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シルバー サンズ ビーチ リゾートの口コミ

2.5 out of 5
シルバー サンズ ビーチ リゾート
301 Ocean Drive, Key Biscayne, FL

口コミ

7.6

良い

評価 10 - 748 件の口コミ中 264 件が非常に良い" "
評価 8 - 748 件の口コミ中 242 件が良い" "
評価 6 - 748 件の口コミ中 118 件が普通" "
評価 4 - 748 件の口コミ中 62 件が不満" "
評価 2 - 748 件の口コミ中 62 件が非常に不満" "

7.6/10

清潔度

8.2/10

スタッフとサービス

6.8/10

設備とサービス

6.6/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

10/10 (非常に良い)

elena

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ci è piaciuto tutto. Veramente un posto elegante e con una piscina stupenda. Un luogo rilassante e magico. Sulla spiaggia. Abbiamo fatto un early check in e un late check out: meglio di così!!!!!!
2024 年 5 月に 3 泊滞在
Juan Mからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for your feedback.

10/10 (非常に良い)

Walter

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Proximity to the beautiful beach and pool. Paradise!
2024 年 5 月に 2 泊滞在
J Perez.からの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your feedback.

10/10 (非常に良い)

Gina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 5 月 6 日)
We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback on our property.

6/10 (普通)

Sonia Cruz、Coral Gables

気になった点 : 清潔度、施設のコンディションと設備
Room and showers need a throrough cleaning . Some things were not working properly. Doors and wi does need maintenance.
2024 年 4 月に 5 泊滞在
J Perez.からの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your feedback.

2/10 (非常に不満)

Daniel

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property is from the 50s. Not updated and an "hourly" rate kind of place. We paid before we knew and it was already 7 pm with a 90 year old mother. I think workers . . construction on Key Byscaine wlive here monthly. Take it off the site guys!!
2024 年 5 月に 1 泊滞在
J Perez.からの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for feedback.

10/10 (非常に良い)

Ryoko

2024 年 4 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 4 月 28 日)
We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback on our property.

8/10 (良い)

Tina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is obviously an old property but very clean in the rooms as well as the grounds. Pool was great! Air conditioning was cold! We would stay here again:-)
2024 年 4 月に 1 泊滞在
J Perez.からの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for your feedback.

10/10 (非常に良い)

SOFIA

2024 年 4 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 5 月 7 日)
We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback on our property.

8/10 (良い)

Bibi Sana

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
Overall, my stay at the hotel was pleasant, although I must note that the cleanliness of the bedsheets left something to be desired. While they appeared to have been washed, there were noticeable stains and spots that persisted, suggesting that they may be in need of renewal. However, I commend the hotel for its cleanliness in other areas, and I appreciated the safe and friendly atmosphere of the surrounding area.
2024 年 3 月に 2 泊滞在
Antonioからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for your feedback.

8/10 (良い)

John

良かった点 : スタッフとサービス
Great location. A bit of cleanliness would’ve been good.
2024 年 3 月に 3 泊滞在
Antonioからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for your feedback.

10/10 (非常に良い)

Adrian、Jupiter

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Excelent staff ,
2024 年 3 月に 3 泊滞在
Juan Mからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for your feedback.

8/10 (良い)

Tamara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Little run down and the beds weren’t very comfortable but the pool area was lovely and the beach was right there. Would stay again.
2024 年 3 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for your feedback.

8/10 (良い)

Aura

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The staff was very nice and accommodating. The location was great and we enjoyed the clean beach at the end of the path. The pool was closed 1 of the day during our stay (and of course it was the only day we wanted to use it). The overall property is a bit outdated and the room need some TLC. The beds and pillows were old and definitely could use new material. Other than that, it was nice.
2024 年 3 月に 3 泊滞在
Antonioからの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you for your feedback.

8/10 (良い)

Eric

家族旅行
良かった点 : 清潔度、スタッフとサービス
Nice quiet hotel
2024 年 3 月に 2 泊滞在
Antonioからの返信 (投稿日 : 2024 年 3 月 18 日)
We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback on our property.

