This house should have a 5 star rating. The reason it got rated lower was because of the last 3 hours of our stay. The house is beautiful! The location is awesome, the lake is beautiful! On our last day at the house, my kids were having one more swim in the lake and we were running out of time quickly. I talked to the owner and she told us not to worry, and to stay out of the house keepers way. As we were leaving, the housekeeper was already there, she was extremely rude to us, questioning why we were there and telling us she will call and tell on us. I informed her I had already talked to the owner. My husband took our last luggage out of the house & she slammed the door in his face and locked it. We were a bit frazzled by how we were being treated. We drove down the road a few miles and checked our luggage at Castle Rock only to discover we had left my $2,500 camera, case, memory card and all equipment sitting in the yard. We immediately went back to find the front door was wide open, the TV was on, the broom was discarded on the floor next to a half swept pile of leaves. There were skid marks in the yard where someone had left at a high rate of speed. And my camera case was gone. I called the owner to inform her of what was happening she told me that the housekeeper was probably there somewhere because her husband dropped her off and leaves. She said that we could look in the house. I went inside and looked and there was nobody there and my camera case was definitely gone. There were several back-and-forth text messages and calls between me and the owner because the housekeeper was saying that she did not see a camera anywhere. I told the owner that her house was wide open and about the skid marks and that I was going to wait outside off the property and call the police to file a report. About 15 minutes later, the owner texted me to tell me that the housekeeper had admitted to taking my camera and was willing to meet us at a local hospital to give it back. We thankfully got the camera (and most important the memory card) back. The next day I was notified by vrbo that extra charges were added to my bill. I investigated, one reason they stated was because the housekeeper had to leave and come back. I filed fraudulent charges with my cardholder and waited. The charges were determined to be fraudulent and removed. If you rent this house, make sure you get all your stuff!