ロビー

キャノピー バイ ヒルトン ミネアポリス ミル ディストリクトの口コミ

4 out of 5

口コミ

9.4

最高に素晴らしい

評価 10 - 772 件の口コミ中 605 件が非常に良い" "
評価 8 - 772 件の口コミ中 107 件が良い" "
評価 6 - 772 件の口コミ中 27 件が普通" "
評価 4 - 772 件の口コミ中 18 件が不満" "
評価 2 - 772 件の口コミ中 15 件が非常に不満" "

9.8/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.8/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Erica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice room, great eating options at the hotel and within walking distance.
2024 年 5 月に 3 泊滞在

8/10 (良い)

Gregory

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the structure seen throughout.
2024 年 5 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you, Gregory, for taking the time to write a review. We are so glad that you enjoyed the structure. If your time permits, let us know how we could've earned a perfect 5 out of 5.

10/10 (非常に良い)

Renita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Uniquely designed boutique hotel.
2024 年 5 月に 4 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you, Renita, for taking the time to write a review. We are so glad you enjoyed your stay. Come back soon!

10/10 (非常に良い)

Erica

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff and appreciated being able to check in at 7am as I was exhausted. Place is super clean, restaurant had a good burger and margaritas. My room was spacious and sooo clean! Ample seating options in the lobby too which made socializing really easy and comfortable.
2024 年 4 月に 3 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you, Erica, for taking the time to write a review. We are so glad that our Team took great care of you, the hotel and your room were clean, and that you enjoyed our food, beverage, and ambiance. Come back soon!

10/10 (非常に良い)

Deidre、Whitefish

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great, spacious room. The bed was very comfortable. There was live music in the spacious lobby. Loved our time there!
2024 年 5 月に 4 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you, Deidre, for taking the time to write a review. We are thrilled that you enjoyed your room, bed, and live music. We hope you're able to come back soon!

10/10 (非常に良い)

Bukola

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Downtown Minneapolis not crowded and clean.
2024 年 5 月に 3 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you, Bukola, for letting us know that you enjoyed your stay. Please come back soon!

10/10 (非常に良い)

Gabriella

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super spacious rooms and doesn’t even feel like a Hilton, instead feels more like a boutique hotel which is our style.
2024 年 5 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you, Gabriella, for taking the time to write a review. We are thrilled that you loved our rooms and hotel overall. We hope you are able to come back soon!

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Peter is literally the man, Dans cool too
2024 年 5 月に 3 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you, Michael, for the great review! We will make sure Peter and Dan see your kind words. Come back soon!

10/10 (非常に良い)

Amber

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you, Amber, for the perfect 5 out of 5 score. Please come back soon!

10/10 (非常に良い)

Tara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you, Tara, for the perfect 5 out of 5 score. Come back soon!

8/10 (良い)

Dennis

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2024 年 4 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you, Dennis, for letting us know that you had a great stay. If the stay was great, please consider awarding us a 5 out of 5 score next time. Or, if you don't feel that we earned a 5, please let us know why or how we could.

10/10 (非常に良い)

Tara

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great vibe and large room with king size bed.
2024 年 3 月に 2 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you, Tara, for taking the time to write a review. We are so glad you enjoyed your stay and hope you will be back soon!

8/10 (良い)

Louise Francisca Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 7 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you, Louise Francisca Elizabeth, for taking the time to leave a review score. If your time permits, please let us know how we could've earned a perfect 5 out of 5.

10/10 (非常に良い)

Manjoyt

2024 年 4 月に 3 泊滞在
Danilo Silvaからの返信 (投稿日 : 2024 年 5 月 25 日)
Hello Manjoyt!Thank you for your feedback. Have a great weekend.

10/10 (非常に良い)

kathy、North Vernon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was visiting the city for the basketball games would definitely stay here again and I’m a very picky person
2024 年 3 月に 3 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you, Kathy, for taking the time to write a review. We are so glad that you would definitely stay here again. Please do come back soon!

