フロント

トゥル バイ ヒルトン ミドルトンの口コミ

2.5 out of 5
トゥル バイ ヒルトン ミドルトン
41 Dunning Road, Middletown, NY

口コミ

8.2

とても良い

評価 10 - 690 件の口コミ中 365 件が非常に良い" "
評価 8 - 690 件の口コミ中 161 件が良い" "
評価 6 - 690 件の口コミ中 71 件が普通" "
評価 4 - 690 件の口コミ中 46 件が不満" "
評価 2 - 690 件の口コミ中 47 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.2/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 11 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 11 月 29 日)
Dear Guest,Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

10/10 (非常に良い)

Manuel

良かった点 : 設備とサービス、施設のコンディションと設備
💪
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you! We truly appreciate you as our guest and we hope to see you soon!

10/10 (非常に良い)

Kathleen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was very clean and well maintained.
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 18 日)
We are ecstatic to hear your comments regarding the cleanliness of the hotel. We appreciate you taking time out of your busy schedule to let us know how we are doing! We hope we see you again soon!

8/10 (良い)

Ruth C.

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed here with my 2 year old after spending the day at Legoland. Our room was nice, clean , with natural light and cozy.
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 15 日)
We are delighted to hear how comfortable and cozy you're stay with us was. After a full day at Legoland you more than deserved to relax and we are happy we could accommodate you. The next time you are in the area we hope you stay with us again!

10/10 (非常に良い)

Jill

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly people on reception. I was given a Mothers day gift, Lindt chocolate, and we all had a laugh about my "accent" (I'm English, so I don't have an accent, I have the original!) Very clean and comfortable. I felt safe being a solo, female traveler.
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 13 日)
Jill! Thanks for being a good sport with our piqued interest in your 'original' accent. We may not be as eloquent as the Brits but we are beyond pleased to hear how well your stay with us went and we hope you'll stay with us again.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff at the desk was great
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 12 日)
We are truly excited to hear that about our staff! We all try our best to make all of our guests feel like they are at home. Thank you for your feedback and for being our guest. We hope we see you again soon!

10/10 (非常に良い)

Jeanne、MARKHAM

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent recommendation!
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for choosing to stay with us! It is our intention to provide all of our guests with an enjoyable stay and we are so happy to hear about yours! Thank you!

10/10 (非常に良い)

Donald

2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for your stellar review score! We truly appreciate you as our guest.

10/10 (非常に良い)

Phoebe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was very clean. The check-in process was quick and easy. The lady who check us in was professional and kind.
2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 2 日)
We are so delighted to hear how much you enjoyed your stay and the efficiency of our check -in process. We hope to see you again soon!

10/10 (非常に良い)

laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your feedback and the stellar review score! We truly appreciate you as our guest and look forward to seeing you in the future!

10/10 (非常に良い)

Christian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place
2024 年 4 月に 1 泊滞在
Tru by Hiltonからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for choosing to stay with us and the positive feedback. Your comments are important for us. Hope to see you soon!

10/10 (非常に良い)

Fengping

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's new
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for your review and giving us such a high rating! We truly appreciate you and can't wait to see you guys again!

10/10 (非常に良い)

Sam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the early check in option
2024 年 4 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for your feedback. We are happy to hear you enjoyed your stay with us and we are looking forward to seeing you again soon!

10/10 (非常に良い)

Jan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly and community minded manager/management who personally connected with his guests at breakfast and checkout. This weekend there were a lot of active families in the lobby area which was set up for socializing —in passing he explained that they were hosting sports teams (middle school, I think) and that the atmosphere of the busy lobby changed every week —sometimes weddings, sometimes reunions, sometimes athletic teams. It made it feel fun. The layout of the rooms showed inventive use of space—for example, there was no traditional closet but they did have a built in hanging rack on the wall with hangers. No luggage racks but a really long half padded bench that fit both sitting and luggage. We appreciated the chocolates upon arrival.
2024 年 4 月に 1 泊滞在
Tru by Hiltonからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Jan, Thank you for your 5 out of 5 rating! We're delighted to hear that you had a great stay with us. Your satisfaction is our priority, and we're thrilled that we could provide you with an enjoyable experience. We appreciate your feedback and hope to welcome you back again soon for another fantastic stay!