10/10 (非常に良い)

Shatara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beach access directly behind the property, large pool, and walking distance to gorceries and dining options.
2024 年 3 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 3 月 18 日)
We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback on our property.

10/10 (非常に良い)

Marcelo、Key Biscayne

El Personal muy atento Nos calentaron agua para el mate
2024 年 3 月に 3 泊滞在
Antonioからの返信 (投稿日 : 2024 年 3 月 13 日)
We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback on our property.

8/10 (良い)

Anton

良かった点 : 清潔度、スタッフとサービス
The hotel location was 2 minutes away from the beach. Will recommend to my family and friends
2024 年 3 月に 3 泊滞在
Antonioからの返信 (投稿日 : 2024 年 3 月 9 日)
Thank you for your feedback.

6/10 (普通)

Barbara、Castle Rock

良かった点 : スタッフとサービス
The floor in the unit should be replaced since it is stained in many places.
2024 年 3 月に 1 泊滞在
J Perez.からの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you for your feedback.

6/10 (普通)

Barbara、Castle Rock

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
Juan Pからの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you for your feedback.

2/10 (非常に不満)

JW Mike

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
TV didn't work. Called Front Desk, but it was never fixed. Bedroom floor lamp didn't work.
2024 年 2 月に 2 泊滞在
Antonioからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for feedback.

6/10 (普通)

Katrina

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Juan Pからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for feedback.

10/10 (非常に良い)

Jennifer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a hidden gem. Quiet and right on the beach. Yes, the rooms are dated, but if you are ok to overlook that, it’s affordable and a great beachside location. Book a cabin or courtyard view.
2024 年 2 月に 1 泊滞在
Juan Mからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for your feedback.

8/10 (良い)

宿泊されたお客様

気になった点 : 施設のコンディションと設備
Fantastiskt läge i stort sett på stranden, även uppvärmd pool. Gratis parkering. Nära till Miami internationella flygplats ca 30 minuter med bil. Tyvärr är det väldigt nedgånget. Solstolar trasiga, möbler i rummet trasiga. Dörren svår att låsa med mycket enkelt lås. Man får kanske vad man betalar för. Hotell i närheten mycket dyra.
2024 年 2 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you for your feedback.

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 施設のコンディションと設備、客室の快適度
Meh
The hotel is in a prime location but it is extremely run down. Very old and not updated. Clean but not comfortable. The only great thing is that it has direct beach access which is great.
2024 年 1 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for your feedback.

10/10 (非常に良い)

James、Sarasota

2024 年 2 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for your feedback.

10/10 (非常に良い)

Miguel Alejandro

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Infraestructura antigua
2024 年 2 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 2 月 11 日)
We are delighted to note that you had a pleasant experience on your stay with us, and we appreciate your valuable feedback on our property.

6/10 (普通)

Sandra

家族旅行
Friendly staff, clean room but very dated especially bathroom
2024 年 2 月に 1 泊滞在
J Perez.からの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for your feedback.

10/10 (非常に良い)

Robert Lundemo

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Safe and friendly with good location
Safe and friendly motel style resort on Key Biscayne in a very good location. The standard is basic, but you have what you need for a fraction of the cost of the other hotels on the island. Self catering with kitchen where microwave is the only option for heating food. 20 minutes walk to Winn-Dixie or a 24h 7-eleven for your supplies. While staying here do not miss walks on the beach, the lighthouse and Vizcaya Museum and Gardens going back off the island. I had no issue with the water temperature in the pool in january which is unusual for me, but wifi coverage could have been better around the pool.
2024 年 1 月に 3 泊滞在
Antonioからの返信 (投稿日 : 2024 年 2 月 5 日)
We are delighted to note that you had a pleasant experience on your stay with us, and we appreciate your valuable feedback on our property.

6/10 (普通)

William

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you for your feedback.

