屋外プール

タウンプレイス スイーツ バイ マリオット マイアミ エアポートの口コミ

3 out of 5

口コミ

8.6

非常に良い

評価 10 - 1054 件の口コミ中 667 件が非常に良い" "
評価 8 - 1054 件の口コミ中 195 件が良い" "
評価 6 - 1054 件の口コミ中 90 件が普通" "
評価 4 - 1054 件の口コミ中 43 件が不満" "
評価 2 - 1054 件の口コミ中 59 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Juleen

ペット同伴の旅行, 出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms were great--has everything you need for a stress-free, comfortable stay; and the complimentary breakfast is amazing!
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Sheila

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff was always pleasant. There was hotel transportation to the local shopping area.
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Sheila, Thank you for your lovely review of our hotel. We are so glad that you loved everything about our hotel and location. We also want to thank you for pointing out our convenient shuttle service. This great feature makes our hotel ideal for experiencing all the city has to offer. Our staff endeavors to go above and beyond to ensure our guests have a memorable experience. Your compliments are not only rewarding but also encouraging. We hope you will stay with us again soon at TownePlace Suites Miami Airport.Luis Malespin General Manager

10/10 (非常に良い)

Amir

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was nice and clean. In a central location. Good breakfast and friendly staff.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Amir, Thank you for your positive feedback about your stay at TownePlace Suites Miami Airport! We're pleased to hear you found our location convenient, enjoyed our breakfast, and experienced friendly service. A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We hope to see you again soon.Luis Malespin General Manager

10/10 (非常に良い)

Mindy

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great, except the bed was a little too hard, but overall, fantastic service and rooms!
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Mindy, Thank you for your feedback on your recent stay at TownePlace Suites Miami Airport! We are glad you enjoyed our service and accommodation. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks. We appreciate your comment about the bed and will take it into consideration to enhance our guest experience. We look forward to welcoming you back soon.Luis Malespin General Manager

6/10 (普通)

Teresa

良かった点 : 清潔度
Beds very uncomfortable. Did not like the area.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Teresa, Thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds and location. Our front desk is available around the clock to address issues such as this, and we are always happy to do whatever we can to make your stay as comfortable as possible. We appreciate your business and sincerely apologize for not providing a good night's sleep. We are committed to providing outstanding service, and we hope you will revisit us so we can show you our dedication. Luis Malespin General Manager

10/10 (非常に良い)

Ingrid

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great!
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Ingrid, It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at TownePlace Suites Miami Airport; we hope to see you again soon. Luis Malespin General Manager

10/10 (非常に良い)

DJIEFNIR

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and good service
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear DJIEFNIR, Thank you for this excellent review! We are delighted you enjoyed your experience at TownePlace Suites Miami Airport. Providing clean accommodations and excellent service is our priority. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are excited to have the chance to impress you once again during your next visit.Luis Malespin General Manager

8/10 (良い)

Maria、Orlando

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
It is very convenient to be on time at the airport.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Maria, Thank you for your feedback on your recent stay at TownePlace Suites Miami Airport! We're glad our location made your travel experience convenient. Your satisfaction is our priority, and we look forward to welcoming you back soon!Luis Malespin General Manager

10/10 (非常に良い)

Ingrid

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is near the airport and with regular shuttle service it is very convenient. The hotel is clean, breakfast is good, but the best part of the hotel is the customer service by the staff, from front desk to shuttle drivers. Always eager to help and very accommodating with early and or late check in and shuttle bus pick up from the airport or the Tri rail station. Would recommend this hotel and will definitely stay here again. 5 stars
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Ingrid, Thank you for your glowing review of TownePlace Suites Miami Airport! We are delighted you found our location convenient with regular shuttle service. It's wonderful to hear you enjoyed our clean facilities and breakfast. We truly appreciate your kind words about our exceptional customer service from the front desk to our shuttle drivers. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We look forward to welcoming you back, and thank you for recommending us!Luis Malespin General Manager

10/10 (非常に良い)

