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クオリティ イン & スイーツ アット エアポート ブールバード I-65の口コミ

2.5 out of 5
クオリティ イン & スイーツ アット エアポート ブールバード I-65
150 W I-65 Service Road, Mobile, AL

口コミ

4.8
評価 10 - 1000 件の口コミ中 115 件が非常に良い" "
評価 8 - 1000 件の口コミ中 125 件が良い" "
評価 6 - 1000 件の口コミ中 128 件が普通" "
評価 4 - 1000 件の口コミ中 219 件が不満" "
評価 2 - 1000 件の口コミ中 413 件が非常に不満" "

4.8/10

清潔度

6.0/10

スタッフとサービス

4.2/10

設備とサービス

4.4/10

施設のコンディションと設備

3.8/10

環境への配慮

口コミ

2/10 (非常に不満)

Jessica

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
BEWARE, HORRIBLE PROPERTY
2024 年 1 月に 1 泊滞在
Hiral patelからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Chris, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites at Airport Blvd I-65. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. Your satisfaction is important to us as a valued Choice member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Hiral PatelManagerQuality Inn & Suites at Airport Blvd I-65251-343-4949

10/10 (非常に良い)

Bettie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good doable
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
AVOID AVOID AVOID
This hotel has been beyond terrible. I have never had such a bad experience. I paid for 5 guests in a room, but the hotel did not provide what was promised. They removed the sofa bed before we arrived, and even after complaining they said they were not going to do anything. One person had to sleep on the floor! Hotel would let me cancel without losing 100% of the booking cost. This hotel also failed in so many other ways. They were renovating the hotel and therefore many areas were extremely dirty due to construction work. They have no excuse not to clean the areas that remained open, however those areas (corridors, etc.) were filthy, the smell inside the room was unbearable. Then the breakfast... awful and they did not even provide enough food, they ran out of fruits and other things. Seriously, do not stay here!
2023 年 12 月に 1 泊滞在
Hiral Patelからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites at Airport Blvd I-65. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Hiral PatelManagerQuality Inn & Suites at Airport Blvd I-65251-343-4949

2/10 (非常に不満)

Sheila

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property is in horrific condition due to extensive construction and should NOT have been open and renting rooms during the Holidays. It was frightening and unsafe. The fact that Expedia pushed even a rate of $70 is unthinkable. I have photos and video footage that show a good portion of the property to be slum-like due to the rubble and trash and inaccessible spaces. I request a refund from Expedia!
2023 年 12 月に 3 泊滞在
Hiral patelからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Sheila Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites at Airport Blvd I-65. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Hiral PatelManagerQuality Inn & Suites at Airport Blvd I-65251-343-4949

6/10 (普通)

Cheryl

家族旅行
気になった点 : 施設のコンディションと設備
2023 年 12 月に 4 泊滞在
Hiral patelからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Cheryl, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites at Airport Blvd I-65. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Hiral PatelManagerQuality Inn & Suites at Airport Blvd I-65251-343-4949

6/10 (普通)

Ing

家族旅行
気になった点 : 設備とサービス
Bare minimum of amenities in the room and breakfast.
2023 年 12 月に 1 泊滞在
PPからの返信 (投稿日 : 2024 年 1 月 14 日)
Thank you for bringing this to our attention. We’re sorry you had a distastefulexperience. We will strive to do better.

2/10 (非常に不満)

Rustin

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A straight dump. Very dirty. I had to use the comforter to block dust from coming in my room from under the door. They had bugs in my room. Also very loud because they are working on the hotel. Including the room next to me. Last time I pick the cheapest priced room. Lol you get what you pay for.
2023 年 11 月に 1 泊滞在
PPからの返信 (投稿日 : 2024 年 1 月 14 日)
We apologize that our service did not satisfy your expectations.

2/10 (非常に不満)

Jennifer

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The entire property is under renovation, caution tape is everywhere, trash is everywhere, outside and inside the hotel. It smells, scary part of town, terrible all around. Not happy at all and there should have been some sort of warning of renovations taking place.
2023 年 11 月に 1 泊滞在
PPからの返信 (投稿日 : 2024 年 1 月 14 日)
Thank you for bringing this to our attention. We’re sorry you had a distastefulexperience. We will strive to do better.

