Not a bad place to stay. Plenty of options for food in the area. Front desk staff lacked friendliness. For both check-in and check-out. The woman working the evening shift when we checked in showed zero ability to be personable with customers. The morning woman wasn’t much better. Acted like she couldn’t wait to get us checked out, almost like we were a burden. Ironically, the morning woman is the front desk manager.
You’d think the customer service would have been better…especially for the prices they charge. The staff that handles hospitality were far more friendly than the staff at the front desk. 1 out of 10 chances I return to this specific location. Next time I’m in the Maple Grove area, I will stay with a competitor.
Alexander
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Olivia
グループ旅行
2024 年 5 月 25 日
良かった点 : 設備とサービス、施設のコンディションと設備
:)
Olivia
2024 年 5 月に 1 泊滞在
8/10 (良い)
karen
2024 年 5 月 18 日
良かった点 : 清潔度、施設のコンディションと設備
karen
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Nicole
2024 年 5 月 6 日
Nicole
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
David
出張
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff very nice, helpful. Close to shopping and restaurants
David
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Ben
家族旅行
2024 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place is me and my wife’s favorite hotel ever! We always stay on New Year’s Eve. We love the outside hot tub in the cold winter air!
Ben
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Darian
家族旅行
2024 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was very clean. The room was a little small but the hotel offered nice amenities including a good sized workout room, bistro, large commin area, and outdoor hot tub. The location was great. Placed right in a great shopping and dining area.
Would definitely stay again.
Darian
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
jodi
2024 年 2 月 25 日
良かった点 : 設備とサービス
The woman at the front desk was welcoming and helpful and she was kind enough to put me in a nice room away from the basketball families who were there. I arrive late and she went to the bar/Resturant alerting them that I would be coming.