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ミント ハウス マイアミ - ダウンタウンの口コミ

3.5 out of 5
ミント ハウス マイアミ - ダウンタウン
340 SE 3rd St, Miami, FL

口コミ

8.6

非常に良い

評価 10 - 148 件の口コミ中 97 件が非常に良い" "
評価 8 - 148 件の口コミ中 20 件が良い" "
評価 6 - 148 件の口コミ中 13 件が普通" "
評価 4 - 148 件の口コミ中 9 件が不満" "
評価 2 - 148 件の口コミ中 9 件が非常に不満" "

9.2/10

清潔度

9.4/10

設備とサービス

9.4/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

2/10 (非常に不満)

Yadiris

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
2024 年 4 月に 1 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 5 月 1 日)
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

8/10 (良い)

Marie

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you, Marie! We're so grateful to have fantastic guests like you! Please come back and see us any time!

4/10 (不満)

Dumitras

家族旅行, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was great except for the fact that the key FOB for the elevator was missing, luckily I was on a trip with some friends and their room had the key so I was able to leave and come whenever they did. I tried contacting customer support and ask for the key to which they replied they'd send someone to my room within an hour which didn't happen within that hour and I had to leave since I had plans and couldn't just wait forever. Also the TV was not functioning properly, had some sort of error connecting and wouldn't let me do anything besides turning it on and off. Otherwise everything else was amazing.
2024 年 4 月に 2 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 4 月 29 日)
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 (非常に良い)

arkadiy

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 4 月 29 日)
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 (非常に良い)

beverly

良かった点 : 清潔度
2024 年 1 月に 1 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 4 月 29 日)
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

6/10 (普通)

Cheryl

良かった点 : 清潔度、施設のコンディションと設備
Good location with nice gym and pool, the room was fine but all the little things were poor. Our fob for the lift did work for the entire stay, nor did the lights in our room. We asked for more towels (we only had one between two of us) and that room 3 days to come.
2024 年 4 月に 4 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 4 月 29 日)
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

2/10 (非常に不満)

Pablo

The property wasn’t the best price for the stay and the view wasn’t all that
2024 年 4 月に 2 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 4 月 29 日)
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 (非常に良い)

Patricia

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nos encanto el apartamento y la zona. Muy recomendable.
2024 年 3 月に 3 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 4 月 29 日)
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 (非常に良い)

LISA、Madison

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location! Quick walk to the water ways and my conference location.
2024 年 4 月に 3 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 4 月 29 日)
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 (非常に良い)

Claudia

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 4 月 10 日)
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

2/10 (非常に不満)

Mee

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
There were quite a few issues with the apartment I stayed in. Shower, sink, and kitchen did not drain well and you had to wait 5-15 mins for water to go down. Elevator was confusing to used, key door pin was incorrect when I arrived there at 2am in the morning from the airport so I had to wait for someone to fix it. Key fob was not registered which was essential because you can't access elevators, entry way to the apartments, hotel etc. TV did not work and I called 3x to have the issue fixed and no one came. The experience overall was a nightmare.
2024 年 3 月に 6 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 3 月 27 日)
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 (非常に良い)

Danny

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Pool was very warm and had a rain shower!
2024 年 3 月に 3 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 3 月 13 日)
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 (非常に良い)

Aquino

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Much better than staying at a hotel especially for a family.
2024 年 3 月に 1 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

8/10 (良い)

Matthew

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The place itself was amazing. But I had a huge issue and apparently all the places are individually owned so the front desk couldn’t help me. My code to the room didn’t work. And there’s no individual to call if you have an issue. It took me just short of an hour to get into the room from when I realized the code didn’t work. It was incredibly frustrating and kept me from doing something I wanted to do.
2024 年 2 月に 1 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 2 月 26 日)
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

8/10 (良い)

Björn、Frankfurt

家族旅行, 小さなお子様連れの家族旅行
Das Hauptproblem die fehlende Parkplätze und es gibt nur einen Valet Parking Service. Dieser kostest USD40.- pro Tag oder es gibt eine monatliche Falte Rate. Da dort grosser täglicher Andrang ist dauert es oft sehr lange bis man sein Auto bekommt. Das Appartement war sehr schön aber nicht sehr sauber und es gab einige technische Defekte. Diese wurden dann behoben. In Sachen Sauberkeit fehlt aber vor der Vermietung wohl eine interne Abnahme.
2024 年 1 月に 28 泊滞在
Marchie B.からの返信 (投稿日 : 2024 年 2 月 17 日)
Thank you for staying with us! We appreciate your feedback.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、客室の快適度
Check-in was a breeze and felt right at home! Will DEFINITELY be looking to stay here the next time I am in Miami.
2024 年 2 月に 3 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

8/10 (良い)

Keith

家族旅行
良かった点 : 清潔度、客室の快適度
2024 年 2 月に 1 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 2 月 14 日)
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

6/10 (普通)

