2/10 (非常に不満)
Daniel W.
2024 年 8 月 19 日
気になった点 : 清潔度
Romantic hotel, but...
We had booked an apartment (no. 4) in Montegufoni for 2 weeks from the end of July to the beginning of August 2024. The location of the castle is very beautiful and quiet. The charm of the old castle is really charming. The staff were all very friendly.
Our apartment was located outside the castle. It was 50 to 100 meters to the castle on foot. Unfortunately, the pictures in the advertisement did not show the poor condition of the apartment.
It had not been renovated over the years. The sanitary facilities in particular, but also the rest of the apartment, bear witness to this.
To name just a few minor examples: Missing cover of a light switch, calcified and leaking water taps, completely dirty fans in the bathroom, broken tiles etc. The seating in the outdoor area was also anything but inviting. You didn't really want to sit there. Unfortunately, the overall condition of our apartment had to be described as worn and shabby.
Directly below our bedroom - the apartment is on the raised first floor - there was also a metal roller garage door, which was opened loudly every morning between 7 and 8 o'clock, so that a peaceful night's sleep was out of the question from this point onwards.
The shared facilities in the hotel also left a rather mixed impression: although the pool was very nice and was cleaned regularly, it was clearly too small when the hotel was fully occupied. Or the table tennis table: yes, there was a table, but why doesn't the hotel owner change the net if it's
Daniel W.
2024 年 7 月に 14 泊滞在