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ヒルトン・ガーデン・イン・ミネアポリス・ダウンタウンの口コミ

3.5 out of 5
ヒルトン・ガーデン・イン・ミネアポリス・ダウンタウン
1101 4th Ave S, Minneapolis, MN

口コミ

8.4

とても良い

評価 10 - 1000 件の口コミ中 529 件が非常に良い" "
評価 8 - 1000 件の口コミ中 246 件が良い" "
評価 6 - 1000 件の口コミ中 106 件が普通" "
評価 4 - 1000 件の口コミ中 66 件が不満" "
評価 2 - 1000 件の口コミ中 53 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

MITSURU

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スッタフは、とてもフレンドリーで親切でした タクシーで来る際、正面玄関への道が少しわかりにくいです ショートステイでしたが、快適に過ごせました
2023 年 4 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2023 年 4 月 29 日)
Dear Mitsuru,Thank you for taking the time to leave us a review. We are delighted to see that you were extremely satisfied with your recent stay with us. Thank you for your kind words about our staff. It was a pleasure to have served you. We hope that you will consider staying with us again on any future visits to the area.Sincerely,

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス、客室の快適度
2021 年 5 月に 1 泊滞在
Ellen F - Front Office Supervisorからの返信 (投稿日 : 2021 年 5 月 3 日)
Dear Anonymous, Thank you for taking the time to leave us a review. We aim to provide every guest with a clean, comfortable, and memorable experience. We are delighted to see that you were extremely satisfied with your recent stay. We hope to be able to serve you again soon. Sincerely,

6/10 (普通)

Hideki

グループ旅行
2021 年 5 月に 1 泊滞在
Ellen F - Front Office Supervisorからの返信 (投稿日 : 2021 年 5 月 3 日)
Dear Anonymous, Thank you for taking the time to leave us a review. We aim to provide every guest with a clean, comfortable, and memorable experience. We are happy to see that you were satisfied with your recent stay. We hope to be able to serve you again soon. Sincerely,

8/10 (良い)

helen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was clean, but the hotel didn't have parking, so we had to park at the street parking or public parking.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Owen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location for downtown Minneapolis and great hotel
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Eunyoung

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hilton Garden Innからの返信 (投稿日 : 2024 年 5 月 23 日)
Good morning, thank you for the 5 out of 5 rating with us we hope to see you again.

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Elizabeth,Thank you for taking the time to leave us a review - your feedback is very important to us. We are delighted to hear that you were extremely satisfied with your recent experience at our hotel. It was a pleasure to have served you. We hope that you will consider us on a future stay if your travels bring you back to the downtown Minneapolis area.Sincerely,

8/10 (良い)

Braulio

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Tranquila
2024 年 5 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Braulio,Thank you for taking the time to leave us a review - your feedback is very important to us. We are glad to hear that you were overall very satisfied with your recent experience at our hotel. It was a pleasure to have served you. We hope that you will consider us on a future stay if your travels bring you back to the downtown Minneapolis area.Sincerely,

10/10 (非常に良い)

Carol

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was very nice and it was clean and the rooms were very nice. I’m very happy with the cleanliness of the hotel the service and the staff. Only complaint I would have is that the piece of paper that was given to me upon check-in that mentioned breakfast did not say that it cost for $14. Also, getting to that hotel is extremely difficult. The GPS does not route you properly and it is very confusing and took me on the highway going the other way twice.
2024 年 5 月に 3 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Carol,Thank you for taking the time to leave us a review - your feedback is very important to us. We are glad to hear that you were very satisfied overall with your recent stay. We apologize for the confusion in trying to reach our location. We are actively working with the city to get better signage. We are delighted to hear that you received excellent service from our team members and found the hotel very clean. It was a pleasure to have served you. We hope to see you again if you return to the downtown Minneapolis area.Sincerely,

8/10 (良い)

