Hello Jaime,Thank you so much for the kind review! Hope to see you again soon.Scott

Thank you for taking the time to provide us with feedback from your stay. I am very sorry to hear that you were unable to check in earlier. I can understand your frustrations and hope that you will give us another try in the future, as this is not a common occurrence. Please know that your feedback is important to our team's growth and we look forward to making sure this is an isolated situation.

Thank you for staying with us, we hope to welcome you back in the future!

Thank you for taking the time to provide us with feedback from your stay. I am very sorry to hear that you were not able to enjoy your stay as expected and that there were multiple issues that occurred. Please know that this is not typical of our service, and I apologize if you were offended by any of the staffs actions. I would like to discuss further the situation involving the noise complaint if you are available. Please reach out via email or phone and I would be happy to help out. As promised, your account has been granted additional Bonvoy points for the inconvenience. I do hope that you will give us another try in the future. Thank you!

Thank you for staying with us, we hope to welcome you back shortly!

Thank you for staying with us, we hope to welcome you back in the future!

Hello Jessica,Thank you for the review! We hope to see you again next time your travels bring you this way!Scott

Thank you for the review! Hope to see you again soon!

Thank you for taking time to provide us with feedback from your stay. I am happy you enjoyed your stay! We hope to welcome you back in the future!

Thank you for taking the time provide us with information about your stay. We appreciate your business and thank you for letting us know about the elevator. We have had it looked at, as our guest's safety is top priority. We hope you enjoyed the tournament and hope to welcome you back soon!

Dear Angela,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. I'm glad you enjoyed our hotel!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,SCOTT ENGLEHARDTFront Office ManagerCourtyard Marriottscott.englehardt@marriott.com408-782-6034

We are so happy you enjoyed your stay with us and hope to see you again soon!

Thank you for staying with us. I am very sorry to hear about your experience with us and we are working hard on finding this other charge for you as communicated. This is not typical of our service and hope that you will accept our sincerest of apologies as a team as we try to eliminate this issue. Once again, thank you for staying and we do hope that you will give us another chance in the future.

Thank you for staying with us, we hope to welcome you back soon!

Thank you for staying with us, we hope to welcome you back soon!

Thank you for staying with us, we hope to welcome you back shortly.

Thank you for staying with us, we hope to welcome you back shortly.

Thank you for taking the time to provide us with feedback from your stay. We are happy to hear that you enjoyed your time in Morgan Hill and hope that you will consider staying with us again in your future!

Thank you so much for the review! We are glad you had a great stay and hope to see you again soon!

Thank you for sharing your feedback with us, we are excited to hear that your stay was great. Thank you for staying with us and we hope to welcome you back shortly.

Dear Amber,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. I'm glad you enjoyed our hotel, bar and restaurant!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,SCOTT ENGLEHARDTFront Office ManagerCourtyard Marriottscott.englehardt@marriott.com408-782-6034

Thank you for staying with us. If you have any specific feedback that you would like to share with the staff we would love to hear how your stay was. Thank you again for staying and we hope to welcome you back soon!

Thank you for the review. Sorry the bed is a bit soft for you. We hope to see you again soon!Thank you,Scott

Thank you for taking the time to provide us with feedback from your stay. I am sorry to hear about the experience you had with our housekeeping team during your stay. Please know that this is not typical of our service. We hope that you will give us another chance in the future.

We would appreciate any feedback to better understand what areas we may have fallen short in. Thank you for staying with us and we hope to welcome you back in the future.

Thank you for staying with us, we hope to welcome you back in the future.

Thank you for staying with us, we hope to welcome you back soon!

Thank you for reaching out Mr. Kurung. We will get this corrected with the applicable credits and send you over a new receipt with the changes. In the future, please feel free to let us know when you are on property so we are able to correct this issue as fast as possible. Thank you for staying with us and we hope to welcome you back soon.

Thank you for staying with us, we hope to welcome you back soon!

Thank you for staying with us, we hope to welcome you back soon!

Thank you for staying with us, we hope to welcome you back shortly.

Thank you for staying with us. We hope to welcome you back shortly.

Thank you for staying with us. It seems we may have failed in some areas. Please feel free to contact us with any feedback to make your stay more enjoyable. We hope to welcome you back soon!

Thank you for staying with us, we hope to welcome you back soon.

Thank you for staying with us, we hope to see you again soon!

Thank you for staying with us, we hope to welcome you back soon!

Thank you for taking the time to leave us a review with crucial information for our team. I am incredibly sorry this has happened to you and assure you this is not a standard practice for us. I would also like to apologize that the sofa bed linens were not explained to you as they are in the closet. Please know that you can reach out to the front desk at any property 24 hours so we are able to assist while you are here on property. I hope that you will give us another chance in the future. If so, please reach out to myself prior to arrival so I can set you up with some free breakfast. Thank you for staying with us and taking the time to provide us with this feedback. Happy holidays!

We are so sorry to hear your experience with us. I assure you this was not never our intention. The breakfast is a choice of 1 hot entree or 2 continental entrees along with your choice of beverage. I have shared your review with the team members to ensure this was an isolated situation that is corrected. Thank you for letting me know how your experience was at our hotel. I appreciate the opportunity to correct this issue.

Thank you for staying with us, we hope to welcome you back soon.

Thank you for staying with us. Please let us know if there is anything we could have done to get a better rating from you.

Thank you for staying with us. We hope to welcome you back shortly.

Thank you for staying with us, we hope to welcome you back soon.

Thank you for staying with us, we hope to welcome you back soon!

Thank you for staying with us, we hope to welcome you back soon.

Thank you for sharing your stay with us. We hope your wife is feeling better and so happy to be able to make her comfortable during your stay. We have posted this on our board to share with our team. We look forward to seeing you again soon!

Thank you for sharing your visit this us. We appreciate your business and look forward to seeing you again soon!

Thank you for staying with us, we hope to welcome you back soon.

Thank you for staying with us! If you have any feedback for our team about your stay that could have gone better please do let us know.

Thank you for sharing your response with us. We appreciate your business and look forward to seeing you again soon!

Thank you for staying with us, we hope to welcome you back soon.