Lisa

Lovely airport! Rooms are very cozy and comfortable with kitchenette/a bonus. Hotel has a restaurant/bar inside, it’s less than 5 minutes from the airport and casino. Staff was extremely professional. Would definitely stay again.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Lisa, Thank you for choosing TownePlace Suites Miami Airport! We are thrilled you found our hotel lovely and enjoyed the cozy, comfortable rooms with kitchenettes. It's great to hear you appreciated our onsite restaurant and bar. Our team aims to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable. We look forward to welcoming you back for another enjoyable stay!Luis Malespin General Manager

6/10 (普通)

DIONICIO

良かった点 : スタッフとサービス
Not much around in walking distance
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear DIONICIO, Thank you for taking the time to review your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Luis Malespin General Manager

8/10 (良い)

Jocelyn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Jocelyn, We appreciate you choosing TownePlace Suites Miami Airport and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We look forward to welcoming you back in the future. Luis Malespin General Manager

6/10 (普通)

Doris

家族旅行
良かった点 : 清潔度、設備とサービス
I was very disappointed!. After driving 13 hours, we had to wait 3 hours for our room to be done. I had informed them, i would be coming in earlier, however; we still had to wait. I would never book a stay with them again.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Doris, We sincerely apologize for the inconvenience and frustration you experienced upon arrival. It is certainly not the experience we strive to provide our valued guests. We sincerely regret that your room was not available upon your arrival. We understand the importance of a smooth check-in process and will address the issue to prevent similar situations from occurring in the future. We truly value your feedback, as it helps us improve our services. We look forward to welcoming you back and providing you with the seamless experience we are known for.Luis Malespin General Manager

10/10 (非常に良い)

alejandra

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Es un hotel muy lindo y bien cuidsdo
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear alejandra, It's wonderful to hear that our efforts to provide a fresh and spotless environment made a positive impact on your stay. We believe that a clean space contributes to a comfortable and enjoyable experience for our guests. Your feedback is a fantastic encouragement for all of us here at TownePlace Suites Miami Airport, and we can't wait to exceed your expectations once more on your next visit.Luis Malespin General Manager

4/10 (不満)

Eliana

良かった点 : スタッフとサービス
気になった点 : 清潔度
There was eet tawels all over the bathroom i did not feel the room was properly cleaned
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Eliana, Thank you for your recent review of your stay at our hotel. Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We look forward to having you stay with us again so we can provide you with the flawless visit you deserve.Luis Malespin General Manager

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tania at the front desk was great
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Robert, We are flattered by your very kind review of TownePlace Suites Miami Airport. Team members like Tania are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. It was a pleasure hosting your visit, and we hope to welcome you again soon.Luis Malespin General Manager

2/10 (非常に不満)

David

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Booked 2 Queens for 4 people almost 1 year in advance and they gave away my room saying they needed to switch so 4 people in a king room not ok but we had no other options since we arrived late and was catching a cruise in the morning
2024 年 5 月に 1 泊滞在
Front Desk.からの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you so much for you time. We appreciate it.

10/10 (非常に良い)

michele

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and clean. Comfortable beds. Staff is very nice and friendly
2024 年 5 月に 3 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you so much for you time. We appreciate it.

10/10 (非常に良い)

Kimberly

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Definitely not the traditional tourist area but nice
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Kimberly, Thank you for your review of TownePlace Suites Miami Airport! We're glad you appreciated our location. While we may not be in the traditional tourist area, we strive to provide a comfortable and enjoyable stay for all our guests. We hope to welcome you back soon for another pleasant experience!Luis Malespin General Manager

10/10 (非常に良い)

Shakirrah

良かった点 : 清潔度、スタッフとサービス、設備とサービス
It was convenient right by the airport very clean & helpful staff
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Shakirrah, Thank you for your positive feedback about your recent stay at TownePlace Suites Miami Airport. We are delighted you enjoyed our prime location and found our staff helpful. Your kind remarks about our well-kept hotel are much appreciated. We aim to provide a spotless setting for our guests to relax and feel at home, and we're glad that you experienced just that. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit to Miami!Luis Malespin General Manager