Declan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was good, prices on booking apps are not correct compared to actual pricing. They were kind enough to price match however. Overall, a good room with good services!
2024 年 5 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Declan,Thank you for taking the time to leave us a review. We are glad to hear that you were mostly satisfied overall with your recent experience with us. We are sorry to hear that there was confusion with the rate, but I am glad to hear that the matter was resolved quickly for you. We appreciate your business and hope to be able to serve you again in the future.Sincerely,

6/10 (普通)

michael

良かった点 : 清潔度、施設のコンディションと設備
The property is located near by downtown and the train for easy moving around the city. One thing I didn't like was all the noise that the a/c does and the fridge as when they kick on . Also the pillows were very lumpy
2024 年 5 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Michael,Thank you for taking the time to leave us a review. Your feedback is very important to us. We are sorry to hear that you were not more satisfied overall with your recent stay due to the reasons you mentioned. It was a pleasure to have served you. We do hope that you will consider us on a future stay.Sincerely,

8/10 (良い)

Tracy

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
People working the front desk were very unhelpful and not friendly. Everything else was great!
2024 年 5 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Tracy,Thank you for taking the time to provide us with valuable feedback. We are sorry to hear of your concern related to the service you received at the front desk. We apologize for falling short in that regard. Your business is important to us. If you have any additional information regarding the situation that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly.Sincerely,

6/10 (普通)

Jeong-Ho、West Hollywood

出張
良かった点 : スタッフとサービス
There was a dirty undershirt left on the shelf. Had to call the staff to get it removed. DirecTV remote control was tacky. Otherwise, OK location and friendly staff.
2024 年 5 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Jeong-Ho,Thank you for taking the time to leave us a review. Your feedback is important to us. We are sorry to hear that you were not more satisfied overall with your recent stay with us due to the reasons you mentioned. We apologize for those matters in your guest room. We greatly appreciate your recent business and hope to be able to see you again in the future.Sincerely,

10/10 (非常に良い)

britany

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice atmosphere, staff, room, all the above, we enjoyed our stay
2024 年 5 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Britany,Thank you for taking the time to leave us a review. Your feedback is important to us. We are delighted to hear that you were extremely satisfied with your recent stay with us. Thank you for your kind words about our team. We greatly appreciate your business and hope to be able to see you again in the future.Sincerely,

10/10 (非常に良い)

Doris

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean quiet
2024 年 5 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Doris,Thank you for taking the time to leave us a review - your feedback is greatly appreciated. We are delighted to hear that you had a lovely experience at our hotel recently. It was a pleasure to have served you. We hope to be able to see you again in the future.Sincerely,

10/10 (非常に良い)

Matthew

出張
良かった点 : 設備とサービス
Great!
2024 年 5 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Matthew,Thank you for taking the time to leave us a review. We are delighted to hear that you had a wonderful experience with us recently. It was a pleasure to have served you. We hope to be able to see you again in the future should your travels bring you back this direction.Sincerely,

10/10 (非常に良い)

Michael

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ellen was great and very welcoming.
2024 年 5 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Michael,Thank you for taking the time to leave us a review. We are delighted to hear that you had a wonderful experience with us. Thank you for your shout out! It was a pleasure to have served you, and we hope to see you back in the future should your travels bring you back this way.Sincerely,

8/10 (良い)

Kristen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Kristen,Thank you for taking the time to leave us a review. We are glad to hear that you were overall very satisfied with your recent stay at our property. It was a pleasure to have served you. We hope to see you again on a future stay should your travels bring you back to downtown Minneapolis!Sincerely,

8/10 (良い)

Jessica

カップルで旅行
Really tricky to get to for out of town folk, but nice hotel. Breakfast was not included which we did not know until we started grabbing stuff, but decently priced. Valet parking for some reason didn’t move the car to the lot
2024 年 5 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Jessica,Thank you for taking the time to leave us a review. We are glad to hear that you were mostly satisfied overall with your recent stay. It was a pleasure to have served you. We hope to be able to see you again on a future visit.Sincerely,

10/10 (非常に良い)

