4/10 (不満)
Kristian T.
2025 年 7 月 21 日
気になった点 : 清潔度
Be aware, this is not a villa it’s an apartment. After a 3 day drive, we were very disappointed to discover that the house we had rented was in fact an apartment, and the pool that was supposed to be private was shared with the owners family. We have later discovered that the description translated from French is missing the sentence where this is mentioned. The apartment is very simple and in need of maintenance. Spots on the ceiling and walls shows signs of mold and the general feeling is as of a moist basement.The apartment has 2 showers but only 1 toilet.The washing machine was leaking water on the floor and the owner told us this was going to be fixed but we don’t know if it is done yet.The cleaning was ok but not much more. We found debris around the windows.We also had an issue with the oven that had burnt holes in the bottom plate and it started to create smoke when heated. We contacted the owner and they replaced the oven fairly fast, but still we had no oven during the first half of our stay.The lock on the front door was broken. The solution was to block the door from the inside with a stick and use one of the doors in the bedrooms.We have been compensated for the oven, the lock etc. But we are still missing a refund regarding the misleading description.
Kristian T.
2025 年 6 月に 7 泊滞在