10/10 (非常に良い)

Elsa

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an amazing stay clean and the hotel staff were nice.
2024 年 4 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 15 日)
Elsa! Thank you for your kind words and for choosing to stay with us at Tru by Hilton. Next time you are visiting or just passing through, we'd be honored to have you as our guest again.

8/10 (良い)

Kiley

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice stay as we were passing through the area
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for staying with us. We appreciate your feedback and we hope to see you again soon!

10/10 (非常に良い)

Shayla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super clean and nice area to stay. Will keep this hotel in mind when returning to Middletown when visiting family.
2024 年 4 月に 2 泊滞在
Tru by Hiltonからの返信 (投稿日 : 2024 年 4 月 8 日)
A big thank you for your stay at our hotel. It is really delightful to see your feedback. Eagerly looking for your next visit!

10/10 (非常に良い)

Ashley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I researched online and saw that this hotel opened in 2019, but trust me when I say the building looks like it was built yesterday! Absolutely beautiful hotel that is kept immaculate by the staff. We opted to stay here instead of the LEGOland Hotel, to save some money, and it was definitely a great choice. All front desk staff were very friendly and polite. We only stayed two nights, and did not need housekeeping during our stay, but I saw the housekeeping staff working during the day and they seemed very hardworking and efficient. Vik, (the manager, I think?) was especially great. He was there every day that we stayed and he was always making sure to greet guests and check in with guests throughout their stay. It didn't feel like other hotels where the staff don't really know who you are. There was a very nice lounge with lots of seating areas, areas to eat, and an office area with a printer. We did not really use the lounge because we were exhausted after visiting LEGOland, but if we had stayed longer, I could definitely see us taking advantage of those spaces. There was also a very nice exercise room. After all the trekking around the park, we didn't need any other exercise - but again, very nice to have the option! My husband and I hope to visit LEGOland again in the future, and we will definitely keep this hotel on our list of options for visiting. If any of our friends ask, we will also let them know how great the stay was :)
Front Deskからの返信 (投稿日 : 2024 年 4 月 8 日)
Ashley, your feedback made our day! We are ecstatic to hear that you had such a great time at LEGOland and most importantly at our hotel! We can't thank you enough for taking the time to leave us such an awesome review and recommending us to your friends! We are eager to welcome you and your family back for a truly fantastic experience. From the entire staff here at Tru by Hilton in Middletown, NY we'd like to say, thank you!

10/10 (非常に良い)

Zaida

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is close to dining and shopping. The staff especially Vik at the front desk is friendly and welcoming. The hotel and rooms are very clean and modern. My room smelled clean and fresh as i walked in. The bed was very comfortable, I slept really well, the bathroom is a good size and clean. The area is quiet especially at night. In the lobby there are snacks for purchase, free hot breakfast in the morning. Good gathering place. Definitely recommend to stay.
2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 7 日)
Zaida, all of us here at Tru by Hilton are excited to hear about how much you enjoyed your stay! We appreciate you recommending us to your friends and family, as well as letting us know about your time here at the hotel. We hope any time you plan on coming back to the area, you stay with us again!

10/10 (非常に良い)

Luisa

出張, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Very easy check in
2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 6 日)
On behalf of all of us here at Tru by Hilton in Middletown we are excited to hear you had such a great experience! We 'TRUly' look forward to seeing you again!!

10/10 (非常に良い)

Cody

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for your review! From all of us at Tru by Hilton in Middletown we greatly appreciate you.

