ガゼボ

クオリティ イン フロリダ シティ - ゲートウェイ トゥ ザ キーズの口コミ

2.5 out of 5

口コミ

8.4

とても良い

評価 10 - 1002 件の口コミ中 469 件が非常に良い" "
評価 8 - 1002 件の口コミ中 347 件が良い" "
評価 6 - 1002 件の口コミ中 116 件が普通" "
評価 4 - 1002 件の口コミ中 46 件が不満" "
評価 2 - 1002 件の口コミ中 24 件が非常に不満" "

8.4/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Kakeru

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 3 月 26 日)
Hello Kakeru,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
サービスも朝食も満足。
スタッフは丁寧で、早朝4:00のチェックアウトにも丁寧に対応してくれました。 部屋のタオルがリボンのように可愛らしくたたまれてて、嬉しかったです。朝食はチーズオムレツなどが美味しかったです。いつでも、コーヒーがロビーで飲めるのも良かったです。
2021 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 1 月 2 日)
Thank you for your valuable opinion regarding our hotel. We hope to see you again in the future.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
モーテルタイプの、少し古めのホテルでした。ハイシーズンということで、それでもそれなりの値段だったので、10点満点!(大満足)とはいきませんが、まぁ、総合的に許容範囲で、特に目立った問題はありませんでした。
2018 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2019 年 1 月 8 日)
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
非常に良かった。
2018 年 6 月に 2 泊滞在
Managerからの返信 (投稿日 : 2018 年 7 月 5 日)
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 (普通)

hagureneko、JAPAN

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
幹線沿いの便利な立地
エバーグレースやビスケーン国立公園へのアクセスに便利。US1沿いにあり、マイアミやキーウェストへの足がかりに良い立地。
2018 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2018 年 1 月 17 日)
Thank you for sharing your experience. We appreciate your comments regarding our hotel. We appreciate you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.

10/10 (非常に良い)

Ken Allen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean rooms and grounds. Nice heated pool. Set back off street so it's quiet but easy to get to. Staff was very polite.
2024 年 3 月に 6 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 23 日)
Hi Ken! We're thrilled you had a perfect stay with us! A clean and quiet environment, a refreshing heated pool, and friendly staff are all key ingredients for a fantastic experience, and we're happy we delivered on all fronts!Thank you for recognizing the cleanliness of the rooms and grounds, the relaxing atmosphere of the heated pool, and the courteousness of our staff. We appreciate you highlighting these aspects of your stay.We hope you'll consider us again for your future travels! Thank you for choosing our hotel!

10/10 (非常に良い)

Frank

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet, good location for just passing through- front desk people were very welcoming and helpful. Best breakfast for hotels like this.comfy beds. Enjoyed our Stay immensely and will stay here again
2024 年 5 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Frank! Absolutely fantastic! A perfect 5-star rating and such enthusiastic comments are truly rewarding. You especially appreciated the quiet atmosphere, convenient location for travelers, friendly and helpful staff, delicious breakfast that exceeded expectations for this hotel category, and comfortable beds. We're delighted you enjoyed your stay immensely and plan to return. Thank you for choosing our hotel! We look forward to seeing you again soon for another comfortable and convenient stay.

10/10 (非常に良い)

Ginger

カップルで旅行
良かった点 : 設備とサービス
Very disappointed that there are only two outlets to plug in our devices. One is convenient on one side of the bed, the other is beside the door without any surface to lay the charging devices on. Fortunately we did bring the charging bricks since there are -0- USB charging ports in the room. In today's world, the ability to charge one's devices is a necessity, not a luxury.
2024 年 5 月に 1 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 5 月 11 日)
Hi Ginger,We appreciate your feedback and are glad to hear you rated your stay highly. While we understand your concern regarding the outlets in the room, we'd like to assure you that we regularly review guest feedback to improve our amenities. We apologize for any inconvenience caused and will certainly take your comments into consideration for future enhancements. Thank you for choosing our hotel, and we hope to welcome you back for an even more satisfying experience.

10/10 (非常に良い)

Pedro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 5 月 11 日)
Hi Pedro,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 (非常に良い)

Nikunj A、jersey city

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
location
2024 年 5 月に 5 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 5 月 11 日)
Hi Nikunj,We're delighted to hear that you appreciated our hotel's prime location! We've strived to provide our guests with convenient access to the best attractions and amenities the area has to offer. Our team works diligently to maintain the standards of comfort and satisfaction that our guests deserve, ensuring that their stay is both enjoyable and memorable. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 (非常に良い)

Alexandra

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super Unterkunft in toller Lage
2024 年 5 月に 1 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 5 月 11 日)
Hi Alexandra,We're thrilled to hear you enjoyed your stay with us and found our location convenient. Providing top-notch accommodation in a prime location is always our aim. We strive to offer a comfortable and memorable experience to all our guests, and we're delighted that we succeeded during your visit. Your satisfaction is our priority, and we look forward to welcoming you back on your next trip.

