屋外プール、営業時間 7:30 ～ 20:00、カバナ (有料)、サンラウンジャー
利用可能日を確認

サウス ビーチ ホテルの口コミ

4 out of 5
サウス ビーチ ホテル
236 21st St, Miami Beach, FL

口コミ

8.0

とても良い

評価 10 - 1343 件の口コミ中 778 件が非常に良い" "
評価 8 - 1343 件の口コミ中 141 件が良い" "
評価 6 - 1343 件の口コミ中 134 件が普通" "
評価 4 - 1343 件の口コミ中 129 件が不満" "
評価 2 - 1343 件の口コミ中 161 件が非常に不満" "

8.4/10

清潔度

8.6/10

スタッフとサービス

8.6/10

設備とサービス

7.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

4/10 (不満)

Monroe

カップルで旅行
Pictures of property are misleading. Most of these pictures are the connected property next door. South beach hotel is attached but seperate and is very dated and under construction. Our bed has a hole(due to wear) on one side. How old can that mattress be? Also the a/c is locked at 72 deg. Which seems fine but in no way was the actually temp 72. More like 82. Very uncomfortable. Overall stay was ok, location to beach is great with complimentary chairs and umbrella setups. Would stay again for another super quick get away on a budget.
2024 年 5 月に 2 泊滞在

6/10 (普通)

Courtney

良かった点 : スタッフとサービス
This was a great location. The hotel was very outdated and our AC kept leaking.
2024 年 5 月に 3 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Courtney,I am glad you enjoyed your stay overall. We regret that some aspects did not meet our usual standards. Your feedback is invaluable for our improvement. We have addressed the issue with our team to prevent it in the future. We hope to welcome you back soon for a better experience at South Beach Hotel.Sincerely,Guest Service Team

10/10 (非常に良い)

Kelvin、Santiago

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Kelvin,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments! We appreciate and value all of our guest’s feedback, and I am delighted to hear you enjoyed your stay with us!Sincerely,Guest Service Team

10/10 (非常に良い)

carola

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is unbeatable and the hotel is very pretty. I really enjoyed my stay.
2024 年 4 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Carola,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments! We appreciate and value all of our guest’s feedback, and I am delighted to hear you enjoyed your stay with us!Sincerely,Guest Service Team

10/10 (非常に良い)

carolina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I can't say enough about the cleanliness of this Miami hotel. Everything was perfect.
2024 年 4 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Carolina, Thank you for staying with at South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Regards, Guest Service Team

10/10 (非常に良い)

chloe

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spotless rooms and common areas. The staff clearly takes pride in their work.
2024 年 4 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Chloe,Thank you for staying with us at South Beach Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day. We hope to have the pleasure of welcoming you back soon!Sincerely,Guest Service Team

10/10 (非常に良い)

manuela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the cleanliness of the hotel was outstanding. I will definitely be back!
2024 年 4 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Manuela,Thank you for staying with us at South Beach Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day. We hope to have the pleasure of welcoming you back soon!Sincerely,Guest Service Team

4/10 (不満)

Joseph

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The general area is good. But the building needs to be updated. The worse parts are the beds. Those are antique pieces and must give away if there are any collectors for last century items. It has heavy metal springs which can poke on any one who laying on it, will hurts badly.
2024 年 5 月に 2 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Joseph,Thank you for staying at South Beach Hotel and sharing your feedback. We deeply regret the issues you experienced during your stay Your comments are invaluable for our improvement. We have addressed this with our team to prevent it from happening again. We hope to welcome you back soon for a better experience at South Beach Hotel.Sincerely,Guest Service Team

2/10 (非常に不満)

Dwayne

2024 年 5 月に 2 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Dwayne, Thank you for staying with us at the South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences. We hope to have the opportunity of welcoming you back to re- South Beach Hotel in the near future. Sincerely, Guest Service Team

2/10 (非常に不満)

Adolphe

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room smells bad. The service horrible. No parking, no restaurant
2024 年 5 月に 3 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Adolphe,Thank you for staying at South Beach Hotel and sharing your feedback. We deeply regret the issues you experienced with the unpleasant smells, poor service, lack of parking, and the absence of a restaurant. Your comments are invaluable for our improvement. We have addressed these concerns with our team to ensure they are rectified and do not occur again. We hope to welcome you back soon for a much-improved experience at South Beach Hotel.Sincerely,Guest Service Team

8/10 (良い)

