グレートノーザンモーテルの口コミ

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グレートノーザンモーテルの口コミ

グレートノーザンモーテル

5070 N Highway 51, Mercer, WI

7.8

良い

7.6/10

清潔度

8.2/10

スタッフとサービス

7.8/10

設備とサービス

7.2/10

施設のコンディションと設備

7.4/10

環境への配慮

8/10 (良い)

Cynthia

カップルで旅行

2024 年 4 月 11 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The stay was pleasant and amenities were very good.

2024 年 4 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2024 年 4 月 12 日)

Thanks for staying with us. We appreciate your feedback.

8/10 (良い)

Kyle

出張

2023 年 12 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Best thing about this hotel is the attached restaurant/bar. Very goods drinks and food at a responsible price. Wish the hotel had a better breakfast. You could tell the bagels and english muffins were sitting out a few days as they were rock hard. Hot fresh coffee by 4:30am every day was much appreciated. Staff was very friendly. Rooms were super clean but could use a little cosmetic work.

2023 年 11 月に 3 泊滞在

The Great Northernからの返信 (投稿日 : 2024 年 1 月 21 日)

Thanks for staying with us. We appreciate your feedback.

10/10 (非常に良い)

Kristy

出張

2023 年 10 月 28 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I stayed in the suite and it was amazing. The bar n grill food was excellent and really affordable. My room was incredible and having the lake with a beach right there. I could have stayed much longer and will absolutely come back.

2023 年 10 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 11 月 3 日)

Thanks for staying with us. We appreciate your feedback.

8/10 (良い)

Zuzanna

2023 年 10 月 15 日

良かった点 : 清潔度、スタッフとサービス

Okay.

2023 年 10 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 10 月 16 日)

Thanks for staying with us. We appreciate your feedback.

8/10 (良い)

Ryan

2023 年 10 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Easy to find and relaxing

2023 年 10 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 10 月 15 日)

Thanks for staying with us. We appreciate your feedback.

8/10 (良い)

Mark

カップルで旅行

2023 年 10 月 9 日

良かった点 : 清潔度、施設のコンディションと設備

Front desk staff wasn’t the friendliest. Room is tired, but clean & great view.

2023 年 10 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 10 月 10 日)

Thanks for staying with us. We appreciate your feedback.

8/10 (良い)

Paul

カップルで旅行

2023 年 9 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

It was nice

2023 年 9 月に 2 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 9 月 30 日)

Thanks for staying with us. We appreciate your feedback.

4/10 (不満)

Kraig

カップルで旅行

2023 年 9 月 25 日

気になった点 : 設備とサービス

Windows and screens were broken, shower leaked and everything is very outdated. The beds were rock hard, pillows were flat and the towels were tiny. They didn’t have housekeeping so if you needed anything you had to ask the front desk. Definitely overpriced for what you get

2023 年 9 月に 3 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 9 月 26 日)

Thanks for staying with us. We appreciate your feedback.I wish you would have come to the desk and reported the problems so we could have fix it to make your stay a better one. We are in the process of renovating rooms with new carpet, curtains, etc., we hope you try us again and ask for a newly renovated room.

10/10 (非常に良い)

Mike

2023 年 9 月 16 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Clean room easy to get to to for a wedding i was attending

2023 年 9 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 9 月 17 日)

Thanks for staying with us. We appreciate your feedback.

2/10 (非常に不満)

Jennifer

2023 年 9 月 5 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 施設のコンディションと設備

The room was a suite it had two rooms and only one of the rooms had and air conditioner. Abe it was on the second floor. There was no way the air was going to get to the bedroom. It was 90 plus degrees outside that day. We had to sleep on the couch and recliner. They need to add a unit to the bedroom.

2023 年 9 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 9 月 8 日)

We appreciate your feedback

10/10 (非常に良い)

Christopher

カップルで旅行

2023 年 9 月 1 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Nice place, good restaurant.

2023 年 8 月に 2 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 9 月 2 日)

Thanks for staying with us. We appreciate your feedback

8/10 (良い)

Joanne

2023 年 8 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Not fancy but clean and comfortable.

Clean, comfortable room for a one night stay.

2023 年 8 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 8 月 21 日)

Thanks for staying with us. We appreciate your feedback.

8/10 (良い)

Cathy

2023 年 8 月 14 日

良かった点 : スタッフとサービス

2023 年 8 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 8 月 15 日)

Thanks for staying with us. We appreciate your feedback.

8/10 (良い)

Ben

2023 年 8 月 7 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 8 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 8 月 7 日)

Thanks for staying with us. We appreciate your feedback.