Johnnyne

カップルで旅行
気になった点 : 清潔度、設備とサービス
Nice place but not for that price.
2024 年 2 月に 1 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 2 月 14 日)
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

2/10 (非常に不満)

Jason

家族旅行
気になった点 : 清潔度、客室の快適度
Dirty party room
The building is called Muze but the booking is under Mint House. Even with GPS, the building was hard to find. The online checkin was easy but a bit intrusive. They require a background check. We were sent an email with the checkin information. This gave us checkin time and a door code. Our checkin time was 3:30. We arrived around 3:45. The room was being cleaned when we arrived. There were cans of red bull and was extremely dirty. There were a pair of dirty panties on the floor. It appeared as a party took place the night prior. Needless to say the room was not ready. The cleaning women asked to give her an hour to finish up. We walked around a few blocks and got an early dinner. We came back approximately 40 minutes later with pizza. The room was sol not clean so we ate dinner on the balcony. Another 30 minutes later the cleaning lady left. We started to explore the room after and found most floors were not clean. My 2 sons were going to use the pull out sofa. When we moved the coffee table it was apparent that the room was not very clean. The sheets on the sofa were black in spots. The tv did not have a remote and the only way to use it was with a Roku. At this point I called the main number to see if we could switch rooms. The number went to a main number and not our specific location. The lady on the phone apologized for the room and informed us they had no additional rooms and assured us someone would call us back. No one ever did! For the price I expected much more!
2024 年 1 月に 1 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 2 月 7 日)
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 (非常に良い)

mark

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Marchie B.からの返信 (投稿日 : 2024 年 2 月 3 日)
Thank you for staying with us! We appreciate your feedback.

10/10 (非常に良い)

Adelaida

グループ旅行
Buena localización apt muy bonito todo
2024 年 1 月に 3 泊滞在
Mint Houseからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

10/10 (非常に良い)

Douglas

グループ旅行
良かった点 : 清潔度、客室の快適度
Perfect Pre-Cruise Stay
Such an amazing property for us to stay with friends prior to our cruise out of the Miami port. Easy to get in, great amenities, picture perfect! Will definitely be back and will definitely send clients here as well!
2024 年 1 月に 1 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2024 年 2 月 6 日)
Thank you, Douglas! We're so grateful to have fantastic guests like you! Please come back and see us any time!

8/10 (良い)

Anthony

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Instructions on entry left out how to use elevators to get to room. Valet lot has height restriction and had to park at a different garage. Otherwise great value. Beautiful place! Great decor lots of space. Great view! Would stay again the other items are just informational as I don’t want anyone else to drive around downtown Miami for parking or riding elevators. lol. Will stay again but with a lower vehicle and know how to get to room now 🙂
2024 年 1 月に 1 泊滞在
Marchie B.からの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for staying with us! We appreciate your feedback.

10/10 (非常に良い)

Michael、San Diego

2024 年 1 月に 2 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2024 年 1 月 24 日)
Thanks so much, Michael. We're so glad we were able to host you and appreciate your feedback

8/10 (良い)

William

2024 年 1 月に 1 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2024 年 1 月 24 日)
Thanks so much, William. We're so glad we were able to host you and appreciate your feedback

10/10 (非常に良い)

Przenyslaw

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Very pleased, beautiful property, very specious. View from balcony breathtaking !
2023 年 12 月に 2 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you so much, Przenyslaw! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

8/10 (良い)

Rithvik

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you, Rithvik! We're so grateful to have fantastic guests like you! Please come back and see us any time!

2/10 (非常に不満)

Matthew

出張
良かった点 : 清潔度、客室の快適度
Worst check-In process of all time.
The check-in process was terrible…the worst in 30+years of traveling. Too cumbersome, invasive (background check, additional deposit required, no one available to process check-in, almost an hour to get through it) painful.
2023 年 12 月に 1 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you, Matthew for sharing your feedback. It's notes like this that help us continue to improve our guest’s experiences to create memorable and seamless stays.

8/10 (良い)

Joseph

出張
良かった点 : 清潔度、客室の快適度
AMAZING
Place was amazing! Only issue was the shampoo dispenser was broken and we had no shampoo. I called and texted Mint House and was told twice that someone would bring some. No one ever did. I’ll bring my own next time….cause it was still worth coming back!
2023 年 12 月に 4 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 12 月 10 日)
Thanks so much, Joseph. We're so glad we were able to host you and appreciate your feedback! Hope to see you again soon!

10/10 (非常に良い)

Wanda Lowe

良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Mint Houseからの返信 (投稿日 : 2023 年 12 月 6 日)
Thanks so much, Wanda. We're so glad we were able to host you and appreciate your feedback! Hope to see you again soon!