2/10 (非常に不満)

russell

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Horrible with poor conditions. Needs to be reported to the health department. I had to walk out. I could not stay the night.
2023 年 11 月に 1 泊滞在
PPからの返信 (投稿日 : 2024 年 1 月 14 日)
We apologize that our service did not satisfy your expectations.

6/10 (普通)

Patrick

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
The hotel was under construction so it looked bad. The pull out sofa had feces on it. They changed out the mattress but still. Its outdated for sure.
2023 年 11 月に 1 泊滞在
Hiral Patelからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Patrick,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites at Airport Blvd I-65. As you rightly said, we are working hard towards making this place better and i can assure you that there will be huge improvement you will see in coming days once property is fully renovated. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Hiral PatelManagerQuality Inn & Suites at Airport Blvd I-65251-343-4949

2/10 (非常に不満)

Patricia、Bessemer

気になった点 : 設備とサービス
Not pleased with property
2023 年 11 月に 2 泊滞在
Hiral Patelからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Patricia, We are working hard towards bringing property upto standard and as you might have already noticed, renovation is already in progress. We are extremely sorry that we were not able to live up to your expectation for your recent stay.

2/10 (非常に不満)

Pejman

出張
awefull place with rude and unprofessional staffs. Don’t ruin your vacation and wast your time and money to go there.
2023 年 10 月に 2 泊滞在

2/10 (非常に不満)

Eva、Baytown

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Too expensive for a dirty room. Not what I expected for the price. Never again staying here
PPからの返信 (投稿日 : 2023 年 10 月 15 日)
Thank you for posting a review and we’re sorry to hear that your experience was notup to standards. We would like the opportunity to talk and investigate yourfeedback further

10/10 (非常に良い)

Reco

2023 年 9 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 10 月 15 日)
Thank you so much for taking the time to leave us this amazing review!

6/10 (普通)

Deon

2023 年 9 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 10 月 15 日)
We appreciate your wonderful review and look forward to sharing it with our team!

10/10 (非常に良い)

Chantivius

2023 年 8 月に 2 泊滞在
PPからの返信 (投稿日 : 2023 年 9 月 5 日)
Thank you so much for taking the time to leave us this amazing review

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Do not recommend
Pool was closed which is the main reason we stayed due to the indoor pool. Breakfast options were waffles and toast, juice and cereal with no milk. Room was very dirty. Bathroom needed to be cleaned. Toilet was clean but bath tub had mold and dirt in it. Microwave had dried food inside. Some plugs in the room didn’t work. Hotel smelt like moth balls. Staff was friendly.
2023 年 8 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 9 月 5 日)
Dear guest, thanks for sharing your feedback. We’re sorry yourexperience didn’t match your expectations. It was an uncommon instance and we’lldo better in the future.Please feel free to reach out to us with any further comments, concerns, orsuggestions you wish

8/10 (良い)

Anthony

良かった点 : 清潔度、客室の快適度
Just needs a little love
My stay there was mostly positive; there were small physical issues but as the ownership had recently changed hands and they are starting a re-model, it was forgiveable and the staff was very accomodating
2023 年 7 月に 3 泊滞在
PPからの返信 (投稿日 : 2023 年 9 月 5 日)
Thank you for sharing your experience with our hotel, and we are happy to knowthat you enjoyed your stay.

4/10 (不満)

Brandon

2023 年 7 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 9 月 5 日)
We’re so sorry. We’re normally known for our exceptional attention to detail, and weregret that we missed the mark during your stay.

4/10 (不満)

Melissa

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
There for one night and a nice rest after a long drive was what we wanted. What we got: beds were very uncomfortable, sofa bed was dirty and unusable, toilet hadn’t flushed well and we found a surprise, noises throughout the night from other guests, and by 3 am, seeing the police outside our window arresting someone did not make it any better. We were looking forward to the breakfast included only to get a broken waffle iron, cheapest cereals, and coffee that was extremely bitter. Never again!
2023 年 7 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 9 月 5 日)
We apologize for your frustrating experience with our hotel.

