施設からの眺望

クリントン ホテル サウス ビーチの口コミ

4 out of 5
クリントン ホテル サウス ビーチ
825 Washington Ave, Miami Beach, FL

口コミ

7.2

良い

評価 10 - 1517 件の口コミ中 658 件が非常に良い" "
評価 8 - 1517 件の口コミ中 219 件が良い" "
評価 6 - 1517 件の口コミ中 209 件が普通" "
評価 4 - 1517 件の口コミ中 157 件が不満" "
評価 2 - 1517 件の口コミ中 274 件が非常に不満" "

7.4/10

清潔度

7.8/10

スタッフとサービス

7.4/10

設備とサービス

7.0/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

6/10 (普通)

Gakuto

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
The staff were friendly, but they didn't clean my room sometimes and the hair dryer was so sticky.
2024 年 1 月に 5 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Gakuto,Thank you for taking the time to write a review about our hotel. We are pleased to hear that you found our staff friendly and that we were able to meet your expectations when it comes to providing good value accommodations. On the other hand, allow us to apologize for any inconvenience the housekeeping service provided may have caused. We have taken note of your comments and rest assured that these will be considered when making improvements in order for us to provide our guests with a more desirable stay. Thank you again for your candid feedback. We hope that you will give us another opportunity to serve you again.

10/10 (非常に良い)

victor

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A beautiful hotel with an ideal location in Miami. Easy access to all the main attractions.
2024 年 3 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Victor, Thank you for staying with us at The Clinton South Beach and for sharing your kind comments! We are delighted to hear that you were able to enjoy our wonderful hotel as well as take advantage of our convenient location, right in the heart of South Beach. We cannot wait to welcome you back again soon!

10/10 (非常に良い)

liam

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location of this hotel is perfect, right in the heart of Miami. Plus, it's beautiful inside and out.
2024 年 5 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Liam, Thank you for staying with us at The Clinton South Beach and for sharing your kind comments! We are delighted to hear that you were able to enjoy our wonderful hotel as well as take advantage of our convenient location, right in the heart of South Beach. We cannot wait to welcome you back again soon!

10/10 (非常に良い)

alexander

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Attention to detail in cleanliness was evident throughout the hotel. Excellent experience.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

arnoldo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel's cleanliness and organization made my stay very enjoyable. Will return
2024 年 4 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Arnoldo, Thank you for taking the time to share your recent experience with us. We are so pleased to know that you enjoyed your stay and that you found your room well to your liking. It is always motivating on our end to receive commendable feedback from our valued guests like you. We can't wait to welcome you back soon!

10/10 (非常に良い)

tea

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I felt very comfortable knowing the hotel was so clean and well-organized.
2024 年 5 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Tea, Thank you for staying with us at The Clinton South Beach and for sharing your kind comments.We can't wait to welcome you back soon!

2/10 (非常に不満)

Briauna

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Poor condition. Too many issues with room. They don’t provide wash clothes in the room you have to request them.
2024 年 5 月に 3 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Briauna, It saddens me that you were not satisfied with our hotel. We apologize for the inconveniences that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

2/10 (非常に不満)

yvonne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Yvonne, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.

10/10 (非常に良い)

Ana、Pinole

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had an excellent experience at the Clinton Hotel. The customer service stood out the most for me - the staff were incredibly friendly, energetic, and communicative. The management is very guest-oriented, which I truly appreciated. The VIBES - Highly recommended.
2024 年 5 月に 3 泊滞在
Zamanthaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying with us and share your feedback!

2/10 (非常に不満)

Sumit

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed only 1 night, worst experience, entire hotel had a fowl smell of POD, first night 1 room given was without terrace. Second day terrace room was given which had 20-25 mosquitoes easily visible, when asked front desk they simply suggested they cannot do anything and asked us to work with TP to seek refund. Checked out second day and requested for refund for remaining 2 nights.
2024 年 5 月に 3 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Sumit, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

4/10 (不満)

Brianna

気になった点 : 清潔度、施設のコンディションと設備
Not very clean
2024 年 5 月に 2 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Brianna, It saddens us that you were not satisfied with our hotel. We apologize for the inconveniences that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

2/10 (非常に不満)