6/10 (普通)

Diane

2024 年 5 月に 1 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 5 月 11 日)
Hi Diane,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

10/10 (非常に良い)

Bruce

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Vey nice hotel
2024 年 4 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 30 日)
Hi Bruce! Thank you for your feedback! We're thrilled to hear that you found our hotel to be very nice. We strive to provide a pleasant and comfortable experience for all our guests, and we're delighted that you enjoyed your stay with us. We appreciate your kind words and hope to have the opportunity to welcome you back again soon.

10/10 (非常に良い)

Lynn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Both the property and room were neatly kept. It’s an older property but they work hard to maintain it in good condition. Staff is also very friendly.
2024 年 4 月に 1 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 29 日)
Hi Lynn,We sincerely appreciate your positive feedback on our hotel's upkeep and cleanliness. Our dedicated team takes great pride in maintaining the property to high standards, despite its age. It's heartening to hear that our staff's friendliness added to your experience. Rest assured, we're committed to upholding these standards to ensure every guest enjoys a comfortable stay.

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 7 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 29 日)
Hi David,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

6/10 (普通)

marianna angela

No house keeping was done and an envelope was left behind saying house keeping was in the room not sure if that was for tip but this place is subpar to be asking for tips like that without even cleaning the room , we had to ask for towels.
2024 年 4 月に 4 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 27 日)
Hi Marianna! We apologize for the inconvenience you experienced during your stay with us. It's unacceptable that your room was not properly cleaned and that you had to request towels. This does not reflect the level of service we strive to provide to our guests.Please know that we take your feedback seriously and will address these issues with our housekeeping team to ensure that such oversights do not occur in the future. Additionally, we will investigate the matter of the envelope left in your room to ensure that our policies regarding tipping are communicated clearly and appropriately.Your comfort and satisfaction are important to us, and we regret that we did not meet your expectations on this occasion. We hope to have the opportunity to regain your trust and provide you with a better experience in the future. If you would like to discuss your concerns further or if there's anything else we can do to assist you, please feel free to contact our management team directly. Thank you for bringing these issues to our attention.

8/10 (良い)

Tracy

良かった点 : スタッフとサービス
2024 年 4 月に 5 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 27 日)
Hi Tracy! Thank you for your rating of 4 out of 5. We're glad to know that overall, you had a positive experience during your stay. Your feedback is important to us as we seek to continuously improve our services. If there are any specific areas where you feel we could have done better or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to exceed your expectations in the future.

10/10 (非常に良い)

Annuska

2024 年 4 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Hi Annuska! We're absolutely beaming after seeing your 5 out of 5 rating! Knowing we met – and hopefully exceeded – your expectations is truly gratifying. Thank you for choosing us, and we wish you all the best in your travels!

10/10 (非常に良い)

JOANNA A

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in and check out was easy & the staff was very nice. Breakfast was great & so convenient as well. Will definitely be booking again in the future.
2024 年 4 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Joanna! Thank you for the excellent rating and wonderful feedback! We're delighted to hear that your check-in and check-out processes were smooth and that you found our staff to be very nice. It's fantastic to know that you enjoyed our breakfast offerings and found them convenient.We look forward to welcoming you back for another great stay in the future. Thank you for choosing to stay with us, and we can't wait to host you again!

8/10 (良い)

Rene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wir haben uns für das Quality Inn entschieden, da wir von hier aus nach Key West weiter reisen wollten. Wir haben zwei Tage im Hotel verbracht. Schon der Checkin ging super schnell und freundlich. Es fühlt sich keineswegs wie ein zwei Sterne Hotel 🏨 an. Wir würden das Hotel wieder buchen. Danke an die freundlichen Mitarbeiter 👍
2024 年 4 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Rene! Thank you for your positive review and feedback! We're thrilled to hear that you had a pleasant experience during your stay with us and that our check-in process was fast and friendly. It's wonderful to know that you found our hotel to exceed your expectations, despite being classified as a two-star property.We appreciate your kind words about our staff and are glad to hear that their friendliness contributed to your enjoyment of your stay. We look forward to welcoming you back in the future and thank you for choosing to stay with us!

