外観

ハイアット プレイス ミネアポリス ダウンタウンの口コミ

3 out of 5

口コミ

8.4

とても良い

評価 10 - 1575 件の口コミ中 860 件が非常に良い" "
評価 8 - 1575 件の口コミ中 396 件が良い" "
評価 6 - 1575 件の口コミ中 153 件が普通" "
評価 4 - 1575 件の口コミ中 82 件が不満" "
評価 2 - 1575 件の口コミ中 84 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

NAOYA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
全然英語のわからない自分ですが、スタッフさんが親切で過ごしやすかったです!
2023 年 9 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 30 日)
ナオヤさん、ハイアット プレイス ミネアポリス / ダウンタウンのチームメンバーが温かく迎え入れてくれて親切だと感じていただけて、とてもうれしいです。すべてのお客様に可能な限り快適にご滞在いただけるよう努めております。肯定的なフィードバックをいただければ幸いです。またお会いできるのを楽しみにしています!

2/10 (非常に不満)

Kimberly Chanel

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was very disgusting, employees attitudes were even worst. Hotel room was dirty and filled with dust, trash bags were not inside of trash bags. We went out for hours and came back everything was still out of order and no new wash cloths or anything. Worst experience EVER!! We travel with Hyatt all the time, this will be our last. Do NOT!!!!! Recommend.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Marco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 23 日)
Marco, thank you for your feedback. The team at Hyatt Place Minneapolis/Downtown is delighted to know that you had a pleasant stay. We're looking forward to welcoming you back in the future!

10/10 (非常に良い)

Jarullah

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very quiet and clean place. The staff and management were great and helpful.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Jarullah, thank you for your wonderful feedback! The entire team at Hyatt Place Minneapolis/Downtown is delighted to hear that you enjoyed a peaceful and clean environment. It is especially rewarding to know our team members left a positive impression. We're looking forward to welcoming you back!

10/10 (非常に良い)

Janice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 18 日)
Janice, thank you for your feedback! We're delighted you had a wonderful experience at Hyatt Place Minneapolis/Downtown. Our team looks forward to welcoming you back soon.

8/10 (良い)

Heather

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a convenient location to stay with easy access to a variety of entertainment venues.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Heather, thank you for your positive feedback! We're pleased that you found the location of Hyatt Place Minneapolis/Downtown convenient and enjoyed the easy access to entertainment venues. We hope to welcome you back soon!

10/10 (非常に良い)

Melanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 18 日)
Melanie, thank you for your fantastic rating! The team at Hyatt Place Minneapolis/Downtown is thrilled that you had an excellent stay. We look forward to welcoming you back soon!

10/10 (非常に良い)

Dawn

Friendly staff. Great suite. Love the breakfast selection .
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Dawn, thank you for your wonderful feedback! The team members at Hyatt Place Minneapolis/Downtown are thrilled you enjoyed the suite and breakfast selection. We're looking forward to welcoming you back.

6/10 (普通)

Cassandra

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
We were not very happy that when we arrived the pool and hot tub were not in working order. I picked this hotel specifically because they had a pool and could have stayed at a cheaper hotel without a pool. I received an email from the hotel 1-2 days prior stating they were in working order and no further updates were given. The menu was limited as well for on site dining. Have stayed here before and had much better experiences previously.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Cassandra, thank you for taking the time to share your experience. It's disappointing to hear that the amenities did not meet your expectations this time, especially after positive stays in the past. Your feedback on both the pool and the onsite dining menu is very valuable and will be considered for future improvements. We hope to have the opportunity to provide you with a better experience during your next visit.

8/10 (良い)

kirk

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice walk to US BANK STADIUM!!!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Kirk,Thank you for sharing your experience! The team at Hyatt Place Minneapolis/Downtown is thrilled to hear you enjoyed the convenient walk to US Bank Stadium. We hope to welcome you back for another great stay soon!