10/10 (非常に良い)

Mike

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What isn’t to like about Canopy. The staff is far beyond amazing in friendliness and being really helpful. They constantly greet you just for walking by, and it wasn’t fakey. I complimented Maya before we left as to how impressed I was with all of them. These people need raises by the way. No hotel has ever had staff as great as ALL of them were. Next, the property…. Holy god this is such a beautiful hotel. A mix of classic architecture and modern conveniences done tastefully. The room was very quiet, comfortable and relaxing. The beds really proved we needed a new one at home lol. Finally, it’s Minneapolis’ Mill District. I love this part of the city I used to call home. My stay here made me miss it even more. We will be staying here again!
2024 年 4 月に 2 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 2 日)
Wow - Mike! Thank you for taking the time to write such a detailed and awesome review. We are so glad that your team took great care of you and that you appreciated the hotel's look, feel, location, and overall vibe. We look forward to your return!

10/10 (非常に良い)

oscar

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place just feels like home
2024 年 4 月に 2 泊滞在
Wendyからの返信 (投稿日 : 2024 年 5 月 1 日)
Oscar, what a wonderful comment! We are SO glad that our hotel feels like home. Please come back soon!

6/10 (普通)

Chelsea

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The hotel is very clearly recently updated, with clean, comfortable rooms, and a beautiful lobby. However, whomever designed the lobby / atrium / interior rooms either forgot that sound travels, or didn't care. If you have an interior (atrium view) room, you will hear EVERYTHING coming from the bar until it closes. The GM responding to these reviews likes to pretend that is only the case when they have events (which is every Friday and Saturday night, btw). The Friday event went until 11:30. The Saturday event went until 10, except then the bar started playing music at the exact same volume. Expect not to be able to sleep until at least midnight. Hotel could at least acknowledge the noise and provide earplugs, but they pretend it isn't happening. Lobby and housekeeping staff were very kind and had a great experience with them. Just not a great experience trying to do....the one thing hotels exist for -- sleep.
2024 年 4 月に 2 泊滞在
Chelsea G.からの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for your candid feedback, Chelsea. We're glad to hear that you enjoyed the rooms and design of the hotel, but sincerely apologize for the inconvenience caused by the noise disturbance from the bar in the atrium view rooms. We understand the importance of a peaceful environment for a restful night's sleep, and we regret that we fell short of meeting your expectations in this regard. We genuinely appreciate your feedback, and hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 (非常に良い)

Libra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the fact only roomcard holders can access floors via elevators. The night time atmosphere was chic and smooth. Lots of people to mingle with. Starbucks and Trader Joe's is just around the corner and so is the light rail for easy access to Mall of America and the airport.
2024 年 4 月に 2 泊滞在
Danilo Silvaからの返信 (投稿日 : 2024 年 4 月 29 日)
Hello Libra!Thank you so much for staying with us. I am very glad to know that you felt safe and also enjoyed your stay. I hope you come back very soon to stay with us again.Have a great weekend!!!

10/10 (非常に良い)

Jan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I want the say a special thank you to the front desk staff, Maya and Ivan, who were so kind to help me resolve an unpleasant situation.
2024 年 4 月に 2 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you, Jan, for your kind words about Maya and Ivan. We will make sure they see your note! Come back soon!

10/10 (非常に良い)

Keith

The windows from our room overlooked the lobby, which meant we heard all sounds from the lobby, including the nightly music that went until 10:30. Rooms were not insulated well as we also heard our neighbors. Otherwise the stay was excellent!
2024 年 4 月に 4 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you, Keith, for taking the time to write a review. We appreciate the perfect 5 out of 5 score even though you shared a concern about the music. Last year we actually updated our room names in an attempt to be more transparent about location within the hotel. Next time you return, let us know, and we'll try to place you in a non-atrium room or better.

10/10 (非常に良い)

Kellie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you, Kellie, for taking the time to leave us a perfect 5 out of 5 score. Come back soon!

