4/10 (不満)
rikimaru
家族旅行, 小さなお子様連れの家族旅行
2025 年 8 月 10 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
“Great Location and Staff, Poor Facilities”
The location is excellent — just a 20-second walk from Cadorna Station, with plenty of restaurants nearby, so daily needs are easily met. There are always several staff members at the reception during the day, ready to assist whenever you ask. The staff’s service was excellent. We arrived in the morning and were able to store our luggage without any problem. Although we could hear conversations from people passing by on the street, it wasn’t loud enough to disturb our sleep. Those are the good points.
The room’s ventilation was the worst I’ve experienced in any hotel. The bathroom and toilet had no exhaust fan, so unpleasant odors lingered constantly. And of course, you can’t just leave the bathroom door open. As others have mentioned, there is also a limit on hot water. We were a family of three, and if the first two people took long showers, the last person ended up with cold water. The area around the kitchen was dimly lit, so the portable lamp we brought from home was extremely useful. We stayed for seven nights and our linens were never changed. Perhaps they would have if we had asked?
rikimaru
2025 年 7 月に 7 泊滞在