Karla

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cercano a la playa y a varios restaurantes. Es muy sencillo parece que le falta personal
2024 年 5 月に 2 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Karla,I am glad you enjoyed your stay overall. We regret that some aspects did not meet our usual standards. Your feedback is invaluable for our improvement. We have addressed the issue with our team to prevent it in the future. We hope to welcome you back soon for a better experience at South Beach Hotel.Sincerely,Guest Service Team

4/10 (不満)

Sean

良かった点 : 設備とサービス
気になった点 : スタッフとサービス
Stafff was extremely inappropriate in the way that they spoke . Very unprofessional and rude.. the room ac was not working for the duration of the trip and the staff refused to change the room because they were “booked out”
2024 年 5 月に 2 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Sean,Thank you for staying at South Beach Hotel and sharing your feedback. We deeply regret the issues you experienced with the ac and our staff's behavior. Your comments are invaluable for our improvement. We have addressed this with our team to prevent it from happening again. We hope to welcome you back soon for a better experience at South Beach Hotel.Sincerely,Guest Service Team

8/10 (良い)

Herbert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Herbert,Thank you for choosing to stay at South Beach Hotel. I am glad you enjoyed your stay overall. Our team takes great pride in creating a memorable stay to each of our guests. We cannot wait to welcome you back again soon!Sincerely,Guest Service Team

2/10 (非常に不満)

Yanet

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Since they take care of you at the reception the treatment is horrible, a horrible smell in the hallway, the sheets are not clean, I do not use absolutely anything from the room they ask you for a deposit of 100 dollars and that if you don't use it they return it to you and they only returned a part without having used absolutely nothing I recommend them if you go to check everything very well, the pool is the only place that can be
2024 年 5 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Yanet,Thank you for choosing to stay at South Beach Hotel and for sharing your feedback regarding your recent experience. We deeply regret that your stay was not up to our usual standard. Your comments are invaluable to us as they help us continually improve our services. Be assured that we have already taken the necessary steps to address this issue with our team to prevent any recurrence in the future. We hope to have the chance to welcome you back soon, providing you with a much-improved experience at South Beach Hotel.Sincerely,Guest Service Team

6/10 (普通)

Kimberly

カップルで旅行, 家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property looks nothing like the pictures, pool area wasn’t cleanly drains broken over flowing, ripped cabana seats, the south beach portion of the hotel is like an abandon building NO HOSPITALITY room and they make no accommodations for early or late arrivals/departures. The golf cart ride for 1 mile is not true they took it away. Beach is only 2 chairs per room, even if your room sleeps 4 you have to pay extra per chair and no umbrella. The only good thing I can say is the beach workers were so nice and helpful and the restaurant at Boulan the connecting hotel was Decent. The rooms don’t go below 74 degrees you can’t change the temp either. The showers leak terrible all over bathroom floor. No late or early check ins, basically avoid this hotel if you can. I wish I could get partial refund that’s how I displeased I was with it.
2024 年 5 月に 2 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Kimberly,Thank you for choosing the South Beach Hotel. We are sorry your recent stay did not meet your expectations, especially concerning the pool, cabana, late check-out, AC, and other issues. Your feedback is important, and we are committed to addressing it promptly. A member of our Guest Services Team will be in touch to discuss your concerns. We hope for the chance to provide you with a better experience in the future.Best Regards,Guest Services Team at South Beach Hotel

10/10 (非常に良い)

Lyne、Ottawa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Didn’t like the $40 service fee per day charged at the end of the stay when not informed at check-in time!!
2024 年 5 月に 3 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Lyne, Thank you for staying with at South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Regards, Guest Service Team.

8/10 (良い)

Debora

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
The hotel was very close to the beach and the pool was very nice . I didn’t like the fact there was no microwave nowhere in the building (according to staff ) it becomes inconvenient specially for those with babies . The parking was also a little bit of a walk from the hotel (under the sun can be annoying) . It will be ideal to have a direct entrance to the parking lot . This parking lot also didn’t have elevators only stairs not great to those with disabilities. Besides these details the staff was very nice . The rooms very clean and close to the beach and readily accessible.
2024 年 5 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 (非常に良い)

Nyla

ペット同伴の旅行, 出張, カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
So much fun !
2024 年 5 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Nyla, Thank you for staying with us at South Beach Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day. We hope to have the pleasure of welcoming you back soon!Sincerely,Guest Service Team

2/10 (非常に不満)

Stephanie

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 10 日)
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City.

