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ビッグ サイプレス ロッジの口コミ

5 out of 5
ビッグ サイプレス ロッジ
1 Bass Pro Drive, Memphis, TN

口コミ

9.2

とても素晴らしい

評価 10 - 1348 件の口コミ中 1005 件が非常に良い" "
評価 8 - 1348 件の口コミ中 177 件が良い" "
評価 6 - 1348 件の口コミ中 78 件が普通" "
評価 4 - 1348 件の口コミ中 45 件が不満" "
評価 2 - 1348 件の口コミ中 43 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Mary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly and helpful staff!
2024 年 5 月に 2 泊滞在

8/10 (良い)

theodore

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a cool looking place. The rooms are large. For the money you spend you get nothing.
2024 年 5 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for staying with us and for taking the time to submit a review. We hope to see you again soon!

8/10 (良い)

Brett

家族旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The pyramid and Bass Pro Shop are great. We had a wonderful experience. The Big Cyprus Lodge is unique but the rooms are showing wear to the point of dingy. Very dimly lit bathroom stall in the room, quite odd. Also, the restaurant and observation deck area is looking a like it is in need of a refressh.earn
2024 年 5 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement.

6/10 (普通)

Nicole

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Miscommunication about the jacuzzi tub. It was small only the standard bathtub size so it only fit one person at a time. Also I had to check in twice. And there was no communication about where to get breakfast. It was a lot of money spent to get from a room with unlisted amenities. In there brochures it said to look for listed amenities. I never found them. I checked the website and found the only amenities was a free ride to the top floor viewing area. I had a disappointing stay.
2024 年 5 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for staying with us and for taking the time to submit a detailed review.

10/10 (非常に良い)

Luis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was nice and relaxing
2024 年 5 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for visiting and for your feedback, Luis!

10/10 (非常に良い)

Joe、Matthews

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This place is for EVERYONE.....what an amazing experience. I highly recommend. My only issue is with the staff...not very communicative or knowledgable about their jobs. Valet parking was a constant issue as well....short staffed. Expect to take more time waiting for your car and start earlier so you won't be late.
2024 年 5 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement.

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My favorite place to stay!
2024 年 3 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to welcome you back again soon!

10/10 (非常に良い)

Dacio

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing experience. Super friendly and attentive staff. Loved it.
2024 年 5 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for staying with us and for your kind compliment of our staff. We hope to welcome you back again soon!

10/10 (非常に良い)

DeAnna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was great! Cool experience at the Bass Pro pyramid
2024 年 5 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to welcome you back again soon!

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay at Cypress Lodge could not have been any better. The rooms were absolutely awesome and created such a great ambience with its cabin in the woods decor! We loved the screened in porch overlooking bass pro shops! Having free transportation to everything in a 3 mile radius was extra special! Loved the views from the Lookout at the top of the pyramid! We were so sad to leave but know we will come back in the future!
2024 年 5 月に 3 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to see you again soon!

10/10 (非常に良い)

Angeline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was amazing everything we expected and more.
2024 年 5 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 19 日)
We are so happy to hear what a great time you had here at Big Cypress. Thank you for staying with us. We hope to see you again soon!

8/10 (良い)

Ethan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the facility, had issues with loud neighbours as the rooms are definitely not insulated as well as you would hope but the staff were amazing and helpful. We utilized their shuttle service multiple times to go downtown and the drivers were always friendly and helpful with suggestions on places to go. I highly recommend you stay at least one night here if you are a tourist, or just someone who lives to fish and hunt
2024 年 5 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for staying with us and for taking the time to submit a detailed review.

6/10 (普通)

Shea

家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
The properly was very lovely and room service was fabulous. They provided excellent service. However, there was a large amount of black mold in the shower.
2024 年 5 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for staying with us and for taking the time to submit a detailed review.

10/10 (非常に良い)

Brandon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great time with great customer service all around!
2024 年 5 月に 3 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for staying with us and for taking the time to compliment our team. We hope to see you again soon!