2/10 (非常に不満)

Aubrey

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Be aware!!
The pictures posted on the listing do not compare with the actual property. It was dirty dirty dirty! Falling apart. My kids were terrified to stay here. We didn’t feel safe! We were only stopping for the night on our way to Floridian. We were so tired from driving 10 hours we just stayed here. There was no trash can in our room. The cabinets were missing doors. The bathroom was dirty. I wore sandals to shower. There was a broken window.
2023 年 7 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 9 月 5 日)
Thank you for bringing this to our attention. We’re sorry you had a distastefulexperience. We will strive to do better.

10/10 (非常に良い)

Melody

2023 年 7 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 9 月 5 日)
Thank you for sharing your experience with our hotel, and we are happy to knowthat you enjoyed your stay.

2/10 (非常に不満)

Cynthia

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don’t go to this hotel
It was not clean bathroom smelled like pee and there was bed bugs I left as soon as I seen this
Bed bugs
2023 年 7 月に 3 泊滞在
PPからの返信 (投稿日 : 2023 年 9 月 5 日)
We apologize that our service did not satisfy your expectations.

8/10 (良い)

Carlos Jose

2023 年 7 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 9 月 5 日)
We apologize that our service did not satisfy your expectations.

8/10 (良い)

Wayne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good experience…
2023 年 7 月に 2 泊滞在
Hiral Patelからの返信 (投稿日 : 2023 年 7 月 10 日)
Thank you Wayne for your review. It really motivates us to do better in terms of service. We hope for an opportunity to properly host you in the future.

2/10 (非常に不満)

Erline、Tampa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Given key to a room that was already occupied… shaking my darn head… could’ve been accidentally killed or arrested by this horrific mistake.
2023 年 6 月に 1 泊滞在
Hiral Patelからの返信 (投稿日 : 2023 年 7 月 5 日)
Dear Erline,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites at Airport Blvd I-65.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. Your satisfaction is important to us as a valued Customer.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Hiral PatelManagerQuality Inn & Suites at Airport Blvd I-65251-343-4949

4/10 (不満)

Raising

Did not receive my deposit back and it say no smoking property but clearly they smoke in the rooms tubs was dirty water drained very slow in the tub had to switch rooms more than 4 times Ik
2023 年 6 月に 7 泊滞在

2/10 (非常に不満)

Julio

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
A Nightmare
I don’t know why Quality Inn Corp stop caring for the hotels and administrations. One inspection and they close this place even the government. I will never consider this chain of hotels anymore. Everything was bad!! Avoid at all cost.
Bath. Broken, dirty and ugly.
Broken simple stuff that should be fixed. Big hazard for the kids
Holes on the wall
Dirty all over the place
2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

KenDarius

出張, カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
There was mildew in the shower area. The tv had lines going across it. The vent in the bathroom made a loud noise. The ice maker on the 3rd floor didn’t work. And there were ants in my drink the next morning on the nightstand. I will never stay at this location again.
2023 年 6 月に 4 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Remonttikuntoinen hotelli
Miten tämä hotelli voi olla ylipäänsä asiakaskäytössä? Olisi korrektia, jos yöpymisestä hyvitettäisi ylimääräinen yöpyminen/leima. Hotelli oli remontissa, tai niin ainakin kerrottiin. Kuvat Hotels.comissa eivät MISSÄÄN määrin vastanneet todellisuutta. Uima-allas oli resuisen näköinen, samoin kuin koko hotelli. Lattiat oli paikoin rikkinäiset sisätiloissa, huoneen lukot kuin koristeena. Ensimmäinen huone, joka perheellemme osoitettiin, oli rempallaan pahan kerran: ilmastointilaite vuosi, mikrouuni oli likainen, kaapit ja huonekalut erittäin huonossa kunnossa ja huone haisi vanhalle tupakalle. Yleisilme oli kuin 1980- luvulta. Ystävällinen hotellivastaanottaja ymmärsi reklamaation ja osoitti toisen huoneen. Tämä huone oli hieman parempi, kaapit oli vuosikymmenen uudemmat ja mikroaaltouuni suht käyttökelpoinen. Aamupala oli mitätön. Harmi, ystävällinen henkilökunta ei pelasta tällaista kokemusta. En suosittele yöpymistä niin kauan kuin hotelli on näin keskeneräinen.
2023 年 6 月に 1 泊滞在
Hiral Patelからの返信 (投稿日 : 2023 年 6 月 13 日)
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

