Relativamnetr bem, no inicio nao gostei o atendimente mas depois ouve troca de funcionario y melhorou 100℅
Marcia
2020 年 8 月に 2 泊滞在
2/10 (非常に不満)
Beatriz、Fort Lauderdale FL
出張
2020 年 7 月 26 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I worst experience ever. I was there mid march 2020, while I was in Uruguay, I find out that within 24 hrs USA was closing the boarders and all flights were cancel due to COVID 19. I was very lucky that America Airlines refunded my ticket and I was able to come back to USA in 24 hrs using COPA Air last flight. The hotel refused to refund 6 night that I didn't use, contacting a mger to explain the situation was impossible, also Expedia contacted them numerous times about the refund with no reply. This was an involuntary situation, that they didn't care to help !