Find Luxury Hotels in Marshall, MI

"Clean rooms and quiet "

" We went to check in at your hotel and were hit with a heavy sign from a worker whose job wasn’t the front desk - she didn’t have code to help check us in and told us to come back in 15 minutes, that Megan the front desk worker had to run home to let her dog out. After waiting 40 minutes we decided to go to the store and get bathing suits. We come back to check in 2 hours from the first time we tried to and Megan was there to check us in but then told us after taking our payment and checking us in that the pool was closed. Megan was extremely rude to us about booking through a 3rd party and was little help with getting the issue resolved and refunded. Once we contacted the 3rd party they had to contact the hotel to get things going and they had to call 4 times to get through to her while we sat and watched the phone ring. Terrible experience."

"I wouldn’t waste my money there terrible staffs "

"No it had dead bugs all over by the pool. We checked out within 30 minutes. They would not refund us. Very dissatisfied. "

"Nice and charming staff. Pool was a bit too chilly but not bad. Overall a welcoming property."