Scott

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel staff and rooms. Very nice Lobby and hang out area! Not far from main part of downtown. Outside immediate area a little run down and grungy. Sidewalks are rough and need work!
2024 年 4 月に 3 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Scott,Thank you for taking the time to leave us a review. Your feedback is very important to us. We are delighted to hear that you had a lovely stay with us recently. Thank you for taking the time to mention our team members. We are glad you enjoyed our lobby and your guest room. It was a pleasure to have served you, and we hope to see you again on a future stay.Sincerely,

8/10 (良い)

Nancy

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The food served was very good. It was difficult to get to the hotel coming from the south. GPS kept taking us back to the highway because there was no way to turn into the hotel. Rooms were clean and staff was friendly. it was close to the Orpheum where we were seeing a show and parking was very accessable.
2024 年 4 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Nancy,Thank you for taking the time to leave us a review. Your feedback is very important to us. We are glad to hear that you were very satisfied overall with your recent stay. We are glad you enjoyed our Garden Grille and Bar. We apologize for the trouble you had with finding us originally - we are actively working both with Google regarding our GPS positioning and with the City of Minneapolis to get additional signage. It was a pleasure to have served you, and we hope to be able to see you again on a future stay.Sincerely,

10/10 (非常に良い)

Thomas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, friendly staff and convieniently located in the city to get back on the highway.
2024 年 4 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Thomas,Thank you for taking the time to leave us a review. Your feedback is very important to us. We are delighted to hear that you had a lovely stay with us recently. Thank you for taking the time to mention our team members. We are glad you enjoyed our location and cleanliness. It was a pleasure to have served you, and we hope to see you again on a future stay.Sincerely,

8/10 (良い)

Heidi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to the venue of our event
2024 年 2 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Heidi,Thank you for taking the time to leave us a review! We are glad to hear that you enjoyed our hotel overall, particularly the location. It was a pleasure to have served you. Your business is important to us, and we hope to be able to see you again on a future stay.Sincerely,

6/10 (普通)

Shilo

良かった点 : 清潔度、スタッフとサービス
Property was nice and clean but out rooms fridge was broken and window coverings couldn’t pull down, our room was next door to room service room and ice machine so it was a night of noise and inconvenience
2024 年 4 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Shilo,Thank you for taking the time to leave us a review - your feedback is important to us! We are sorry to hear that you were not more satisfied overall with your recent stay due to the concerns you mentioned regarding your guest room. We appreciate you bringing these matters to our attention so that we may address them. It was a pleasure to have served you. Your business is important to us, and we hope to be able to see you again on a future stay.Sincerely,

8/10 (良い)

Dr. Mark

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very clean, good staff, not “garden” like.
2024 年 4 月に 4 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Dr. Mark,Thank you for taking the time to leave us a review - your feedback is important to us. We are glad to hear that you were mostly satisfied overall with your recent experience. Thank you for taking the time to mention our staff. If there is any additional feedback that you have for me that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly.Sincerely,

10/10 (非常に良い)

Rashyia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The stay was nice! Loved the fire out in the front
2024 年 4 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Rashyia,Thank you for taking the time to leave us a review. We are delighted to hear that you were extremely satisfied overall with your recent experience at our hotel. It was a pleasure to have served you. We hope to be able to see you again on a future visit.Sincerely,

4/10 (不満)

desiree

2024 年 4 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Desiree,Thank you for taking the time to leave us a review. We are sorry to hear that you were not more satisfied with your recent experience overall. If there is any additional feedback that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly.Sincerely,

10/10 (非常に良い)

Christian

2024 年 3 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Christian,Thank you for taking the time to leave us a review! We are delighted to hear that you were extremely satisfied with your recent experience at our property. It was a pleasure to have served you. Your business is very important to us, and we hope to be able to see you again on a future stay.Sincerely,

2/10 (非常に不満)

Kristopher

カップルで旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス
I booked a 1 king bed and was given a 2 queen bed room and then they charged me for breakfast and 50 dollars for parking and I paid way more than I should’ve for not even getting what I booked
2024 年 4 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Kristopher,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not more satisfied with your stay for the reasons you mentioned, including the cost of our amenities. We apologize for the change in room type you experienced. It was a pleasure to have served you - your business is important to us.Sincerely,