10/10 (非常に良い)

Ronney Gonçalves

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 4 月に 7 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Ronney, Thank you for staying with us at South Beach Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day. We hope to have the pleasure of welcoming you back soon!Sincerely,Guest Service Team

2/10 (非常に不満)

Erika

気になった点 : 清潔度、施設のコンディションと設備
the worst hotel I have ever stayed in in my life
2024 年 5 月に 4 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Erika,Thank you for staying with us at the South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences. We hope to have the opportunity of welcoming you back to re- South Beach Hotel in the near future. Sincerely, Guest Service Team

2/10 (非常に不満)

Moon

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Moon,Thank you for staying with us at the South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences. We hope to have the opportunity of welcoming you back to re- South Beach Hotel in the near future. Sincerely, Guest Service Team

2/10 (非常に不満)

Iris

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
This hotel room 208 specifically has bedbugs. I provided video proof, photos, etc. in the hotel refuse to do anything about it. They also didn’t reply to my issue until four days later. Will never go back to not only this hotel but south beach. Because of this experience. This place has bedbugs do not stay here. Worst worst was when I woke my daughter up because I saw a big buck on the pillow one was right underneath of her and ran as soon as she got up. Absolutely horrible and horrifying..
2024 年 4 月に 3 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Iris,Thank you for choosing to stay at South Beach Hotel and for sharing your feedback regarding your recent experience. We deeply regret that your stay was not up to our usual standard due to the presence of bed bugs. Your comments are invaluable to us as they help us continually improve our services. Please accept our sincerest apologies for any inconvenience caused. Be assured that we have already taken the necessary steps to address this issue with our team to prevent any recurrence in the future. We hope to have the chance to welcome you back soon, providing you with a much-improved experience at South Beach Hotel.Sincerely,Guest Service Team

8/10 (良い)

Marie

家族旅行
良かった点 : 設備とサービス
They need new mattresses and better quality tv. The remote confrol old fashion, the flat screen too small. I hope they refurbish and take care of the mattresses. One cannot charge to rooms unless included in the price but at the bar it was ok.
2024 年 4 月に 3 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Marie,Thank you for staying with at South Beach Hotel and taking the time to share your comments regarding your stay. it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we will take the appropriate measures to address the problem with our team in order to prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience South Beach Hotel in the near future.

10/10 (非常に良い)

Anna Maria

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location Kind and helpful staff
2024 年 4 月に 5 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Anna,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy your stay as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

2/10 (非常に不満)

argita

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Didn’t like at all, it was like a motel room.
2024 年 4 月に 2 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Argita, Thank you for staying with us at the South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences. We hope to have the opportunity of welcoming you back to re- South Beach Hotel in the near future. Sincerely, Guest Service Team

2/10 (非常に不満)

Manisha

気になった点 : 清潔度
2024 年 4 月に 4 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Manisha, Thank you for staying with us at the South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences. We hope to have the opportunity of welcoming you back to re- South Beach Hotel in the near future. Sincerely, Guest Service Team

2/10 (非常に不満)

Richard

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They overcharged me for items that I did not consume from the mini bar. If they what to still a few dollars from costumers. This is no good , I not going to stay there again or recommend this hotel to no body.
2024 年 4 月に 7 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Richard, Thank you for staying with at South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. We hope to have the opportunity of welcoming you back to re-experience South Beach Hotel in the near future. Best Regards, Guest Service Team South Beach Hotel

8/10 (良い)

Magdalena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El hotel está en una ubicación excelente a dos cuadras de la playa y a 4 de Lincoln mall . El personal de recepción muy amable . La cama súper cómoda. Muy recomendable sin duda regreso . Si es bueno que sepan que la recepción está en el hotel hermano boulan y el hotel South beach está a un lado pero comparten instalaciones.
2024 年 3 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Guest,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments! I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests. We cannot wait to welcome you back again soon!

4/10 (不満)

Betty

グループ旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The property was under construction for renovation. Workers came on site at 4:30 am and were talking loudly and banging their tools. No free coffee and parking was $40 a day.
2024 年 4 月に 4 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Marta, Thank you for staying with at South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our team in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience South Beach Hotel in the near future. Sincerely,Guest Service Team

10/10 (非常に良い)

Lourdes

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great except in one of the two rooms the AC was not working g properly. I did not complain as it was a 1 night stay
2024 年 4 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Lourdes, Thank you for staying with us at the South Beach Hotel and for giving good ratings. We cannot wait to welcome you back again soon!