4/10 (不満)

Dario

気になった点 : 清潔度、施設のコンディションと設備
no recomendada está mejor un motel tal ves sorry pero es la verdad.
2023 年 6 月に 1 泊滞在
Hiral Patelからの返信 (投稿日 : 2023 年 6 月 12 日)
Dear Dario, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

8/10 (良い)

Daniel

2023 年 5 月に 1 泊滞在
Hiralからの返信 (投稿日 : 2023 年 5 月 29 日)
Thank you for sharing your experience with our hotel, and we are happy to knowthat you enjoyed your stay.

2/10 (非常に不満)

Terri

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This was the worst hotel. The room was not clean. There were stains on the bed, walls and floor. The hotel was dark, gloomy and humid. I asked for a new room but was told no so I got my $100 deposit back and went to the Holiday Inn next door. Do not stay here!
2023 年 5 月に 1 泊滞在
Hiralからの返信 (投稿日 : 2023 年 5 月 29 日)
Dear Terri, Thanks for sharing your feedback. We’re sorry yourexperience didn’t match your expectations. It was an uncommon instance and we’lldo better in the future.Please feel free to reach out to us with any further comments, concerns, orsuggestions you wish to share. We would love to make things right if you give usanother chance.

2/10 (非常に不満)

Karen

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This hotel was horrible. The window in the room was broken, they didn't have any extra blankets and the desk clerks were rude.
2023 年 5 月に 3 泊滞在
PPからの返信 (投稿日 : 2023 年 5 月 11 日)
We’re so sorry that your experience did not match your expectations. This is on us,and we will regroup with our teams to make further corrections.

4/10 (不満)

David

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
‘Quality Inn’? Corporate needs to pay a visit
This is a dilapidated, run down property. The staff is nice and friendly, it was a quiet place to spend the night. Fairly clean where it mattered. That’s about all I can say positively. Room was run down and lots of wear and tear on the furniture and fixtures. The bed was basic. The breakfast was some cereals, juice, waffle maker, and a few bread options, Nothing hot other than the waffles and coffee. For a ‘Quality’ inn that cost me $130 on hotels.com, I expected a lot more. This property should be de-listed as a Quality Inn, it certainly isn’t matching the idea of the brand at that price.
2023 年 5 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 5 月 11 日)
Thank you for your review. We’re sorry to hear you had such a frustrating experience,but we really appreciate you bringing this issue to our attention.

2/10 (非常に不満)

Rocisa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dont stay here!!
Waiting to check in was ridiculous. Room was nasty when checked in. Smelled terrible shower mold and mildew everywhere. No clean towel or wash cloth in room. Overall wirst experience at a hotel
2023 年 5 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 5 月 11 日)
We’re so sorry that your experience did not match your expectations. This is on us,and we will regroup with our teams to make further corrections.

4/10 (不満)

Gabriel D

出張
気になった点 : 施設のコンディションと設備
The plug in the lamp didn’t work and I have to use a Cpap machine to sleep
2023 年 5 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 5 月 11 日)
Thank you for letting us know about this. Your feedback helps us get better. We arelooking into this issue and hope to resolve it promptly and accurately.

10/10 (非常に良い)

Starwanthia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
NICE!!!
2023 年 4 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 5 月 11 日)
We appreciate you for taking time to leave us a great rating. We enjoyed having youwith us!