10/10 (非常に良い)

joseph

家族旅行
良かった点 : 清潔度、スタッフとサービス
Graeet
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear joseph, Thank you for choosing TownePlace Suites Miami Airport. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Luis Malespin General Manager

8/10 (良い)

chris

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was close to the airport. We were going to take the shuttle, however, our plane was late and we had no idea that they quit running the shuttle at 10pm.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear chris, Thank you for sharing your recent experience at TownePlace Suites Miami Airport. We appreciate your pointing out our great location close to the airport. However, we regret you could not avail of our shuttle service. In the interest of transparency, we keep our website updated so guests can have all the information about our amenities and facilities before booking with us. We appreciate your business and hope you will stay with us again on your next visit to Miami.Luis Malespin General Manager

10/10 (非常に良い)

Dorita Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
La comodidad, quedarse en el TownePlace es sentirse como en casa.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Dorita Maria, We are delighted you chose to stay with us at TownePlace Suites Miami Airport. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon.Luis Malespin General Manager

10/10 (非常に良い)

Theodore

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Very convenient. Free shuttle and only 5 minutes to airport.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Theodore, Thank you for sharing your recent experience at TownePlace Suites Miami Airport. We are delighted to read that you enjoyed your time with us. Thank you for pointing out our great location, which is close to the airport. It is lovely to know you could also take advantage of our shuttle service to the airport. We want our guests to enjoy a relaxing stay, and this is just one of the ways we try to make travel more comfortable for you. We appreciate your business and hope you will stay with us again on your next visit to the city.Luis Malespin General Manager

10/10 (非常に良い)

Heather、Fort Myers Beach

家族旅行
We stay here every time we are in town. The staff is phenomenal and the rooms are clean and updated. I highly recommend this hotel.
2024 年 5 月に 1 泊滞在
Front Desk.からの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for you time, we really appreciate it. Towneplace Suites.

8/10 (良い)

Maximiliano

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Good location and easy access
2024 年 5 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for you time, we really appreciate it. Towneplace Suites.

10/10 (非常に良い)

shashinath

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bath tub should have a threshold so that the water does not come out and stay in the tub. Rest was all good
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear shashinath, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to review your visit. We are glad your overall stay was pleasant, but we want it to be perfect. We are always grateful for feedback that helps us better serve our guests. Thank you again for your business, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.Luis Malespin General Manager

10/10 (非常に良い)

Latisha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed in 2 bedroom unit great view of the planes landing and taking off, which we love to watch, and beautiful sunset. Plane noise didn't bother us at all but to a light sleeper it might make a difference. Staff super accommodating and friendly. We got in early around 10:30 am. Our room was not ready but they checked our bags and put us on a wait list for an early check in. It was great we didn't have to lug them around, and we hung out at the breakfast tables until about 11:10 am when I was texted that our room was ready! We ate lunch at Catch of The Day really good food! Overall despite some minor nuances like the sinks draining slowly it was a very nice place to stay.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Latisha, Thank you for sharing your experience at TownePlace Suites Miami Airport! We are thrilled to hear you enjoyed your stay and appreciated the view of the planes and sunset. It was our pleasure accommodating you, and we're glad you found our early check-in experience seamless. Your feedback is valuable, and we'll address the minor issues mentioned to enhance our guests' stay. We hope to welcome you back soon for another pleasant stay!Luis Malespin General Manager

10/10 (非常に良い)

Joshua

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very helpful. When we asked for something they brought it right up! They offer transportation to and from the airport. Breakfast was good!
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Joshua, Thank you for sharing your wonderful experience at TownePlace Suites Miami Airport! Providing excellent service is our priority, and we're glad our team promptly fulfilled your requests. It's great to know you enjoyed our complimentary airport transportation and breakfast offerings. We appreciate your kind words and hope to welcome you back soon!Luis Malespin General Manager