2/10 (非常に不満)

Marta

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stay away from this hotel . Worse experience ever.We booked this hotel for five days. Our flight was delayed we came around midnight to check in . Hotel had no reception until 7am next day . Door was locked , no one answered the phone , line was busy .And unattended !!!!!!!! I can only imagine if something happened or if someone needed help in the middle of the night!!!!!We had two choices stay on the street until 7 am or find the room to sleep!!!!! Unacceptable !!!!!!. Which cost us duble 1am !!!! Plus parking extra !!!! I’m still waiting for the refund !!!!!
2024 年 4 月に 5 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Marta, Thank you for staying with at South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our team in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience South Beach Hotel in the near future. Sincerely,Guest Service Team

10/10 (非常に良い)

lucrecia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unmatched warmth from the staff complements the pristine cleanliness in Miami
2024 年 4 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Guest,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 (非常に良い)

olivia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
avor poolside elegance at Miami's premier hotel.
2024 年 4 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Guest,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 (非常に良い)

morena

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Escape to the poolside paradise! This hotel's beauty and charm are truly captivating
2024 年 4 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Guest,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 (非常に良い)

anahi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Can't get enough of the pool area! This hotel's beauty truly shines around the pool.
2024 年 4 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Guest,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 (非常に良い)

chiara

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
he pool area is breathtaking! Made my stay at this beautiful hotel unforgettable.
2024 年 3 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Guest,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 (非常に良い)

micaela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Top-notch hospitality and cleanliness! The staff were incredibly kind, and the place was immaculately clean.
2024 年 3 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Guest,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 (非常に良い)

leon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exceptional hospitality and cleanliness! The staff went above and beyond, and the place sparkled
2024 年 4 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Guest,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 (非常に良い)

julian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location, spotless rooms, impeccable order throughout. Highly recommended for all travelers!
2024 年 4 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Guest,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 (非常に良い)

Tiffany

I liked the location and our room was nice/clean
2024 年 4 月に 2 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Guest,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

2/10 (非常に不満)

Peter

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My room smelled musty , couldn’t get out of there fast enough
2024 年 3 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Peter, Thank you for staying with at South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our team in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience South Beach Hotel in the near future.Sincerely,Guest Service Team

10/10 (非常に良い)

Fritzgerald

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good
2024 年 1 月に 2 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Guest,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

8/10 (良い)

Nadine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location for the beach, nightlife and public transport around the city. Friendly staff. Beautiful Art Deco hotel but a little tired on the inside and showing its age. We had some damp salts penetrating the walls so the room smelt damp. Coffee pods are chargeable and had been included everywhere else we stayed. The chairs were very worn and taped up with Scotch tape. The hot tub was over chlorinated but hopefully that was a one-off! Rooftop pool was lovely with bar, great sun loungers and beds.
2024 年 3 月に 3 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Nadine, Thank you for staying with at South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences. We hope to have the opportunity of welcoming you back to re- South Beach Hotel in the near future.

10/10 (非常に良い)

Nicole

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is my second time that I stay at this place and I feel like everything gets better than the first time . We had a cold night and we wished to be able to turn on the heat in the room but there was not such a option. We survived tho. Other way everything was excellent
2024 年 4 月に 5 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Nicole, Thank you for staying with at South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences. We hope to have the opportunity of welcoming you back to re- South Beach Hotel in the near future.

4/10 (不満)

Tayfun、Sanignacio

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was an old hotel rooms there is no reception they are using next door hotel reception and facilities. l very disappointed. Do not believe pictures SBH hotels
2024 年 3 月に 6 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Tayfun, Thank you for staying with at South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. We hope to have the opportunity of welcoming you back to re-experience South Beach Hotel in the near future. Best Regards, Guest Service Team South Beach Hotel

8/10 (良い)

Shanell

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
It was cool, kind of outdated but rooms are nice and it’s waking distance from beach and have roof top pool
2024 年 3 月に 2 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Shanell, Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

2/10 (非常に不満)

Samantha

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is not the same as pictured, the room smelled like mildew, the room were much smaller then pictured. The pool area was not kept well, the pillows were stained, the pool water was spilling out of the pool which made the floor wet and unsafe. Repairs are needed.
2024 年 4 月に 3 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Samantha, Thank you for staying with at South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our team in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience South Beach Hotel in the near future.Sincerely,Guest Service Team

6/10 (普通)

Samuel

2024 年 4 月に 3 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Samuel, Thank you for staying with us at the South Beach Hotel and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences. We hope to have the opportunity of welcoming you back to re- South Beach Hotel in the near future. Sincerely, Guest Service Team

10/10 (非常に良い)

zahara

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a beautiful hotel, everything sparkling, the stay was very good.
2024 年 3 月に 1 泊滞在
Guest Service Teamからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Guest,Thank you for staying with us at the South Beach Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!