4/10 (不満)

donald、Elgin

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Drive up very nice, lobby nice, checkin employee great. Getting into room tv did not work. After 45 minutes tv fixed by the check in guy who was very nice. I asked where tin tub was and was told it is not available any more! Disappointment!!! Got ready for bed and the bed was the wore one I ever tried to sleep in. I could feel the coils!! Horrible sleeping experience. Glad I was here for only 1 night! Bad experience. Will never return here.
2023 年 4 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 5 月 11 日)
Thank you for letting us know about this. Your feedback helps us get better. We arelooking into this issue and hope to resolve it promptly and accurately.

10/10 (非常に良い)

Jamie

2023 年 4 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 5 月 11 日)
Thank you so much for leaving us a great rating! We look forward to seeing you nexttime!

4/10 (不満)

Eric

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Needs lots of repairs. Hallway smelled bad. Front desk looked nice. Capet ripping in Hallways
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Karen

2023 年 3 月に 1 泊滞在
Hiralからの返信 (投稿日 : 2023 年 4 月 12 日)
Dear karen, thank you so much for leaving us such a wonderfulreview! We are thrilled that you loved your experience; our staff will definitely behappy to read what you wrote. We put customer experience and satisfaction as ourpriority, and your review reaffirms the hard work we put in every day. So thank youfor your kind words and we look forward to seeing you again!

4/10 (不満)

Raj

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The place needs fixing up. The tub, toilet, and air conditioning all leaked (need valves). Cracked tiles. They say they'll improve it. Breakfast has no eggs. Only hot thing is waffles, unless you count instant oats.
2023 年 3 月に 3 泊滞在
Hiralからの返信 (投稿日 : 2023 年 4 月 12 日)
Dear Raj, thanks for sharing your feedback. We’re sorry yourexperience didn’t match your expectations. It was an uncommon instance and we’lldo better in the future. We will be going to thru fully renovation.Please feel free to reach out to us with any further comments, concerns, orsuggestions you wish to share. We would love to make things right if you give usanother chance.

10/10 (非常に良い)

Antoine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quick check in! Very nice and professional staff
2023 年 3 月に 1 泊滞在
Hiral Patelからの返信 (投稿日 : 2023 年 3 月 20 日)
Dear Antoine, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites at Airport Blvd I-65. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Hiral PatelManagerQuality Inn & Suites251-343-4949

6/10 (普通)

Jessica

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Hollow hole in peek hole. Anyone could look in at anytime from the hallway.
Hiral Patelからの返信 (投稿日 : 2023 年 3 月 15 日)
Dear Jessica,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites at Airport Blvd I-65.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. Your satisfaction is important to us as a valued customer.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. I can assure you that whatever has been brought to our attention, will be fixed today. We hope for an opportunity to properly host you in the future.Sincerely,Hiral PatelManagerQuality Inn & Suites251-343-4949

2/10 (非常に不満)

Yvette

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
By far the worst quality inn I've stayed in, this will be the last time I stay in a quality inn. Super dirty, going inside, the floors were horrible, the walls were horrible. The whole hotel smelled like mold. The hotel customer service at night was just as bad as the hotel.
2023 年 3 月に 1 泊滞在
hiralからの返信 (投稿日 : 2023 年 4 月 12 日)
Thank you for letting us know about this. Your feedback helps us get better. We arelooking into this issue and hope to resolve it promptly and accurately.

6/10 (普通)

Amber

2023 年 3 月に 1 泊滞在
PPからの返信 (投稿日 : 2023 年 4 月 23 日)
•“Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention

8/10 (良い)

joseph

2023 年 3 月に 1 泊滞在
Hiralからの返信 (投稿日 : 2023 年 4 月 12 日)
Dear Joseph,We are so grateful for your kind words! Thanks for sharing your review with us andthe community.

6/10 (普通)

Marquetta

良かった点 : スタッフとサービス
Microwave didnt work, shower was rusty and dated
2023 年 2 月に 4 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 2 月 27 日)
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 (非常に不満)

Stephen

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property was very unsatisfying in many ways, because of the atmosphere in which it of holes. We were told there was no smoking on the property and the property reeked of marijuana that was noisy neighbors in the adjacent room. The amenities and pictures that we saw online or outdated, and do not paint a clear picture of what there is to come once you check into the hotel.
2023 年 2 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 2 月 27 日)
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.