This property served its purpose. Offered two bedrooms and baths which was ideal for our family of four with adult teen children. We didn’t revive the access code by 4pm and realized it was due to someone indicating am instead of pm. The service center was very helpful and fixed the issue right away. However, my phone wasn’t able to receive the code via the required app. Luckily we set up my son’s phone and it worked. The key fob is needed to access the building from the garage and to use in elevators. This wasn’t explicitly explained and we got “stuck” in the elevator and had to head down to lobby for assistance. Aside from that, the stay was fine. But as a vacation home owner myself, I don’t think it’s worth my of five stars as it’s somewhat dated (ie old showers and baths and in need in of some touch up (baseboards, broke floor tiles and a ceiling satin?).