10/10 (非常に良い)

Prentice

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property clean well kept and staff was excellent.
2024 年 4 月に 3 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for choosing to stay with us and the positive feedback. Your comments are important for us. Hope to see you soon!

10/10 (非常に良い)

Stefan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was extremely polite and helpful (especially Vic at the front desk). The area is quite, the rooms are clean, the beds - comfortable. There is a rich breakfast at the morning. Very recommend
Front Desk からの返信 (投稿日 : 2024 年 4 月 7 日)
From our entire staff we would like to thank you for your kind words and taking time to leave a review. Our aim is to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. If you're ever in the Orange County or Hudson Valley area again we would love to have you stay with us again!

10/10 (非常に良い)

Lauren

2024 年 3 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 21 日)
We truly appreciate you as our guest and we hope to see you again soon!

10/10 (非常に良い)

Giulian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good stay, I recommend
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for choosing to stay with us and the positive feedback. Your comments are important for us. Hope to see you soon!

2/10 (非常に不満)

Cameron

2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 21 日)
We are sorry to see you didn't enjoy your stay! Please don't let it deter you from visiting us again in the future!

8/10 (良い)

Kyle

2024 年 3 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for giving us such an awesome review score! We hope to see you soon!

10/10 (非常に良い)

Marie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Muy cómoda. Tranquila. Excelente ubicación. Calidad por precio. Front desk muy amable y la supervisión excelente.. muy buena experiencia
2024 年 3 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 28 日)
Muchas gracias por sus amables palabras. Estamos muy contentos de que haya encontrado en nosotros un lugar limpio y agradable para quedarse. Estamos muy orgullosos de este hotel y de servir a huéspedes como usted. Esperamos tenerle nuevamente con nosotros pronto.

2/10 (非常に不満)

Yajaira

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Trudi

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of the friendliest, cleanest and fantastic hotels we have stayed at in. We will definitely put this in our future itineraries.
2024 年 3 月に 1 泊滞在
Tru by Hiltonからの返信 (投稿日 : 2024 年 3 月 18 日)
We appreciate your kind and uplifting words about our property. We hope to see you again!

10/10 (非常に良い)

Kastina

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Modern. Professional staff. Clean. Conveniently located.
2024 年 3 月に 1 泊滞在
Tru by Hiltonからの返信 (投稿日 : 2024 年 3 月 18 日)
A big thank you for your stay at our hotel. It is really delightful to see your feedback. Eagerly looking for your next visit!

10/10 (非常に良い)

Luis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I was amazed at the professional and excellent service we received when checking in & checking out. He was also extremely helpful assisting all the guess during the breakfast hour.
2024 年 3 月に 1 泊滞在
Tru by Hiltonからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Luis, I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again!

8/10 (良い)

Gaudi

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Bueno
2024 年 3 月に 1 泊滞在
Tru by Hiltonからの返信 (投稿日 : 2024 年 3 月 12 日)
A big thank you for your stay at our hotel. It is really delightful to see your feedback. Eagerly looking for your next visit!

10/10 (非常に良い)

Rachel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property and friendly staff. Recent upgrades and comfortable beds. Loved the welcome gift!
2024 年 3 月に 1 泊滞在
Tru by Hiltonからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you so much for your kind words. We are so pleased that you found us, a clean and friendly place to stay. We take real pride in this hotel and serving guests like you. We look forward to having you with us again soon.

4/10 (不満)

Abraham

出張
You can’t sleep with noises through the building and engine running outside
2024 年 3 月に 1 泊滞在
Tru by Hiltonからの返信 (投稿日 : 2024 年 3 月 13 日)
We truly apologize for the inconvenience caused to you. We will try our best to make improvements to avoid those types of issues from happening again.

10/10 (非常に良い)

Isabella

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very happy
2024 年 2 月に 1 泊滞在
FDからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you so much for your feedback! We are very pleased to hear you enjoyed your stay. Hope to see you again soon. Thank you for choosing Tru by Hilton.

