内装

ザ フィスター ホテルの口コミ

4.5 out of 5
ザ フィスター ホテル
424 E Wisconsin Ave, Milwaukee, WI

口コミ

9.4

最高に素晴らしい

評価 10 - 1310 件の口コミ中 1061 件が非常に良い" "
評価 8 - 1310 件の口コミ中 138 件が良い" "
評価 6 - 1310 件の口コミ中 55 件が普通" "
評価 4 - 1310 件の口コミ中 31 件が不満" "
評価 2 - 1310 件の口コミ中 25 件が非常に不満" "

9.6/10

清潔度

9.6/10

スタッフとサービス

9.6/10

設備とサービス

9.6/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

6/10 (普通)

Amanda

家族旅行
良かった点 : 設備とサービス
気になった点 : 清潔度、スタッフとサービス
Beautiful hotel (currently under lobby renovations FYI) that we wanted to love but had a subpar experience. Room was not ready until 2.5 hours after check-in time, stained linens, trash under the bed and a pair of dirty socks from the last guest were crumpled on the floor. We understand there were staffing issues over the holiday weekend, but the quality was extremely impacted.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Darcy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful, historic hotel. Staff was very friendly.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Rajmonda

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service and very convenient!
2024 年 5 月に 1 泊滞在

8/10 (良い)

richard

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
You the lobby is under renovation with scaffolding everywhere, detracting from the appreciation. This should have been posted on the website so i could choose to go elsewhere. No discounts for conditions, rooms full price
2024 年 5 月に 1 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 25 日)
We're disappointed to learn that your recent stay at The Pfister Hotel fell short of your expectations. Please accept our sincerest apologies for any inconvenience or dissatisfaction you experienced. Your feedback is incredibly important to us, and we are taking immediate steps to address the concerns you've raised with our team. We would love the opportunity to make it up to you and show you the true standard of hospitality we are known for. Please consider giving us another chance to exceed your expectations.

10/10 (非常に良い)

Lara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful
2024 年 5 月に 1 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for the wonderful feedback about your stay at The Pfister Hotel. We're thrilled to have been a part of making your visit memorable. Our team takes great pride in delivering exceptional hospitality, and we're thrilled to hear that we hit the mark. We look forward to your next visit!

10/10 (非常に良い)

william

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed our stay
2024 年 5 月に 1 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to host you again during your next trip to Milwaukee.

10/10 (非常に良い)

Ravinder

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A great place.
2024 年 5 月に 1 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to host you again during your next trip to Milwaukee.

10/10 (非常に良い)

RHONDA

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2024 年 4 月に 1 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to host you again during your next trip to Milwaukee.

8/10 (良い)

Ted

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful older hotel with a modern wing attached. Great location downtown. Outstanding service with historical vibes. The lobby is very impressive. The room itself was on the higher tier and in the newer part. The rates were good, I just felt a bit let down by the room as I booked the best one I could for a special occasion and it was small and nothing remarkable. For a luxury experience, I would look elsewhere or upgrade further to the suite. I should have paid more attention to the listing. Despite that, it was still a good experience. I recommend paying the top amount and ensuring you get a suite in the original building so you can enjoy the most genuine experience you can at this historical gem.
2024 年 3 月に 1 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to host you again during your next trip to Milwaukee.

8/10 (良い)

Natalie

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the fancy environment and how my bellman was very knowledgeable but I wish the front desk had more answers and were more helpful about questions. Anyways so far a great stay and clean!
2024 年 5 月に 1 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for taking the time to share your feedback about your recent stay at The Pfister Hotel. While we're pleased to hear that your experience was overall satisfactory, we regret that it wasn't exceptional. Your comments are important to us, and we will use them to identify areas where we can improve. We hope to have the opportunity to welcome you back and provide you with a more memorable stay.

10/10 (非常に良い)

Jimmye B

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We celebrated my wife's birthday with a high speed ferry trip from Muskegon to Milwaukee. We stayed at the Pfister. It was an outstanding experience from start to finish. We stayed on the historic side of the hotel. Rooms were beautiful, the staff most helpful, internal dining options outstanding and the amenities were top notch. Pool on the 23rd floor was a bonus. Location was perfect. Worth every penny. The experience was so nice that we stopped noticing that there were renovations going on. Can't wait to see how the lobby turns out!
2024 年 5 月に 1 泊滞在
Guest Services Managmentからの返信 (投稿日 : 2024 年 5 月 17 日)
On behalf of The Pfister Hotel team, thank you for your glowing review! We're thrilled to know that you had a fantastic experience with us. Providing exceptional service is our top priority, and it's rewarding to hear that we've met your expectations. We can't wait to host you again in the near future

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always a pleasure staying at this beautiful hotel.
2024 年 5 月に 2 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you so much for taking the time to share your positive experience at The Pfister Hotel! We're delighted to hear that you enjoyed your stay. Our team is dedicated to ensure every guest feels welcomed and comfortable throughout their visit. We look forward to welcoming you back soon!

10/10 (非常に良い)

Victorea

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was so cute. Love the history of the place. The comforter was so comfy
2024 年 5 月に 1 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you so much for taking the time to share your positive experience at The Pfister Hotel! We're delighted to hear that you enjoyed your stay. Our team is dedicated to ensure every guest feels welcomed and comfortable throughout their visit. We look forward to welcoming you back soon!