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Bathroom could use a little upgrade
2024 年 4 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Stephen! Thank you for the excellent rating! We appreciate your feedback regarding the bathroom, and we'll certainly take it into consideration as we continuously strive to improve our facilities for our guests.We're glad you had an overall enjoyable stay, and we look forward to welcoming you back in the future. Thank you for choosing to stay with us!

8/10 (良い)

Ralph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All Good
2024 年 4 月に 3 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 20 日)
Hi Ralph,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 (非常に良い)

mattie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, friendly staff, great location to explore the upper keys and Homestead.
2024 年 4 月に 1 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 14 日)
Hi Mattie,We appreciate your positive feedback regarding the cleanliness of our hotel, the friendliness of our staff, and our convenient location for exploring the Upper Keys and Homestead area. Maintaining a clean and welcoming environment is a top priority for us, and we're glad to hear that it met your expectations. Our team works diligently to ensure that every guest has a pleasant stay, and we're thrilled that you experienced our commitment to excellent service. Should you choose to stay with us again in the future, we aim to continue providing you with a comfortable and enjoyable experience.

10/10 (非常に良い)

Estefani

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Relaxing
2024 年 4 月に 3 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 13 日)
Hi Estefani,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating and comments about how relaxing your stay was, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 (非常に良い)

Kathryn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the continental breakfast, but we were also right next to two restaurants and a gas station which was very convenient.
2024 年 3 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 12 日)
Hi Kathryn! Thank you for sharing such positive feedback and for giving us a perfect rating. We are delighted to hear that you enjoyed our continental breakfast and found our location to be conveniently close to local amenities like restaurants and a gas station. It’s great to know that these aspects of your stay added to your comfort and convenience. We strive to offer a pleasant experience, and your satisfaction is very rewarding for us. We appreciate your kind words and are thrilled you had a wonderful stay. We look forward to welcoming you back for another enjoyable visit.

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 4 月に 4 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 7 日)
Hi Maria,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 (普通)

Suri

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Room floor was dirty even after we got room service. But the staff, esp the manager were really good about anything else we needed
2024 年 3 月に 5 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 7 日)
Hi Suri,We deeply apologize for the inconvenience caused by the cleanliness issue in your room despite our room service efforts. Our housekeeping team strives to maintain impeccable standards, and we will address this matter promptly. However, we're delighted to hear that you found our staff, especially the manager, to be attentive and accommodating during your stay. Your feedback is invaluable, and we'll use it to enhance our service quality further. Thank you for bringing this to our attention.

10/10 (非常に良い)

wayne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff Is Awesome!
2024 年 3 月に 3 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 7 日)
Hi Wayne,We're thrilled to hear that you had a positive experience with our staff during your stay! Providing exceptional service is at the core of our values, and we're glad to see that reflected in your feedback. Our team takes great pride in ensuring all guests feel welcomed and well taken care of throughout their time with us. Thank you for acknowledging their hard work and dedication to making your stay memorable. We hope to welcome you back again soon for another fantastic experience.

10/10 (非常に良い)

Derek

2024 年 3 月に 3 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Derek! Thank you for giving us a perfect score of 5 out of 5! We're thrilled to hear that you had such a wonderful experience during your stay. Your satisfaction is our top priority, and it's fantastic to know that we met all your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay in the future!

6/10 (普通)

Sarah Elizabeth

グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Breakfast wasn’t served one morning with no explanation. Carpet in room made feet turn black. Requested housekeeping for garbage, towels and toilet paper 3 days into stay and directed on how to do it ourselves. Property otherwise was clean and well maintained. Breakfast was excellent
2024 年 3 月に 4 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 4 日)
Hi Sarah Elizabeth,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Regarding breakfast, we strive to provide consistent service and will address any lapses in communication with our team. We're sorry to hear about the issue with the carpet and housekeeping, and we'll also look into these matters to ensure they're promptly resolved. However, we're delighted to hear that you found our property clean, well-maintained, and enjoyed our excellent breakfast. Your comments will assist us in improving our services for future guests.

