Moose Lake

This is a beautiful historic hotel and will always be a jewel in Milwaukee. The rooms were well appointed common areas were beautiful. I especially liked the café in the hotel. The food is excellent and the staff could not be more gracious. I do not believe the people working at the reception area are customer service oriented enough for this beautiful and historic hotel.

Ask for code to access unit one day prior. Very inconvenient. They are supposed to email code and don’t. Two families traveling together experienced no code prior to arrival. Unit was wonderful Except for the AC not working during the night in TWO units, temperature reaching 81-degrees in the middle of the night. There is sooo much potential here, but as for now it’s a crap shoot.