10/10 (非常に良い)

Duane

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel that’s not typical. The whole experience is different with big log cabin style rooms and being part of the huge Bass Pro shop. Staff is very friendly and helpful. Would definitely stay here again without hesitation.
2024 年 5 月に 4 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for staying with us and for taking the time to compliment our team. We hope to welcome you back again soon!

10/10 (非常に良い)

Caleb

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely amazing rooms and views. Absolutely no noise makes it's way into the rooms. Valet parking is fenced in and secured. Fantastic staff very welcoming and help of the local area.
2024 年 4 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying with us at Big Cypress Lodge and for taking the time to submit a wonderful review. We hope to see you again soon!

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to welcome you back again soon!

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was kids friendly, and I had plenty of adult area and bars
2024 年 5 月に 3 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to welcome you back again soon!

10/10 (非常に良い)

Marques

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
AWESOME!!!
2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for staying with us and for taking the time to submit a wonderful review. We are happy to hear that you had an awesome time with us and hope to see you again soon!

8/10 (良い)

Dana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the setting found the toilet room very DARK. Found it odd that at 10:30 am there were no bellmen and had to go to the front desk to get a trolley to move my own luggage downstairs. That was a sharp contrast to the wonderful service we received from the bellman Jeffrey the evening before when we checked in.
2024 年 5 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for staying with us and for taking the time to submit a detailed review. We hope to see you again soon!

10/10 (非常に良い)

Jack

2024 年 5 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to see you again soon!

10/10 (非常に良い)

Terry

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Always fun. Great location fun amenties.
2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for visiting and for your feedback, Terry!

10/10 (非常に良い)

Ron

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a tourist stop in and of itself. Only thing I didn't like was absence of USB ports in room.
2024 年 4 月に 3 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for visiting and for your feedback, Ron!

10/10 (非常に良い)

Anthony

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is highly unique. I travel quite a bit and have never had the pleasure of staying in a pimped-out treehouse. It awakened the little boy in me. I wished there were more of these around the country. The design and layout of the property, along with the decoration, are exquisite. The staff is filled with Southern hospitality. The check-in team was accommodating and knowledgeable about places to eat and visit. The shopping and selection of items are as unique as the resort itself. In short, I would return to Memphis to stay here. The downside is that there is no other development around the property; it is a stand-alone attraction. However, with the observation deck, one could argue it may not need anything else. The restaurant was underwhelming, and the floor was sticky. As a result, I chose not to eat there, so I could not comment on the food. I give this property 9.3 out of 10 stars.
2024 年 4 月に 3 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for the detailed review. We're happy to hear you enjoyed your stay at Big Cypress Lodge. We look forward to you visiting again!

10/10 (非常に良い)

Frankie

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice gym
2024 年 5 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for staying with us and for taking the time to submit a survey. We are very happy to hear that you enjoyed our gym! We hope to see you again soon!

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property is incredible!
2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 (非常に良い)

Christina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We really enjoyed the property. It is a special place to stay. We appreciated Jeffrey helping us with our baggage and showing us how to dim lights in the room.
2024 年 4 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the detailed review. We're happy to hear you enjoyed your stay at Big Cypress Lodge. We look forward to you visiting again!

10/10 (非常に良い)

Clay

2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for staying with us and for taking the time to submit a review. We hope to see you again soon!

8/10 (良い)

Melissa

良かった点 : 清潔度、施設のコンディションと設備
The property is beautiful with comfy accommodations
2024 年 3 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the detailed review. We're happy to hear you enjoyed your stay at Big Cypress Lodge. We look forward to you visiting again!

10/10 (非常に良い)

Troy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love this property
2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for staying with us and for your kind words. We can't wait to welcome you back again!