10/10 (非常に良い)

Jose

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good staff more than friendly always happy and great service
2024 年 2 月に 3 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Jose,We thank you for your stay at our hotel. It is so kind of you to note your kind appreciation for our staff for their dedicated services. They have done promptly what is expected from them to satisfy an esteemed guest like you. It is our privilege to welcome guests like you and look forward to your next visit.Sincerely,Hotel Manager

10/10 (非常に良い)

josephine

2024 年 2 月に 2 泊滞在
Hotel Manager からの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Josephine ,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

10/10 (非常に良い)

Amelia Renee

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Hotel Manager からの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Amelia Renee,We are overjoyed to receive your 10-star rating! Thank you for staying at our hotel and taking the time to give us such good feedback. We work hard to ensure that our visitors have a good experience, and we're delighted that your stay exceeded your expectations. We hope to see you again in the future and provide you with another memorable stay. Thank you very much for your fantastic rating!Sincerely, Hotel Manager

10/10 (非常に良い)

Renee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff there was fantastic.
2024 年 2 月に 3 泊滞在
FDからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you so much for your feedback! We are very pleased to hear you enjoyed your stay. Hope to see you again soon. Thank you for choosing Tru by Hilton.

10/10 (非常に良い)

robert

2024 年 2 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 26 日)
It is delightful to see 5-star feedback. I hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. Thank you for taking the time to give us a rating. We look forward to seeing you again!

10/10 (非常に良い)

Efrain

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2024 年 2 月に 1 泊滞在
Hotel Manager からの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Efrain,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you had a great stay with us. Your satisfaction is our priority, and we're thrilled that we could provide you with an enjoyable experience. We appreciate your feedback and hope to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager

8/10 (良い)

Josh

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Walls are a bit thin and you'll hear everything. The rooms and staff are really nice. Bring slippers. The floors are not carpeted and get dirty fast and are really cold. Other then those things nice place to stay. Also be aware if you have neighbors or not. We didnt and the alarm went off in the room at 5 am. Took 20 min for someone to come turn it off after i called the front desk.
2024 年 2 月に 1 泊滞在
Hotel Manager からの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Josh,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our rooms and staff nice. We apologize for the inconvenience caused by thin walls and noise from neighboring rooms. Your feedback regarding the floors and the alarm issue will be shared with our team for improvement. We appreciate your suggestion to bring slippers and will consider ways to address the floor cleanliness and temperature. We hope to have the opportunity to welcome you back again in the future and provide you with a more enjoyable stay.Sincerely, Hotel Manager

10/10 (非常に良い)

Jennifer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 2 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Jennifer, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 (非常に良い)

Jenny

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best sleep ever! Breakfast was good, staff friendly.
2024 年 2 月に 1 泊滞在
Hotel Manager からの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Jenny,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you had the best sleep ever during your stay with us. We're also glad that you enjoyed the breakfast and found our staff friendly. Your satisfaction is our priority, and we're delighted that we could provide you with a great experience. We appreciate your feedback and hope to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Guest,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 (非常に良い)

Ashley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love !!
2024 年 2 月に 1 泊滞在
tru からの返信 (投稿日 : 2024 年 2 月 14 日)
thank you. we appreciate that you took the time to write this review. hope to see you soon

10/10 (非常に良い)

Amber

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Amber,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely,Hotel Manager

10/10 (非常に良い)

Krystyna

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was clean and the staff is very friendly, breakfast was nice too.
2024 年 2 月に 1 泊滞在
Hotel Manager からの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Krystyna,Thank you for the perfect rating! We're delighted to hear that you found our hotel clean, had friendly staff, and enjoyed our breakfast offerings. Providing a comfortable and welcoming experience is our top priority, and we're thrilled that we met your expectations. We appreciate your feedback and hope to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 (非常に良い)

Damion

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best Stay Ever
Best customer service I’ve ever had in my entire life. Thank you I’ll be back.
2024 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Damion,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.