10/10 (非常に良い)

Kristin

良かった点 : 清潔度、施設のコンディションと設備
Location.
2024 年 1 月に 2 泊滞在
Antonioからの返信 (投稿日 : 2024 年 1 月 27 日)
We are delighted to note that you had a pleasant experience on your stay with us, and we appreciate your valuable feedback on our property.

4/10 (不満)

Marc

カップルで旅行
I’ve stayed at this property before - this was very disappointing time. The property is very rundown now. Definitely needs improvements. When we arrived at our room, the doorhandle was broken. Coming off. We got maintenance to secure it. However, it never felt like the door would lock. Same thing for the inside windows. They did not lock. Ground floor. As the afternoon went by, we noticed we had people next to us in the adjacent room. By sunset, their dogs wouldn’t stop barking. They barked into the evening when we finally went and asked for a new room or what could be done. The man at the front desk told me it was a service dog. We have experience with service dogs as we have one in our family. We have been to service dog training. I don’t know service dogs that bark nonstop. With that said we did move to a new room. it was later in the evening and by this point we went straight to bed. When I woke in the morning to take a shower, I discovered there was blood or dried poop in the shower. I am not sure which one because I did not get close to it. When I went to tell the man at the front desk, he apologized, but really did not seem to care. He left it to me to clean. He never sent somebody over to clean it and did not come to look at it himself. It was almost as if he didn’t believe me or thought that maybe I was trying to pull some scam on him. Again, a very disappointing stay. I’m not sure we will ever be back.
2024 年 1 月に 1 泊滞在
Juan Pからの返信 (投稿日 : 2024 年 1 月 20 日)
Thank you for your feedback.

6/10 (普通)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス
Great choice if you looking for a basic no-frills property with great location that is steps to the beach. Our double pool view room had a table and chairs with umbrella right outside our door. We did not use the pool. Our room could use an update to the front door (warped sticky with wobbly door knob) and dated teal bathroom counter (too bad it wasn't replaced when the kitchen was done).
Juan Mからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for your feedback.

8/10 (良い)

David

気になった点 : 設備とサービス
They sold the parking lot to a corporate film shoot and insisted i park in an inconvinient location to accomdate there lack of coordinating
2024 年 1 月に 2 泊滞在
Juan Mからの返信 (投稿日 : 2024 年 1 月 10 日)
Thank you for your feedback.

8/10 (良い)

enrique

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
J Perez.からの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for your feedback.

10/10 (非常に良い)

jillian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Antonioからの返信 (投稿日 : 2024 年 2 月 11 日)
We are delighted to note that you had a pleasant experience on your stay with us, and we appreciate your valuable feedback on our property.

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Antonioからの返信 (投稿日 : 2023 年 11 月 21 日)
We are delighted to note that you had a pleasant experience on your stay with us, and we appreciate your valuable feedback on our property.

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
decent place to stay for a short stay
I only stayed 2 nights to avoid traffic for a festival. The hotel staff in the lobby was kind. First day of my stay, my room was cleaned while I was out. Would of liked to have prior knowledge of this before they came in. Was not given a sign to hang outside to not have my room turned over. Felt uncomfortable since I had valuables in the room and the room had no safe. The hotel is a bit older, gives off Miami motel vibes. Ample parking. My room came with 2 full beds and a small kitchenette. The bed I slept in was hard as a rock, pillows didn’t have much fluff to them. My bathroom, had a full shower, great water pressure however one of my water nobs fell during my stay, which is made it nearly impossible to turn on the hot water. Wall unit a/c worked great in my room, and it was on a running when I arrived. Didn’t have much time to check out other amenities, however did pass through to the beach, saw that there was a decent sized pool, with chairs, and an easy to get to walk way to the beach.
2023 年 11 月に 2 泊滞在
Antonioからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for your feedback. We'll address your comments to have them corrected.

6/10 (普通)

Thay

気になった点 : 施設のコンディションと設備
Close to the beach
2023 年 11 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2023 年 11 月 10 日)
We are delighted to note that you had a pleasant experience on your stay with us; and we appreciate your valuable feedback on our property.

