プレミア ルーム キングベッド 1 台 バルコニー ガーデンビュー | 高級寝具、ピロートップベッド、セーフティボックス (室内)、客室ごとに異なるインテリア

ザ ケント ホテルの口コミ

3 out of 5
ザ ケント ホテル
1131 Collins Ave, Miami Beach, FL

口コミ

8.4

とても良い

評価 10 - 662 件の口コミ中 361 件が非常に良い" "
評価 8 - 662 件の口コミ中 163 件が良い" "
評価 6 - 662 件の口コミ中 63 件が普通" "
評価 4 - 662 件の口コミ中 39 件が不満" "
評価 2 - 662 件の口コミ中 36 件が非常に不満" "

8.6/10

清潔度

9.0/10

スタッフとサービス

8.0/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

brenda、Sandyville

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice property, friendly staff.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Anthony was great. We arrived earlier than our check in time and was told our room was ready for us. He told us everything we needed to know and even let us have a late checkout at 12noon.
2024 年 5 月に 2 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you so much for your kind words! I'm delighted to hear that I could assist you with an early check-in and provide all the information you needed. I'm also glad you appreciated the late checkout. It was a pleasure to help make your stay enjoyable. We look forward to welcoming you back soon!

10/10 (非常に良い)

Blagoj

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel. Very clean. Updated hotel that’s very modern. It is attached to a very nice Serbian restaurant called Rakija grill with great authentic food and American food as well. I will stay here all the time when come to Miami. Loved it!
2024 年 5 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your fantastic review! We're thrilled to hear that you found our hotel very nice, clean, and modern. It's great to know that you enjoyed the Rakija Lounge. We're delighted that you loved your stay and that you plan to return whenever you come to Miami. We can't wait to welcome you back again soon!

8/10 (良い)

Silvinha、Atlanta

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had pleasant stay at Kent Hotel !!
2024 年 4 月に 3 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for your feedback! We're glad you had a positive experience overall. If there's anything specific we can do to make your next stay even better, please let us know. We hope to welcome you back soon!

10/10 (非常に良い)

Carla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for your perfect rating! We're thrilled to hear that you had an excellent stay. We look forward to welcoming you back soon!

8/10 (良い)

Andray

良かった点 : 清潔度、施設のコンディションと設備
I didnt like tht it was hair in sink and on floor room couldn't been cleaned better
2024 年 5 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
We sincerely apologize for the oversight with the cleanliness of your room. This does not meet our usual standards, and we will address this with our housekeeping team to prevent it from happening again. We hope to have the opportunity to welcome you back and provide you with an improved experience.

10/10 (非常に良い)

Terrence

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your perfect rating! We're thrilled that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Flavio

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr gutes, sauberes Hotel. Strand in unmittelbarer Nähe. Einkaufsmöglichkeiten und Restaurants sehr Nahe.
2024 年 4 月に 2 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Vielen Dank für Ihre Bewertung! Wir freuen uns zu hören, dass Sie Ihren Aufenthalt in unserem sauberen Hotel genossen haben. Es ist toll, dass Sie den Strand in der Nähe gefunden haben und die Einkaufsmöglichkeiten und Restaurants in der Nähe geschätzt haben. Wir hoffen, Sie auch in Zukunft für einen weiteren angenehmen Aufenthalt bei uns begrüßen zu dürfen!

10/10 (非常に良い)

Jade

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service personnel were awesome and helpful. Everything is close even the beach ! and many delicious Italian restaurants. You can even get free water bottles at the reception
2024 年 5 月に 6 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your wonderful review! We're thrilled to hear that you found our service personnel awesome and helpful. It's great to know that you enjoyed our convenient location, close to the beach and surrounded by delicious Italian restaurants. We're glad you appreciated the complimentary water bottles available at the reception. We look forward to welcoming you back for another fantastic stay!

10/10 (非常に良い)

Carmen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Es limpio y céntrico
2024 年 5 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
¡Gracias por tu reseña! Estamos encantados de saber que disfrutó de la ubicación y la limpieza de nuestro hotel. Nos esforzamos por brindar una experiencia cómoda y conveniente para todos nuestros huéspedes. ¡Esperamos darle la bienvenida pronto para otra estancia agradable!

10/10 (非常に良い)

Dana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2024 年 5 月に 4 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again soon!

10/10 (非常に良い)

Diego、Torrance

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was convenient to our travel needs.
2024 年 4 月に 2 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
We're glad you found our location convenient! Thank you for staying with us!

10/10 (非常に良い)

????

2024 年 4 月に 8 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for your feedback! We're thrilled to hear that you had an excellent stay. We look forward to welcoming you back soon!