8/10 (良い)

David

2023 年 8 月 6 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Very nice stay for the hotel portion.

This was our 4th or 5th stay at this property. Room was clean and comfortable (as usual). Generally love staying at this property. Continental breakfast was basic fare as most hotels. Downside of our stay was the service at the attached bar/restaurant. Were told to grab any open (there were a few, but none of them cleaned off).. after standing and waiting for about 10 minutes for someone to come and clean the table, we finally grabbed a bar rag off the bar and cleaned our own table, and grabbed our own menues. Still no service. Finally went to the bar and asked for 2 waters and a server. Eventually got to eat. If there were other options nearby after a long day on the motorcycle we would have done so. Hopefully this was an abberation and not the norm, as not what we have experienced here in the past.

2023 年 8 月に 1 泊滞在

The Great Northern Hotelからの返信 (投稿日 : 2023 年 8 月 7 日)

Thanks for staying with us. We appreciate your feedback.

10/10 (非常に良い)

Scott

2023 年 8 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Superb

2023 年 8 月に 1 泊滞在

The Great Northern Hotelからの返信 (投稿日 : 2023 年 8 月 7 日)

Thanks for staying with us. We appreciate your feedback.

4/10 (不満)

Brian

2023 年 8 月 4 日

気になった点 : スタッフとサービス、施設のコンディションと設備

Disappointed

Sink didn’t drain, curtains coming off the hooks, no elevator for second floor, no clock, asked front desk to call us in the morning. They called us too late. Beds shook when dryer is running. Place needs a lot of work.

2023 年 8 月に 2 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 8 月 4 日)

Sorry you were not happy with your stay. I wish you would have come to the desk and reported the problems so we could have fix it to make your stay a better one. We are in the process of renovating rooms with new carpet, curtains, etc., we hope you try us again and ask for a newly renovated room.

10/10 (非常に良い)

Heather

出張

2023 年 8 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great Stay

We always have a great stay here. The service is friendly and the bar/restaurant is great!

2023 年 8 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 8 月 5 日)

Thanks for staying with us. We appreciate your feedback.

10/10 (非常に良い)

Alexis

2023 年 8 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 6 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 8 月 4 日)

Thanks for staying with us. We appreciate your feedback.

6/10 (普通)

Dan

2023 年 7 月 24 日

The air conditioner wasn’t removing the humidity very well

2023 年 7 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 7 月 24 日)

Thanks for staying with us. We appreciate your feedback.

8/10 (良い)

Marge

家族旅行

2023 年 7 月 24 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Housekeeping and maintenace

Only complaint, we had a non smoking room and when you walked in it smelled like an ashtray with cigerattes . Once we ran ac and fan it subsided. We could not open windows becsuse gaps in screen frame would have let insects in.

2023 年 7 月に 2 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 7 月 24 日)

Thanks for staying with us. We appreciate your feedback

6/10 (普通)

James

小さなお子様連れの家族旅行

2023 年 7 月 22 日

気になった点 : 施設のコンディションと設備

TV had 9 channels. Room was dim. Poor lighting. Room fan had no light attached to it. No refreshment machine available on 2nd floor. No ice maker either.

2023 年 7 月に 3 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 7 月 22 日)

Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Todd

2023 年 7 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

It was quick and easy... Nice place to rest my head on a clean pillow.

2023 年 7 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 7 月 21 日)

Thanks for staying with us. We appreciate your feedback

6/10 (普通)

Cheryl

カップルで旅行

2023 年 7 月 20 日

Nice area. Booked on Expedia and when checking in it was 40.00 cheaper. Disappointed that I didn’t just go through the motel.

2023 年 7 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 7 月 21 日)

Thanks for staying with us. We appreciate your feedback

6/10 (普通)

Lee、Chicago

2023 年 7 月 15 日

良かった点 : 清潔度、スタッフとサービス

On first floor, can hear every foot step on second floor.

2023 年 7 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 7 月 16 日)

Thanks for staying with us. We appreciate your feedback

6/10 (普通)

Mark

家族旅行

2023 年 7 月 10 日

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

You don't get a five star hotel for 3 star pricing

For the price, a decent experience. However, no maid service for multiple day stays. Pillows are about 2" thick. But the view of the lake is lovely. You don't get a five star hotel for 3 star pricing

2023 年 7 月に 2 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 7 月 10 日)

Thanks for staying with us. We appreciate your feedback.

6/10 (普通)

Jeffrey

2023 年 7 月 9 日

2023 年 7 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 7 月 29 日)

Thanks for staying with us.