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 2 泊滞在
Juan Mからの返信 (投稿日 : 2023 年 10 月 28 日)
Thank you for your feedback.

8/10 (良い)

Darlene、Perkiomenville

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Property is very dated and old but if you want to get away from craziness of Miami and be right on the beach. It’s very reasonable. Had a kitchen, near restaurants and grocery store. Bill Baggs Cape State Park was nice and so was Crandon Park. Staff was nice.
2023 年 10 月に 2 泊滞在
Antonioからの返信 (投稿日 : 2023 年 10 月 23 日)
We are delighted to note that you had a pleasant experience on your stay with us; and we appreciate your valuable feedback on our property.

10/10 (非常に良い)

Alison

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, close to shopping and steps to the beach. The pool was amazing as well. The housekeeping staff was incredibly helpful and kind. Thank you, Florence! Great deal for the money.
2023 年 9 月に 2 泊滞在
Juan Mからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you for your feedback.

2/10 (非常に不満)

Danay

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
No me agrado el lugar
2023 年 9 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2023 年 9 月 2 日)
Thank you for taking the time to share your thoughts. However, we apologize we did not meet your expectations.

6/10 (普通)

Fatima

グループ旅行
良かった点 : スタッフとサービス
2023 年 8 月に 2 泊滞在
J Perez.からの返信 (投稿日 : 2023 年 8 月 28 日)
Thank you for your feedback.

10/10 (非常に良い)

Timothy

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
T-N-T Stay
There was a dog in the neighboring room that would start barking at 7AM. The same neighbor would play their TV loud until 11-11:30 AM. The room was dirty, the bathroom was dirty. The overall cleanliness was less than desirable. The grounds and resort was beautiful with a lot of potential. The rooms not only dirty but very dated. And dated would be ok if the furniture didn’t have stains on them too. Again, dirty.
2023 年 8 月に 2 泊滞在
Antonioからの返信 (投稿日 : 2023 年 8 月 15 日)
Thank you for staying with us and taking the time to share your thoughts. However, we apologize for the inconveniences you had and we'll look into your comments further.

10/10 (非常に良い)

Suzanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
While this property needs a bit of updating, it has great bones and I’m so glad they’ve preserved it and not allowed capitalism to tear it down and rebuild another giant, modern hotel. I felt like I jumped back in time, very picturesque.
2023 年 7 月に 1 泊滞在
Antonioからの返信 (投稿日 : 2023 年 7 月 19 日)
We are delighted to note that you had a pleasant experience on your stay with us; and we appreciate your valuable feedback on our property.

8/10 (良い)

Marlene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 3 泊滞在
Antonioからの返信 (投稿日 : 2023 年 7 月 19 日)
We are delighted to note that you had a pleasant experience on your stay with us; and we appreciate your valuable feedback on our property.

10/10 (非常に良い)

MAGRIFF

2023 年 7 月に 7 泊滞在
Antonioからの返信 (投稿日 : 2023 年 7 月 19 日)
We are delighted to note that you had a pleasant experience on your stay with us; and we appreciate your valuable feedback on our property.

8/10 (良い)

Dorothy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Retro but NICE!
2023 年 6 月に 2 泊滞在
Antonioからの返信 (投稿日 : 2023 年 7 月 6 日)
We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback on our property.

8/10 (良い)

Robert

2023 年 5 月に 3 泊滞在
Antonioからの返信 (投稿日 : 2023 年 7 月 15 日)
We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback on our property.

8/10 (良い)

Katie

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Staff extremely nice and helpful. It appears that they are in the process of some much-needed renovations, and I hope they are completed soon as the spot is a gem. It has direct access to the beach, but they also have a pool if it's more your speed. Simply needs some updating.
2023 年 5 月に 4 泊滞在
J Perez.からの返信 (投稿日 : 2023 年 6 月 6 日)
Thank you for your feedback.