10/10 (非常に良い)

Zaiden

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Thanks for the outstanding rating, Zaiden!We're delighted your time at Hyatt Place Minneapolis/Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 (非常に良い)

Kayla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I’ve stayed at this hotel multiple times. Love the spacious rooms and lobby area. Super clean. Also appreciate the noon check out.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Kayla, it's fantastic to hear that you've enjoyed your multiple stays at the Hyatt Place Minneapolis/Downtown. We're delighted that our ample rooms, welcoming lobby, immaculate cleanliness, and flexible check-out time meet your needs. We look forward to your continued visits to our hotel.

8/10 (良い)

Wendy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and big rooms, good breakfast and convenient parking lot
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Wendy, we're thrilled to know you found the spaciousness of our rooms and the convenience of our parking at Hyatt Place Minneapolis/Downtown quite satisfying. It's also great to hear you enjoyed the breakfast. We're eager to host you again and aim to earn that fifth star.

10/10 (非常に良い)

Ashley

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The parking situation is very confusing for this hotel. However, I appreciated them letting me check in early and check out late.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Ashley, thank you for sharing your feedback. We understand that our parking arrangement may be a bit different, and we appreciate your understanding. It's great to hear that you valued the flexibility of Hyatt Place Minneapolis/Downtown with your check-in and check-out times. Looking forward for your next visit, where we aim to make it even better.

10/10 (非常に良い)

sunwb

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good!
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Sunwb, thank you for taking a moment to recount your experience at Hyatt Place Minneapolis/Downtown. We're delighted to hear your stay was positive. We hope to welcome you back next time you're in Minneapolis.

10/10 (非常に良い)

Crystal

カップルで旅行
Very clean and friendly
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Crystal, thank you for taking the time to review your stay at Hyatt Place Minneapolis/Downtown. It's wonderful to hear that you found the premises to be immaculate and our team members welcoming. We eagerly look forward to your return visit.

10/10 (非常に良い)

Austin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I don’t get to travel often, but this was definitely the nicest hotel I’ve stayed in! Great place to be if you’re seeing a show or a game
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Austin, thank you for your high praise! We're thrilled to hear Hyatt Place Minneapolis/Downtown was the nicest place you've stayed in. It's our pleasure to be a preferred choice for those visiting for a show or game. We eagerly anticipate your next journey with us. Safe travels until then.

10/10 (非常に良い)

Alyssa

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was good evening
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Alyssa, it's great to hear you had a pleasant experience at Hyatt Place Minneapolis/Downtown. Our team is delighted to know that your evening was to your satisfaction. We appreciate your valuable feedback and look forward to welcoming you back in the future.

8/10 (良い)

Steph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel property and staff were both fantastic. We stayed there for a concert at The Target Center. We loved the close proximity to the venue and being able to walk. Note that the parking ramp is extremely tight to get in and out of. Plenty of spots and room once you get down there though.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Steph, it's wonderful to hear you found our location at Hyatt Place Minneapolis/Downtown ideal for your concert visit to The Target Center. We're heartened to know you appreciated our fantastic property and team members. We've made note of your feedback regarding the tight parking ramp, always aiming to improve on our guests' experiences. We hope your travels bring you back our way again soon.

8/10 (良い)

Dani、Sioux Falls

家族旅行
I wish we had been told the pool was undergoing maintenance. We have children who wanted to swim and we would have picked another hotel
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 27 日)
Dani, thank you for taking the time to provide feedback. It is regrettable that certain elements marred your family’s stay, especially regarding the temporary unavailability of our pool features. We always aim to communicate any changes like this in advance and apologize if this was not fully communicated to you. We value your comments and hope this isolated circumstance will not deter you from choosing to stay with us in the future. We'd love to welcome your family back when all of our amenities, including the pool, are fully operational.

