Dear Benjamin,Thank you for your feedback. Please accept our sincere apologies for the inconvenience you encountered while staying with us. When there is an unforeseen accident in the pool, we must take the appropriate steps to clean and shock the water to ensure all other guests' safety. Please know that a late checkout is sometimes not feasible to do, especially when we have other guests who reserved that room in advance. Nevertheless, we apologize once again for the incident that occurred while you were on our property. Thank you for choosing to stay with us and we hope that one day you will consider staying with us again.

Dear Sara,We are disappointed to hear about the inconvenience you encountered during your stay with us. Your concerns regarding the unsanitary room and closing of the pool are important to us, so our internal team look into these matters to ensure improvements are made swiftly. We apologize and hope for the opportunity to welcome you back for a stay that exceeds your expectations in the future.

Dear Stacey-Jo,Thank you for staying with us and for recognizing our convenience and proximity to the Mall of America. Providing a pleasant experience for our guests is one of our top priorities, and we're delighted that you enjoyed your time at Best Western Plus Bloomington Hotel. We can't wait to welcome you back again!

Dear Lanny,It was our pleasure to provide you with clean, quiet accommodations. We're glad your overall stay was pleasant, and we appreciate your suggestions about the curtains and scent. We will be sure to take your constructive comments into consideration as we continuously strive to make improvements for the benefit of our guests. The next time you're in the area, please come back to see us for a truly exceptional experience.

Thank you for providing your review! It is wonderful to hear you enjoyed our convenient location near the local attractions. If you have any suggestions as to how we can make your next stay an exceptional one, please feel free to reach out and let us know. It was a pleasure having you here, and we hope to welcome you back again soon.

Dear Kim,We're so happy to know that you had a great time with us overall and that our friendly team members impressed you during your visit. Your five-star rating means the world to us, and we hope to see you again soon.

Dear Karen,It brightens our day to know that you enjoyed your stay. Should your travels bring you back to the area, we hope you choose us for your stay again.

Thank you for choosing Best Western Plus Bloomington Hotel and for sharing your kind review. We are delighted you had the opportunity to enjoy the indoor pool. We look forward to welcoming you back for many more memorable visits.

Dear Armand,Thank you for being our guest. We trust you had a comfortable stay at Best Western Plus Bloomington Hotel! Our team hopes to see you again.

Dear Rosa,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you as our guest, and we hope you return soon.

Dear Andrew,Thank you for choosing Best Western Plus Bloomington Hotel. It's wonderful to hear you appreciated our convenient location near the mall. We greatly enjoyed having you stay with us and look forward to welcoming you back soon!

Dear Kenneth,We're delighted you enjoyed your stay at Best Western Plus Bloomington Hotel! Please come see us again soon.

Dear Danielle,Thank you for staying with us and for your review. We are disappointed your visit was not as expected, and we apologize for any inconvenience you experienced regarding noise. Please know we are always here to assist if you have concerns during your visit. We appreciate your feedback and hope you will consider staying with us again in the future.

Dear Marcela,Our day is brightened by your outstanding rating of Best Western Plus Bloomington Hotel! It's great that our family-friendly pool area and proximity to the Mall of America made your stay pleasant. Thank you for your thoughtful praise, and we hope to see you again.

Dear Kit,We greatly value your recognition of our team's hospitality. It was a pleasure hosting you, and we look forward to welcoming you back to Best Western Plus Bloomington Hotel for another wonderful experience.

Dear Gao,Thank you for being our guest recently. We're delighted our spacious accommodations suited your needs well, and we appreciate you mentioning our high standards of cleanliness and peaceful atmosphere. Your feedback will be shared with housekeeping to ensure any odor issues are dealt with swiftly. It was a pleasure having you here at Best Western Plus Bloomington Hotel, and we hope you return soon!

Dear Cheryl,Cleanliness, comfort, and convenience can always be found at Best Western Plus Bloomington Hotel! We are so happy our accommodations served you well, and we hope to welcome you back in the future for an even better experience. Take care!

Dear Dianne,Thank you for your review. It was such a pleasure having you stay with us, and we are delighted you had an enjoyable experience. Receiving recognition for our impeccable accommodations, hospitable team, and fantastic amenities is always appreciated. That said, we apologize for your disappointing shuttle experience, and we'll be sure to share your concerns with our team for further consideration. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

Dear Tonisha,Thank you for your review. We sincerely regret to learn of your disappointment with your recent experience. Your feedback will be shared internally to ensure our high standards of hospitality are being met. Please know that when booking through a third-party company, billing inquiries should be dealt with through them. We encourage you to reach out to the site you booked with and hope this issue is resolved quickly. It was a pleasure having you here, and we hope you return soon.

Dear Chad, Thank you for choosing us and taking the time to post a review. We are delighted you had such an outstanding experience throughout our hotel and that you appreciated the convenience of our shuttle service. Reviews such as yours mean a lot! Thank you again; we look forward to welcoming you back to Best Western Plus Bloomington Hotel.Best Regards,G PikeGeneral Manager

Dear Michael, Thank you for being our guest at Best Western Plus Bloomington Hotel. We love knowing how pleased you were with our location and appreciated the easy access to the Mall of America. We value your business and hope to see you again soon. Best Regards,G PikeGeneral Manager

Dear Leah, Thank you for taking the time to post your review. We apologize for not meeting some of your expectations and the frustrations you experienced during our peak season, and we want to thank you for your patience. We are always looking for opportunities to improve our guest experience, so we are grateful for all of your feedback. We are also sorry for the concerns you had with the breakfast. We will share your comments with our team to ensure this is not repeated. We hope you and your kids will reconsider us again so we can provide you with the seamless visit you deserve.Best Regards,G Pike,General Manager

Dear Chasity, Thank you for being our guest at Best Western Plus Bloomington Hotel. We are pleased that we could provide you with an enriching stay. We appreciate your generous feedback, and we hope you will choose us every time your travels bring you to our area.Best Regards,G PikeGeneral Manager

Dear Mariela, Thank you for taking the time to share that your stay at Best Western Plus Bloomington Hotel was perfect in every way. We appreciate your fantastic feedback and hope we will be your home whenever you are in the area.Best Regards,G PikeGeneral Manager

Dear Eugene, Thank you for your recent stay at Best Western Plus Bloomington Hotel and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations and that you left with replenished spirits. We enjoyed having you as our guest, and we hope to see you again on your next visit. Best Regards,G PikeGeneral Manager

Dear Sanjiv, Thank you for the outstanding rating of your visit to Best Western Plus Bloomington Hotel. We are delighted we met your expectations for a perfect stay, and we hope you will come back each time your travels bring you to our Bloomington. Thank you for being our guest.Best Regards,G PikeGeneral Manager

Dear Brittany, Thank you for sharing about your visit to Best Western Plus Bloomington Hotel; we appreciate the generous remarks. Our focus is on maximizing all the details that cultivate a great stay; therefore, we are pleased to know our convenient location near Mall of America, local shuttle service to the airport, and nearby attractions, an indoor heated pool as well as our immacualte accommodations enhanced your time with us. Thank you again, and we look forward to your next visit.Best Regards,G PikeGeneral Manager

Dear Shelby, Thank you for sharing your recent stay experience with us. Please accept our apologies for our staff not being attentive to your needs and for the unsatisfactory service you received during your stay. We have shared these concerns with our team and greatly appreciate you bringing this to our attention. We also regret the temporary closure of the pool during your stay and the inconvenience this has caused. Our team works diligently to ensure our amenities are well-maintained, and we appreciate your understanding as we strive to provide an enjoyable environment for all guests. That said, we are glad you enjoyed our convenient location. We hope you will reconsider and stay with us again as we would like you to experience our hotel as you should have on this visit.Best Regards,G PikeGeneral Manager

Dear Pat, Thank you for the nice rating of your visit to Best Western Plus Bloomington Hotel. We are delighted we met most of your expectations for a satisfactory stay, and we hope you will come back each time your travels bring you to Bloomington. Thank you for being our guest.Best Regards,G PikeGeneral Manager

Dear Craig,We appreciate you taking the time to share your thoughts with us. Your patience is appreciated for we understand how frustrated you may have felt. Please know this is not common of our high standards of hospitality. We are dedicated to improving the guest experience and will be sure to share your feedback with our team to ensure that this never happens again. Please allow us another opportunity to show you a much better experience.

Dear Kaysi, Thank you for the nice rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure serving you at Best Western Plus Bloomington Hotel, and we hope to see you again soon. Best Regards,G PikeGeneral Manager

Dear Matthew, Thank you for staying with us and for sharing your comments with other travelers. We appreciate you sharing your specific concern regarding the deposit and regret the disappointment you had with it. We understand your frustrations if these costs came as a surprise to you, and wehope you will accept our apologies. Please know, any hold unused gets refunded to your account and this may take up to 7-10 business days. We hope you will give us an opportunity to provide you with a more outstanding experience on another occasion. Best Regards,G PikeGeneral Manager

Dear Sara, Thank you for sharing your review about your stay at Best Western Plus Bloomington Hotel. We are delighted to hear that you found our associates to be courteous. It is also wonderful to know that you found breakfast to be satisfactory and enjoyed the variety of options available. That said, we are sorry to learn about the disturbance caused by other guests. We apologize for the inconvenience this has caused and will share your comments appropriately to ensure a more enjoyable experience for all our guests. We look forward to welcoming you back and providing you with a peaceful and pleasant stay.Best Regards,G PikeGeneral Manager

Dear Porschea, We apologize for the concerns you experienced during your stay. We work hard to provide a refreshing and comfortable environment; therefore, we regret that these issues compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us, and we look forward to another opportunity to provide you with the flawless stay you deserve.Best Regards,G PikeGeneral Manager

Dear Scott, We're delighted to hear that you enjoyed your stay with us at the motel! It's wonderful to know that you found our location convenient with various dining options nearby. We take pride in offering a satisfying continental breakfast to our guests, and we're thrilled that you found it enjoyable. Your positive feedback is greatly appreciated, and we hope to welcome you back for another pleasant stay in the future.Best Regards,G PikeGeneral Manager

Dear Mary, We are thrilled you had an excellent stay at Best Western Plus Bloomington Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,G PikeGeneral Manager

Dear Argjent, Thank you for allowing us to host your recent visit to the city. Please accept our apologies for not providing you with the refreshing and revitalizing stay that you deserved and not meeting your expectations with our accommodations as well as the noise disturbances you experienced during your stay. We completely understand your frustration and the inconvenience this caused you. Your satisfaction is important to us, and we will be using the feedback you gave us to ensure we offer a better experience for guests in the future. We are grateful for your patience and hope you will consider staying with us again so that we can regain your trust.Best Regards,G PikeGeneral Manager

Dear Derek, Thank you for taking the time to rate our hotel. Please accept our apologies for not meeting your expectations while you were our guest. We hope you will give us an opportunity in the future to provide you with the outstanding stay you should have had this time. Best Regards,G PikeGeneral Manager

Dear Jessica, Thank you for your recent stay at the Best Western Plus Bloomington Hotel and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting our area. We enjoyed having you as our guest, and we hope to see you again soon. Best Regards,G Pike,General Manager

Dear Tanai, Thank you for taking the time to share your review. Please accept our apologies for the behavior of our associates. We appreciate you bringing this to our attention. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. Thank you again for your feedback, and we hope you will give us another chance to host you again. Best Regards,G Pike,General Manager

Dear Pierre, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Best Western Plus Bloomington Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit.Best Regards,G PikeGeneral Manager

Dear Paulina, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the inconvenience you experienced regarding the refund process for the incidental hold and the billing discrepancies. We take such concerns very seriously and appreciate you bringing this to our attention. We hope that we will have another occasion to regain your trust in the future.Best Regards,G PikeGeneral Manager