Find Cheap Hotels in Matthews, NC

"Everything about the hotel was exceptional "

"This was a nice spot to stay for a couple nights while we were attending a wedding in the area. The suite was nice and clean and the staff at the counter and at breakfast were really great. They could probably use another elevator as the wait seemed like it might be an issue. We were just taking the stairs since we were on the second floor, but obviously that’s not an option for everyone. The only issue I had was with the location. The area itself seemed okay; not the nicest in my opinion, but I don’t really know Charlotte very well. My issue was more with access in/out while driving. You can only turn right out of the parking lot, which meant you had to do a U-Turn a little bit down Tryon Street if you needed to go the other way. You may be able to get to the street another way if you go back behind the hotel, but we didn’t try this, we were just following GPS. The other issue was just the intersection in general… it is pretty heavy traffic through here and takes forever to get through no matter which way we were coming from. The traffic lights around here just seem like a mess. I initially didn’t want to remove a star for this since it might not be an issue for some people (especially if you aren’t going in and out a whole lot), but it was actually very inconvenient and held us up multiple times. While I wouldn’t mind staying in this hotel again, I wouldn’t stay in this area again."

"The receptionist (Latesha, maybe?) and the shuttle driver were both so helpful, polite and professional. All areas were clean, as was the room. Comfortable and good value for money. Close to CLT, quiet location, easy access."

"The staff at the front desk were very friendly. Breakfast closed at 9:30 which was disappointing and wasn’t clearly advertised. Parking and unloading luggage was inconvenient to location. There were no carts available upon arrival and you had to go up to the 5th floor of hotel to get a cart and come back down to the sidewalk. There was only 1 elevator available so that took quite some time. There was no usb plug in the room to charge devices."

"The staff on the day of arriving were extremely rude and not to mention there were things in the room that didn’t work and when I’d call or my find would call front desk they would blow us off. It sucked and made us feel a little unwelcomed. I know I wouldn’t come back after this."

"Breakfast was not so great. Parking was easy and readily available."

"Front lobby personnel were great. Clean room."

"Went for a concert and was able to walk to location! Also the beds were comfortable and room was clean and roomy!"