Audrie

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
DISGUSTING!!! ROACH INFESTED DO NOT BOOK !
2024 年 5 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Audrie, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay.We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

6/10 (普通)

Ratnakara R

家族旅行
The property is located near to the beach. This property doesn't have parking. The A/C machine was making lot of noice. Room door lock stopped working after first day stay. They could not fix it while we were on the property.
2024 年 4 月に 3 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Ratnakara, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay.We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

6/10 (普通)

Shakesha

気になった点 : 清潔度、施設のコンディションと設備
It was ok wasn’t great needs some improvements
2024 年 5 月に 3 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Shakesha, Thank you for staying with us at The Clinton South Beach. We thank you for your feedback and your comments. We apologize for any inconvenience you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon. We hope to have the opportunity of welcoming you back to re- The Clinton South Beach in the near future.

2/10 (非常に不満)

Ruby

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This Property Was Terrible Literally Roaches Allll over the place the bathroom had roaches in the shower I have pictures and videos of everything ! Also during check out the lady that helped us said that they were going to wave the resort fees because of the roaches in our room and she did not do that I still was charged the resort fee we were not accommodated at all
2024 年 5 月に 2 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Ruby, Thank you for staying with us at The Clinton South Beach and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow us to express our sincerest apologies. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay.We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach.

10/10 (非常に良い)

Ana María

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Se encuentra muy bien ubicada
2024 年 5 月に 2 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Ana, Thank you for staying with us at The Clinton South Beach and for sharing your kind comments.We can't wait to welcome you back soon!

10/10 (非常に良い)

Kristal

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a very good hotel to stay at
2024 年 5 月に 4 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Kristal, Thank you for staying with us at The Clinton South Beach and for sharing your kind comments.We can't wait to welcome you back soon!

10/10 (非常に良い)

George

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay in the middle of everything. Wonderful saltwater rooftop pool. With a great sunrise view ,of the ocean.
2024 年 5 月に 1 泊滞在
Daiからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your feedback!

10/10 (非常に良い)

Bichiko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good
2024 年 5 月に 2 泊滞在
Daiからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your feedback!

2/10 (非常に不満)

Tianna

気になった点 : 清潔度、スタッフとサービス、設備とサービス
No working sink in rest room no linen no rollaway bed no iron no towel … security checked me in no staff at 11pm to pay or assist … full refund please
2024 年 5 月に 1 泊滞在
Daniela からの返信 (投稿日 : 2024 年 5 月 10 日)
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

6/10 (普通)

Kaitlyn

2024 年 5 月に 3 泊滞在
Daniela からの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your feedback!

10/10 (非常に良い)

Cesar May

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Ceasar, Thank you so much for staying with us at The Clinton South Beach. We really appreciate you taking the time to share your rating with us. We hope to have the pleasure of welcoming you back soon!

6/10 (普通)

Jessica

家族旅行
気になった点 : 設備とサービス
The location is great. However, there were no washcloths in the room & we had to smash a roach. Needs updating. Elevator is a little questionable.
2024 年 5 月に 1 泊滞在
Daiからの返信 (投稿日 : 2024 年 5 月 10 日)
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 (不満)

Miguel

カップルで旅行
気になった点 : 施設のコンディションと設備
El hotel presenta condiciones descuidadas y casi deplorables. Podrían remozarlo con pequeños detalles que lo hagan lucir mejor. Lo mejor es el personal de mostrador y la gente de la limpieza.
2024 年 5 月に 4 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Miguel, Gracias por quedarse con nosotros en The Clinton South Beach. Lamentamos que su estancia no haya sido extraordinaria. Ciertamente esto no está a la altura de nuestros estándares y son comentarios como el suyo los que nos permiten mejorar nuestro hotel cada día.Nos gustaría conocer un poco más sobre sus inquietudes durante su estancia, para ello podría ponerse en contacto con nuestro equipo de atención al huésped para poder ofrecerle una mejor solución a un tema tan delicado como es su estancia. Esperamos tener la oportunidad de rectificar la situación y darle la bienvenida nuevamente para que vuelva a experimentar The Clinton South Beach.