10/10 (非常に良い)

Gloria

2023 年 12 月に 1 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you, Gloria! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 (非常に良い)

Christian

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Kann man ohne schlechtes Gewissen immer weiterempfehlen.
2023 年 11 月に 3 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you so much, Christian! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

8/10 (良い)

Laurice

家族旅行
良かった点 : 清潔度、客室の快適度
Muito bom
Apartamento muito bom, mas um pouco confuso na hora do check in.
2023 年 11 月に 5 泊滞在
Mint House Guest Care からの返信 (投稿日 : 2023 年 11 月 23 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Tina

家族旅行
良かった点 : 清潔度、客室の快適度
Hotel was great clean and close to my favorite store whole food. The only negative think I have to mention is that we didn’t have internet and couldn’t get our phones or the TV connected to WiFi. I called customer service and someone was supposed to call me back but I never got a call back and the next day we checked out already. Overall great experience at Mint House. Will book again.
2023 年 11 月に 2 泊滞在
Mint House Guest Care からの返信 (投稿日 : 2023 年 11 月 23 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

HEATHER、WEST BROOKFIELD

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This condo like property was super clean, easy to get to, easy check-in process and great location, especially to the Miami cruise port. Pool area was great and quiet. I would definitely recommend this property and will stay again.
2023 年 11 月に 1 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you so much, Heather! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

10/10 (非常に良い)

Ruth Selma

良かった点 : 清潔度、施設のコンディションと設備
Excellent location and very cozy apartment, we shall definitely come back.
2023 年 11 月に 2 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you so much, Ruth Selma! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

10/10 (非常に良い)

Adam

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Perfect for what we were looking for. Great location in the city, clean and modern, quiet and comfortable. Very large compared to traditional hotels. Great communication about checking in and our stay, including the offer to stock the fridge for us. Highly recommended and will definitely stay again when in Miami.
2023 年 11 月に 1 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 16 日)
It’s feedback like this that makes our day! Thank you so much, Adam for the kind words. It was an honor to host you, and we hope to see you again soon.

10/10 (非常に良い)

angel

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
todo perfecto unicos 2 defectos, valet parking super caro y lento, y entrar y salir del condominio de noche bien dificil mucho trafico
2023 年 11 月に 2 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 16 日)
Thanks so much, angel. We're so glad we were able to host you and appreciate your feedback! Hope to see you again soon!

10/10 (非常に良い)

angel

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
es como tener mi propio apartamento en Miami:):)
2023 年 11 月に 2 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 16 日)
We’re so grateful for your kind words, angel! Thank you for staying with us and we hope to see you again soon!

10/10 (非常に良い)

DUMITRU、TROY

良かった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 5 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you, Dumitru! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 (非常に良い)

Jasmine

良かった点 : 清潔度、客室の快適度
2023 年 10 月に 1 泊滞在
Elijah S. からの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for staying at Mint House. We are glad that you enjoyed your stay with us. We look forward to hosting you again soon!

10/10 (非常に良い)

Charlie

良かった点 : 清潔度、施設のコンディションと設備
Great for the price, very nice apartment
2023 年 10 月に 1 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 16 日)
We’re so grateful for your kind words, Charlie! Thank you for staying with us and we hope to see you again soon!

10/10 (非常に良い)

Heather、Newport

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
apartment was beautiful, staff was so friendly and helpful!
2023 年 10 月に 3 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 16 日)
We’re so grateful for your kind words, Heather! Thank you for staying with us and we hope to see you again soon!

10/10 (非常に良い)

Chong

2023 年 10 月に 1 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you, Chong! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 (非常に良い)

Muath

良かった点 : 清潔度、客室の快適度
2023 年 9 月に 2 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you, Muath! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 (非常に良い)

Selena

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very nice, clean, and convenient location.
2023 年 9 月に 2 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you, Selena! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 (非常に良い)

Lois

家族旅行, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I love my stay downtown.
2023 年 10 月に 1 泊滞在
Mint House Guest Careからの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you, Lois! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 (非常に良い)

Jason、Sherman Oaks

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location, clean room that was tastefully decorated. Memory foam bed was a bit too soft, but otherwise the room was great.
2023 年 10 月に 3 泊滞在
Marchie B.からの返信 (投稿日 : 2023 年 10 月 5 日)
We appreciate your feedback. Thank you for staying with us!

10/10 (非常に良い)

Aaron

良かった点 : 清潔度、施設のコンディションと設備
washer and dryer / balcony had great view
2023 年 9 月に 3 泊滞在
Elijah S.からの返信 (投稿日 : 2023 年 10 月 1 日)
Thank you for staying at Mint House. We are glad that you enjoyed your stay with us. We look forward to hosting you again soon!

6/10 (普通)

LaShanda

カップルで旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
Our stay was okay. Our room could have been cleaned better and utensils should have been checked. There was fried rice on the coffee table and our kitchen had no utensils. The name of the building is not the name on ANY of the reservations, so if it's your first time, it could be confusing. Valet tried to double charge us because they didn't check us out correctly the first night. The front desk workers should be more knowledgeable about what is available on-site to guest.
2023 年 9 月に 2 泊滞在
Mint Houseからの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for your feedback, LaShanda. We will do our best to make our service better.