8/10 (良い)
Michael
カップルで旅行
2025 年 7 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
My wife and I have stayed here just about every year at the end of July for several years and we recommend staying here.
My check in experience was horrible. The person at the desk didn’t acknowledge us until they said “checking in?” To the desk. There were many people in the lobby and I wasn’t sure she was talking to me so I asked if they were talking to me and that’s when the attitude developed. Zero customer service and she forgot to load our door cards so I had to go back to the desk to tell her that the cards don’t work and she acted as though she was mad at me. She just loaded the cards and handed them back to me without a word. I stopped back a little later to ask for a cup and all I got was a nasty stare until I asked if she had any cups I could get. Extremely rude to me.
Michael
2025 年 7 月に 1 泊滞在