I stayed here on 6 February and since I have the hotel a truthful review I wax thrown out by the owner after racial and personal abuse ! The room given was a mess with a bed only and no windows and toilet outside in hall ! No keys were given and I was constantly threatened by owner with her dog ! I had earlier complained to hotel com but they didn’t believe me this time I went to take photos and videos anx I have evidence now ! I shall upload those pictures and videos if needed !
I was forced to pay 5 euros to sleep on night of 14 too and it was only sleep ! I wax given room at 2030 and left at 900 ! It wax only to prove my case I went back to gather photographic evidence
Usman
2024 年 2 月に 1 泊滞在
2/10 (非常に不満)
Usman
2024 年 2 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A total nightmare of a prison
I booked the hotel looking at website! A studio with double bed and breakfast! I arrived at1600 check in was at 1930! On fifth floor with no lift and toilet on seperate key outside bedroom!
The owner forgot to switch electrical supply and o had to go downstairs to first floor to ask again !
I gave all this information to hotels com and asked to relocate but they refused I am asthmatic and disabled and was abused and after a truthful review I wax thrown out by owner on 7 February at 930 I went to nearby hotel terminus and checked in on my own ! Owner refused refund ! I had booked same room as looking at information on website for 14 February and since owner refused all refund and denied her misbehaviour I decided to go on 14 February to record photo and videos which I got when her dog was not jumping on me ! She abused me racially and personally ! I am a gold member with hotel com with 11 free nights to use means I have done 110 stays in last two years but this was exceptional and totally unacceptable on part of hotel !
Usman
2024 年 2 月に 2 泊滞在
2/10 (非常に不満)
Marc
2023 年 12 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Horrible, surtout pas!
Marc
2023 年 12 月に 1 泊滞在
8/10 (良い)
Jean-François
2023 年 12 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jean-François
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Ahmed
2023 年 11 月 14 日
Ahmed
2023 年 11 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2023 年 11 月 14 日
良かった点 : 清潔度、スタッフとサービス
Accueil et chambre
Tres bon accueil , ambiance chaleureuse( genre pension de famille ) entourée d'animaux ( chien chats perroquet) et de plantes. Le menage est leger, ....Petit dejeuner copieux. Helas le confort de la chambre est très sommaire , et le bruit de la ventilation toute la nuit