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful room and extremely clean. Staff was excellent. Bed was super soft and comfortable. Highly recommend. Shuttle to the airport was perfect 😀
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear James, Thank you for choosing TownePlace Suites Miami Airport! We are thrilled to hear you enjoyed your stay and found our accommodations fresh and beautiful. Our team takes pride in providing exceptional service, and we're delighted you had a comfortable experience. We appreciate your recommendation and hope to welcome you back soon!Luis Malespin General Manager

8/10 (良い)

Francisco

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo muy muy bien , el trato muy amable , especialmente la Seta Ayris del bar , una verdadera profesional!! Muy simpática y conocedora se su oficio, fue un lujo recibir sus servicios. Solo deberían avisar que “ congelan” de la tarjeta de crédito 50 USD al hacer el check in .. eso no lo dice Expedía en ningún sitio ni en la web del hotel .. no me ha gustado recibir esa sorpresa ni la manera en que el recepcionista me lo ha dicho .
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Francisco, We are delighted you had a pleasant stay at TownePlace Suites Miami Airport! Our team takes pride in providing exceptional service, and we are glad to know you had a memorable experience with Arys. We care about the satisfaction of our guests and appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Luis Malespin General Manager

8/10 (良い)

Helen

良かった点 : スタッフとサービス、施設のコンディションと設備
Loved the pool
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Helen, We are thrilled you enjoyed the pool at TownePlace Suites Miami Airport! It's fantastic to hear you had a great time relaxing and unwinding. Thank you for choosing our hotel, and we hope to welcome you back soon for another great stay!Luis Malespin General Manager

10/10 (非常に良い)

Glenda

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo excelente , habitaciones comodas , amplias me encanto, gracias ...lo recomendamos
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Glenda, We are thrilled you had an excellent experience at TownePlace Suites Miami Airport! It's wonderful to know you found our rooms comfortable and spacious. We are pleased to read how much you enjoyed your stay; everything we do is aimed at making our guests feel right at home. Thank you for your recommendation, and we hope to welcome you back soon for another pleasant stay!Luis Malespin General Manager

10/10 (非常に良い)

Hendrik、McMinnville

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had an international overnight layover flight so we booked for one night. Everything in the room was neat and ready. Our room was located where there was no noise coming from outside. Short distance from MIA airport and shuttle is available. The TV is mounted on the right side wall so sitting in the bed to watch TV is a bit odd. Even though the TV can swing to an angle to make viewing easier, it will block the path to and from the bathroom. Breakfast was okay. Staff was friendly. Our room had no safe or we couldn’t find where it was located if there was one. Internet is free ONLY if you sign up to be a member. All I all, we enjoyed our stay.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Hendrik, Thank you for your thoughtful review of your stay at TownePlace Suites Miami Airport. We're thrilled to have exceeded your expectations and provided a peaceful environment and convenient location. Your feedback on the TV placement is duly noted, and we apologize for any inconvenience caused. We appreciate your stay and look forward to welcoming you back soon for another enjoyable experience!Luis Malespin General Manager

8/10 (良い)

Elizabeth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was located nearby restaurants. The bed was very comfortable. The property should have safes inside the rooms. I did not have a place/ Safe to secure my things.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Elizabeth, Thank you for sharing your experience at TownePlace Suites Miami Airport! We are glad you had a great stay and found our location convenient and the bed comfortable. We appreciate your feedback about in-room safes, as we always strive to improve and enhance our guest experience. We hope to welcome you back for another enjoyable stay soon!Luis Malespin General Manager

6/10 (普通)

Chris

家族旅行
良かった点 : 清潔度
The internet was ver spotty and hard to connect and stay connected.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Chris, Thank you for taking the time to review our hotel. We apologize for the slow internet connectivity you experienced. We understand how important this service is; our service provider has been made aware of the issue. Thank you for bringing this to our attention so we can address it effectively. It was a pleasure hosting your visit, and we hope to see you again whenever you return to our city.Luis Malespin General Manager

10/10 (非常に良い)

SUNITA

2024 年 2 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 29 日)
Dear SUNITA, Knowing you enjoyed every aspect of your stay at TownePlace Suites Miami Airport is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Luis Malespin General Manager

