Thank you for taking the time to leave a review and for awarding us 4 out of 5 stars! We're delighted to hear that you had a positive experience at our hotel.Your feedback is invaluable to us, and we appreciate your kind words about [mention specific positive aspects they highlighted, such as the room, service, amenities, etc.]. We are always striving to improve, and your comments help us identify areas where we can enhance our guests' experiences.If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We look forward to welcoming you back in the future and hope to provide an even better stay next time.
8/10 (良い)
Kevin
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kevin
2024 年 5 月に 6 泊滞在
10/10 (非常に良い)
Jada
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Water was off for my first stay and I wasn’t informed.
Jada
2024 年 5 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 5 月 24 日)
Hi Jada,Thank you for choosing The Lofton and for taking the time to fill out the nice survey. Your feedback is important. I apologize the water was turned off without notice due to a pipe leak that required an emergency repair.I hope travel brings you back the Minneapolis and The Lofton. BestJim Waldvogel
10/10 (非常に良い)
amado
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
amado
2024 年 5 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you so much for your wonderful review and for awarding us a perfect 5 out of 5! We are thrilled to hear that you had such a positive experience during your stay with us.Our team works diligently to ensure every guest enjoys a memorable and comfortable stay, and your kind words are a testament to their hard work and dedication. It is always rewarding to hear that our efforts have made a difference.We look forward to welcoming you back in the future. Should you need any assistance or have any special requests for your next visit, please do not hesitate to reach out to us.
10/10 (非常に良い)
William
2024 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
William
2024 年 5 月に 4 泊滞在
Jimからの返信 (投稿日 : 2024 年 5 月 20 日)
William,Thank you for choosing to stay at The Lofton and for taking the time to provide feedback on your stay. I am delighted you enjoyed your stay with us. We hope travel brings you back to downtown Minneapolis and The Lofton Hotel. Sincerely,Jim WaldvogelGeneral Manager
10/10 (非常に良い)
Deborah
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Front desk staff especially Mason were very friendly and helpful. Hotel is a 2 minute walk from Target Field and next door to Target Center. The light rail is a block away and runs to the airport, Vikings Stadium and Mall of America for a nominal fee.
Restaurants/bars are very convenient. Excellent choice for convenience.
Deborah
2024 年 5 月に 2 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Mason and the entire front desk team strive to provide exceptional service, and your kind words are greatly appreciated.Our prime location near Target Field, Target Center, and the light rail truly makes us a convenient choice for guests, and we're glad you found it so. It's great to know you enjoyed the nearby restaurants and bars as well.We hope to welcome you back soon for another wonderful stay!
4/10 (不満)
Krzysztof、Philadelphia
2024 年 5 月 14 日
Poor value for money. The staff was not attentive. The view was nothing special. A bathtub with a jet is overrated and not worthy of the money. Bar is ok. Valet is grossly overpriced.
Krzysztof
2024 年 5 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for choosing The Lofton for your recent stay. I apologize you did not see value during your stay and we fell short on your expectations.. We certainly recognize the importance of providing value and know we are always working on providing exceptional customer service and value to our guests. We hope you will give us another try on a future visit to Minneapolis. Best Regards,Jim
10/10 (非常に良い)
Elaine
2024 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
Elaine
2024 年 5 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 5 月 13 日)
Hi Elaine,Thank you for choosing The Lofton Hotel and for providing the positive feedback. We look forward to your next stay with us.Jim WaldvogelGeneral Manager
6/10 (普通)
Justina
2024 年 4 月 28 日
Justina
2024 年 4 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to rate your recent stay at The Lofton Hotel Minneapolis. We appreciate your feedback, even without additional comments.We strive to provide an exceptional experience for all our guests, and it seems we fell short during your visit. Your rating suggests there may be areas where we can improve, and we would love to learn more about your experience to help us understand how we can serve you better in the future.If you have any specific concerns or suggestions, please do not hesitate to reach out to us directly. Your insights are invaluable as we continually work towards enhancing our services and facilities.We hope to have the opportunity to welcome you back and provide you with a stay that exceeds your expectations.Thank you once again for your feedback.