4/10 (不満)

Tanner

気になった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Tanner,Thank you for taking the time to leave us a review. We are sorry to hear that you were not more satisfied overall with your recent experience with us. If there is any additional information that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly.Sincerely,

4/10 (不満)

Jennifer

カップルで旅行
Extremely crowded and very difficult to get to
2024 年 4 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Jennifer,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not more satisfied with your stay for the reasons you mentioned. We apologize for any congestion as it sounds like you arrived during a busy time. It was a pleasure to have served you - we greatly appreciate your recent business.Sincerely,

6/10 (普通)

Sahil

2024 年 3 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Sahil,Thank you for taking the time to leave us a review. We are sorry to hear that you were not more satisfied with your recent experience overall. If there is any additional feedback that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly.Sincerely,

10/10 (非常に良い)

David

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location for my needs around the area.
2024 年 3 月に 3 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear David,Thank you for taking the time to leave us a review. We are delighted to hear that you were extremely satisfied with your recent experience with us and enjoyed our location. It was a pleasure to have served you. We hope to be able to see you again in the future.Sincerely,

8/10 (良い)

Emily

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only issue was that the breakfast there was so expensive for what it was offering.
2024 年 3 月に 3 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Emily,Thank you for taking the time to leave us a review. We are glad to hear that you were mostly satisfied overall with your recent stay at our hotel. We are sorry to hear that you were not satisfied with the cost of our breakfast options. It was a pleasure to have served you. Your business is important to us, and we hope to be able to see you again in the future.Sincerely,

8/10 (良い)

lynn

2024 年 3 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Lynn,Thank you for taking the time to leave us a review! We are glad to hear that you were very satisfied with your recent experience at our property. Your business is important to us. It was a pleasure to have served you, and we hope that you will stay with us again in the future.Sincerely,

8/10 (良い)

Nancie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was fine. No one replenished the coffee in the room the second day .
2024 年 3 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Nancie,Thank you for taking the time to leave us a review. We are glad to hear that you were overall mostly satisfied with your recent stay at our hotel. It was a pleasure to have served you. Your business is important to us, and we hope to be able to see you again on a future visit.Sincerely,

10/10 (非常に良い)

Robert

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very clean property and easy check in and check out
2024 年 3 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Robert,Thank you for taking the time to leave us a review. We are delighted to hear that you were extremely satisfied with your recent stay. It was a pleasure to have served you, and we hope to be able to see you again in the future.Sincerely,

4/10 (不満)

Apramapar

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing
2024 年 2 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Apramapar,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not more satisfied overall with your recent experience at our property. If there is anything in particular you would like to share that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly.Sincerely,

6/10 (普通)

Emerson

良かった点 : スタッフとサービス、設備とサービス
I booked king bed but instead i got double queen beds. I am only one person…..
2024 年 3 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Emerson,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not more satisfied with your recent stay due to issues with your room type. It was a pleasure to have served you - we appreciate your recent business.Sincerely,

2/10 (非常に不満)

Justin

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I checked out early turned in keys at 8 o'clock on the 26th no communication probably got charged for it either way
2024 年 2 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Justin,Thank you for taking the time to provide us with feedback. We are sorry to hear that you were not satisfied with your stay due to some billing confusion. Your reservation was fully pre-paid at the time of booking. If there is any way we can be of further assistance, please do not hesitate to reach out to me directly.Sincerely,

6/10 (普通)

Damonyka

カップルで旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Not horrible, wouldn’t book again. Pool area was small, bar and dining area small & not really what I was looking for. Parking at this location is not worth the valet price. They just don’t have enough space based on size of property. Not a bad experience, just not somewhere I’d book again.
2024 年 2 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Damonyka,Thank you for taking the time to leave us a review - your feedback is greatly appreciated. We are sorry to hear that you were not more satisfied with your experience overall based on our amenities and that it will negatively impact your decision to stay with us in the future.Sincerely,