8/10 (良い)

Kiett

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was absolutely amazing. The next day at checkout, they allow me to check out an hour late without even charging me an extra fee. They held my luggage until it was time for me to depart from my cruise. Yes, I would recommend this hotel
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
What a wonderful review! We're thrilled to hear that you had such a positive experience with our staff. It's fantastic to know that they went above and beyond to accommodate your needs, allowing you to check out late and storing your luggage. Thank you for recommending our hotel, and we hope to welcome you back for another great stay in the future!

10/10 (非常に良い)

ZOHRAH

良かった点 : 清潔度
2024 年 4 月に 3 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
We're thrilled to see you left us a perfect rating! Thank you for your support. We hope to continue providing you with excellent service during your future stays with us.

10/10 (非常に良い)

Martín

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente atención y servicio al cliente!
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
¡Nos alegra mucho saber que le encantó el servicio de nuestro personal! Brindar un servicio excelente es nuestra principal prioridad y estamos encantados de que nuestro equipo haya hecho que su estadía sea memorable. ¡Esperamos darle la bienvenida pronto para otra gran experiencia!

6/10 (普通)

PAOLA

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hotel situato in un vecchio edificio art deco, con ottima posizione vicino alla spiaggia,ristoranti,negozi.La struttura e' datata,la camera anche se ristrutturata e' minimalista,di ridotte dimensioni,dotata solo di un letto e priva di una scrivania e cassetti,con finestre che davano in uno squallido cortile interno.Il bagno microscopico con una stretta doccia e con illuminazione insufficiente.La pulizia lascia a desiderare,abbiamo trovato le lenzuola macchiate e dietro nostra lamentela ci sono state cambiate.
2024 年 4 月に 2 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Grazie per il tuo feedback. Siamo lieti che ti sia piaciuta la nostra posizione, ma ci dispiace apprendere dei problemi che hai riscontrato con la camera, la pulizia e i servizi. Abbiamo preso nota dei tuoi commenti e lavoreremo per migliorare. Speriamo di darvi il benvenuto di nuovo per un'esperienza migliore in futuro.

10/10 (非常に良い)

Donica

小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything
2024 年 4 月に 4 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for your wonderful feedback! We're thrilled to hear that you loved everything about your stay with us. It's our goal to provide an exceptional experience, and we're glad we succeeded. We can't wait to welcome you back for another fantastic stay!

8/10 (良い)

Brittney

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Second visit was just as good as the first in 2022. Would highly recommend a stay at Kent.
2024 年 4 月に 3 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for your continued loyalty and for taking the time to share your experience! We're delighted to hear that your second visit was just as enjoyable as the first. Your recommendation means the world to us. We look forward to welcoming you back for many more memorable stays at Kent Hotel!

8/10 (良い)

Allenesia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to leave us a review. We appreciate your positive rating! If there's anything specific you think we could improve to make your experience even better next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' stays. We hope to welcome you back again soon!

10/10 (非常に良い)

Ancy and Mirza

良かった点 : 設備とサービス
Good
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
We're glad to hear that! If there's anything else we can do to make your stay even better next time, just let us know. We hope to see you again soon!

10/10 (非常に良い)

Glenn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location! Great price and atmosphere. Staff and service at both the hotel and restaurant was fantastic! Keep up the great work!
2024 年 3 月に 2 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
We're thrilled to hear that you enjoyed your stay! Our location, value, and ambiance are all important aspects we strive to excel in, and it's fantastic to know that they met your expectations. Our team takes pride in providing excellent service, and we're glad you had a positive experience with them. Thank you for your kind words, and we look forward to welcoming you back soon!

8/10 (良い)

Melissa r

グループ旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Great location, room a bit run down and elevator made me nervous
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for staying with us and for your feedback. We're glad you enjoyed our location. Regarding the elevator, it's a historic feature dating back to 1939. Rest assured, it's well-maintained for safety. We hope you'll stay with us again soon!

2/10 (非常に不満)

Kristan

気になった点 : 設備とサービス、施設のコンディションと設備
Terrible place to stay they had termites when me and my friend checked into our room. They were all over the bed , ceilings, and bed bugs as well. Thank god we found another hotel the most disgusting hotel !!!!!
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Alex

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Guy at front desk was very nice - great hotel!
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for your perfect review! We're glad you liked our front desk staff. Looking forward to welcoming you back soon.

10/10 (非常に良い)

Mocha’s

良かった点 : 清潔度、スタッフとサービス
Nice
2024 年 4 月に 3 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for your kind words! We're glad you found The Kent Hotel nice. We look forward to hosting you again in the future.

