Had a terrible experience with Emaar Grand. Reception staff is outright rude and unhelpful. Was given a dirty and stuffy room at first. Got it changed to another one with only 2 towels (between 4 people), empty bottle of hand soap, no iron in the room (took us 4 hours just to get one), dirty fridge. The reception never answers when you call. Pathetic way to treat guests especially those who travel far distances and are there to perform religious duties.
Mohammad Nabeel Asim
2025 年 4 月に 1 泊滞在
10/10
Alhumdulliah ir was great but need to have micro wave in the room
Fatima
2025 年 3 月に 3 泊滞在
10/10
Mahbubur
2025 年 1 月に 2 泊滞在
10/10
Chaudhry
2025 年 3 月に 14 泊滞在
10/10
Arif
2025 年 3 月に 8 泊滞在
8/10
It was a good stay. Had issues with towels though. Only one bath towel for 3 adults. Had to phone, go down to reception and ask the cleaners before we were given 3 towels.
Bilquees
2025 年 3 月に 2 泊滞在
6/10
This is not a 5 star by any means, it is barely a 4 star.
Old amenities, very crowded area and quality of people at the area is not a 5 star level with all due respect.
Also, it is definitely more than 740 meters away.
Room was old, mattress was uncomfortable
Amer
2025 年 3 月に 2 泊滞在
2/10
Bilel
2025 年 3 月に 7 泊滞在
8/10
Tafazzul
2025 年 3 月に 4 泊滞在
2/10
Tres mauvaise expériences
Mohammed
2025 年 2 月に 5 泊滞在
10/10
ما شاءالله كل شىء رايع و مريح كانت ايام كالحلم .اشكر كل الطاقم و شكرا خاص لياسين
RACHID
2025 年 2 月に 5 泊滞在
4/10
BADAR
2025 年 2 月に 7 泊滞在
2/10
Chanu
2025 年 2 月に 4 泊滞在
6/10
Grand hôtel propre . Mais service d étage qui laisse à désirer. Il fait toujours demander pour le changement de serviette et autre besoin . O ménage sur 5 jours . Même pas il vide les poubelles . Et ils attendent un pourboir.
Nadege
2025 年 2 月に 6 泊滞在
6/10
No room service
Not enough towels in bathroom.
All room service numbers are busy.
One of our room water leaking from roof.
No toiletries in bathrooms.
Mirza
2025 年 2 月に 3 泊滞在
2/10
Bathroom very dirty
Small room for 4 person
Shabbir
2025 年 2 月に 3 泊滞在
8/10
Room service is not good
Most of the time there is no one at the front desk
y
2025 年 2 月に 3 泊滞在
4/10
The room was very tight no lunch space to move about, the insects was coming out from the bathroom drain. Reception staff was not kind or friendly at all,
Mohammed S
2025 年 2 月に 4 泊滞在
8/10
Muhammad
2025 年 2 月に 4 泊滞在
10/10
Mohamed
2025 年 2 月に 3 泊滞在
2/10
The staff at the reception not helpful at all, don’t even acknowledge you at all. Very rude. Not worth the money we spent.