6/10 (普通)
Steven
2024 年 4 月 27 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Our room number was shared with other guests without our consent. I would consider this hotel to be average, nothing special.
Steven
2024 年 4 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for taking the time to provide your feedback. I sincerely apologize for the issue regarding your room number being shared with other guests. This is not in line with our privacy policies, and we are taking steps to ensure such incidents do not happen in the future.We strive to provide exceptional service and a comfortable stay for all our guests, and it is clear we fell short during your visit. Your feedback is valuable to us, and we will use it to improve our services.We hope you will consider staying with us again, so we can provide you with the outstanding experience you deserve.
10/10 (非常に良い)
amado
カップルで旅行
2024 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bar attendant cool use a better attitude
amado
2024 年 4 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed your stay with us.However, I apologize for the experience you had with our bar attendant. While we're delighted that you found other aspects of your stay satisfying, it's important to us that every interaction is a positive one. We will be addressing this feedback with our team to ensure that all our guests receive the best service possible.We appreciate your feedback and hope to welcome you back soon for another great stay.
10/10 (非常に良い)
Jeff
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Jeff
2024 年 4 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 5 月 13 日)
Hi Jeff,Thank you for choosing The Lofton and for sharing your 5 Star review. I hope travel brings you back to the Twin Cities and our hotel.Best,Jim WaldvogelGeneral Manager
10/10 (非常に良い)
Nicole
カップルで旅行
2024 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very easy to get to restaurants and the Target stadiums. Staff were amazing as well.
Nicole
2024 年 4 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you found our location convenient for accessing restaurants and the Target stadiums. It’s also fantastic to know that our staff made a positive impression on your stay.We truly appreciate your kind words and hope to welcome you back soon for another great experience.
8/10 (良い)
richard
2024 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff and service. Breakfast was very good. Rooms are good size. Bathroom is nice with plenty of hot water. Since the Hotel was recently sold; I assume the rooms will be redecorated. Excellent location being close to the Target Center and Target Field. Area looks like its n transition.
richard
2024 年 4 月に 5 泊滞在
Jimからの返信 (投稿日 : 2024 年 4 月 17 日)
Hi Richard,Thank you for choosing The Lofton and for the great feedback. I am delighted you liked our staff, service location and bathroom. We are in transition and we have many improvements on the way.We hope you will continue to stay with us on future trips to downtown Minneapolis.Sincerely,Jim WaldvogelGeneral Manager
10/10 (非常に良い)
Kelly
カップルで旅行
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient for what we needed and excellent service
Kelly
2024 年 4 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 4 月 16 日)
Hi Kelly,Thank you for choosing The Lofton. I am delighted you enjoyed your stay and that we provided excellent service. We loved having you as our guest. We hope you will return.Jim WaldvogelGM
8/10 (良い)
Robert
グループ旅行
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel's location is very convenient, with plenty of walkable restaurants and shopping options nearby. Additionally, it is situated close to rail transportation and is a convenient choice for attending both baseball and basketball games.
Robert
2024 年 4 月に 3 泊滞在
Jimからの返信 (投稿日 : 2024 年 4 月 15 日)
Robert,Thank you for choosing the Lofton and providing valuable feedback. We hope to have you back on your next visit to downtown Minneapolis.Sincerely,Jim WaldvogelGM
8/10 (良い)
Bob
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bob
2024 年 4 月に 2 泊滞在
Jimからの返信 (投稿日 : 2024 年 4 月 16 日)
Hi Bob,Thank you for choosing The Lofton. We hope you will return.Best,Jim WaldvogelGM
10/10 (非常に良い)
Shannon
家族旅行
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the view from our corner room
Shannon
2024 年 4 月に 2 泊滞在
Jimからの返信 (投稿日 : 2024 年 4 月 15 日)
hank you for choosing the Lofton and providing valuable feedback. Glad you enjoyed the view from your corner room. We hope to have you back on your next visit to downtown Minneapolis.Sincerely,Jim WaldvogelGM
6/10 (普通)
Raquel
グループ旅行
2024 年 4 月 11 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Only option was to valet for $60 a night. Honestly, it’s almost rude to ask guests to do that. Like, where are we supposed to park?
