Not a place I would prefer to stay again.
2023 年 10 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 18 日)
Hello Janice,We apologize for any inconvenience caused. We'll make sure to improve our cleanliness, address the Wi-Fi issues and enhance the view. We hope you'll give us another chance in the future.

10/10 (非常に良い)

Asif Alam、Oklahoma City

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Budget friendly
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 9 日)
Hello Asif Alam,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

4/10 (不満)

Arie

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
First room was dirty with hair in the shower and on the bed sheets. Floor needed to be swept. They did move us to another room but that was only marginally better.
2023 年 9 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 6 日)
Hello Arie, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

10/10 (非常に良い)

Nicholas

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place for a weekend stay.
2023 年 8 月に 4 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 28 日)
Hello Nicholas,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4/10 (不満)

Andrea

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Jeez
There was bugs, a spider the size of my hand on the bathtub. There was a bug catcher in the corner and spider webs EVERYWHERE. The bed was uncomfy and the floor made my son's feet black. It was gross and just overall an awful experience
2023 年 9 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 20 日)
Hello Andrea ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 (普通)

Angie

2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 19 日)
Hello Angie,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 (非常に良い)

Marci

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy, clean, convenient stay. Close to shopping and many restaurants.
2023 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Hello Marci,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope you will return so that we can provide you an even superior experience.

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Pratham からの返信 (投稿日 : 2023 年 8 月 28 日)
Good Afternoon! Thank you so much for your review. I’m glad you had a wonderful stay! I hope to see you again! Have a wonderful day!

8/10 (良い)

Teresa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property was updated nicely. Room was clean. It was very quiet. Hotel was very convenient to the highway. I can't remember the last time i paid less than $100 for a room. It is an older property but good quality for the price.
2023 年 8 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2023 年 8 月 27 日)
Good Evening, Thank you so much for your positive feedback! It is greatly appreciated. I am so glad you enjoyed your stay. We would love to see you again. Thank you for choosing Royal Inn & Suites as your home away from home.

2/10 (非常に不満)

Wayne

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bed bugs
2023 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 26 日)
Hello Wayne,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 (不満)

Chad

家族旅行
良かった点 : 客室の快適度
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Won’t be staying there again
First out room had leaky faucet moved us to newer room and shower head blew off flooding room. Sink had sewer gas every night. Cleaning lady came by every morning at 8:30 to clean room and we were only ones there. Breakfast was unsanitary and portioned into hand filled containers.
2023 年 7 月に 5 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 6 日)
Hello Chad,Thank you for taking the time to share. We appreciate your feedback regarding our breakfast and your insights regarding our shower. We hope you will return so that we can provide you an even superior experience.

8/10 (良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 26 日)
Hello Linda,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 (良い)

Keith

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good old school hotel.
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 11 日)
Hello Keith,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsᄑ expectations. We hope you will give us a chance to redeem ourselves in the future.

2/10 (非常に不満)

Leni

2023 年 6 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 4 日)
Hello Leni,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 (非常に不満)

Joe

2023 年 5 月に 2 泊滞在
Pratham からの返信 (投稿日 : 2023 年 5 月 31 日)
Hey Joe We are sorry you didn’t experience our standard at our motel. I hope you give us another chance to give you a better one. Have a great day!

10/10 (非常に良い)

Dennis - Carolyn

良かった点 : スタッフとサービス
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 27 日)
Hello Dennis - Carolyn,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

10/10 (非常に良い)

Katie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 1 泊滞在
Pratham からの返信 (投稿日 : 2023 年 5 月 20 日)
Good morning! I hope you are well! Thank you so much for your feedback we greatly appreciate it! I hope you have a wonderful day and hope to see you again

10/10 (非常に良い)

Martha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place.
Great stay.Clean, newly remodeled floors and bath. Friendly staff. Best place we stayed all weekend. Would stay again.
2023 年 5 月に 1 泊滞在
Pratham Patel からの返信 (投稿日 : 2023 年 5 月 16 日)
Good Afternoon! I hope you are well! Thank you so much for your feedback! We greatly appreciate it and are glad that you had a great stay with us. We hope you have a great day and hope to see you again

10/10 (非常に良い)

Jandy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 20 日)
Hello Jandy,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean friendly all around great stay
2023 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 10 日)
Hello Michael,Thank you for your valuable opinion regarding our hotel. We hope to see you again in the future.