4/10 (不満)

Brooke

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Was extremely disappointed to find out the pool was closed, we were not told upon checking in at the hotel that the pool was closed for the price of the hotel we would have gone somewhere else it’s a very important amenity to us and the front desk lady seemed extremely uncaring. The only highlight of our visit was our male bartender at 3pm and later on Wednesday April 24th he was absolutely great.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 27 日)
Brooke, we apologize that you were not satisfied with your recent stay due to the unexpected closure of the pool, an amenity we understand is important to you. We'll certainly pass your comments onto our front office colleagues for better communication in the future. However, it's delightful to know that our bartender provided a memorable experience for you. We're eager to have another opportunity to impress you if you choose to visit us again.

2/10 (非常に不満)

Lonna

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Id prefer an actually listed amout for additional charges.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Lonna, we appreciate you sharing your feedback. We understand the need for full transparency regarding any extra charges. We strive to ensure that all financial details are clearly communicated and will continuously work on improving this aspect. We hope there will be an opportunity to serve you better in the future.

10/10 (非常に良い)

Theresa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Theresa, thank you for sharing your high rating of Hyatt Place Minneapolis/Downtown. We believe such feedback inspires our team and acknowledges their effort to offer exceptional experiences. We sincerely appreciate your support and anticipate your return for another pleasant visit.

10/10 (非常に良い)

Aumarri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Aumarri, your high rating for Hyatt Place Minneapolis/Downtown truly warms our hearts. It brings us joy to know that your stay was delightful. We're eagerly looking forward to your return, for more memorable experiences.

8/10 (良い)

Adrian

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
I would stay here again if need to. Rooms are relatively big and comfortable
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Adrian, it's great to know that you appreciated the spacious and comfortable rooms at Hyatt Place Minneapolis/Downtown. We eagerly anticipate your return.

6/10 (普通)

MATTHEW

良かった点 : スタッフとサービス
Early check-in fee, 30$ parking, nothing impressive
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Matthew, the team at the downtown Minneapolis hotel appreciates your feedback. Valet service and premium early check-in are amenities provided with convenience in mind, understanding, however, that the value may vary for each guest. Regarding your comment about the general impact of your visit, your perspective is important to us and we're always working to enhance our guest experience. We hope you'll consider us during your future travels.

10/10 (非常に良い)

karla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Karla, it's wonderful to know that you had a superb experience at Hyatt Place Minneapolis/Downtown. We appreciate the perfect rating and hope you'll visit us again in the future.

10/10 (非常に良い)

edward

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good property and close proximity to rail and convention center along with other sites
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 20 日)
Edward, we are delighted that your stay at Hyatt Place Minneapolis/Downtown perfectly combined convenient accessibility with satisfying experiences. We trust the closeness to the rail and convention center enhanced your trip. Your compliment is much appreciated, and we look forward to hosting you again in the future.

8/10 (良い)

Karin

グループ旅行
良かった点 : 施設のコンディションと設備
Very nice spacious room and the beautiful view from level 6
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 18 日)
Karin, thank you for sharing your lovely experience at the Hyatt Place Minneapolis/Downtown. We're delighted you were pleased with your spacious room and the breathtaking view from level 6. Your feedback helps us maintain our high standard of service. We eagerly anticipate welcoming you back on your next visit.

10/10 (非常に良い)

Pa Kou

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Pa Kou, it's wonderful to hear you appreciated the serene atmosphere at Hyatt Place Minneapolis/Downtown. We hope to welcome you back soon and continue providing a well-rested stay. Safe travels!

10/10 (非常に良い)

Cathy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the free breakfast, excellent! We enjoyed walking on the connected skywalks and browsing shops and eateries.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Cathy, thank you for sharing your wonderful experience at Hyatt Place Minneapolis/Downtown. We're thrilled to hear that our complimentary breakfast exceeded your expectations. It's great that you were able to explore the skywalks and nearby shops and eateries. We hope to see you again in the future.

10/10 (非常に良い)

Musibau

2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Musibau, it's wonderful to hear that you enjoyed your stay at Hyatt Place Minneapolis/Downtown. Your high rating is a testament to our commitment to providing an exceptional stay for our guests. We hope to have the opportunity to welcome you back in the near future.

