Dear KIYOTAKA,Our sincere apologies; however, if you were mishandled by one of our staff, we will look into this matter right away. We hope to welcome you back again to our hotel soon. Have a great day!

Dear Junko,Thank you for your great feedback. We are looking forward to your next visit.Kind regards,KayeThe Great Southern Hotel

Dear Chihiro,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

Hi Kaoru,Thank you for taking the time to share your feedback on your recent stay and would love to learn more about the specific aspects of our service that may have fallen short of your expectations. Your detailed insights will aid us in enhancing our guest experience. We value your contribution and hope to welcome you back for an improved stay. Have a wonderful day!

Dear Asako,Thank you for taking the time to share your feedback on your recent stay and would love to learn more about the specific aspects of our service that may have fallen short of your expectations. Your detailed insights will aid us in enhancing our guest experience. We value your contribution and hope to welcome you back for an improved stay. Have a wonderful day!

Hi Yoichi,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

Dear Mari,We would like to express our gratitude for choosing to stay at the Great Southern Hotel. However, we apologise for any inconvenience you may have experienced during your stay. If you have any further concerns or issues that need to be addressed, please do not hesitate to contact our front office. They will be more than happy to assist you and ensure you have a comfortable and enjoyable stay. Thank you for choosing us, and we hope to see you again soon.

Hi Hiroko,Thank you for staying with us and complimenting our hotel. We have informed the housekeeping team regarding your concerns with your room, and they will investigate. Thank you for letting us know. Have a great day!

Dear Hiroki,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

Dear Asahina,Thank you for your kind words. We appreciate your feedback. We look forward to hosting you again soon.Kind regards,KayeThe Great Southern Hotel Management

Hi Yoshitaka, It is a pleasure to receive a good score from you. Thank you for choosing to stay with us here at The Great Southern Hotel. I have already informed the room service and maintenance about your concern, and they found out that the unit is not broken. As some are renovated with independent a/c unit, but most rooms are interconnected to the master room. We can provide portable heater or fan if the customer is not happy with the temperature or change the master setting if we receive multiple requests to change it. I am hoping that you will give us another chance to be your host on your next trip here to Melbourne. Best regards, Kaye, The Great Southern Hotel Management

Hi Yoko, 2. I appreciate your feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. The Great Southern Hotel Management.

HI Junchi,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

Hi takeshi,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

Hi reiko,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

Dear Guest,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

Hi Shota,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

Hi Shigeharu,Thank you for taking the time to send your feedback. We do take pride in catering to our guests’ needs the best way we can. We will surely continue bringing out the best service to our guests. Thank you for staying with us and we hope to see you again at GSH! Sincerely, The Great Southern Hotel Melbourne

Dear Guest,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

Hi Koichi, Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne. Regards, The Great Southern Hotel Melbourne

Thank you and we appreciate your awesome feedback! Glad you enjoyed your stay, and we are looking forward to your next stay.

Hi Gulliver,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

Dear Beverly,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!

Dear Colleen,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

Hi Dawn,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

Hi Allan,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

Dear Estha,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.

Hi Carol,Thank you for staying with us. Please be informed that our front office team is available around the clock to assist you with any concerns you may have during your stay. We appreciate your feedback. Have a great day!

Dear Paige,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

Dear Kaye,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

Dear Jenny,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!

Dear Arvid,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

Dear Joanne,We, at The Great Southern Hotel Melbourne, would like to extend our warm gratitude for giving us a perfect score as a reflection of your satisfaction while staying in our hotel. Please do visit us again next time, whenever you are here in Melbourne.

Dear Brian,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

Dear Gurinder,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

Dear Hub,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Kind regards,KayeThe Great Southern Hotel Management

Dear Alan,Thank you for sharing your feedback. We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.Kind regards,KayeThe Great Southern Hotel Management

Dear Kirsti Sunde,Thanks for sharing your lovely ratings with us and the community. We hope to see you soon!Kind regards,KayeThe Great Southern Hotel Management

Dear Vera,Thank you so much for taking the time to rate us. We hope to have you back with us soon!Kind regards,KayeThe Great Southern Hotel Management

Dear Gaye,Your positive comments brightened our day! We strive to deliver exceptional experiences, and your contentment confirms that we're headed in the right direction. We can't wait to see you again and hopefully surpass your expectations.Kind regards,KayeThe Great Southern Hotel Management

Dear Charlie,We are glad to have you as our guest. Thank you for your kind words. Please do not hesitate to visit us again next time. Kind regards,KayeThe Great Southern Hotel Management

Dear Codey,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

Hi Brian,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

Hi Jean,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

Dear Prof Peter,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

Dear Richard,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.

Dear Steve,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

Dear Alison,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

Hi Gwen,Thank you for bringing this to our attention. We apologize for any inconvenience caused. However, we are glad to inform you that all our bathtubs are equipped with anti-slip measures. We take the safety of our guests very seriously and always try to ensure a comfortable and safe stay. Please let us know if there is anything else we can assist you with.

Dear Monique,Thank you for your feedback. We want you to know that we take your concerns seriously, and we have informed our housekeeping team to investigate the matter. We would like to apologize for any inconvenience caused and assure you that we will take the necessary steps to address the issue. Please note that our front office team is available 24/7 to assist you with any concerns during your stay. They are always happy to help you in any way possible. Thank you for bringing this to our attention, and we look forward to hosting you again soon.