Raquel
2024 年 4 月に 1 泊滞在
Romarからの返信 (投稿日 : 2024 年 4 月 11 日)
Hi Raquel,Connected to the hotel is the Mayo Clinic Square parking ramp. Their overnight parking charge is around 22, but on nights where there are events, they'll charge you for overnight parking plus the event parking charge which comes up to be the around the same amount or even more than what we charge here at the Lofton Hotel. Self-parking rates fluctuate depending on what's going on downtown. I hope you found this information helpful.
10/10 (非常に良い)
Lynette
2024 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was top quality.
Lynette
2024 年 4 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Lynette,Thank you for choosing the Lofton and providing valuable feedback. We hope to have you back on your next visit to downtown Minneapolis.Sincerely,Jim WaldvogelGM
10/10 (非常に良い)
Fletcher
家族旅行
2024 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful facility, staff was very friendly and welcoming
Fletcher
2024 年 4 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 4 月 15 日)
Hi Fletcher,Thank you for choosing the Lofton and providing valuable feedback. We hope to have you back on your next visit to downtown Minneapolis.Sincerely,Jim WaldvogelGM
4/10 (不満)
Harlie
カップルで旅行
2024 年 4 月 7 日
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
It was a really nice hotel, but our room was not ready for us at check-in. We waited three hours for a text telling us our room was ready. We never got a message and only found out our room was ready after going up to the front desk the third time.
Harlie
2024 年 4 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 4 月 15 日)
Hi Harlie,Thank you for choosing the Lofton and providing valuable feedback. I apologize you waited a long time to check in as you room was not ready. We certainly need to improve on this and then not to communicate was not acceptable. I am glad you enjoyed the hotel appreciate you letting me know your experience.We hope to have you back on your next visit to downtown Minneapolis for a future concert or event.Sincerely,Jim WaldvogelGM
10/10 (非常に良い)
Rochelle
カップルで旅行
2024 年 4 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super convenient location for target center events! Had a standard king corner view and loved it.
Rochelle
2024 年 4 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 4 月 15 日)
Hi Rochelle,Thank you for choosing the Lofton and providing valuable feedback. So pleased you loved our corner room with the view. We hope to have you back on your next visit to downtown Minneapolis.Sincerely,Jim WaldvogelGM
10/10 (非常に良い)
Eduie
2024 年 3 月 29 日
Eduie
2024 年 3 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a five-star experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Safe travels!
10/10 (非常に良い)
Karen B
家族旅行
2024 年 3 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What for a game at target center. And just love had to walk over to the game.
Karen B
2024 年 2 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 3 月 22 日)
Hi Karen.So pleased you enjoyed the hotel and Twolves game. Hope you can return to the hotel for a fun playoff run.Jim WaldvogelGM
10/10 (非常に良い)
BART
家族旅行
2024 年 3 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was great but Expedia did not submit our virtual credit card information so we were over charged. Not happy with Expedia.
BART
2024 年 3 月に 4 泊滞在
Jimからの返信 (投稿日 : 2024 年 3 月 19 日)
Hi Bart,Thank you for choosing to stay at The Lofton. So pleased you enjoyed our hotel. We look forward to your next stay.Best,Jim WaldvogelGM
10/10 (非常に良い)
Sarah
家族旅行
2024 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service!
Sarah
2024 年 3 月に 5 泊滞在
Jimからの返信 (投稿日 : 2024 年 3 月 19 日)
Hi Sarah,Thank you for staying with us and I am delighted you experienced Excellent Service. Hope to have you return to The Lofton soon.Sincerely,Jim WaldvogelGeneral Manager
10/10 (非常に良い)
Rachelle
家族旅行
2024 年 3 月 12 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We were here for Big 10 Tournament! It was amazing! Will be back next year too!
Rachelle
2024 年 3 月に 6 泊滞在
Jimからの返信 (投稿日 : 2024 年 3 月 12 日)
Rachelle What a fun weekend thank you for staying with us and for the nice feedback. Hope to see you again.Best,Jim Waldvogel GM
10/10 (非常に良い)
Jackie、Blaine
家族旅行
2024 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
With new ownership they are still working out a few kinks but we didn't have any issues and they were very attentive when we needed something. Also the ease of walking within the skyway system was amazing.
