Star Palace Hotel

Hotel on the beach, with outdoor pool

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Dates

October 2025

25

November 2025

Standard Room, Ocean View | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Star Palace Hotel on Cerritos Beach offers a vibrant coastal experience. Enjoy meals at three restaurants, drinks at the poolside bar, or breakfast in your room with WiFi. The hotel combines a lively atmosphere with practical amenities like self-parking and luggage storage.

VIP Access

Good

Popular amenities

All inclusive
Bar
Breakfast available
24/7 front desk
Room service
Gym

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Room options

Check availability for these dates

Tonight

Oct 25 - Oct 26

Tomorrow

Oct 26 - Oct 27

All rooms

2 beds

Showing 8 of 8 rooms

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room Standard

27 sq m
Sleeps 4

Room Superior with Sea View

27 sq m
Sleeps 4

Standard Room, 2 Double Beds

Good

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Hair dryer

Private bathroom

Coffee/tea maker

Electric kettle

Free bottled water

City view
Sleeps 4
2 Double Beds

Standard Room, Ocean View

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Hair dryer

Private bathroom

Coffee/tea maker

Electric kettle

Ocean view
Sleeps 4
2 Double Beds

Room Standard with Pool View

27 sq m
Sleeps 4

Standard Room

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Hair dryer

Private bathroom

Coffee/tea maker

Electric kettle

Free bottled water

Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, No view

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Hair dryer

Private bathroom

Coffee/tea maker

Electric kettle

Free bottled water

Sleeps 4
2 Double Beds

Room Economy

27 sq m
Sleeps 4

About the neighborhood

Located on the beach, Star Palace Hotel is in Zona Dorada, a neighborhood in Mazatlán. Mazatlán Aquarium is a popular attraction and the area's natural beauty can be seen at Cerritos Beach and Olas Altas Beach. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Mazatlán Stadium.

Visit our Mazatlán travel guide

82100, SIN, Mazatlán, Av. Camarón Sabalo S/N, Zona Dorada

What's nearby

Playa Brujas - 2 min walk - 0.2 km
Cerritos Beach - 17 min walk - 1.5 km
El Cid Country Club Golf Course - 4 min drive - 2.7 km
Mazatlan International Center - 6 min drive - 5.0 km
Mazatlán Aquarium - 9 min drive - 6.6 km

Getting around

General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

‪Diego's Beach House - ‬2 min walk
‪La Catrina Restaurant y Cantina - ‬3 min walk
‪Las Palomas - ‬5 min walk
‪Grand Central Bar at Oceano Palace - ‬2 min walk
‪Los Panchos-pueblo Bonito - ‬5 min walk

About this property

Star Palace Hotel

Hotel near The Mazatlan Malecón

Near Cerritos Beach, Star Palace Hotel provides a poolside bar, a terrace, and a bar. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a gym, guests can connect to free in-room WiFi.

You'll also enjoy the following perks during your stay:

Swimming pool along with sun loungers and pool umbrellas
Free self parking
Buffet breakfast (surcharge), an outdoor pool, and luggage storage
Concierge services, a 24-hour front desk, and an elevator

Room features

All 120 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and free bottled water.

More conveniences in all rooms include:

Bathrooms with showers and free toiletries
40-inch flat-screen TVs with cable channels
Free infant beds, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at Star Palace Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Water activities

Kayaking

Entertainment

Onsite entertainment and activities

Similar properties

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers

Pool
All inclusive
Kids pool
Waterslide

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Limited onsite parking

Food and drink

Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 280 for adults and MXN 220 for children
3 restaurants
A bar/lounge
A poolside bar

Restaurants on site

Oceano Pizza and Grill
Pacífica
Pelican
Sushi Market

Things to do

Gym
Outdoor pool

Family friendly

In-room crib
Outdoor pool

Conveniences

24-hour front desk
Luggage storage

Guest services

Concierge services
Housekeeping (daily)

Outdoors

On the beach
Pool loungers
Pool umbrellas
Terrace

Accessibility

Elevator

More

Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Free crib

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Toilet paper
Towels provided

Entertainment

40-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service

More

Air conditioning (climate-controlled)
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Star Palace Hotel Mazatlan

Star Palace Mazatlan

Star Palace Hotel Hotel

Star Palace Hotel Mazatlán

Star Palace Hotel Hotel Mazatlán

Frequently asked questions

Does Star Palace Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Star Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Star Palace Hotel?

