テラス / パティオ

コートヤード・タイソンズ・マクリーンの口コミ

3 out of 5

口コミ

8.6

非常に良い

評価 10 - 1002 件の口コミ中 530 件が非常に良い" "
評価 8 - 1002 件の口コミ中 294 件が良い" "
評価 6 - 1002 件の口コミ中 100 件が普通" "
評価 4 - 1002 件の口コミ中 37 件が不満" "
評価 2 - 1002 件の口コミ中 41 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Tatsuki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Managementからの返信 (投稿日 : 2024 年 3 月 25 日)
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

6/10 (普通)

Seiji

2023 年 4 月に 3 泊滞在
Managementからの返信 (投稿日 : 2023 年 6 月 6 日)
Thanks for sharing your rating with us!

8/10 (良い)

Tatsuki

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

6/10 (普通)

TETSUHIKO

8/10 (良い)

KENTARO

良かった点 : 清潔度
概ね快適な滞在
総合的には快適な滞在でしたが、ボディーソープが使いづらい(液体が出しづらい)ものだったことと、エアコンの音がうるさかったのがマイナスポイントです。
2017 年 11 月に 3 泊滞在

8/10 (良い)

Quechelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My stay was really good. Everything was clean, I loved the area. I would stay here again.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Eli

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love everything about this hotel especially the breakfast 😀. Mohammad Hogos did a great job!!! The entire staff was friendly. Will go back there soon
2024 年 5 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Good day, On behalf of the entire hotel team, I want to thank you for sharing about your previous stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 (非常に良い)

Margaret

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk attendant Spencer was so helpful and very professional and was able to take care of all my questions.
2024 年 5 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Good day, On behalf of the entire hotel team, I want to thank you for sharing about your previous stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 (非常に良い)

Alix

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The a/c at the room make a lot noise
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Good day, On behalf of the entire hotel team, I want to thank you for sharing about your previous stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

2/10 (非常に不満)

GEORGIOS

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 10 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Good day, Thank you for taking the time to let us know about your experience while staying with us. Your experience of your previous stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 (非常に良い)

Lonette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for staying at Courtyard Tysons McLean!

6/10 (普通)

Benjamin

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The hotel is very dated and is in need of modernisation. The breakfast was lovely, and the staff were friendly too. In a good location near Tyson’s corner, which is great for shopping or getting the metro in to central DC.
2024 年 4 月に 3 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for staying at Courtyard Tysons McLean!

8/10 (良い)

Ali

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was there in business and have been in the area at other properties and feel like this is the place I will continue to go back to. Staff were cordial and professional, room was clean and comfortable. Only thing is that I was in the top floor and rooftop units were too loud during the night. The in too fridge was also noisy. All minor issues and will not keep me from going back.
2024 年 4 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for staying at Courtyard Tysons McLean!

10/10 (非常に良い)

Annette

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2024 年 4 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for staying at Courtyard Tysons McLean!

10/10 (非常に良い)

Lonkhululeko、Herndon

出張
I like the place and it’s proximity to shopping places.
2024 年 4 月に 9 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for staying at Courtyard Tysons McLean!

10/10 (非常に良い)

Mayra Alejandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like me stay here I recommend
2024 年 4 月に 1 泊滞在
Marc Mからの返信 (投稿日 : 2024 年 4 月 21 日)
We are glad you enjoyed your stay with us, and look forward to seeing you again!

10/10 (非常に良い)

Bill

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The check in/ check out persons were very polite, quick and courteous.
2024 年 4 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Please let us know how we can assist you with your future reservations.

10/10 (非常に良い)

Mary

小さなお子様連れの家族旅行
良かった点 : 設備とサービス
Love ! Clean! Welcoming!
2024 年 4 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Please let us know how we can assist you with your future reservations.

