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Heiss Hotel By Jalo

Property class: 4

Choose dates to view prices

Poblado Park and Lleras Park are located near Heiss Hotel By Jalo, which provides a swim-up bar, a poolside bar, and a garden. Free in-room WiFi, with speed of 25+ Mbps, and a gym are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is ￥8,295
￥8,295 total
Sep 16 - Sep 17

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Room options

View all photos for Standard Room

A modern hotel room with a large bed, a bedside table with a lamp, a small stool, and a TV mounted on the wall.

Standard Room

9.0 out of 10
Wonderful
(50 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Balcony

A modern hotel room with a large bed, a desk with a lamp, a potted plant, and a city view.

Standard Room, Balcony

8.6 out of 10
Excellent
(47 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

A modern hotel room with a large bed, a view through sheer curtains, and a balcony.

Junior Suite

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, Balcony

A modern hotel room with a bed, a desk, a chair, and a balcony with a view.

Superior Room, Balcony

7.0 out of 10
Good
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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  • Free WiFi
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9.2 out of 10, Wonderful, 2,184 reviews
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￥10,867 total
Aug 31 - Sep 1
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About the neighborhood

Located in El Poblado, a neighborhood in Medellín, Heiss Hotel By Jalo is in the entertainment district and near a metro station. El Tesoro Shopping Park and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Looking to enjoy an event or a game while in town? See what's happening at Atanasio Giradot Stadium or Belén Andrés Escobar Sports Complex. Visit our Medellín travel guide
Map
050021, Antioquia, Medellín, 1460 Cra. 43F

What's nearby

  • An urban area with dense buildings, a central green park, and a prominent church.
    Poblado Park
    10 min walk - 0.9 km
  • A multi-level shopping mall with glass railings and a central glass elevator shaft.
    Santafé Mall
    5 min drive - 2.1 km
  • Monterrey Comercial Mall
    6 min walk - 0.6 km
  • Lleras Park
    14 min walk - 1.3 km
  • Medellín Clinic - El Poblado
    16 min walk - 1.4 km

Getting around

  • Poblado Station
    11 min walk
  • Jose Maria Cordova Intl. Airport (MDE)
    35 min drive

Restaurants

  • Restaurante Pato Pekín
    1 min walk
  • Foxey Pub
    4 min walk
  • General Cafe Bar
    3 min walk
  • Ama Restaurante Vegano
    6 min walk
  • Tagliata
    4 min walk

About this property

Heiss Hotel By Jalo

  • Upscale hotel near Poblado Park
  • Lleras Park is located near Heiss Hotel By Jalo, which provides a swim-up bar, a poolside bar, and a garden. Free in-room WiFi, with speed of 25+ Mbps, and a gym are available to all guests.
  • Other perks include:
    • An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
    • Buffet breakfast (surcharge), smoke-free premises, and a 24-hour front desk
    • An elevator
  • Room features
  • All 176 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and shampoo
    • 50-inch Smart TVs with cable channels
    • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 50,000 for adults and COP 50,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 50000 for adults and COP 50000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 210165

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Heiss Hotel By Jalo have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Heiss Hotel By Jalo?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Heiss Hotel By Jalo on Sep 16, 2026 start from ￥8,295, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heiss Hotel By Jalo pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 200000 per accommodation, per stay.

How much is parking?

Heiss Hotel By Jalo doesn't offer parking.

What time is check-in at Heiss Hotel By Jalo?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Heiss Hotel By Jalo?

Check-out is at noon.

Where is Heiss Hotel By Jalo located?

Located in El Poblado, this hotel is within a 10-minute walk of Monterrey Comercial Mall and Poblado Park. Santafé Mall is 1.5 mi (2.4 km) away. Poblado Station is 11 minutes by foot and Industriales Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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