10/10 (非常に良い)

Joseph

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Thanks for sharing the excellent review with us, Joseph!We're so glad that you had an exceptional experience at Hyatt Place Minneapolis/Downtown from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon!Thank you again for taking the time to leave your feedback!

6/10 (普通)

Licida

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
There were these teenage boys playing with a basketball in the pool area and throwing it really hard, almost hit my daughter! Then later the kept running around in the hauls throwing candy. They kept running until 1am. Overall service was amazing, just that those teenage boys ruined the experience.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
Licida, it's regrettable that disturbances in the pool area and hallways impacted your stay. Guest comfort is a top priority and we'll work to manage situations like this more effectively in the future. On a positive note, we're glad that you were satisfied with the service received. We hope you'll give us a second chance to deliver a more serene and enjoyable stay in the future.

10/10 (非常に良い)

Kirsten

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I am presenting at the Minneapolis Club tomorrow and attended another conference today. I am tired, and hungry with hours of work ahead of me. This is the perfect experience. The staff is excellent, they helped me print materials, they had a delicious salad, hummus, guac, and I could eat good food in my room, get my projects, updated, listening to a show. The VIEW in amazing, it's walkable to restaurants, parks, bars and shops.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
Kirsten, it's delightful to hear that you had such a fulfilling experience at Hyatt Place Minneapolis/Downtown. Our team members are indeed committed to providing assistance wherever needed, like helping print materials. We're glad you enjoyed the convenience of in-room dining and that our culinary offerings met your expectations. Your compliments about our commanding city view and proximity to local attractions are also greatly appreciated. It sounds like our hotel served as the perfect backdrop for your busy schedule. We hope to have the honor of welcoming you back in the future.

8/10 (良い)

Wayne

家族旅行
良かった点 : 清潔度、スタッフとサービス
Good place to stay right downtown. No operating restaurant in the building though and showers did not always have hot water.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Wayne, thank you for sharing your feedback. It's delightful to know that you appreciated Hyatt Place Minneapolis/Downtown's prime location. While it seems there were a couple of areas you found less satisfactory, rest assured these aspects are currently under review. We aim for a seamless experience for all our guests and hope to offer you a more satisfying stay in the future.

8/10 (良い)

Daniel

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
Daniel, thank you for taking the time to rate Hyatt Place Minneapolis/Downtown. We're thrilled that you had a pleasant visit and appreciate your feedback, which helps us continually refine our guests' experience. We hope to welcome you back soon for an even better stay next time!

10/10 (非常に良い)

Mindy

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for the 5/5 rating, Mindy!It's excellent you enjoyed your time at Hyatt Place Minneapolis/Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

6/10 (普通)

Kellie

家族旅行
Location was good but room was not the cleanest. Hole in blankets and stained bedding and dirty bathroom. Will not stay again.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Kellie, it's regrettable to hear of the issues you experienced pertaining to cleanliness during your stay. Maintaining high standards of hygiene is one of our top priorities, so we're saddened that this was not your experience. Rest assured, we're taking your feedback into consideration, and improvement opportunities related to cleanliness are being pursued diligently. We hope you reconsider and allow us to serve you better in the future.

10/10 (非常に良い)

Jen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The entrance is a little tricky, but once you get inside the hotel it’s very easy to navigate. The rooms are clean and spacious. The staff is very friendly and helpful. The pool is really great and very few other people used it while we stayed here. The real selling point is the breakfast. It’s a real breakfast with real eggs, sausage, French toast or waffles, fresh fruit, oatmeal, yogurt, and toast. There’s also a variety of juices and good coffee. The convenience of having this great breakfast in the lobby makes staying here absolutely worth it.
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Jen, it's wonderful to hear that your stay at Hyatt Place Minneapolis/Downtown was enjoyable. We're thrilled you found our venue easy to navigate, enjoyed our spotless and roomy suites, and appreciated our caring team members. It seems our pool provided a tranquil escape and our hearty breakfast was indeed a highlight of your stay. We truly look forward to creating more memorable experiences for you during your next visit.