10/10 (非常に良い)

Junmin、Jupiter

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front office staff is very helpful and accommodating my parents handicap needs. Very good experience in this hotel. Room is clean and comfortable. We will be back again for sure.
2024 年 4 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

8/10 (良い)

Jason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, parking garage attached, minutes walk to Galleria and metro station. Breakfast was buffet, but first greeted by staff asking what we wanted to drink, then brought us the drinks, at the end they gave us a slip to sign with room number on it and gratuity.
2024 年 3 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

10/10 (非常に良い)

Jaison

出張
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Don’t like the food
Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

6/10 (普通)

Joshua Joseph、Rayne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I don’t really have any complaints besides the hotel didn’t really have any food. I called for room service and was told they didn’t have anyone to work the “restaurant”. Everything else was pretty great. Man working the morning I left was REALLY nice.
2024 年 3 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

10/10 (非常に良い)

Pedro、woodbridge

2024 年 3 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for staying at Courtyard Tysons McLean!

10/10 (非常に良い)

Gloria、Lynchburg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

6/10 (普通)

Byung-il

気になった点 : 設備とサービス
Near subway station
2024 年 3 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 3 月 25 日)
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location - staff
2024 年 3 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 3 月 25 日)
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

8/10 (良い)

Kevin

2024 年 3 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

10/10 (非常に良い)

Annette

カップルで旅行
良かった点 : 清潔度、設備とサービス
Atmosphere was very friendly and very clean
2024 年 3 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 3 月 25 日)
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

10/10 (非常に良い)

Salvador

2024 年 2 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 3 月 25 日)
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

10/10 (非常に良い)

Houcine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was really nice to stay at Courtyard by Marriott, the staff was very friendly and there is plenty of parking space in the basement.
2024 年 3 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for staying at Courtyard Tysons McLean!

10/10 (非常に良い)

Raul

2024 年 2 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 2 月 20 日)
Good afternoon we are so glad you had a 5/5 stay with us!! We appreciate your feedback and will pass it along to our staff. We thank you for your business of staying with us and hope to see you again soon.

6/10 (普通)

saudatu

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was not ready. Staff was not informed of the room being ready. On the website it says free breakfast. That’s not the case .
2024 年 2 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 2 月 19 日)
Good afternoon, we are disappointed to hear that your stay with us was not up to our expectations. We will definitely share this with our staff to make sure this was an isolated incident and that it will not happen again. We hope to see you again soon and thank you for staying with us.

10/10 (非常に良い)

Wedad

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The place is awesome close to malls shopping centers the staff are wonderful looking forward to stay again I felt i am home
2024 年 2 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 2 月 16 日)
Good afternoon we are so glad your stay was perfect with us!!! We do appreciate your feedback and will pass it along to our staff. We hope you stay with us again soon .

10/10 (非常に良い)

Ji Hyun

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms, staffs and everything was the way it described. It was the most pleasant stay.
2024 年 2 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 2 月 13 日)
Good evening, we are so glad you had a 5/5 stay with us! We appreciate your feedback and will tell our staff about your review. We hope to see you again soon and thank you for your business and staying with us.

8/10 (良い)

Lamont

2023 年 12 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 2 月 8 日)
Good evening, we are glad to hear that you had a good experience of stay with us. We do appreciate you taking the time do let us know of your feedback. We will share your feedback with our staff and hope to see you again soon.

10/10 (非常に良い)

Aida、Cincinnati

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Amazing staf
2024 年 1 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 2 月 2 日)
Good morning,We are so excited to hear about your 5/5 stay with us ! We will share your feedback with our staff. We hope to see you again soon and thank you for staying with us.

10/10 (非常に良い)

Rosa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 2 月 2 日)
Good evening we are so glad to hear that you had a 5/5 stay with us!! We appreciate your feedback. We hope to see you soon and thank you for staying with us.

10/10 (非常に良い)

Deanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The night staff was welcoming and accommodating room was clean hotel was quiet would stay again
2024 年 1 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 1 月 27 日)
Good morning,We are so happy to hear you had a 5/5 stay with us. We appreciate your feedback and will share it with our staff members. We appreciate you staying with us and hope to see you again soon.