8/10 (良い)

James

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very cool experience to stay in the Memphis pyramid. Rooms were rustic. Ours looked out over the “swamp” area of Bass Pro Shop, which was great. A few things to drop from 5 to 4 stars: Mandatory resort fee and $20 overnight parking fee. Dont think these were fully disclosed. Staffing was light at bars and restaurants leading to long waits The sales tax is obnoxious. There is a tax in excess of TN state sales tax. Again, not disclosed. Indoor rooms can get loud.
2024 年 4 月に 3 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for staying with us and for taking the time to submit a detailed review.

10/10 (非常に良い)

Richard、Columbia

2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying with us and taking the time to leave a wonderful review. We hope to see you again soon!

10/10 (非常に良い)

Tamiko、Madison

2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to welcome you back again soon!

4/10 (不満)

Anne、Ontario

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
If you have mobility issues only come here to look at the exhibits. Lots to see. I am handicapped and spending the night was a nightmare. The beds were horrible. Had to climb in and out which I couldn’t do by myself so my daughter had to wake up every time I needed to get up. I finally sat in a chair until morning. Neither of us got sleep. It was an expensive nightmare. Everything considered the food options were few and uninspiring but the staff was nice.
2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for staying with us and for taking the time to submit a detailed review. We appreciate your feedback and will share it with our Operations Team.

10/10 (非常に良い)

Lindan

2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to welcome you back again soon!

10/10 (非常に良い)

Teryl

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pricey but we loved staying at the lodge, enjoyed the Bass Pro Shop, the elevator to the top of the pyramid and dinner and drinks at the top.
2024 年 4 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for staying with us and for taking the time to submit a detailed review. We hope to see you again soon!

8/10 (良い)

Ian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pros: shuttle driver was very polite, beautiful simple room, great views at the top of the pyramid, Mississippi terrace on the 3rd floor was relaxing Cons: not many food options at night
2024 年 4 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement.

8/10 (良い)

Jeremy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay. The girl taking pictures at the lookout was very pushy and showed poor taste. She kept coming up and interfering with our professional photo shoot. I had called a month in advance to get permission to do a vow renewal up there. All in all we had an amazing time. She just kept interrupting our special moment.
2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement.

8/10 (良い)

Donna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fun place with lots to do! Convinent to downtown Memphis! Just wish it had more light in the rooms.
2024 年 4 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for the detailed review. We're happy to hear you enjoyed your stay at Big Cypress Lodge. We look forward to you visiting again!

8/10 (良い)

Courtney

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The complimentary shuttle service was a little unorganized and they crammed 9 of us into a little minivan
2024 年 4 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for staying with us and for taking the time to submit a detailed review.

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great experience
2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to see you again soon!

10/10 (非常に良い)

Nichole、Belden

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely amazing. It’s you’ve been transported to a actual marsh and duck hunting camp. So much fun for the entire family!
2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for staying with us and for taking the time to submit a wonderful review. We are happy to read that you enjoyed the ambiance here at Big Cypress. We hope to see you again soon!

10/10 (非常に良い)

anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was amazing rooms are like being in a cabin in the woods. Friendly staff. Take the elevator to the top of the pyramid great view.
2024 年 4 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 16 日)
We are so happy to read that you enjoyed the ambiance here at Big Cypress and that our staff showed you the genuine hospitality that we are known for. Thank you for staying with us and we hope to see you again soon!

10/10 (非常に良い)

Lisa

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was AMAZING!
2024 年 4 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for visiting and for your feedback, Lisa.

8/10 (良い)

Justin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is very nice, room was just needing a little tlc since last stay.
2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement.

8/10 (良い)

Jeffrey

ペット同伴の旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice stay
2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for visiting and for your feedback, Jeffrey.

8/10 (良い)

Billy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pillows are far below my standards. Beds were very noisy from the springs.
2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement

4/10 (不満)

Todd、Hanford

2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for staying with us and for taking the time to leave a review.

10/10 (非常に良い)

Johnathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 (非常に良い)

Beth

2024 年 4 月に 1 泊滞在
Big Cypress Lodgeからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for taking the time to leave a review. We hope to see you again soon!