6/10 (普通)

Julieta

気になった点 : 設備とサービス
AVERAGE HOTEL
2024 年 2 月に 3 泊滞在
Angel Solano, Hotel manager からの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for taking the time to share your feedback with us. We appreciate hearing from you and value your perspective on your recent stay.We're glad to hear that you chose to stay with us and hope that overall, your experience was satisfactory. However, we regret that we did not fully meet your expectations, and you found our hotel to be average.Your feedback is essential to us as it helps us understand where we can improve and enhance our guests' experience. We are constantly striving to exceed our guests' expectations, and we will certainly take your comments into consideration as we continue to refine our services and amenities.If there are specific aspects of your stay that you feel could be improved, we would greatly appreciate any additional feedback you could provide. Your insights will enable us to address any areas of concern and ensure that future guests have a more enjoyable experience.We hope to have the opportunity to welcome you back in the future and provide you with an experience that surpasses your expectations.

10/10 (非常に良い)

Justin

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Location.
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our hotel's prime location. We hope to welcome you back for another wonderful stay soon!

4/10 (不満)

Nhuan

気になった点 : 清潔度
Mattress is not good
2024 年 4 月に 2 泊滞在
Angel Solano, Hotel manager からの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay regarding the mattress quality.Ensuring our guests' comfort is of utmost importance to us, and we regret to learn that the mattress did not meet your expectations. We appreciate you bringing this matter to our attention as it allows us the opportunity to improve.Please rest assured that we are actively looking into this issue to ensure that our guests have a comfortable and enjoyable experience during their stay with us. Your feedback is invaluable to us as we strive to provide exceptional service to all our guests.Once again, we apologize for any inconvenience caused and hope to have the opportunity to welcome you back in the future for a more pleasant stay.

10/10 (非常に良い)

Arthur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No complaints other than water was cold the first night but after the first use it got hot. Enjoyed our stay
2024 年 4 月に 3 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
We're delighted to hear that you enjoyed your stay with us! If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!

8/10 (良い)

Khoi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Boutique hotel. Well maintained for its age. Not a 4-5 star modern hotel. This is a classic 90 years old South beach property, so set your expectations correctly. Friendly staff. Extremely convenient. One block to the beach. Convenient stores, coffee shops, and many restaurants within 2-10 minutes walk. We were there for two nights to board our cruise ship. No rental car, lots of walking for sightseeing, Uber when needed i.e. airport and cruise port.
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for taking the time to leave such a detailed review! We're thrilled to hear that you appreciated the art deco style of our hotel and found our staff to be friendly. Our central location is indeed one of our greatest assets, making it convenient for our guests to explore the area. We hope to welcome you back for another enjoyable stay soon!

10/10 (非常に良い)

Katrina

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very nice place. Close to miami beach
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's location. Providing a convenient and enjoyable experience for our guests is always our top priority. We look forward to welcoming you back for another great stay soon!

10/10 (非常に良い)

Samantha

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Great location, small but cute rooms. Very friendly staff, walking distance to ocean blvd.
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for your kind words! We're thrilled to hear that you enjoyed our hotel's location and found our staff accommodating. Providing a convenient and pleasant experience for our guests is always our priority. We appreciate your feedback and look forward to welcoming you back for another great stay in the future!

10/10 (非常に良い)

Kwame

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Its art deco, boutique style was quite beautiful and aesthetically pleasing. The staff were extremely professional, warm and welcoming, were very knowledgeable of the environs and were always eager to help and facilitate. I greatly enjoyed my stay there.
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
We're thrilled to hear that you loved the art deco style of our hotel! Our team works hard to create a unique and memorable atmosphere for our guests. We're also delighted that you found our staff to be professional and attentive. Providing exceptional service is a top priority for us, and we're glad we could meet your expectations. We hope to welcome you back soon for another wonderful stay!

10/10 (非常に良い)

Yessica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Un excelente servicio y súper amables
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Gracias por tus comentarios! Estamos encantados de saber que apreció el amable personal y el excelente servicio del Kent Hotel. Nos esforzamos por brindar una hospitalidad de primer nivel y siempre es gratificante saber que lo hemos logrado. ¡Esperamos darle la bienvenida nuevamente para otra experiencia maravillosa!

8/10 (良い)

Ivonne

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Hotel ist super gelegen in South Miami Beach. Parkmöglichkeit 2 Straßen weiter in einem öffentlichen Parkhaus zu fairem Preis. Frühstück /Abendessen kann man in der angegliederten Bar. Ocean Drive und Strand gleich um die Ecke. Falls man kein Auto hat, funktioniert Uber super nach Miami Downtown. Das Hotel ist etwas hellhörig, aber das liegt dann eher an den Hotelgästen, die keine Rücksicht nehmen. Auf jeden Fall empfehlenswert.
2024 年 4 月に 4 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Vielen Dank für Ihr wunderbares Feedback! Wir freuen uns zu hören, dass Ihnen die Lage unseres Hotels gefallen hat und Sie ein tolles Erlebnis in der Rakija Lounge hatten. Ihre Empfehlung bedeutet uns sehr viel und wir sind dankbar für Ihre Unterstützung. Wir freuen uns darauf, Sie auch in Zukunft für einen weiteren angenehmen Aufenthalt bei uns begrüßen zu dürfen!