10/10 (非常に良い)

Sandy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Chambre très spacieuse et bien équipée. Petit déjeuner basique mais efficace. Personnel gentil et accueillant.
2024 年 3 月に 3 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 4 日)
Hi Sandy,We're delighted to hear that you found our rooms spacious and well-equipped, providing a comfortable stay during your time with us. Our breakfast offerings are designed to provide a satisfying start to the day, focusing on simplicity and efficiency. It's heartening to know that our staff's warm and welcoming demeanor left a positive impression on you, as ensuring our guests feel at home is always our top priority. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

8/10 (良い)

Holly

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Minutes to the Keys and the Everglades. Rooms were clean, breakfast was good, beds were comfortable, grounds were spotless. Room had a mini fridge and a microwave. Mcdonalds was walking distance for morning coffee. I'd definitely stay again, price is right, no fee to park, but the best part is how close it is to Biscayne and The Everglades.
2024 年 3 月に 3 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 4 日)
Hi Holly,We're thrilled to hear that you enjoyed your stay at our hotel and appreciated our convenient location near the Keys and the Everglades. It's wonderful to know that you found our rooms clean and comfortable, and that our breakfast met your expectations. Our team works diligently to maintain the grounds, so it's rewarding to hear that they were spotless during your visit. We're also delighted that you found the amenities like the mini fridge and microwave convenient for your needs. We look forward to welcoming you back on your next trip to the area.

10/10 (非常に良い)

SANDRA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were very nice and helpful
2024 年 3 月に 2 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 4 日)
Hi Sandra,We're thrilled to hear that you found our staff to be very nice and helpful during your stay. Providing exceptional service is always our top priority, and we're glad that our team made a positive impression on you. It's our goal to ensure that every guest feels welcomed and well taken care of throughout their time with us. Thank you for sharing your experience, and we hope to welcome you back for another enjoyable stay in the future.

10/10 (非常に良い)

Jacqueline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and fantastic staff. Breakfast was good every morning and food was replenished frequently. We had a great stay for 6 nights...would stay there again for sure.
2024 年 3 月に 6 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 4 日)
Hi Jacqueline,We're thrilled to hear that you enjoyed your stay with us! Our team takes great pride in providing exceptional service and ensuring that our guests have a memorable experience. It's wonderful to know that you found our location convenient and appreciated the efforts of our staff. We strive to maintain high standards in all aspects of our hotel, from the quality of our breakfast to the attentiveness of our team. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

4/10 (不満)

Jiho

小さなお子様連れの家族旅行
気になった点 : 清潔度
Very old property around geto area near by state 1 highway, lots of motorcycle noise over the night with small bathroom and old air-conditioning system which makes terrible noise! Cheap and near by key west!
2024 年 3 月に 4 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 4 日)
Hi Jiho,We appreciate your feedback regarding your recent stay at our hotel. While we understand your concerns about the age of the property and its proximity to the highway, we strive to provide comfortable accommodations at competitive rates. As for the noise disturbances, we regret any inconvenience caused by external factors such as motorcycle noise, which unfortunately fall beyond our control. Rest assured, we value your insights and will continue to work towards enhancing the overall guest experience within our means.

6/10 (普通)

sophie

2024 年 3 月に 1 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 20 日)
Hi Sophie,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

10/10 (非常に良い)

Christine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thoroughly enjoyed our stay. Ideal location for going to the Keys, the Everglades or Biscayne National Park. Hot breakfast has a nice selection. Staff was very helpful.
2024 年 3 月に 3 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 30 日)
Hi Christine! Thank you for your outstanding review! We're thrilled to hear that you thoroughly enjoyed your stay with us and that our location was ideal for your explorations of the Keys, Everglades, and Biscayne National Park. We're also delighted that you found our hot breakfast selection to your liking and that our staff provided helpful service throughout your stay. Your satisfaction is our utmost priority, and we're grateful for your kind words. We look forward to welcoming you back for another wonderful stay in the future!

10/10 (非常に良い)

Terry

2024 年 3 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for the perfect score! We are delighted to hear that every aspect of your stay met your expectations. It is our highest priority to ensure that every guest experience is as enjoyable and comfortable as yours. Your feedback is greatly appreciated, and we can’t wait to host you again in the near future.

8/10 (良い)

Jasmin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good area
2024 年 3 月に 4 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 28 日)
Hi Jasmin! Thank you for your feedback! We're glad to hear that you found our hotel's location convenient. If there are any areas where we can improve to make your experience even better next time, please don't hesitate to let us know. We appreciate your business and hope to welcome you back again soon!

10/10 (非常に良い)

Suzanne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property very friendly staff close to highway 1 into keys
2024 年 3 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 28 日)
Hi Suzanne! Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and found our property and staff to your liking. We strive to provide excellent service and convenience to all our guests. If you're ever in the area again, we'd love to welcome you back for another pleasant stay.

10/10 (非常に良い)

scott

良かった点 : 清潔度、スタッフとサービス
So clean and spacious
2024 年 3 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 28 日)
Hi Scott! We're thrilled to hear that you had such a positive experience during your stay! Cleanliness and spaciousness are priorities for us, and we're glad to see that reflected in your feedback. Thank you for choosing us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.

