Located in Nouvelle Ville, a neighborhood in Metz, Hôtel Alerion is near a train station. Porte Serpenoise and Statue of Marshall Ney are local landmarks, and some of the area's attractions include Centre Culturel de Metz Queuleu and Centre Culturel Marc Sangnier. Looking to enjoy an event or a game while in town? See what's going on at Stade Municipal Saint-Symphorien, or consider a night out at Galaxie Mega Hall. Visit our Metz travel guide
57000, Moselle, Metz, 20 Rue Gambetta
What's nearby
Metz Cathedral
16 min walk - 1.4 km
Quartier Impérial
3 min walk - 0.3 km
Centre Pompidou-Metz
6 min walk - 0.5 km
Metz Christmas Market
11 min walk - 0.9 km
Place de la Republique
12 min walk - 1.0 km
Getting around
Metz Station
2 min walk
Metz (ETZ-Metz - Nancy - Lorraine)
29 min drive
Restaurants
Starbucks
2 min walk
Muse
7 min walk
Fox Coffee
2 min walk
Brasserie Restaurant ABC
1 min walk
Brasserie Restaurant Pompidou
6 min walk
About this property
Hôtel Alerion
Hotel located in Nouvelle Ville
Hôtel Alerion provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
2 meeting rooms, multilingual staff, and a reception hall
An elevator and smoke-free premises
Room features
All guestrooms at Hôtel Alerion feature comforts such as free WiFi and free newspapers.
Other amenities include:
Bathrooms with tubs or showers and free toiletries
Offsite parking available (EUR 8 per day); discounts available
Self parking on site (EUR 8 per night)
Food and drink
Weekday buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 5.50 to 10 per person
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Business services
2 meeting rooms
Accessibility
Elevator
More
1 building
4 floors
Reception hall
Smoking not allowed
Room amenities
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with digital channels
More
Desk
Free daily newspapers
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 5.50 to 10 per person
Self parking fee: EUR 8 per night
Nearby parking fee: EUR 8 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property class
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Hôtel Alerion pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hôtel Alerion?
As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Hôtel Alerion on Oct 5, 2026 start from ¥10,402, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 8 per night.
What time is check-in at Hôtel Alerion?
Check-in start time: 2 PM; Check-in end time: 11:00 PM.
What time is check-out at Hôtel Alerion?
Check-out is at 11:00 AM.
Where is Hôtel Alerion located?
Located in Nouvelle Ville, this hotel is within a 10-minute walk of Quartier Impérial and Centre Pompidou-Metz. Arsenal de Metz and Porte Serpenoise are also within 15 minutes. Metz Station is only a 2-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hôtel Alerion Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.4
Location
8.4
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 110 out of 423 reviews
10 - Excellent
110
Rating 8 - Good. 185 out of 423 reviews
8 - Good
185
Rating 6 - Okay. 85 out of 423 reviews
6 - Okay
85
Rating 4 - Poor. 25 out of 423 reviews
4 - Poor
25
Rating 2 - Terrible. 18 out of 423 reviews
2 - Terrible
18
Reviews
Verified review
8/10 Good
Monique
Aug 10, 2026
Liked: Cleanliness, staff & service
Stayed at Hotel Alerion on several occasions. It seems like there are new owners. I was a little disappointed with the maintenance. The light in the bathroom was so dim that you could not see. After several requests, it was replaced and worked great. The elevator was out of order and from what I heard , it has been like that since November 2025. The room was nice . The staff was very good and helped carry the luggage.
They also helped us with directions.
Overall, it was a nice stay.
The hotel is at an excellent location, the staff at the front desk are very friendly and helpful. Overall good values. The facility is out date, the room and the corridor were not as clean as we had hoped, and could use some improvements.
The reception staff is wonderful, but the property is ran down, the rooms are not properly clean (the common areas are even worse).
Also the establishment houses refugees, so you have families with small (and loud) children living full time in the premises. Very raucous, very noisy. Elevator has been broken for over a year. Drains in both sink and shower are clogged.
Here’s a polished version within roughly 1,500 characters that keeps the tone factual and suitable for a refund request:
Writing
I am awaiting a response regarding my request for a full refund following my decision to check out after only one night of a three-night stay.
The property itself was extremely basic and poorly maintained, with very limited facilities and little to no visible staff presence throughout my stay. The overall condition of the hotel did not meet reasonable expectations.
A significant issue was the persistent smell of stale cigarette smoke throughout the building. Despite smoking restrictions, other guests were smoking in their rooms, causing smoke to spread into communal areas and neighbouring rooms.
The hotel was also exceptionally noisy. The walls appeared to be paper-thin, meaning conversations, televisions, doors, and general activity from both inside and outside the hotel could be heard clearly at all hours, making it impossible to rest comfortably.
During my stay, cigarettes being smoked inside the property resulted in a fire alarm and the evacuation of the entire building, which raised serious concerns regarding guest safety and management of the premises.
Additionally, it appeared that the entire first floor was being used to accommodate refugees. While I have no objection to this in principle, it was information that was not disclosed at the time of booking and contributed to the overall atmosphere and experience differing significantly from wha
Hotel qui semble laissé a l'abandon.
Insonorisation entre les chambres inexistante.
Tâches sur le parquet flottant, sur les rideaux...
Les trous dans les portes sont bouchés avec du tissu.
Douche fendue, la porte de celle-ci etait déposée et mise sur le coté.
La porte entre le sas d'entrée et la chambre n'avait pas de pêne.
Seul point positif : les toilettes étaient separés de la salle de bain et donnaient sur le sas d'entrée et pas directement dans la chambre.
Situation idéale et personnel sympathique, serviable et à l'écoute. En revanche, tout l'hôtel nécessite une rénovation complète pour revenir dans les standards.
Absolument pas au niveau de l'attendu d'un hotelet encore moins au vu de la note élevée . Malgré une reservation non annulable, j'ai préféré trouver un autre hotel plus en état et sécurisant...
Seul point positif, la personne a l'accueil qui fait ce qu'elle peut dans cet établissement
extreem smerige kamer en vieze badkamer. Gangen stinken en tapijt ziet eruit alsof er vlooien inzit. Vriendelijke man achter de balie. Ik ben niet gebleven. De vloer van de kamer plakte aan mijn schoenen.
Bon, que dire pendant cette période difficile pour les hoteliers.
Chambre réservée en travaux, pas de visu de ma résa, Chambre de remplacement avec télécommande HS, Wifi hors portée, pas de protection matelas, pas vraiment de draps, voisins du dessus à fond jusqu'à 00h, et voisins du dessous à fond jusqu'à... 3 heures. J'ai bien essayer de changer de chambre mais l'autre était pire en terme de bruits. Bref, pour 80 euros 4 heures de sommeil...un 3 étoiles... comment dire ....