2/10 (非常に不満)

Robert

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
We're sorry to hear about your less-than-satisfactory experience. Your feedback is important to us, and we'd like to learn more about what happened to address any concerns you may have. Please feel free to reach out to us directly so we can further understand and resolve the issues you encountered. We hope to have the opportunity to improve your perception of the Kent Hotel.

8/10 (良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place but there was a lof noise early in the morning from the backstreet. The garbage truck and crew were quite noisy.
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for sharing your experience with us. We're pleased to hear that you liked our hotel overall. However, we're sorry to learn about the inconvenience caused by the morning noise. Your feedback is valuable to us, and we'll take steps to address this issue to ensure a more peaceful stay for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.

10/10 (非常に良い)

Lamar Raashid

2024 年 3 月に 2 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for taking the time to leave a perfect rating for your recent stay at the Kent Hotel! We're thrilled to hear that you had an enjoyable experience with us.

6/10 (普通)

Adrien

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nice place, the AC is a bit loud, not the best bed, but overall not a bad experience. The staff are professional
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and appreciated the professionalism of our staff. We hope to have the pleasure of welcoming you back in the future.

10/10 (非常に良い)

Martin、Montreal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bel hôtel, nous sommes revenus une deuxième fois après 10 ans de relation, très central, restaurant Rakija associé à l'hôtel juste à côté. Excellent restaurant italien Osteria Positano même pas à un coin de rue, délice assuré!
2024 年 3 月に 4 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Nous sommes ravis de vous accueillir à nouveau ! C'est merveilleux d'apprendre que vous avez apprécié notre emplacement et les commodités du salon Rakija. Merci d'avoir choisi de séjourner à nouveau parmi nous et nous sommes impatients de vous accueillir pour de nombreuses autres visites à l'avenir !

10/10 (非常に良い)

Lelia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenience location, clean hotel.
2024 年 4 月に 2 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for your feedback! We're delighted to hear that you enjoyed the location and found our hotel to be clean. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know!

8/10 (良い)

Hieu、Fairfax

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
We appreciate the high marks! If there's anything specific you'd like to share or if you have any feedback, please feel free to let us know. We're always here to ensure your stay is exceptional.

10/10 (非常に良い)

Armando

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
J at the front desk was fantastic
2024 年 3 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
That's wonderful to hear! We're glad Josh provided you with fantastic service during your stay. We'll be sure to pass along your kind words to him. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 (非常に良い)

Kirsi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Joustava, ystävällinen ja hyvä palvelu. Kiva hotelli.
2024 年 3 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Olemme iloisia kuullessamme, että pidit palvelusta ja tunnelmasta vierailusi aikana. Pyrimme luomaan kutsuvan ilmapiirin kaikille vieraillemme. Toivomme tervetulleeksi pian takaisin nauttimaan uusista nautinnollisista kokemuksista!

8/10 (良い)

Kirsi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Angel Solano Hotel managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for choosing The Kent! We're glad you enjoyed your stay. If there's anything specific we can improve for your next visit, please let us know. We hope to host you again soon!

8/10 (良い)

Khoi

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great staff and location. Reasonable priced. Facility is a 3 stars but as expected of a boutique Miami hotel.
2024 年 3 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you for your kind words! We're delighted to hear that you enjoyed our location and found our staff great. We hope to welcome you back soon!

8/10 (良い)

Shari

良かった点 : 清潔度、スタッフとサービス
Very small bathrooms. No coffee makers in room and no coffee available in lobby. Told to go next door where Balkan restaurant charged $5 for small cup of coffee. Josh at front desk was great--others just OK. Good location.
2024 年 3 月に 2 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for your feedback. We're glad you appreciated our location and the service provided by Josh. We apologize for any inconvenience caused by the size of the bathroom and the absence of a coffee maker in the room. Your comments are valuable to us, and we'll take them into consideration for future improvements. We hope to welcome you back for another stay soon.

10/10 (非常に良い)

Michelle

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love the Kent hotel-the Hotel and the rooms are clean and orderly the staff is super helpful & friendly! It’s our 4th year staying here and we will be back again next year!! ❤️❤️❤️❤️
2024 年 3 月に 3 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
We're delighted to hear that you returned to Kent Hotel for the fourth time! It was a pleasure having you stay with us again. We're thrilled that you always love the helpful and friendly staff. Your loyalty means a lot to us, and we're already looking forward to welcoming you back next year for another memorable stay!

8/10 (良い)

Hieu、Fairfax

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Anthony, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Thrilled to hear you had a fantastic stay with us! Looking forward to welcoming you back soon for another memorable experience.