8/10 (良い)

Steven

出張

2023 年 7 月 7 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Alright, but not handicapped-friendly

The place was okay, and the staff was not unfriendly, but there were a few shortcomings: (1) No elevator. (2) The main door into the lobby was not auto-opening, so pushing a baggage cart through the door opening was a two-person job: one to push the cart and another to hold the door open. (3) Our handicapped room (#120) had the smallest sink countertop I’ve ever seen in my life. There was barely enough room for a toothbrush and toothpaste tube.

2023 年 7 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 7 月 7 日)

Thanks for staying with us. We appreciate your feedback

2/10 (非常に不満)

Amy

カップルで旅行

2023 年 7 月 4 日

気になった点 : スタッフとサービス、施設のコンディションと設備

Walked into the lobby to check in and it absolutely reeked of cigarettes. Room was large and clean, but the whole thing shook….not even joking. My only guess would be the laundry room two doors down. Went to eat at the connected restaurant. Wow what a terrible experience that was. The place was busy and obviously understaffed, so I totally get having to wait and we put our patient pants on and waited. And waited. And waited. Over an hour and a half later 3 of the four other people in our group finally got their food. I asked where our order was since we ordered 10-15 minutes before our friends and we met with confused looks. They never put our order in the computer along with my friends appetizer order. We walked out. I won’t ever be going back.

2023 年 7 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 7 月 4 日)

We appreciate your feedback. We are very sorry you didn't enjoy you stay.

6/10 (普通)

Polly、New River

家族旅行

2023 年 6 月 9 日

気になった点 : 清潔度

Beds are terrible, room was not clean. There were tics in the room on the carpet. Bed linens are old and threadbare. Bed was hard! Door locks are not secure.

2023 年 6 月に 2 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 6 月 9 日)

We appreciate your feedback. We are very sorry you didn't enjoy your stay. I wish you would have let the front desk know about any issues so the problems could have been fixed during your stay.

8/10 (良い)

Teresa

2023 年 6 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Visiting our new property!

We recently purchase land in the area and needed a place to stay for a few days. Our stay was nice. The room was very large and on the lake side of the building. Loved that the windows opened so we could listen to the birds and Loons. Had a burger in the bar that was delicious. We would stay again.

2023 年 5 月に 3 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 6 月 2 日)

Thank You! Glad you enjoyed your stay.

10/10 (非常に良い)

David

出張

2023 年 4 月 23 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

A perfect place to stay in Northern Wisconsin!

2023 年 4 月に 6 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 4 月 23 日)

Thanks for staying with us. We appreciate your feedback

8/10 (良い)

Lee Ann

2023 年 4 月 12 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

The Great Northernからの返信 (投稿日 : 2023 年 5 月 3 日)

Thanks for staying with us. We appreciate your feedback

10/10 (非常に良い)

JAMES M

家族旅行

2023 年 3 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

only negative was the band on saturday night....

2023 年 3 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 3 月 28 日)

Thanks for staying with us. We appreciate your feedback.

10/10 (非常に良い)

Stacy

カップルで旅行

2023 年 3 月 12 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Our room was spacious and clean.

2023 年 3 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 3 月 12 日)

Thanks for staying with us. We appreciate your feedback

6/10 (普通)

Angela

カップルで旅行

2023 年 3 月 6 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

Love that it was right on the trail. As I have read, carpets could use a good cleaning or replaced, and that is very true. I understand they get people for ATV/snowmobile trails, but it still needs to be worth $170 a night stay. Drain in the sink wouldn't even keep up with the water, toilet plugged up, we didn't take a shower there due to then fact we were sure we would be up to our ankles in water. Good thing we were there just for one night. Bar area was nice and food and prices were good as well.

2023 年 3 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 3 月 7 日)

We are very sorry you didn't enjoy your stay. If you would have noticed the front desk they could have sent maintenance to your room to fix any issues. The price you paid is not the same as the hotel charges you did go through a 3 party website which charged you more.

10/10 (非常に良い)

Jamie

家族旅行

2023 年 2 月 21 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Great location on the lake

2023 年 2 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 2 月 21 日)

Thanks for staying with us. We appreciate your feedback

6/10 (普通)

james

家族旅行

2023 年 2 月 17 日

気になった点 : スタッフとサービス

The beds suck badly need updated The refrigerator you could not adjust the temperature it froze everything and leaked on the floor The shower head was Terrible I had a clean my room tag on my door handle for 3 days No one came to even change out the towels

2023 年 2 月に 4 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 2 月 18 日)

We appreciate your feedback. We are very sorry you didn't enjoy you stay. I wish you would have let the front desk know about your refrigerator so the problem could have been fix. Also at the front desk where you check in is a sign stating due to staffing shortages we can not service rooms and to go to the front desk to get fresh towels and linens.