8/10 (良い)

Marlee

2024 年 3 月に 2 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you, Marlee, for taking the time to write a review. If your time permits, please let us know how we could've earned a perfect 5 out of 5 score. Thank you.

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was the perfect location for our trip. Close to the concert venue, restaurants, and other fun activities. The hotel was beautiful, and the staff st the front desk went above and beyond to help us.
2024 年 4 月に 3 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you, Jennifer, for taking the time to write a review. We are so glad that our hotel was the perfect location for your trip and close to the venue. We agree that the hotel is beautiful and are really happy to hear that our team went above & beyond. Please come back soon!

10/10 (非常に良い)

Chloe

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very kind and welcoming staff. It really seems like they like working there.
2024 年 4 月に 2 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you, Chloe, for taking the time to write a review. We appreciate the perfect 5 out of 5 score. We really appreciate your kind word as well. We do love working here - we are so proud of what we do and love serving guests like you. Come back soon!

10/10 (非常に良い)

Paula

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel!! Nice to have a bar/restaurant on site.
2024 年 4 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you, Paula, for the perfect 5 out of 5 score. We are so glad that you liked the bar & restaurant and that you found the hotel beautiful. We hope you can come back soon!

10/10 (非常に良い)

Garrett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
😎
2024 年 4 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 12 日)
Good morning, Garrett, and thank you for the perfect 5 out of 5 score. We love your COOL emoji!

2/10 (非常に不満)

Bryan

2024 年 4 月に 1 泊滞在
Danilo Silvaからの返信 (投稿日 : 2024 年 4 月 29 日)
Hello Bryan,I am very sorry to see a low rating regarding your stay. Please feel free to give us a call and ask for the Front office Manager so I can hear you and make sure that we fix any issues that might affect any guest stay. Have a great week.

10/10 (非常に良い)

Renee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you, Renee, for the perfect 5 out of 5 score. Come back soon!

10/10 (非常に良い)

Kaye

2024 年 4 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you, Kaye, for taking the time to leave us a perfect 5 out of 5 score. Come back soon!

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unique, well designed. Will definitely choose to stay there on our next visit to Minneapolis
2024 年 4 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you, David, for taking the time to write a review. We are so happy to hear that you found the hotel unique and well-designed. We are even happier that you plan on staying with us again!!

10/10 (非常に良い)

Kenneth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We always enjoy our stay at the Canopy when visiting the Twin Cities. Its convenient location to the University where our children attend makes it our top choice. The facilities are beautiful, rooms have top notch showers and beds, and the parking is covered for the cold MN winters. The restaurants, including Chloe, make the stay ultra convenient as well, giving delicious fine dining options right in the lobby.
2024 年 3 月に 2 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you, Kenneth, for taking the time to write such a wonderful review! We are so glad that you always enjoy your stay with us, that the location is close to the U & your kiddos, and that the hotel, rooms, parking, and restaurants suit your needs. We look forward to your return and Go Gophers!

10/10 (非常に良い)

Christine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a great couple days in Minneapolis and this hotels location was perfect for what we needed!
2024 年 3 月に 2 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you, Christine, for taking the time to write a review. We are honored that you chose The Canopy for your stay in Minneapolis and are so glad to hear that the location was perfect. Come back soon!

10/10 (非常に良い)

Ursula

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you, Ursula, for the perfect 5 out of 5 score. Come back soon!

8/10 (良い)

Herbert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you, Herbert, for taking the time to leave a review score. If your time permits, please let us know how we could've earned a perfect 5 out of 5 score. Thank you.

10/10 (非常に良い)

Ciji

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
very nice accommodations
2024 年 3 月に 3 泊滞在
Wendyからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you, Ciji, for taking the time for writing a review. We are so glad that you enjoyed the accommodations. Come back soon!