8/10 (良い)

Sonny

2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 29 日)
Dear Sonny, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at TownePlace Suites Miami Airport; we hope to see you again soon. Luis Malespin General Manager

8/10 (良い)

Raymond

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Top accomodatie, we zaten met 2 kids op een 4 persoons kamer, jammer dat er maar 2 grote handdoeken waren. 'S nachts was het niet heel stil, we hoorden steeds een soort ventilator bij en aftoeren ergens in het gebouw. De airco hadden we uitgezet. Maar dat kan liggen aan de positionering van de kamer in het gebouw? Voor de rest prima prijs/ kwaliteit verhouding icm ontbijt.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Raymond, Thank you for staying with us and sharing your experience. We appreciate your compliments about where we are excelling and your feedback regarding areas where we could improve our service. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We hope you will return for the seamless stay you deserve. Thank you again for being our guest.Luis Malespin General Manager

10/10 (非常に良い)

Sherry Ann

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The customer service was wonderful and the rooms were extremely comfortable.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Sherry Ann, Thank you for being our guest and reviewing your experience at TownePlace Suites Miami Airport. It's so nice to know you found your room comfortable and were pleased with our staff's exceptional service. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Luis Malespin General Manager

8/10 (良い)

Marlene

2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Marlene, Thank you for choosing TownePlace Suites Miami Airport. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Luis Malespin General Manager

10/10 (非常に良い)

Edwin

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Edwin, Thank you for the wonderful review of TownePlace Suites Miami Airport. We are thrilled to read that you thoroughly enjoyed your time with us. We work hard to deliver an excellent experience for all our guests, and we appreciate you recognizing our efforts. Thank you once more. We look forward to hosting you again on your next visit to Miami.Luis Malespin General Manager

8/10 (良い)

Michelle、Vancouver

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nothing to add
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Michelle, We are delighted you chose to stay with us at TownePlace Suites Miami Airport. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.Luis Malespin General Manager

10/10 (非常に良い)

Cedric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Cedric, We appreciate you taking the time to leave your kind rating for TownePlace Suites Miami Airport. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Luis Malespin General Manager

10/10 (非常に良い)

Edgar

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent breakfast and customer service
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Edgar, We love getting feedback from our guests and truly appreciate your comments. It was wonderful to read about the high points of your stay and how much you enjoyed our complimentary breakfast and service. It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. Thank you for choosing TownePlace Suites Miami Airport for your visit to Miami; we look forward to seeing you again soon.Luis Malespin General Manager

10/10 (非常に良い)

Julie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient to everything, my check in person was great
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Julie, We are thrilled you found TownePlace Suites Miami Airport convenient and enjoyed a seamless check-in experience. Our team takes pride in delivering exceptional service, ensuring your stay starts off on the right foot. Thank you for your excellent review! We look forward to welcoming you back for another fantastic stay.Luis Malespin General Manager

10/10 (非常に良い)

Hyram

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Hyram, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again at TownePlace Suites Miami Airport.Luis Malespin General Manager

10/10 (非常に良い)

Veronica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Veronica, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at TownePlace Suites Miami Airport. We'd love to host you again someday for yet another unforgettable visit.Luis Malespin General Manager

10/10 (非常に良い)

FRANCISCO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Personal de frontdesk extremadamente amable y habló en español. Check in en dos minutos
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear FRANCISCO, Thank you for taking a moment to recognize our front desk associates here at TownePlace Suites Miami Airport. We truly appreciate your feedback regarding our check-in service. It's wonderful to know that our team's efforts left a positive impression on your arrival experience. Our commitment to providing a warm and efficient welcome is unwavering, and your compliments motivate us to maintain these standards. We hope to welcome you back soon!Luis Malespin General Manager

6/10 (普通)

Yiqing

グループ旅行
良かった点 : 清潔度
It was just ok!
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Yiqing, Thank you for choosing us for your recent visit to the city. We are pleased your overall stay was enjoyable. We always aspire to exceed our guests' expectations and are grateful for your feedback. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Luis Malespin General Manager