10/10 (非常に良い)

David

グループ旅行

2023 年 2 月 16 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great older hotel. Service was wonderful!!

2023 年 2 月に 2 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 2 月 17 日)

Thanks for staying with us. We appreciate your feedback

8/10 (良い)

Nicholas

2022 年 12 月 31 日

2022 年 12 月に 2 泊滞在

The Great Northernからの返信 (投稿日 : 2023 年 1 月 1 日)

Thanks for staying with us. We appreciate your feedback

10/10 (非常に良い)

james

2022 年 12 月 23 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Convenient for snowmobiling and restaurant and bar at property

The Great Northernからの返信 (投稿日 : 2022 年 12 月 23 日)

Thanks for staying with us. We appreciate your feedback

8/10 (良い)

Scott

グループ旅行

2022 年 12 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2022 年 12 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2022 年 12 月 20 日)

Thanks for staying with us. We appreciate your feedback

10/10 (非常に良い)

Karey

カップルで旅行

2022 年 10 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

We stayed in the suite which was like our own little apt. Very clean, well decorated, cozy! Nice contintal breakfast in spacious dining / lounge area overlooking the lake. Wonderfull grille attached to the hotel where we had dinner. Great place to stay!

2022 年 10 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2022 年 10 月 31 日)

Thanks for staying with us. We appreciate your feedback

2/10 (非常に不満)

Jeffrey

2022 年 10 月 2 日

2022 年 9 月に 2 泊滞在

The Great Northernからの返信 (投稿日 : 2022 年 10 月 3 日)

Thanks for staying with us. We appreciate your feedback

8/10 (良い)

Lu Ann

2022 年 10 月 1 日

2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Colleen Lynn

家族旅行

2022 年 9 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Large, quiet and comfortable

Stellar room! Wish we could have stayed longer. The fish fry was excellent. The hotel is located walking distance from everything. The room was huge, which was great for our pups. We were concerned about being so close to the restaurant on a Friday night but didn't hear any outside noise, in fact the room was silent in the middle of the night. The property is dated and rhe breakfast was lacking (cream cheese available but no breads?) But would absolutely book here again if we were in the area.

2022 年 9 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2022 年 9 月 19 日)

Thanks for staying with us. We appreciate your feedback

10/10 (非常に良い)

Jeff

2022 年 9 月 6 日

2022 年 9 月に 2 泊滞在

The Great Northernからの返信 (投稿日 : 2022 年 9 月 8 日)

Thanks for staying with us. We appreciate your feedback

10/10 (非常に良い)

Lynn

2022 年 8 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Utv trip

Room was nice beds comfortable. Walking distance to bar and restaurant which was nice

2022 年 8 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2022 年 9 月 2 日)

Thanks for staying with us. We appreciate your feedback

6/10 (普通)

Jim

カップルで旅行

2022 年 8 月 30 日

良かった点 : 清潔度

I was surprised there was no housekeeping service during our 4 day stay Front desk offered no information regarding the resort or area

2022 年 8 月に 4 泊滞在

The Great Northernからの返信 (投稿日 : 2022 年 8 月 30 日)

I'm sorry you didn't see the sign at the front desk when you check in about housekeeping. Also available at the front desk we have a stand with information about the area along with area maps and on the wall we have a number of flyers with the area events.

4/10 (不満)

Jillian

2022 年 8 月 29 日

気になった点 : 施設のコンディションと設備、客室の快適度

Not worth the money

There is a good reason why this place shows an aerial view. It needs updating. Everywhere. From parking lot to interiors. The mattress in room has to be 40 years old. Pillows are cheap and rock hard. Bedding is scary. Shower has great water pressure but shower head is set at @ 5' so if you are tall you will be squatting to rinse your hair. Our room had a gap between tub and floor with 2" of old grout missing in sections. We asked if we could get our money back and go somewhere else but there were no other rooms available in the area. I guess they count on this because they sure do NOT take pride in their property.

2022 年 8 月に 1 泊滞在

The Great Northernからの返信 (投稿日 : 2022 年 8 月 29 日)

We appreciate your feedback. We are very sorry you didn't enjoy you stay. You booked and paid through a 3rd party website, you have to cancel with them and ask for a refund from them.

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