8/10 (良い)

jamie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking is $35 per night plus tax and breakfast is $20 per person! Not correct on Expedia’s site! Very close to Minneapolis convention center! Tip to save money, park with city meters on street in front of hotel or by the dog park across street! We paid $13 for entire weekend! Even moved car and found different parking spot no problem!
2024 年 2 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Jamie,Thank you for taking the time to leave us a review. Your feedback is important to us. We are sorry to hear that the price of our amenities came as a shock to you - we will double check to ensure our information is up to date. We are glad to hear that you were overall quite satisfied with your experience at our hotel. It was a pleasure to have served you, and we hope to be able to see you again in the future.Sincerely,

4/10 (不満)

Tony

2024 年 2 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Tony,Thank you for taking the time to leave us a review. We are sorry to hear that you were not more satisfied overall with your recent experience with us. If there is any additional information you feel would be beneficial for us to know, please do not hesitate to reach out to me directly. It was a pleasure to have served you.Sincerely,

10/10 (非常に良い)

Marianne

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic Service
All the staff were just wonderful! My travels to the location were long & ruff. The second I arrived; I was greeted by Ellen, who is an outstanding employee. She was so helpful throughout my stay! The gentleman behind the bar, the gentlemen running back and forth holding down valet parking, and the gentleman at the front desk in the morning/afternoon, & housekeeping were all awesome! This property is lucky to have such amazing people work for them!
2024 年 2 月に 3 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Marianne,Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you had a fantastic experience with us. Thank you for your kind words about our team. It was a pleasure to have served you. We appreciate your business, and hope to be able to see you again in the future.Sincerely,

10/10 (非常に良い)

Joseph

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location just a 15 min walk from US Bank Stadium. Friendly staff, clean rooms and for the location surprisingly quiet.
2024 年 2 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Joseph,Thank you for taking the time to leave us a review - your feedback is important to us. We are delighted to hear that you were extremely satisfied overall with your recent stay. Thank you for your kind words about our team members. It was a pleasure to have served you. We hope to be able to see you again in the future should you attend another event at US Bank Stadium.Sincerely,

10/10 (非常に良い)

Dillan

2024 年 2 月に 2 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Dillan,Thank you for taking the time to leave us a review. We are delighted to hear that you were extremely satisfied with your recent experience with us. It was a pleasure to have served you. We hope to be able to see you again in the future.Sincerely,

10/10 (非常に良い)

Kaitlin

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Honestly a very clean facility. The pool was very clean as well the rooms. Staff was all around nice and friendly, breakfast was reasonable and good! The valet did fill up, but the front desk was helpful in giving me options for parking nearby.
2024 年 2 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Kaitlin,Thank you for taking the time to leave us a review - your feedback is important to us. We are glad to hear that you were extremely satisfied overall with your recent stay. It was a pleasure to have served you. We hope to be able to see you again on a future stay.Sincerely,

6/10 (普通)

Corinne

2024 年 2 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Corinne,Thank you for taking the time to leave us a review. We are sorry to hear that you were not more satisfied overall with your recent experience with us. If there is any additional information you feel would be beneficial for us to know, please do not hesitate to reach out to me directly. It was a pleasure to have served you.Sincerely,

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Disappointing
2024 年 2 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Anonymous,Thank you for taking the time to leave us a review. We are sorry to hear that you were disappointed with your stay. If there is anything else you would like to let us know about regarding your experience, please do not hesitate to reach out to me directly.Sincerely,

6/10 (普通)

Troy

家族旅行
Nice hotel for the cost. No self parking and valet is expensive. Furniture in the room needs wiped down, lots of finger prints.
2024 年 2 月に 1 泊滞在
Ellen F - Front Office Managerからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Troy,Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed our hotel in general. We are sorry to hear that you were not pleased with our valet parking option. Thank you for the feedback regarding the furniture in the room - we will address this matter with our Housekeeping team. It was a pleasure to have served you. We appreciate your business and hope to see you again in the future.Sincerely,