10/10 (非常に良い)

nicole、Waukesha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The beds were comfortable and breakfast was great. So convenient and enjoyed the hot items.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Nicole, it's delightful to know that you enjoyed your stay at the Hyatt Place Minneapolis/Downtown. We're glad that the beds provided comfort and that you appreciated our substantial breakfast spread with hot items. We strive to offer convenience and satisfaction to our guests. We hope to welcome you back soon for another wonderful stay!

10/10 (非常に良い)

Sophia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Sophia, thank you for choosing Hyatt Place Minneapolis/Downtown and leaving us such a fantastic rating on Expedia. We're thrilled to see our efforts to ensure a wonderful stay has resonated with you. We eagerly look forward to your next visit!

10/10 (非常に良い)

Azael

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Azael, thank you for taking the time to leave a comment. We're pleased to know that you enjoyed your stay at Hyatt Place Minneapolis/Downtown. It's always wonderful to realize that our guests consider us a good choice. We hope you'll visit us again soon.

2/10 (非常に不満)

Jeremy

出張
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス
Paper thin walls, could easily hear other guests in their bathroom, as well as behind the headboard of shared wall in sleeping area. Noisy guests all night long. Staff told me next time to call Security. Lots of outside noises especially during the night; police sirens and ambulance as property is very close to Hennepin Healthcare Hospital/ER.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 6 日)
Jeremy, we regret to hear about the disturbance you encountered during your stay. We understand that peace and quiet is important when choosing a booking location and we apologize that your experience did not reflect this. It's our standard protocol for any noise complaints to direct the guests to contact our security team. We also acknowledge your note about external noise, an aspect we unfortunately don't have direct control over considering our proximity to essential services. We hope you'll give us another opportunity to offer a more serene and comfortable experience.

10/10 (非常に良い)

page

2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Page, we're thrilled to know that you had an outstanding stay at the Hyatt Place Minneapolis/Downtown. We appreciate your high rating and we're looking forward to welcoming you back for another pleasant experience.

8/10 (良い)

Marlana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
Marlana, thank you for providing your feedback. Your perspective is instrumental in helping Hyatt Place Minneapolis/Downtown constantly improve. Our dedicated team comes in every day hoping to exceed guest expectations. Therefore, it’s highly encouraging for them to receive positive ratings like yours. We are eager to welcome you back soon for another pleasurable stay.

10/10 (非常に良い)

Michael

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking the time to leave this wonderful rating, Michael! We hope to see you again soon at Hyatt Place Minneapolis/Downtown so we can share yet another amazing experience!

8/10 (良い)

Chandini

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
Chandini, it's great to hear you had a pleasant stay at the Hyatt Place Minneapolis/Downtown. We always aim to provide an enjoyable experience for our guests and it seems we hit the mark for you. We look forward to welcoming you back soon!

8/10 (良い)

Liezette

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like how quiet the place is even though there's a lot of people who booked that day. I love their options on breakfast buffet. I don't like how limited their menus at Starbucks
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Liezette, thank you for sharing your feedback. We're pleased to learn you appreciated the calm ambiance at Hyatt Place Minneapolis/Downtown despite the high occupancy. It's great to hear our breakfast buffet was to your liking. Regarding our offering at Starbucks, we constantly strive to provide a variety of options and will definitely consider your comments as we work on enhancing our menu choices. Looking forward to seeing you again on your future visits.

6/10 (普通)

Adetayo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pricing of the parking was a surprise. These changes the total cost of stay. Also the parking area is small and many cars end up getting scrapped or scratched.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Adetayo, thank you for sharing your experience regarding the parking situation. We understand that unexpected costs can be inconvenient. Equally, having a small parking area is understandably not ideal. Rest assured, we take your feedback seriously and will strive for improvements. We hope for another opportunity to serve you better in the future.