6/10 (普通)

John

家族旅行
Way too high priced for an average hotel. Would never stay there again
2024 年 4 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear John, It saddens us that you were not satisfied with our hotel. We apologize for the inconveniences that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

6/10 (普通)

Katrece、Bronx

カップルで旅行
The pool was nice
2024 年 5 月に 3 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Katrece, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.

6/10 (普通)

Said

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
is ok
2024 年 5 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Said, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.

10/10 (非常に良い)

Matthew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 5 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Matthew, Thank you so much for staying with us at The Clinton South Beach. We really appreciate you taking the time to share your rating with us. We hope to have the opportunity of welcoming you back to re- The Clinton South Beach in the near future.

4/10 (不満)

Kevin

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Kevin, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.

6/10 (普通)

Sibel

良かった点 : スタッフとサービス、施設のコンディションと設備
Just ok!
2024 年 4 月に 4 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Sibel, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence. Thank you for taking the time to review our hotel and we truly hope that we will have another opportunity to welcome you back.

6/10 (普通)

Rose marie

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The ladies at the front desk was friendly. The cleaning staff didn’t do a good job cleaning they just made the beds with the same dirty sheets, same soiled towels and bathroom floors. We had to ask for fresh towels which was difficult because the staff didn’t speak a word in english. We had to pay for cleaning for everyday right?
2024 年 4 月に 4 泊滞在
Daniela からの返信 (投稿日 : 2024 年 5 月 1 日)
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 (良い)

Chris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Daniela からの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for your feedback!

10/10 (非常に良い)

hugo

2024 年 4 月に 2 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Hugo, Thank you so much for staying with us at The Clinton South Beach. We really appreciate you taking the time to share your rating with us. We hope to have the pleasure of welcoming you back soon.

6/10 (普通)

Julielt Paola Pernett

グループ旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Propiedad sucia
2024 年 4 月に 5 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Julielt, It saddens me that you were not satisfied with our hotel. We apologize for the inconveniences that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

2/10 (非常に不満)

Shanteal

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The housekeepers left super early in the day so they wouldn’t bring us towels or wash rags, but we found out that there was people there they were just being lazy! Also, they were up at like five in the morning right outside our bedroom window being noisy! I had my soda explode on the blanket and we asked for a need comforter and they made us sleep with no blankets!
2024 年 1 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Shanteal, Thank you for staying with us at The Clinton South Beach. We understand that your stay was negatively affected by the level of service you received. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

6/10 (普通)

Alexis

カップルで旅行
良かった点 : スタッフとサービス
I didn’t like how there was no hot water in shower. Parking was very limited. We had to walk 3 blocks with suitcases because no private parking. Not the hotel fault but I didn’t see listed “no private parking” My whole floor smelt of MJ. Service & workers was great and it was clean!
2024 年 4 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Alexis, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

10/10 (非常に良い)

Calvin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was a pretty good property. Our room was large and quiet for the most part. The staff was friendly and every time we requested something they had it with no wait time. I love that it was in the middle of everything and the hotel was very well kept.
2024 年 4 月に 3 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Calvin, thank you for taking the time to share your recent experience with us. We appreciate your compliments regarding our friendly hotel staff. It was our pleasure to have hosted you and glad that we were able to make your stay enjoyable and comfortable. We can't wait to welcome you back soon!

2/10 (非常に不満)

Erica

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I would strongly advise not staying here. The room was sooo dirty. I told the front desk and they did offer to give me my money back or clean the room. I asked for a different room but they didnt have snything available and the hotels in the area were booked. Also what needed to be done was not just cleaning. The curtains had spots the walls had peeling paint. The room had holes in the walls the room had sand and dirt in the corners the beds were old and dusty. The bathroom was half decent. I just wished id read all of the reviews before booking because the complaints are the same. The balciny wouldve been awesome but there holes in the walls as well as dirt on the tables and the chairs were rusted. I wpuld never ever stay here ever again. Ive included pics so that you can see what i mean
2024 年 4 月に 3 泊滞在
Daniela からの返信 (投稿日 : 2024 年 4 月 25 日)
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 (良い)

Kadi-Ann

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was okay yhe only part o didn't like is that it's my first time going to a hotel that doesn't put sml rags in the bathroom
2024 年 4 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Kadi-Ann, Thank you for staying with us at The Clinton South Beach. We thank you for your feedback and your comments. We apologize for any inconvenience you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Enkeleda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Enkeleda, Thank you so much for staying with us at The Clinton South Beach. We really appreciate you taking the time to share your rating with us. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Derek

2024 年 4 月に 2 泊滞在
Daniela からの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your feedback!