Jackie
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Ladanart
家族旅行
2024 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Like it well.
Ladanart
2024 年 2 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 3 月 8 日)
Hi Ladanart,Thank you for choosing to stay at the Lofton hotel and for the nice survey. We look forward to your return.Jim WaldvogelGM
10/10 (非常に良い)
Marlowe
家族旅行, 小さなお子様連れの家族旅行
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just plan on parking in the ramp around the corner. super easy but it is pricey. 68.00 for one night. was going to choose valet but it’s $125 for that.
Marlowe
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Rayleen
2024 年 2 月 26 日
Rayleen
2024 年 2 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a five-star experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Safe travels!
10/10 (非常に良い)
Rebekah
2024 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rebekah
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Malery
家族旅行
2024 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel
Great hotel! Connected to the Target Center via skyway. Great food and service. We were able to check in really early. Our room was very nice and our family had a penthouse suite that was awesome. We’ll be back!
Malery
2024 年 2 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 3 月 8 日)
Hi Malery,Thank you for choosing to stay at the Lofton hotel and for the nice survey. So glad you enjoyed our suite, location, service and great food. We look forward to your return.Jim WaldvogelGM
10/10 (非常に良い)
Adam
家族旅行, 小さなお子様連れの家族旅行
2024 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I just don’t like it’s no pool and the rooms are a bit small
Adam
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Younger
2024 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
love it
Younger
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Robert
家族旅行
2024 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Robert
2024 年 2 月に 1 泊滞在
Jimからの返信 (投稿日 : 2024 年 3 月 8 日)
Hi Robert,Thank you for choosing to stay at the Lofton hotel and for the nice survey. We look forward to your return.Jim WaldvogelGM
10/10 (非常に良い)
Zak
2024 年 2 月 10 日
Zak
2024 年 2 月に 2 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a five-star experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Safe travels!
10/10 (非常に良い)
Arthur
カップルで旅行
2024 年 2 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and Elegant hotel overall. No pool or hot tub.
Arthur
2024 年 2 月に 2 泊滞在
Antonio からの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 (非常に良い)
Daniela
2024 年 2 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cute modern hotel with pretty cool views of Minneapolis!
Daniela
2024 年 1 月に 1 泊滞在
Antonio Penaからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 (非常に良い)
Tracy
家族旅行
2024 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is our go-to hotel if we want to stay overnight after going to a show at First Avenue. It’s right across the street! And we love getting in-room breakfast. It’s delish!
Tracy
2024 年 1 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 (非常に良い)
Ryan
2024 年 1 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ryan
2023 年 12 月に 3 泊滞在
Antonioからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 (非常に良い)
Joe
2024 年 1 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very comfortable.
Joe
2023 年 12 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 (非常に良い)
Ross
カップルで旅行
2024 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel has a great location for downtown Minneapolis!!!
Ross
2024 年 1 月に 2 泊滞在
Antonioからの返信 (投稿日 : 2024 年 1 月 23 日)
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 (非常に良い)
Robert
2024 年 1 月 21 日
Robert
2024 年 1 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 1 月 23 日)
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 (非常に良い)
Vicki
家族旅行
2024 年 1 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not enough signs to show where sky walk or restaurant located.
In room dining ending at 10:00 is not convenient for those that went to game. Most hotels are 12:00
Vicki
2024 年 1 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 1 月 23 日)
-Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. I hope you will accept our sincerest apologies for failing to provide the high levels of service that we are known for during your recent stay. Your comments have been shared with the appropriate departments so that they may be addressed and we hope to have the opportunity to welcome you back again in the future.
10/10 (非常に良い)
宿泊されたお客様
2024 年 1 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2024 年 1 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 1 月 23 日)
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 (非常に良い)
Shawn
2024 年 1 月 20 日
Shawn
2024 年 1 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 1 月 23 日)
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 (非常に良い)
Heather
出張
2024 年 1 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Heather
2024 年 1 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 1 月 23 日)
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
2/10 (非常に不満)
Erin
2024 年 1 月 15 日
Erin
2024 年 1 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 1 月 17 日)
Hello Erin,Thank you for filling out a review. May I get some details on what happened during your stay?