8/10 (良い)

Ingo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 28 日)
Hi Ingo! Thank you for your feedback and for rating your stay with us as 4 out of 5. We're glad to hear that you had a positive experience overall. Your comments are valuable to us as we continuously strive to improve our services. If there are any specific areas where you feel we could have done better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

10/10 (非常に良い)

Melissa

家族旅行
良かった点 : 設備とサービス
The room was clean and comfortable but older. The staff was amazing! Everyone was helpful and polite. They went out of their way to help and give suggestions of attractions to visit in the area. Before booking I had read the reviews from others, glad they pointed me here!
2024 年 3 月に 4 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 28 日)
Hi Melissa! Thank you for your positive feedback! We're delighted to hear that you found our staff helpful, polite, and accommodating. It's our priority to ensure that our guests have a comfortable and enjoyable stay, and we're glad that you appreciated our efforts. We apologize for any inconvenience caused by the age of the room, but we're pleased to know that it was clean and comfortable for you. We're also grateful for the recommendations from other guests that led you to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back on your next visit!

8/10 (良い)

Norman

家族旅行
Very clean but older facility. Staff is very friendly. Good breakfast and excellent heated pool!
2024 年 3 月に 4 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 26 日)
Hi Norman! Thank you for your review! We're delighted to hear that you found our facility very clean and our staff friendly. It's great to know that you enjoyed the breakfast and found our heated pool excellent. Your feedback is appreciated, and we hope to have the pleasure of welcoming you back again soon!

8/10 (良い)

Jacques

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
motel standard mais bien tenu. Accès délicat derrière une station service mais qui assure un retrait par rapport à la route. Bon petit-déjeuner.
2024 年 3 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 26 日)
Hi Jacques! Thank you for sharing your feedback with us! We're glad to hear that you found the motel well-kept and appreciated the good breakfast. We apologize for any inconvenience caused by the tricky access behind the petrol station. Your comments are valuable to us as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back in the future for an even better stay!

10/10 (非常に良い)

JESSICA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable beds, clean rooms. Breakfast was decent and staff was great. No negatives about this place—I’d stay again. Seemed pretty safe when I went out running at 5:30 am, too.
2024 年 3 月に 3 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 26 日)
Hi Jessica! Thank you for sharing your positive experience! We're thrilled to hear that you found our beds comfortable, rooms clean, and breakfast decent. It's also great to know that you felt safe during your stay and that our staff provided excellent service. We appreciate your feedback and look forward to welcoming you back for another stay in the future!

8/10 (良い)

Kevin and Jennifer

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 23 日)
Hi Kevin and Jennifer! Thank you for your feedback and for rating your stay with us as 4 out of 5. We're glad to hear that you had a positive experience overall. Your comments are valuable to us as we continuously strive to improve our services. If there are any specific areas where you feel we could have done better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

8/10 (良い)

Tejas

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best 2 star hotel stay money can buy. Heavily guarded and walled hotel makes it feel a bit unsafe. Building’s super old, but upgraded. Staff were very friendly. Although they couldn’t come in person, they accommodated requests at the front desk. Our bathroom tub was worn and didn’t drain. Floors, though cleaned, felt very slimy and dirty. Breakfast’s ok, but not good. Very low quality foods
2024 年 3 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 21 日)
Hi Tejas! Thank you for taking the time to share your feedback with us. We're glad to hear that you found value in your stay and that our staff provided friendly service. We apologize for any inconvenience you experienced with the safety measures and the condition of the facilities. Your comments regarding the bathroom tub and the cleanliness of the floors are concerning, and we will address these issues with our housekeeping and maintenance teams to ensure that improvements are made. Regarding breakfast, we apologize if it did not meet your expectations. Your feedback is important to us, and we will use it to make necessary adjustments to improve the quality of our offerings. We appreciate your understanding and hope that despite the shortcomings you encountered, you were able to enjoy your overall stay with us. If there's anything else we can do to address your concerns or if you have any further comments, please don't hesitate to reach out to our management team. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

8/10 (良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 19 日)
Hi Gary! Thank you for your feedback and for rating your stay with us as 4 out of 5. We're glad to hear that you had a positive experience overall. Your comments are valuable to us as we continuously strive to improve our services. If there are any specific areas where you feel we could have done better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 3 月 17 日)
Hi Anthony,Thank you for being our guest with us at Quality Inn in Florida City and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.