6/10 (普通)

Kaveh

家族旅行
The smell of cleaning materials was pretty annoying, the rooms facilities are old, my fridge is watering all the time, limited towels, also tooth brush and everything in the room will be charge at the end
2024 年 4 月に 4 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Kaveh, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay.

8/10 (良い)

dale

家族旅行
良かった点 : 清潔度
Room was nice & clean, safe and secure,only downfall in the room, both lamps were horrible condition I took pictures, overall great experience at Clinton and South Beach ⛱️🏖️
2024 年 4 月に 4 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Dale, Thank you for staying with us at The Clinton South Beach and for sharing your comments. We are thrilled to hear that you were able to take advantage of our convenient location, right in the heart of South Beach. We understand that your stay was negatively affected by the condition of the rooms. We apologize for any inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back to re-experience The Clinton South Beach!

6/10 (普通)

Amanda、Port Orchard

2024 年 4 月に 2 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Amanda, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.

10/10 (非常に良い)

wilson

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location..close to beach..retail..drug store..restaurants.. bars etc.. If you want to sleep late make sure to get room not close to the pool area
2024 年 4 月に 2 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Wilson, Thank you for staying with us at The Clinton South Beach and for sharing your comments. We thrilled to hear that you were able to take advantage of our convenient location, right in the heart of South Beach. We apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back to re-experience The Clinton South Beach!

8/10 (良い)

Cameron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel worked out great for us. Our room was large and it’s in a great location. Would happily stay there again
2024 年 4 月に 4 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Cameron, Thank you for staying with us at The Clinton South Beach and for sharing your kind comments! We are delighted to hear that you were able to enjoy our wonderful hotel as well as take advantage of our convenient location, right in the heart of South Beach. We cannot wait to welcome you back again soon!

2/10 (非常に不満)

Shaneequa、Brooklyn

This hotel room tv didn’t work bathroom didn’t close phone didn’t work and I called 3 days before my trip no one pick up !
2024 年 4 月に 4 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Shaneequa, Thank you for staying with us at The Plymouth South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We would like to know a little more about your concerns during your stay, for this you could contact our guests services team in order to offer a better solution to a sensitive issue such as your stay.

10/10 (非常に良い)

Eboney、Brooklyn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Must stay
2024 年 4 月に 2 泊滞在
Daiからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for staying with us. We appreciate the feedback !

2/10 (非常に不満)

Emina

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I HIGHLY recommend not staying at this hotel. Rating this a 4 star hotel is a joke. I know it’s a bargain for the area but I’ve stayed at highway motels in the middle of no where that were better. For starters, the staff are not welcoming. They do their jobs, but barley smile and talk (don’t even say hello as you walk by). The room itself was extremely old and frankly dirty. The lamps were rusted, lamp covers curtains and linens stained. The beach towels and bath towels were dirty more than half the time. We didn’t even get wash cloths, just 3 towels for a 4 person occupied room. Our room didn’t have an iron or hair dryer-we did receive it once we asked. We had our room cleaned and it was barley brushed over. We didn’t even get new towels. There’s no way to mark on the door do not disturb, so expect someone coming into your room. There’s bugs that look like roaches everywhere. We killed at least 5 in our 4 day stay. The room is muggy and smells of mold. The AC works well. The Wi-Fi in the room is very spotty, but works well in the lobby. The pool is not what it looks like in photos. There’s four lounge chairs in the middle of a restaurant by a pool that barley fits 4 people. It’s very awkward to use while people are eating around you at a sit down restaurant. The only positives are the area. It is very close to everything on south beach. There’s an amazing poke place next door and other dining options.
2024 年 4 月に 4 泊滞在
Daiからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Emina, Thank you for staying with us at The Clinton South Beach. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We hope to have the chance rectify the situation and welcome you back to re-experience The Clinton South Beach

2/10 (非常に不満)

Fang

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Service Team からの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Fang, We noticed that you rated our service experience low. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence.