Dear Tamami,Thank you for your lovely review! We're thrilled to hear that our staff made a positive impression with their kindness and friendliness. Your feedback is greatly appreciated, and we hope to welcome you back for an even better experience next time.Kind Regards,Aaron YaoFront Office Manager

Dear Chisato,Thank you for sharing your feedback about your recent stay at Holiday Inn Melbourne Airport. We sincerely apologise for any inconveniences you experienced during your visit.We understand your concerns about the hotel's condition and cleanliness. Please rest assured that we take cleanliness and maintenance very seriously, and we will address the issues you mentioned with our housekeeping team to ensure improvements are made.We're glad that our convenient location near the airport met your needs for a late check-in and early check-out. Your satisfaction is important to us, and we appreciate your valuable feedback as it helps us improve our services.If you have any further comments or if there's anything else we can do to assist you, please feel free to reach out. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Thank you for choosing Holiday Inn Melbourne Airport. Kind Regards,Aaron YaoFront Office Manager

Dear Yoshinari,Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there's anything specific that we can improve upon to earn that extra star next time, please feel free to share it with us. We appreciate your support and hope to have the opportunity to welcome you back again soon!Kind Regards,Aaron YaoFront Office Manager

Dear Yoshihiro,Thank you for your feedback, and we apologise for the inconvenience you experienced during your stay. We'll address the issue with the bathtub immediately to ensure it's resolved for future guests. Despite this, we're glad to hear that you found our location convenient. If there's anything else we can assist you with or if you have any further concerns, please feel free to reach out. We hope to have the opportunity to welcome you back and provide you with a more seamless experience.Kind Regards,Aaron YaoFront Office Manager

Dear Asuka,Thank you for your perfect rating! We're delighted to know that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit just as enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Kind Regards,Aaron YaoFront Office Manager

Dear Mitshuhiro,Thank you for the excellent rating! We're thrilled to hear that you had a 5 out of 5 experience during your stay. If there's anything specific you loved about your time at the hotel or if you have any additional comments, please feel free to share. We appreciate your feedback and hope to have the pleasure of welcoming you back for more wonderful stays in the future.Kind Regards,Aaron YaoFront Office Manager

Dear Rikako,We're pleased to hear that our hotel's location was perfect for your one-night stay in transit, especially with the convenience of being just a 10-minute walk to the airport. It's great to know that you found the facilities well-maintained and appreciated the cleanliness. We also appreciate your positive comments about the helpfulness of our front staff.If there's anything specific you loved about your stay or if you have additional comments, feel free to share. We appreciate your feedback and hope to have the opportunity to welcome you back for another satisfying experience. Kind Regards,Aaron YaoFront Office Manager

Dear Naomichi,Thank you for your rating. We appreciate your feedback! If there's anything specific you enjoyed or if there's anything we can do to enhance your experience and earn that fifth star on your next visit, please let us know. We value your input and look forward to hosting you again.Best regards,Nick HendersonGeneral Manager

Dear Anonymous,Thank you for choosing Holiday Inn Melbourne Airport and for taking the time to share your positive feedback about our complimentary wine service for late check-ins! We're thrilled to hear that this added touch enhanced your experience.At Holiday Inn, we strive to provide exceptional service and thoughtful amenities to make our guests feel welcome and valued, especially during late arrivals. Your feedback is greatly appreciated, and we hope to continue exceeding your expectations in the future.If you have any further comments or if there's anything specific you enjoyed about your stay, please feel free to share. We look forward to welcoming you back for another wonderful experience.Cheers,Nick HendersonGeneral Manager

Dear Yoshfumi,Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a satisfactory experience during your stay. Your input is invaluable, and we appreciate your acknowledgment of our efforts.If there's anything specific that stood out to you or if you have any suggestions on how we can make your next stay even better, please feel free to share. We're committed to delivering excellent service and ensuring our guests have a memorable experience.We look forward to welcoming you back for another great stay at Holiday Inn Melbourne Airport.Best regards,Nick HendersonGeneral Manager

尊敬なるお客様、お忙しい中、ご投稿いただきありがとうございます。早朝の空港出発に利用いただき、空港シャトルの送迎やレストランの営業時間が便利であったことを嬉しく思います。また、お部屋のアメニティに関するご意見については重要なフィードバックです。お客様の快適な滞在を追求する一環として、今後の改善点とさせていただきます。何かご要望やご意見がありましたら、お気軽にお知らせください。またのご利用を心よりお待ちしております。敬具、ニック・ヘンダーソン総支配人

空港に近く、バスでの送迎もご利用いただける便利なホテルであることをご満足いただけたようで嬉しく思います。お気軽にご質問やご要望があればお知らせいただければと思います。またのご利用を心よりお待ちしております。よろしくお願いいたします。ニック・ヘンダーソン総支配人

お客様、貴重なご意見をお寄せいただき、ありがとうございます。お客様がおっしゃるように、当ホテルは空港の近くに位置しており、ビジネス旅行にも便利な立地です。ただし、コンセントの場所と数についてご不便をお感じになったようで、大変申し訳ありません。お客様のご意見は、今後の改善に役立たせていただきます。私たちはお客様が快適に過ごせる環境を提供するために努力しており、より便利なコンセントの配置を検討してまいります。それ以外の部分については、お客様にご満足いただけたようでうれしく思います。お褒めの言葉をスタッフに伝え、さらなる励みにしたいと思います。お客様のご利用を心よりお待ちしております。敬具、Nick HendersonGeneral Manager

Dear ??,Thank you for your five out of five review of our hotel, we are pleased that you enjoyed your stay with us.We hope to welcome you back in the future.Sincerely,Nick HendersonGeneral Manager

Dear Akihiro,Thank you for taking the time to share your feedback. We appreciate your honest review and are sorry to hear that your experience did not meet your expectations.We would love to hear more about your stay with us and how we can improve to better meet your needs in the future. Please feel free to reach out to us directly at so we can address any specific concerns you may have.Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the future.Sincerely,Nick HendersonGeneral Manager

Dear Reiko,Thank you for taking the time to share your recent experience at our hotel. We are thrilled to hear that you had a 5 out of 5 stay with us!We take pride in providing our guests with exceptional service and amenities, and we are glad that we were able to meet your expectations. Thank you for choosing our hotel for your stay, and we look forward to welcoming you back in the future.Sincerely,Nick HendersonGeneral Manager

こんにちは、ありがとうございます。レビューを投稿いただき、ご意見をいただきありがとうございます。申し訳ございませんが、お客様がお感じになられた暗い雰囲気に関しては、改善のために取り組んでまいります。また、ご利用いただけることを楽しみにしています。

当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。敬具Nick HendersonGeneral Manager

当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。敬具Nick HendersonGeneral Manager

Dear Tomoko, Thank you for your review of our hotel, we are pleased that you enjoyed your stay with us. We hope to welcome you back in the future. Sincerely, Nick Henderson General Manager

Thank you for staying with us, we are delighted you have enjoyed your stay. We hope to welcome you back again soon.

Thank you for staying with us! We hope to welcome you back soon.

Thank you for staying with us, we hope we can welcome you back again soon.

Thank you for staying with us Kana, I hope we can welcome you back again soon!

Thank you for staying with us!

It is great to see you enjoyed your stay and our hotel shuttle bus service. We hope to see you back soon!

Thank you for staying with us.

Thank you for staying with us!

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Thank you so much for your review of our hotel.We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Joy,Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you enjoyed our fast and efficient airport shuttle service, and that your room was quiet, clean, and comfortable. It's great to know that you appreciated the prompt room service and found our staff friendly and efficient.Your kind words about our team and services mean a lot to us. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to Holiday Inn Melbourne Airport for another exceptional stay!Kind Regards,Aaron YaoFront Office Manager

Dear Barbara,Thank you so much for your glowing review! We're thrilled to hear that our staff made such a positive impression on you. At Holiday Inn Melbourne Airport, we believe in going above and beyond to ensure our guests have a fantastic experience. We can't wait to welcome you back for another delightful stay!Kind Regards,Aaron YaoFront Office Manager

Dear Rebecca,Thank you for sharing your feedback with us. We apologise that the bed did not meet your expectations during your stay at Holiday Inn Melbourne Airport. Your comfort is very important to us, and we appreciate you bringing this to our attention. Please know that we take guest feedback seriously, and we will look into this matter to ensure we provide the best possible sleeping experience for our guests in the future. If there's anything else we can do to improve your next stay, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and make it right.Kind Regards,Aaron YaoFront Office Manager

Dear Giovanna,Thank you for sharing your feedback about your recent stay at Holiday Inn Melbourne Airport. We appreciate your comments and apologise for any inconvenience you experienced.We're glad to hear that your room was clean and that our location near the airport and free shuttle service were convenient for your early morning flight. However, we apologise for the noise outside the room and any discomfort caused by the room's layout and features.Your comments about the room's design and amenities are important to us, and we will take them into consideration as we strive to improve our accommodations.If you have any further feedback or if there's anything else we can do to assist you, please feel free to reach out. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay. Thank you for choosing Holiday Inn Melbourne Airport. Kind Regards,Aaron YaoFront Office Manager

Dear Amelia,Thank you for your perfect rating! We're delighted that you had a wonderful experience at Holiday Inn Melbourne Airport. If there's anything specific that made your stay exceptional or if there's anything else we can do to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another great stay in the future. Kind Regards,Aaron YaoFront Office Manager

Dear Nese,Thank you for choosing to stay with us at Holiday Inn Melbourne Airport! We're delighted that our convenient location met your needs during your visit. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind Regards,Aaron YaoFront Office Manager

Dear Amy,Thank you for your feedback and for choosing our hotel for your early morning flight convenience. We're glad to hear that our location served your needs well.We apologise for any inconvenience caused by the dated property. Your comments are valuable to us, and we will take them into consideration as we strive to improve our facilities.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Kind Regards,Aaron YaoFront Office Manager

Dear John,Thank you for your wonderful feedback and for highlighting our excellent staff! We're delighted that you had a pleasant stay with us.We appreciate your observation regarding the surrounding grounds and will certainly look into this matter to ensure improvements are made.We hope to welcome you back for another enjoyable stay. If there's anything else we can do to enhance your experience next time, please let us know.Kind Regards,Aaron YaoFront Office Manager

Dear Marilyn,Thank you for your wonderful review and perfect rating! We're delighted you chose Holiday Inn Melbourne Airport for its convenient location and that you enjoyed our restaurant and experienced our helpful staff. It's fantastic to hear that our shuttle service was prompt and efficient for you. We can't wait to welcome you back for another exceptional stay. Safe travels until then!Kind Regards,Aaron YaoFront Office Manager

Dear Sherif,Thank you for the perfect rating! We're delighted that you had a fantastic experience at Holiday Inn Melbourne Airport. Your positive feedback means a lot to us, and we look forward to welcoming you back for another excellent stay. If there's anything else we can do to make your next visit even more enjoyable, please feel free to let us know. See you soon!Kind Regards,Aaron YaoFront Office Manager

Dear Glenda,Thank you for your review! We're thrilled you found our location convenient and enjoyed the efficiency of our airport shuttle service. At Holiday Inn Melbourne Airport, we strive to make your travels hassle-free and comfortable. We hope to have the pleasure of welcoming you back again soon for another great stay!Kind Regards,Aaron YaoFront Office Manager

Dear Richard Paul,It's wonderful to hear that your stay with us after a long flight was so enjoyable! We're delighted that you found the check-in process easy, the room comfortable, and the amenities just right for your needs. Our team takes pride in providing excellent service, and we're glad that the dining experience and shuttle transfer added to your positive experience. We look forward to welcoming you back for another lovely stay in the future. If there's anything more we can do to make your next visit even better, please let us know. Kind Regards,Aaron YaoFront Office Manager

Dear Judith,It sounds like you had a fantastic experience with us! We're thrilled to hear that everything was grand and that our staff were friendly and accommodating. It's great to know that booking was easy for you and that you enjoyed the delicious food, especially the breakfast. We appreciate your kind feedback and hope to welcome you back again soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Kind Regards,Aaron YaoFront Office Manager

Dear Eva Maria,Thank you for your rating! If there are any areas where you think we can improve to earn that fifth star next time, please let us know. We value your feedback and hope to welcome you back for an even better experience in the future!Kind Regards,Aaron YaoFront Office Manager

Dear Sivakumar,Thank you for sharing your wonderful experience! We're delighted to hear that you found our hotel extremely convenient and that our customer service exceeded your expectations, especially during check-in and airport transfers. It's fantastic to know that you enjoyed our superb breakfast as well. We look forward to welcoming you back for another exceptional stay at Holiday Inn Melbourne Airport! If there's anything else we can assist you with, please feel free to reach out. Kind Regards,Aaron YaoFront Office Manager