Truly had a wonderful experience here at Riad Balkisse Hajar and Ousma were great managers who went above and beyond during our stay. In particular Hajar even plan a surprise Birthday event for me with my friends when she found out that we were there as a birthday trip. It was very thoughtfully of her and shows amazing Moroccan hospitality!
Ma Ricah Mae Rondario
2023 年 8 月に 5 泊滞在
2/10 (非常に不満)
Suet
家族旅行
2023 年 8 月 22 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place has totally SCAMMED us. If you are planning to visit morocco, DO NOT book this place. We were 4 travelers with a baby.They did not give us the room we booked at the first place. We arrived morocco little late because of the time differences, we even sent them our flight information still they did not hold the rooms for us. This place does not even have air conditioner that works properly .They took us to a small tiny congested room and asked us to stay there for the night which was impossible. They completely refused to give us the refund and I have no idea how in the world they are doing this business as they are not professional with their guests. ANOTHER SCAM - They wanted us to book their transportation which they asked for double money. We took taxi from the airport and the price was less cheaper than the hotel staff offered us. We did not even ask for transportation and let me make it clear- we DID NOT cancel the booking. They DO NOT have any proof that we cancelled the booking for our rooms, because we did not cancel the rooms booking. And the transportation is completely voluntary , it is not something required by the hotel. Plus based on the texting we were not even sure if actually we are talking to the right people.NOW they are trying to make us the bad people here while they are one tried SCAM us every way that could.I absolutely refused to give them recommendation to other tourists and I highly prefer other tourists to AVOID booking this unprofessiona
Suet
2023 年 8 月に 6 泊滞在
6/10 (普通)
Manal
家族旅行
2022 年 12 月 19 日
良かった点 : スタッフとサービス
Manal
2022 年 12 月に 4 泊滞在
10/10 (非常に良い)
Ivan、Reynosa
家族旅行
2022 年 7 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
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Ivan
2022 年 7 月に 2 泊滞在
10/10 (非常に良い)
David
2022 年 6 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Riad is in a very convenient location, a few minutes walk from many of the tourist attractions. It is located down an alley, as are most of the Roads, but not once did I feel unsafe getting to or from there. The staff are exceptional, always helpful, often going above and beyond their duty. I really cannot recommend this place enough. I will be returning there on my next visit.
David
2022 年 6 月に 6 泊滞在
10/10 (非常に良い)
Jose Luis
家族旅行
2022 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jose Luis
2022 年 3 月に 3 泊滞在
10/10 (非常に良い)
Oscar
家族旅行
2022 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bonito, cómodo y bien situado
Es un bonito Riad muy bien situado, a escasos metros de la famosa plaza Jemaa el-fna. Las habitaciones son amplias y tienen baño incorporado, armarios empotrados, calefacción y aire acondicionado. En la última planta hay una terraza donde puedes relajarte tomándo un té. Nosotros nos comprábamos todas las noches la cena y la tomábamos allí. A destacar la amabilidad del propietario, el cual habla perfectamente inglés y frances y alguna cosilla de español. Lo único malo es que el primer día es muy difícil de encontrar, al final hay que acabar preguntando a algún lugareño que seguro os acopañará y al que tendreis que "agraceder" con un par de euros.
Oscar
2022 年 3 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 11 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bon accueil confort simple mais suffisant.
Très bon séjour passé dans ce riad.