8/10 (良い)

Chris

2024 年 3 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you, Chris, for leaving a rating. If your time permits, please let us know how we could've earned a perfect 5 out of 5 score.

10/10 (非常に良い)

Arielle Melanie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super great location and very clean! Loved my stay!
2024 年 3 月に 4 泊滞在
Wendyからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you, Arielle Melanie, for taking the time to write a review. We are so thrilled that you loved the location, your stay, and found the hotel clean. Come back again soon!

8/10 (良い)

Denise

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking was a hassle and the voucher card didn’t work for us. Otherwise, overall experience was great.
2024 年 3 月に 1 泊滞在
Chelseaからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you for your feedback, Denise. I'm sorry to hear you faced an issue with the parking gate, but I'm glad everything else went well with your stay!

10/10 (非常に良い)

kristi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love this place, we normally stay at The Hewing. Canopy is friendlier, staff is extremely accommodating, its quaint and perfect!! 😍
2024 年 3 月に 3 泊滞在
Chelseaからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you so much, Kristi! We are so happy you had such a great stay, and hope to see you again soon!

8/10 (良い)

Shuaifeng

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 6 泊滞在
Wendyからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you, Shuaifeng, for taking the time to leave a review. If your time permits, please let us know how we could've earned a perfect 5 out of 5 score.

10/10 (非常に良い)

traci

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at the bar / Umbra located in the lobby had exceptional service and super kind. We had late night drinks each night and the bartenders were great.
2024 年 2 月に 3 泊滞在
Wendyからの返信 (投稿日 : 2024 年 3 月 3 日)
Thank you, traci, for taking the time to write a review. We are thrilled that our bar & Umbra teams took great care of you. We hope you'll come back soon!

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wendyからの返信 (投稿日 : 2024 年 3 月 3 日)
Thank you, Brian, for taking the time to award us with a perfect 5 out of 5 score. We hope you can come back soon!

10/10 (非常に良い)

Christian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great staff and the room we got was very spacious
2024 年 2 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you, Christian, for taking the time to write a review. We are so glad that you enjoyed our Team and your room. Come back soon!

10/10 (非常に良い)

Atticus、El Cajon

2023 年 11 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you, Atticus, for taking the time to share a perfect 5 out of 5 score. We hope to see you again soon!

8/10 (良い)

Jessica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a gorgeous building, the rooms are really pretty, and the lobby was great for socializing. I was able to check in early and out later with no hassle. My room wasn’t cleaned as well as I’d hoped but quickly got over that.
2024 年 2 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you, Jessica, for taking the time to write a review. We appreciate the candid feedback but are sorry to hear that the room wasn't quite cleaned to your liking. Please come back so we can earn a perfect 5 out of 5 score.

8/10 (良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful hotel and great location
Beautiful hotel with nice touches including exposed brick and and big wood beams. Great location close to Guthrie, Mill Museum, and lots of great restaurants. Only thing we didn't like was that it was kind of loud at night and earlier in the morning.
2024 年 2 月に 2 泊滞在
Wendyからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you, Daniel, for taking the time to write a review. While we are thrilled that you enjoyed our hotel's appearance, location, and dining options, we are sorry to hear about the noise We will look in our system to see exactly what room you were assigned & if we can remedy the concerns for the future. We hope to see you again soon!

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Wendyからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you, Mark, for the perfect 10 out of 10 score. Come back soon!

2/10 (非常に不満)

Griffin

出張
気になった点 : スタッフとサービス
2024 年 2 月に 1 泊滞在
Chelsea からの返信 (投稿日 : 2024 年 2 月 19 日)
We are so sorry for the technical issues we encountered that resulted in your reservation not making it to our system. We hope you'll have a chance to experience our property some day!

10/10 (非常に良い)

Laura

家族旅行
Service engaging, helpful; style and asthetics very up
2024 年 2 月に 3 泊滞在
Wendyからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you, Laura, for taking the time to write a review. We are so glad that you enjoyed our service, style, and aesthetics. Come back soon!