the place was clean and a good condition. staff were helpful. WIFI was not fast.
TARIQ
2021 年 1 月に 1 泊滞在
4/10 (不満)
Abdullah
2021 年 1 月 18 日
気になった点 : 清潔度、客室の快適度
Disappointing Stay
The property offers free parking only if you book thru their site. Disappointing fact.
It took many calls and talks to receptionist to have them clean the room. Response is very poor. I do not recommend this property as adjacent hotels (Hilton & Shaza and others) are cheaper and superior to it.
Abdullah
2021 年 1 月に 4 泊滞在
10/10 (非常に良い)
Emad
家族旅行
2020 年 8 月 19 日
良かった点 : 清潔度、客室の快適度
Another excellent stay at Arac
We have enjoyed our stay. The location, property condition, reception staff were more than what we hoped for.
Emad
2020 年 8 月に 2 泊滞在
6/10 (普通)
Syed Jubair
家族旅行
2020 年 8 月 6 日
Syed Jubair
2020 年 7 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2020 年 7 月 19 日
良かった点 : 清潔度、客室の快適度
We had a nice stay
We had a nice stay. The apartment we had was well kept. Overall, our stay went well except for the confusion we had when we extended our stay. It looks as if the reception staff are in need of more training. The first one we met was really good but we struggled with the rest.
宿泊されたお客様
2020 年 7 月に 1 泊滞在
8/10 (良い)
Fawziah
家族旅行
2020 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent location
Nice property right next to prophets mosque. Shopping mall downstairs with nice selection of shops, supermarket snd food places.
Fawziah
2020 年 2 月に 7 泊滞在
10/10 (非常に良い)
Mahmood
家族旅行
2020 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very convenient location and the staff as always was very kind and helpful. Would def recommend.
Mahmood
2020 年 3 月に 6 泊滞在
4/10 (不満)
H Y
家族旅行
2020 年 3 月 5 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Tattered furniture and Poor services
Tattered(old)furniture,I have booked for 5adults,only drinking glass was provided and I have requested 4 times for more glasses unfortunately never provided.Entrance door lock problem and go back to reception for help ...one of us was sick ..was unable to stand while door lock being open...not house keeping on time ...WiFi was very very poor and even no signals at all.
H Y
2020 年 2 月に 9 泊滞在
10/10 (非常に良い)
Muzammil Rasool
家族旅行
2020 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Visit to Madina is always good. But the comfort, peace and location of this Hotel helped.