2/10 (非常に不満)

David

2023 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 4 月 6 日)
Hello David, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 (良い)

Buddy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was a nice size.
2023 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 3 月 12 日)
Hello Buddy,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 (良い)

Kristy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The first morning did not have breakfast. Some issues with electrical. No accommodations were made for that day. The second morning was also no breakfast but the lady at the desk so kindly shared her amazing chicken soup from her instapot. The shower head was about 5' high I'm 5'4". The room was very clean and everything was functioning properly.
2023 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 2 月 19 日)
Hello Kristy,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our breakfast as well as our shower. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 (良い)

Susan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I'd stay here again - easy check in. I like the individual access directly to room (like a motel). Comfortable bed, hot powerful shower. Didn't notice anything dirty. No breakfast the day we were there - electrical problems, they said.
2023 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 2 月 10 日)
Hello Susan, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

2/10 (非常に不満)

Felipe

出張
気になった点 : 清潔度、施設のコンディションと設備
Bed bugs
2023 年 1 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 2 月 4 日)
Hello Felipe,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

8/10 (良い)

Alan

2023 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 3 月 7 日)
Hello Alan,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 (良い)

Nancy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Front desk employees were helpful and nice. Breakfast needed fruit, but that’s a personal opinion. All in all, it was good for the price
2022 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 10 月 27 日)
Hello Nancy,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our breakfast and your comments about our price. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 (非常に良い)

Diana

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed our stay, staff was friendly and helpful. Will be coming back
2022 年 10 月に 2 泊滞在
Managerからの返信 (投稿日 : 2022 年 10 月 25 日)
Hello Diana,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

4/10 (不満)

Jeffrey

気になった点 : 清潔度、客室の快適度
The floor always felt dirty. The shower head was too low. You were okay if you were shorter than 5 feet. Also, it didn’t smell the best
2022 年 9 月に 4 泊滞在
Managerからの返信 (投稿日 : 2022 年 10 月 9 日)
Hello Jeffrey,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

6/10 (普通)

Sherri

2022 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 9 月 29 日)
Hello Sherri,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 (非常に良い)

Jean

ペット同伴の旅行, グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
There was 2 ladies at the desk when we checked in. They were very friendly and helpful. Made sure we had everything we needed. When we were loading the car. The one with the long hair came iver from her room and brought the stuff from the room to me. We will stay here again.
2022 年 9 月に 3 泊滞在
Managerからの返信 (投稿日 : 2022 年 9 月 27 日)
Hello Jean, Thank you very much for this feedback. It means a lot to us and gives us the motivation to uphold our quality services. It would be a pleasure to host you again.

8/10 (良い)

Darren

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2022 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2022 年 5 月 11 日)
Hello Darren, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

8/10 (良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2022 年 8 月 10 日)
Hello Elizabeth, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

8/10 (良い)

Susan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 7 月 14 日)
Hello Susan, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

6/10 (普通)

Rhonda

出張, カップルで旅行
良かった点 : 清潔度
Pleasant place, clean room, NO HOT Water at ALL, and weak coffee…
2022 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2022 年 4 月 29 日)
Hello Rhonda,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Ruth

2022 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 4 月 27 日)
Hello Ruth, It was our privilege to earn your business and we hope to host you again on your next trip.,

10/10 (非常に良い)

Allen

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and clean. It had everything I needed. The room did have an unusual smell when I first entered.
2022 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 4 月 27 日)
Hello Allen, It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

4/10 (不満)

Peter

家族旅行
2022 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 4 月 27 日)
Hello Peter, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

6/10 (普通)

Chuck

良かった点 : スタッフとサービス
2021 年 11 月に 2 泊滞在
Managerからの返信 (投稿日 : 2022 年 4 月 27 日)
Hello Chuck, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

8/10 (良い)

Randall

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 1 泊滞在

8/10 (良い)

Marc

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
I've Stayed In Worse Places
The room was clean, but was musty smelling when I entered. I used spray Lysol to clear the smell. The furnishings were very worn. The door had been kicked in at some time during the past. The repair was not professionally completed. The ice makers were not working. The staff had to go buy bags of ice to provide it to customers.
2021 年 9 月に 1 泊滞在

4/10 (不満)

John

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 7 月に 1 泊滞在

10/10 (非常に良い)

Ronnie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice freshly painted room
Room had been recently painted. Breakfast had biscuits and gravy. There were several flies in the room, but it is summer in Missouri.
2021 年 6 月に 1 泊滞在