4/10 (不満)
Zach
グループ旅行
2026 年 2 月 15 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room had a number of issues. Bathroom doorknob was hanging off the door, not able to lock it and created difficulties opening and closing it.
No batteries were in the TV remote. This problem was addressed and staff were able to find batteries to place in the remote.
The room had a smoke detector with the battery not pushed in as it would start beeping when it was pushed in.
The oven within the suite which we were hoping to use to hear our breakfast casserole must have had something dirty inside or just didn't work well as after it was preheated and door opened it just smoked the room out causing the other smoke alarm that we though didn't work because it had no cover to go off.
The other thing that happened seemed to be a sewer backup or something to that effect as when we returned from our outing the bathtub had a bunch of dark grime/gunk in it.
Room itself was mostly what you'd expect for a motel. Given we chose a room that was advertised as Family Triple Room which I interpreted to have three rooms. They did have a suite last time I was in town which we stayed at which was just that and what I was hoping for this time given that description. Our room however was a single room with kitchenette, two beds, couch and bunk beds. It provided us the sleeping space needed but I would not say it was as advertised here.
Given the place was booked there weren't other options to try. Could advertise rooms better. Don't feel price was worth what we got.
Zach
2026 年 2 月に 2 泊滞在