Self parking is free at this property.

What time is check-in at Star Palace Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Star Palace Hotel?

Check-out is at noon.

Are there all-inclusive benefits at Star Palace Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Star Palace Hotel located?

Nestled on the beach, this Zona Dorada hotel is within a 5-minute walk of Islands and Protected Areas of the Gulf of California and Playa Brujas. Punta Camaron Beach and Islas de Mazatlan Ecological Reserve are also within 2 mi (3 km).

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Star Palace Hotel Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

7.8

Staff & service

7.4

Eco-friendliness

7.8

Property conditions & facilities

8/10 Good

Araceli M

Oct 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was awesome it’s in a great area.

Stayed 2 nights in Aug 2024

10/10 Excellent

Enrique Jr

Dec 30, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

liked the fact that meet all expectations for a place like this to make it a fun vacation

8/10 Good

Jennifer Lee Ann

Feb 17, 2023

Liked: Staff & service, amenities, property conditions & facilities

Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities

Stayed 7 nights in Feb 2023

6/10 Okay

SILVIA

Sep 13, 2022

Disliked: Amenities, property conditions & facilities

Front desk staff

Stayed 4 nights in Sep 2022

6/10 Okay

Agustin

Apr 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms needed. Mini fridge,.microwave

Stayed 4 nights in Apr 2024

10/10 Excellent

Santos

Apr 2, 2023

Liked: Cleanliness, staff & service, amenities

:)

Stayed 3 nights in Mar 2023

2/10 Terrible

Vernen

Feb 1, 2023

Disliked: Staff & service, amenities

The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.

Stayed 21 nights in Jan 2023

4/10 Poor

ANGUS

Feb 10, 2023

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace

Stayed 14 nights in Jan 2023

6/10 Okay

stephen

Apr 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.

Stayed 7 nights in Apr 2024

2/10 Terrible

Jose

Jul 7, 2023

Disliked: Staff & service, property conditions & facilities

the service is bad and if you don't have branded clothes they don't take good care of you

Stayed 3 nights in Jul 2023

2/10 Terrible

Patrick

May 15, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!

Stayed 6 nights in Apr 2024

6/10 Okay

Amanda

Mar 26, 2023

Liked: Cleanliness

This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.

Stayed 7 nights in Mar 2023

6/10 Okay

michael

Apr 15, 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Motel 6 equivalent, not good for night sleepers

This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....

Stayed 4 nights in Apr 2024

6/10 Okay

Rosa Ana

Sep 15, 2025

Liked: Cleanliness, staff & service, amenities

Muy buen internet en todas las instalaciones

Stayed 6 nights in Sep 2025

10/10 Excellent

Alondra Rocío

Aug 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Bueno ambiente familiar

Stayed 3 nights in Jul 2025

10/10 Excellent

Andres

Jul 19, 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Luis Omar Berumen

Apr 28, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Griselda

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelentes vacaciones y servicio!!!

Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge

Apr 2, 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Briss

Oct 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy buen lugar para vacacionar, excelente atención de todo el staff :)

Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandra

Sep 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente atención

Stayed 1 night in Aug 2024

6/10 Okay

Francisco Concepción

Aug 13, 2024

Liked: Amenities

Disliked: Cleanliness, staff & service

Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.

Stayed 1 night in Aug 2024

10/10 Excellent

maria coleta

Jul 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

2/10 Terrible

arturo leonardo

Jul 7, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No tenían mi habitación, pedí con vista al mar y pagué extra en mi reserva y me dieron otra con vista a la ciudad, me querían enviar a otro hotel

Stayed 2 nights in Jul 2024

4/10 Poor

JOANNA

Jul 7, 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in Jul 2024

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Star Palace Hotel

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Star Palace Hotel

All inclusive details

Gratuities and taxes

Water activities

Entertainment

Similar properties

Viaggio Resort Mazatlán

Viaggio Resort Mazatlán

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Reviews

Star Palace Hotel Reviews

Good

8.2