Beautiful place on a beautiful location but beach rentals and towels were not included
Melissa
2021 年 6 月に 3 泊滞在
2/10
Expedia Or vrbo failed to book my reservations through hotel and it was a 3 hour customer service nightmare! I would never use them again
Logan D.
2021 年 4 月に 3 泊滞在
8/10
宿泊されたお客様
2021 年 1 月に 4 泊滞在
2/10
This rental has to be the worse place I ever stay at. Please don’t be fooled by the pictures that are posted on the site. To begin the smell as you walk into the apartment is overwhelming of a moldy stench. The place was dated and furniture was broken. The bed/carpets were moist and dirty. The bathrooms are dated and the tub was dirty and peeling of paint. The shower curtains were dirty. The ceilings had signs of leaking and patching of repairs. There was no lighting, whereas you had to carry and plug in a portable lamp. The pool taste of salty sea watch, there was no chlorine. Valet parking is $35 for 24 hours, where as there’s a parking lot for free right next-door in a parking lot. When contacting the host he was also not accommodating at all only to send someone to fix the AC that was also not working. I had to buy new towels because once we use the towels they never got dried because the rooms were so moist and hot. Please take it from me, DO NOT BOOK A ROOM AT THIS PLACE. I took picture to post.
Elizabeth.M
2020 年 9 月に 4 泊滞在
10/10
It was a great room & the view was everything I expected.
宿泊されたお客様
2020 年 9 月に 3 泊滞在
2/10
Not clean and the room smells bad worst place ever
Jas
2020 年 8 月に 4 泊滞在
10/10
Elin
2020 年 2 月に 10 泊滞在
6/10
The property is still under renovation however the pool area is clean and well organized, the property is safe and the staff are friendly and helpful
AndrewH
2020 年 2 月に 11 泊滞在
6/10
The property was very dated and in need of refurbishment.
宿泊されたお客様
2020 年 1 月に 3 泊滞在
2/10
This property was disgusting - NEVER again. Our checkin was delayed so we figured we would wait out at the pool. The pool was under construction, hot tub heater was broken, and the bar/restaurant was totally closed. When we finally got to the room, it was never cleaned. Absolutely horrible experience and expedia did nothing to help.
宿泊されたお客様
2019 年 1 月に 3 泊滞在
8/10
I loved the apartment I didn’t like that it was blankets
宿泊されたお客様
2019 年 4 月に 4 泊滞在
2/10
This was at best a 1star place to stay. Upon arrival the valet was rude and didn’t seem they wanted to be there. Walking in there was one desk attendant who was very disinterested in her job and once security attendant on his phone. The hallway to our room was like the hallway in the shining and our door looked like it had been kicked in before and a half attempt at a repair had been made. Our room although clean was a huge disappointment. The kitchen ceiling had some poor repairs made and looked ready to fall in and the apartment had some cheap updates done poorly at some point. We decided to check out the one working pool and beach to cheer oursleves up but the way to the pool was like walking down the alley to the Kumate in bloodsport. I’m 6’4” and 250lbs and I was looking for a weapon to grab Incase someone tried to attack my family and I. The one working pool was small but dirty and the gate to the beach had a broken lock so anyone could gain access to everything. Sadly the beautiful beach and area couldn’t overcome this horrible property. Since we had driven 20 hours we decided to try and get some sleep. The beds were like concrete and the a/c for the room above us sounded like a jet engine ready to explode. We ended up staying 1 night of a 4 night stay and decided to move to another property where we felt safe and could get a good nights sleep while enjoying the area.
Jason
2019 年 3 月に 4 泊滞在
10/10
Olivia
2019 年 3 月に 4 泊滞在
2/10
宿泊されたお客様
2019 年 2 月に 3 泊滞在
6/10
the unit in nice, good size, good beds only problem is in the kitchen, it was dirty, coffe machine not ok and no posibility to boil watter
宿泊されたお客様
2019 年 2 月に 7 泊滞在
2/10
Horrible viejo sucio de lo peor
juana
2019 年 2 月に 3 泊滞在
4/10
Liked view. Hated that the safe didn’t work. Wasn’t clear from expedia that the property wasn’t part of the hotel or that the place was getting a much needed renovation. Floor in condo unsafe for bare footed children. Bathroom dirty, used toothpick found in bath, floor tiles needing grout clean. Hated that Neighboring condos had occupants that were smoking marijuana all day - stinking up hallway and I had young kids with me. The door was difficult to lock and it wasn’t clear that it was locked or unlocked. Felt unsafe as a single woman with 2 little girls. Not enough towels for us - 4 towels for 3 girls for 4 days.
宿泊されたお客様
2019 年 2 月に 3 泊滞在
2/10
It was very bad experience. Air conditioning nor working in hall. We got robbed when left our belongings in room and went for beach. Hotel management says they are not responsible and no proper response from owner. Police said it's common in Alexandra hotel and no one ever got anything back. Stay away from this apartment and hotel.
KRANTI KUMAR
2018 年 12 月に 3 泊滞在
10/10
宿泊されたお客様
2019 年 1 月に 3 泊滞在
2/10
Building is decrepit, floors dirty the apartment was disgusting, toilet didn’t flush, shower took 30 minutes to get hot water. Terrace stunk from pot.
Murray
2019 年 1 月に 4 泊滞在
8/10
Globalement c'était très correct. La literie comme très souvent aux US était trop souple pour mon dos.
宿泊されたお客様
2019 年 1 月に 3 泊滞在
8/10
It was great. Place is awesome.
Only downside is there’s no housekeeping.
Sachin K.
2018 年 12 月に 4 泊滞在
8/10
La chambre était parfaite, tout comme l'emplacement. C'est vieux mais très viable. Nous sommes très satisfaits de notre choix. La seule chose que nous n'avons apprécié est le service que nous avons eu à notre arrivée à la réception.
Laurie-Anne
2018 年 12 月に 6 泊滞在
4/10
There was an odor on the 11th floor when you got off of the elevators. The hallway carpet and outside doors were filthy. There was no heat in the building. The plumbing made a really loud noise when you showered or flushed the toilets. The walls were paper thin. There was a knob missing on the stove, so we could only cook using three of the eyes during our stay. There was a smell of mold and wires exposed in the hallway heading towards the pool. The pool was not heated and on the last day of our stay, only one hot tub was working. The cable went out on the first day of our stay, so the Tv's were not working . We were told that this was a 3 star facility, and were disappointed with the accommodations.