10/10 (非常に良い)

Vania

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Every time I stay at the Courtyard by Marriott Tysons McLean the staff provide such a great service that I feel at home!
2024 年 1 月に 12 泊滞在
Markからの返信 (投稿日 : 2024 年 1 月 27 日)
Good morning,We are so glad to hear you had a 5/5 experience with us. We will share your feedback with our staff. We hope to see you again soon and thank you for staying with us.

8/10 (良い)

Kate

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love Courtyard, small details were disappointing
The hotel itself was very comfortable. I was looking forward to sitting in front of the fireplace in the lobby, as it was freezing outside. But the fireplace wasn’t lit! Also, on Hotels.com it said parking was free, but that’s only for the 30-minute above-ground spots. The charge for parking in the overnight garage is $10 per night.
2024 年 1 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 1 月 21 日)
Good afternoon, we appreciate your feedback staying with us. We do apologize for the inconvenience of the fireplace not being lit but we will pass along the feedback to the engineering leadership. Yes, you are correct the parking fee here is 10 a night. However, we did not charge you a parking fee as a courtesy.

10/10 (非常に良い)

Fer

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 1 月 16 日)
Good evening,We are so glad you had a 5/5 stay! We appreciate your business and hope to see you again soon. We will share your feedback with our staff as well.

10/10 (非常に良い)

Ji

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 1 月 16 日)
Good evening,We are so glad that you had a 5/5 stay with us!! We will pass along your feedback to the staff members of our hotel. We hope to see you again and thank you for staying with us.

6/10 (普通)

jocelyn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
2024 年 1 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 1 月 3 日)
Good evening, we do appreciate your feedback of staying with us. We are disappointed we did not exceed your expectations. We will share it with our leadership team to make improvements. Thank you for staying with us.

10/10 (非常に良い)

KEMESHIA

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Markからの返信 (投稿日 : 2024 年 1 月 3 日)
Good afternoon we are so glad to hear that you had a 10/10 experience with us!!! We appreciate your feedback and will share amongst our staff members. We hope to see you again soon and thank you for your staying with us.

10/10 (非常に良い)

Hamid、Liberty

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
markからの返信 (投稿日 : 2023 年 12 月 30 日)
Good evening, we are so glad you had a 5/5 stay with us!!! We will share your feedback with the staff regarding your stay. We do hope to see you again soon and Happy New Year!!

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Markからの返信 (投稿日 : 2023 年 12 月 23 日)
Good evening, we are disappointed that you did not enjoy your stay with us. We will share your feedback with our staff and hope to give us another chance if you choose to stay with us again.

10/10 (非常に良い)

Jason

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2 night stay
Our stay was very pleasurable. Larry and Fatama at the front desk where extremely policte and friendly and made the process very smooth.
2023 年 12 月に 2 泊滞在
markからの返信 (投稿日 : 2023 年 12 月 12 日)
Good evening, we are so glad to hear that you had a 10/10!!! We do appreciate your feedback and will share amongst our staff. We do thank you again for staying with us.

10/10 (非常に良い)

Marinus

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Markからの返信 (投稿日 : 2023 年 12 月 10 日)
Good afternoon I am so glad you had a 5/5 stay with us!! We will pass along your feedback to our staff. We do hope to see you again soon and thank you for staying with us.

8/10 (良い)

Jamie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Beds too small. When I booked it said free breakfast but when I got here that wasn’t the case.
2023 年 12 月に 1 泊滞在
Markからの返信 (投稿日 : 2023 年 12 月 5 日)
Good afternoon,I do appreciate your feedback about staying with us. We will share your feedback with our staff members regarding the beds size and the terms and conditions regarding free breakfast. We do thank you for staying with us and hope to see you again soon.

6/10 (普通)

Muhammad

Average
2023 年 11 月に 2 泊滞在
Markからの返信 (投稿日 : 2023 年 12 月 5 日)
Good afternoon,Thank you for sharing your feedback regarding your stay. We will pass along your feedback to our staff members to improve on our guest service. We do appreciate you staying with us and hope to see you again soon.