Excelente hotel por su ubicación y servicio el buffet del desayuno está delicioso con comida típica de Mérida
Alberto
2025 年 6 月に 4 泊滞在
6/10
Muebles viejos y manchas
Rodolfo
2025 年 6 月に 3 泊滞在
10/10
I stated at Hyatt Regency for four nights recently. It is a fabulous hotel- and although not centrally located- its approx 20 minute walk to the center; it is easy to access with uber and bus transportation. The Regency staff will greet you with a smile; they remember you and accommodate guests at every opportunity. I received an upgrade without asking. The rooms are spacious with wide views to see sparkling meridian lights the higher u are. The breakfast buffet is scrumptious with a blend of Yucatan and traditional foods. Yummy! The location is close to many restaurants, and a wide selection of international tastes. I look forward to a return!
Valerie
2025 年 6 月に 4 泊滞在
10/10
Todo bien
Hector
2025 年 6 月に 3 泊滞在
8/10
Rooms look tired and dull. AC in club room was incredibly noisy. I had to turn it off to video call.
Service in the club room was lacking.
Service in Italian restaurant extremely slow.
Service in rest of the hotel was amazing, especially breakfast restaurant.
Debbie
2025 年 6 月に 2 泊滞在
6/10
The hotel and personel were outstanding. The problem was the unrully kids that invaded our floor until after midnight screaming and running through the halls after numerous calls over a two day period they tried to contain the kids. Not much was done we'll check next time before we book.
Richard
2025 年 6 月に 6 泊滞在
10/10
muy buena atencion
Maria
2025 年 6 月に 3 泊滞在
2/10
Muchisimo ruido no pude dormir
Julieta antonella
2025 年 6 月に 1 泊滞在
2/10
Mal no pudimos dormir mucho ruido y recepción no hace nada
Carlos
2025 年 6 月に 2 泊滞在
2/10
Mal no pudimos dormir por un evento deportivo de chicos que hicieron escándalo todo el fin de semana en el hotel en la noche y madrugada, llamamos a recepción para que hiciera algo pero no hicieron nadaaaaa fue horrible y mis bebés tampoco pudieron dormir y al hotel no le importó nada
Carlos
2025 年 6 月に 1 泊滞在
10/10
The hotel location is perfect, the attention from all personnel was incredible, the installations gorgeous and the breakfast buffet unbelievable.
Jorge
2025 年 6 月に 2 泊滞在
8/10
Está bien pero las habitaciones están cansadas, los baños muy incómodos las duchas muy viejas
alvaro
2025 年 6 月に 1 泊滞在
6/10
The room was so dirty. I took many pictures and showed it to the front desk person. They were nice and gave me another room but this stay left me with a bitter taste...
I also try to make reservations at the famous restaurant Le petit chef and they could not accomodate me...
sonya
2025 年 6 月に 2 泊滞在
10/10
This hotel was a great location near the main pedestrian street...but some distance 915-20 minutes to center by foot. It's a lovely, clean modern hotel, with a rooftop pool and bar. They could use a bit more shade around the pool area, though. Would be good to add some umbrellas there. Merida is really hot!! it was 101 degrees F every day we were there.
Shari
2025 年 5 月に 3 泊滞在
10/10
Roberto
2025 年 5 月に 2 泊滞在
10/10
Fang
2025 年 5 月に 4 泊滞在
10/10
Todo me gusto
alejandro
2025 年 5 月に 2 泊滞在
10/10
Excelente Todo, desde la Bienvenida y Salida, Huele deli, limpieza, cama suuuper comoda y ropa de cama rica, estacionamiento,El buffete rico y el restaurante italiano deli. Gracias todo el personal muy amable, regresaremos en nuestra sig visita.