2/10 (非常に不満)
Olga
2024 年 6 月 22 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My rating would be 5 until last day, when their taxi service changed me half price for the service they have not done. They offered me to use their taxi to get to airport in early morning, so I agreed. But my flight got canceled and I called 3 hours before scheduled time, and man at the front desk told me that he will get cancel taxi. When I was checking out, they told me that I have to pay 75$ because I cancelled it too late.Do u consider 3 hours before too late?! If you guys told me at front that there is going to be cancellation fee, I would never use your transportation. Terrible service, I feel like I got scammed for money. I would not recommend your hotel. And I am disputing that charge with my bank
Olga
2024 年 6 月に 3 泊滞在