10/10 (非常に良い)

Jeffrey

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Andres

2024 年 4 月に 1 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you so much for taking the time to share your positive experience at The Pfister Hotel! We're delighted to hear that you enjoyed your stay. Our team is dedicated to ensure every guest feels welcomed and comfortable throughout their visit. We look forward to welcoming you back soon!

10/10 (非常に良い)

Courtney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

J. Patrick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Comfortable & pleasant staff
2024 年 5 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Catherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful
2024 年 4 月に 4 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 (非常に良い)

Aaron

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing experience at the Pfister. Will definitely return.
2024 年 4 月に 3 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

8/10 (良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the area of the hotel. Just a little loud with the renovations that are going on.
2024 年 4 月に 2 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

10/10 (非常に良い)

Gregory Dean

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rich history and old school charm. The art and the decor was top notch.
2024 年 4 月に 5 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 23 日)
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.

10/10 (非常に良い)

Patrick Sean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Guest Service Mangementからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 (非常に良い)

Angela

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff, great views of the city, comfortable beds
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 (非常に良い)

Kendall

2024 年 4 月に 2 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you so much for taking the time to share your positive experience at The Pfister Hotel! We're delighted to hear that you enjoyed your stay. Our team is dedicated to ensure every guest feels welcomed and comfortable throughout their visit. We look forward to welcoming you back soon!

10/10 (非常に良い)

Artur、Chiacgo

Amazing hotel, world class all the way
2024 年 2 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Olguin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I wish I could give this place a higher rating. Service was amazing and the experience was as good as it gets.
2024 年 1 月に 1 泊滞在
Guest Services mangementからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 (非常に良い)

Laura

2024 年 4 月に 3 泊滞在
Guest Services Managmentからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Angela

2023 年 12 月に 2 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Adrienne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love exploring MKE! The Lake, the Arts, & Dining options ALL are excellent. This, coupled with an easily walkable downtown, make for one of our favorite cities. The iconic Phister is located in the heart of it all. We try & stay here every chance we can. The staff go out of their way to serve you ensuring time spent at their property is memorable in the best possible way. We’ll be back soon!
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 (非常に良い)

Justine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was amazing and helpful. The hotel itself was different and had a great vibe to it.
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 (非常に良い)

DJ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Allan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful beautiful place. Jack behind the front desk enhanced our stay enormously. Very fine people. Thx Al
2024 年 4 月に 2 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to host you again soon!

10/10 (非常に良い)

Betsy

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful hotel with a welcoming staff, fun bar and delicious breakfast at the cafe! Room was stunning with high quality finishes! Would absolutely stay here again!
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 (非常に良い)

Lori

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a lovely historic hotel in a great location for walking to sights and venues downtown. The real star was the wonderful staff who went above and beyond to ensure our experience was lovely. Very good food as well.
2024 年 4 月に 3 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 (非常に良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Jody

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The building is stunning. The staff was so accommodating. great stay.
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon.

8/10 (良い)

Charles

2024 年 4 月に 1 泊滞在
Guest Services Managmentからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your review and choosing our hotel during your trip to Milwaukee. I am happy to hear you enjoyed your stay with us and we appreciate the feedback you shared. We are glad your overall experience was positive, however we will work with our leadership to improve where you believe we came up short.

10/10 (非常に良い)

Brandi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything FIVE star!
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon

10/10 (非常に良い)

Kasi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Lucy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I made a last minute reservation due to the weather and I couldn't have been happier with my stay at the Pfister. The woman at the front desk (her name started with a D) was so beyond accomadating. I needed to extend my stay due to the weather and she made sure my room was cleaned, and I was able to stay in the same room. She even gave me a coupon for a free coctail. I was delayed getting home and anxious but the staff here was a 10/10 and I can't wait to return. I also want to thank the wonderful woman who worked the happy hours in the lounge on floor 23. She was so hospitable and welcoming. If you haven't stayed at this historic gem of a hotel put it on your bucket list!
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 (非常に良い)

John、Kalamazoo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A beautiful and historic hotel, convenient location. Friendly staff.
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 (非常に良い)

Katherine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Pfister is an icon. Elegant. Historic. Refined. Yet I always feel at home here.
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 (非常に良い)

Mark、Escalon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff in the lounge were excellent, Ellie was our waitress, and she is 5 Stars. Piano player was excellent. Tacos from the bar are BAD. They are cold rare fish. I would cut them from the menu
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Robert

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect hotel loved
2024 年 4 月に 2 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

ANNA

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dina at front desk
2024 年 4 月に 2 泊滞在
Guest Services Managementからの返信 (投稿日 : 2024 年 4 月 7 日)
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 (非常に良い)

Todd

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Pfister is our preferred hotel to stay at while hanging out in Milwaukee. Love the vibe in the lobby bar (Ellie is the best!). Every person that works there seems genuinely happy and friendly providing unmatched service. 10 stars!
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 7 日)
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 (非常に良い)

Fia

2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 (普通)

Jennifer

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

10/10 (非常に良い)

Rhonda

2023 年 7 月に 1 泊滞在
Guest Services Mangementからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.