2/10 (非常に不満)
Ulises、Florida
家族旅行
2019 年 8 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Place does not exist. I got there, called them 100 5, I called Expdia multiple times, they called the owner, and there was no answer. However, after being in the phone with Expedia for over an hour , Expedia told me that they were going to charge me for it. I told them that they place does not exist. Instead of offering to help me book another place, they were more worried about the fees. I had to book another hotel . I was traveling with my family. This was an ordeal and I would expect Expedia would have come to my help. I am a gold member and they didn’t care. Don’t book this place and I would hope Expedia improve service. I don’t mean to complain but they should call me and give me a refund for this place plus pay for my additional expenses due to the hassle and putting me and my family at risk in the middle of a huge city.
Ulises
2019 年 8 月に 5 泊滞在