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レッド ライオン イン & スイーツ ミネラル ウェルズの口コミ

2.5 out of 5
レッド ライオン イン & スイーツ ミネラル ウェルズ
6801 US Highway 180 E, Mineral Wells, TX

口コミ

8.8

非常に良い

評価 10 - 648 件の口コミ中 372 件が非常に良い" "
評価 8 - 648 件の口コミ中 167 件が良い" "
評価 6 - 648 件の口コミ中 64 件が普通" "
評価 4 - 648 件の口コミ中 27 件が不満" "
評価 2 - 648 件の口コミ中 18 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.0/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

6/10 (普通)

Kent

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Kent,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 (普通)

Jacob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was great !
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Jacob,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,GM

8/10 (良い)

Sylvia

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The Wi-Fi is horrible. The bathroom was clean but in need of repair. The place is being remodeled so hopefully that will be fixed. It recently changed owners. The employees are friendly
2024 年 4 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Sylvia,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells.. It is always a pleasure to receive positive feedback.The Wi-fi has been fixed and back up to speed.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Amanda,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 (良い)

Linda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed a little hard but that is my preference.
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Linda,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Sue

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Sue,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Enrique

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Enrique,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Norman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Norman,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

David、Kingman

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location of the property. Staff was very helpful and polite.
2024 年 3 月に 4 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear David,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 (良い)

Jana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Jana,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Andrea

2024 年 2 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Andrea,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 (不満)

Gail

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
The entire place needs to be refurbished ! Our room keys would not work and when we told front desk she said” well did you jiggle it!? yes, I tried both keys and many times. Usually a person trained as a front desk person wouldsay “ we will check it as soon as possible.” Also the room smelt like a perfume bottle had broken. I suffer from migraines and it was late and all booked rooms so we were stuck . Breakfast Sun very bad!! Eggs were rubbery, no yogurt or milk. It seemed just a reheat from yesterday. Not edible Our refrigerator was full of liquid, had to use several towels and there was only 3 in the room for 6 person occupants. Everything about the hotel was old and needed a good cleaning and remodel. I would not recommend this Red Lion!
2024 年 3 月に 2 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Gail,What you've described is far from the experience we want our guests to have. Please accept our apologies for any disappointment in the service, accommodations, and amenities you received during your visit. All of your comments will be discussed internally and we'll make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you.

10/10 (非常に良い)

Misty

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and quiet
2024 年 2 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Misty,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Tonya

2024 年 2 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Tonya,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Cresencio

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was great and very clean

10/10 (非常に良い)

Randy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed the hot tub after traveling 500 miles! Also the hot breakfast was wonderful as we had another long day of travel ahead of us. The staff was very kind and helpful and we appreciated the clean comfortable rooms. We will definitely stop again if we're coming through. Thank you!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Michael、Arlington

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very nice accomedations.clean and quiet.bed linnens were bleach fresh and pillows were like sleeping on clouds
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Darrel

カップルで旅行
Great value. Good breakfast.
2024 年 1 月に 1 泊滞在

6/10 (普通)

Maci

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The bed was comfortable, pillows were so fluffy and slept great there. However, the room we paid for stated it included the bathtub with jets which is mainly why I picked the hotel to get away on a mini vacay. Well we never got a room with the jetted bath tub.
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Scott

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property that takes care in looking after its maintenance. Lobby are4a was clean, rooms were clean, spacious and comfortable. Bed was a little soft, and one bath towel still had dirty marks on it. Overall it was a pleasant stay.
2023 年 12 月に 1 泊滞在

6/10 (普通)

Tammy

出張, カップルで旅行
I had a room on the second floor, and for most of the day and evening, there was a tremendous amount of noise above my room. Not sure if it was other booked rooms or hotel personnel, but it was loud. I did not register a complaint, because it eventually settled in time for me to sleep. But, had I chosen to work in my room during the day, it would have been very distracting/annoying. Bed was OK, a little soft for my taste. The staff at checkin were courteous and offered their services if I needed anything. Overall, the hotel was as expected for its age, price and location.
2023 年 12 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 12 月 18 日)
Tammy,Thank you for the post. Here at the RL we welcome all feedback. In the future, please let the front desk know about any noise complaints and we will take care of them. We look forward to seeing you again in the future!-GM

10/10 (非常に良い)

Mary

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean & Friendly
Hotel was very clean and well kept. The front desk staff were very helpful and hospitable. Breakfast was great and the breakfast attendant was also very friendly. My only complaint is that they should invest in better mattresses. Slept well but they weren’t the best… my only complaint really. Thank you for a great stay and we will come back!
2023 年 12 月に 1 泊滞在

4/10 (不満)

Hugh

2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

SANDRA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great stay
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Lela

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
they have a very good breakfast it was easy to feed my grandchildren before we went out for the day
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Doug

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfy
Staff was great, bed was super comfy, loved the stay
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Margarita

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
November trip
Our family stay was great. The desk clerk was very nice when we checked in and helpful when we asked for more towels and linens. The breakfast was really delicious as well. Definitely staying here again!!
2023 年 11 月に 2 泊滞在

8/10 (良い)

Laura

良かった点 : 清潔度、スタッフとサービス
Nice hotel
2023 年 11 月に 1 泊滞在

8/10 (良い)

lawrence r

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall a good stay. Had to call because of loud music next to rm 323. But staff was helpful with the issue. Great breakfast! the lady did a wonderful job! Thank you Red Lion!
2023 年 11 月に 2 泊滞在

8/10 (良い)

bryant

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Melvin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a room with a Spa that was exceptional and the King size bed was very comfortable!
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Tom

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very quiet, clean room, with good breakfast.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Darin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was a good stay with a great price. The staff was so nice.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jared

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice clean place to stay
2023 年 10 月に 1 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 26 日)
Thank you! We are happy you had a good time. Look forward to seeing you again

10/10 (非常に良い)

Tramy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 28 日)
Thank you! We are happy you had a good time. Look forward to seeing you again

8/10 (良い)

Heather

Nice hotel for the price.
2023 年 10 月に 1 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 26 日)
Thank you! We are happy you had a good time. Look forward to seeing you again

10/10 (非常に良い)

ELLEN

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Was a great place! Clean, comfortable and friendly staff. Breakfast was really good
2023 年 10 月に 1 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 26 日)
Thank you! We are happy you had a good time. Look forward to seeing you again

10/10 (非常に良い)

Laurey

カップルで旅行
良かった点 : 設備とサービス
Very spacious rooms.
2023 年 10 月に 2 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 25 日)
Thank you! We are happy you had a good time. Look forward to seeing you again

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice getaway
Good as usual great hotel better than its price good breakfast
2023 年 10 月に 2 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 25 日)
Thank you! We are happy you had a good time. Look forward to seeing you again

10/10 (非常に良い)

Joe

家族旅行
2023 年 10 月に 2 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 17 日)
Glad you had a great time

8/10 (良い)

Gary

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Willard

気になった点 : 設備とサービス
Checkin easy person at desk was very cordial rooms were clean
2023 年 10 月に 1 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you! We are happy you had a good time. Look forward to seeing you again

8/10 (良い)

Richard

家族旅行
Better than the Best Western down the street
2023 年 10 月に 1 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you! We are happy you had a good time. Look forward to seeing you again

10/10 (非常に良い)

Will、CLEVELAND

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful staff Very friendly staff Well organized
2023 年 10 月に 1 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 9 日)
Thank you for your kind review. We are happy to have met all expectations. We look forward to seeing you again!

4/10 (不満)

Clarissa

良かった点 : 客室の快適度
気になった点 : 清潔度
2023 年 10 月に 1 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 10 日)
We are upset we didn't meet expectations. We thank you for staying with us. Have a wonderful day

10/10 (非常に良い)

Paul R.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you! We look forward to seeing you again Mr. Paul

10/10 (非常に良い)

Angela

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Kodyからの返信 (投稿日 : 2023 年 10 月 28 日)
Thank you! We are happy you had a good time. Look forward to seeing you again

6/10 (普通)

Chris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Disappointed
We stayed on a Friday night, $170.00, it didn’t meet that price expectations. The ac was very loud, no coffee maker in the room and the morning breakfast was very disappointing, we wound up eating breakfast elsewhere. As for the staff, they were great.
2023 年 9 月に 1 泊滞在
Kodyからの返信 (投稿日 : 2023 年 9 月 24 日)
Thank you for taking the time to post a review. We are saddened we didn't meet all expectations. Red Lion in Mineral Wells welcomes your feedback so we can improve. Thank you for staying with us and hopefully we can exceed those expectations next time.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful stay!
Check-in was so friendly. The room was so quiet and clean. Breakfast with eggs, bacon and biscuit was so good (many other items were available too). It was just a wonderful, worry-free stay!
2023 年 9 月に 1 泊滞在
Kodyからの返信 (投稿日 : 2023 年 9 月 23 日)
We thank you for your kind review. We are happy to have met all expectations. We look forward to seeing you again!

6/10 (普通)

Eréndira

良かった点 : スタッフとサービス
2023 年 9 月に 4 泊滞在
Kodyからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you! We look forward to seeing you again